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Las Vegas

March 8-11
CONFERENCE
GUIDE
At Symphony Management
Consulting, our highly skilled HCM Doctors
and industry leading software come together to provide
you with a cure for your ailments. As a leading provider of
Human Capital Management consulting services and an
SAP services partner, Symphony Doctors work with your
organization to formulate a comprehensive HCM treatment.
We have assisted numerous private and public
sector organizations in transforming their HR
departments into effcient, strategic business
partners that focus on recruiting and
retaining their most valuable asset
their employees.
5950 Fairview Road, Suite 619 Charlotte NC 28210
offce: (704) 556-2288 fax: (704) 556-2299
www.symphony-consulting.com
SAP, the SAP logo and other SAP products are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
Diagnosis
HCM Doctors are dedicated to our
patients - from the initial symptoms
through to the fnal cure.
Hands on care, accountability and
experience from every team member
ensures a proper diagnosis and
treatment plan.
Receive active, consistent involvement
from our senior leadership team;
a focused team with over 50 years of
combined, hands-on SAP

ERP HCM
and HR business experience.
Treatment
Symphony Doctors help your team
identify key functional areas open to
process improvement and illustrate
opportunities for short term and long
term return on investment (ROI).
A combination of extensive business
knowledge and SAP ERP HCM
experience allows us to offer our
customers the most fexible and
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business requirements.
Dedication and belief in the SAP
product, allows us to maximize the
use of standard functionality and tools
by eliminating the need for expensive
3rd party tools and customizations.
Cure
A scalable SAP ERP HCM software
solution that works for your individual
requirements.
An HR department that is a proactive,
strategic business partner.
Symphony becomes a trusted advisor
to your organization.
Flexible, scalable aftercare via
Symphonys dedicated Support
Services division.
Visit Our Booth #825
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1
Table of Contents
General Information 2
Conference Orientation Session 2
Conference Overview 3
Conference at a Glance 3
Keynote Address 5
General Assembly 5
Conference Center Map 7
Thank You to Our Sponsors 7
Insider Networking
Continental Networking Breakfasts 8
Networking Ribbons 8
Evening Receptions 8
Insider Discussion Forums 9
HR Expert LIVE Sessions 10
Ask-the-Experts 11
Daily Schedule
Jumpstart Day Monday, March 7 13
CPE Information 13
Tuesday, March 8 14
Wednesday, March 9 16
Thursday, March 10 18
Friday, March 11 20
Session Descriptions
Jumpstart Day Monday, March 7 23
Tuesday, March 8 25
HR Session Tracks 25
Wednesday, March 9 33
Thursday, March 10 39
Friday, March 11 45
Sponsored Educational Sessions 51
Solutions Showcase
Solutions Showcase Map 53
Exhibiting Companies 55
10 TIPS TO INCREASE THE
VALUE OF YOUR CONFERENCE
EXPERIENCE
Attend any session at HR 2011, Financials 2011, or GRC
2011. (Your conference badge admits you to sessions offered
across all three programs.)
Join your peers at a conference orientation session. It
familiarizes you with key elements of the event, including its
educational sessions, networking forums, Solutions Showcase
layout, and more everything you need to know to get the
greatest value from your conference experience.
Take advantage of the Insider Discussion Forums special
sessions where attendees share experiences, tips, tricks, and
techniques on a specific topic.
Sit down with your peers at the networking roundtables.
Meet new colleagues and catch up with existing ones as you
network by industry, by topic, or both. If you have major
projects on the horizon, the contacts you meet here will be
invaluable.
Bring your individual questions to the Ask-the-Experts
forums and meet one-on-one or in groups with an expert
speaker for help with your toughest challenges. Ask a specific
question, get a specific answer.
Visit the SAP booth in the Solutions Showcase to see demos
of the SAP functionality youll be learning about in the
sessions, and glean more insight into how you can do more
with your SAP software now and in the future.
Access and download the conference materials sign up
for a free membership to www.insiderlearningnetwork.com
and access all the session materials from all three conferences
through your account. To learn more and to register for
Insider Learning Network on-site, please visit the Insider
Learning Network kiosk in the Grand Foyer.
Speak with the leading third-party vendors about their ideas
for optimizing your SAP infrastructure.
Attend an HR Expert LIVE session to experience in person
the HR Expert knowledgebase. Youll dive deeper into a
specific article from this knowledgebase with its author. Ask
him or her follow-up questions to get even more guidance
from this article.
Important! Many speakers at this event are regular
contributors to the SAPexperts online knowledgebases.
Conference attendees are strongly encouraged to take
advantage of this invaluable resource year-round. Visit the
WIS Publishing booth to activate a subscription or to learn if
your companys subscription to SAPexperts is current.
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CONFERENCE BADGES
Attendees must wear badges at all times for admission to Jumpstart
Day sessions, conference sessions, the keynote addresses, the Solutions
Showcase, continental breakfasts, special events, lunches, refreshment
breaks, and networking activities. You can pick up your conference name
badge at the registration desk.
REGISTRATION
The registration desk is located in the Grand Foyer of the MGM
Convention Center. Registration hours are:
Sunday 4:00 pm 7:00 pm
Monday 7:30 am 7:00 pm
Tuesday 7:00 am 7:00 pm
Wednesday 7:30 am 6:30 pm
Thursday 7:30 am 5:30 pm
Friday 7:30 am 3:00 pm
EVALUATIONS
We value your comments and feedback. Please fill out the evaluation
forms provided at each session and return them to our staff when exiting
the session. Also, get your free conference t-shirt by filling out the overall
conference evaluation form that will be handed out on Friday, and
returning it to a staff member at the registration desk.
BUSINESS SERVICE CENTER
MGM Hotel Business Center hours:
Monday Friday 6:00 am 10:00 pm
Saturday 7:00 am 7:00 pm
MGM Conference Business Center hours:
Monday Friday 7:00 am 5:00 pm
SMOKING POLICY
The MGM Conference Center is a non-smoking facility. The only
smoking areas in the hotel are on the casino floor and in the bars.
Sleeping rooms are smoking by floor.
General Information
INSIDER LEARNING NETWORK KIOSK
Following this conference, continue your networking experience on
Insider Learning Network. Your free membership keeps you connected
with the attendees, speakers, and partners you meet this week. Get
independent tips, tricks, and strategies to build on the content presented
at this event, and remain up-to-date on what is happening in the SAP
community, all in one location. Plus, now you can access all of your
conference materials on Insider Learning Network. Log in using the
email address you used to register for the conference and you will find all
of the session presentations from all three conferences in the Conference
Materials folder located on your homepage. For more information and
to register on-site please stop by the Insider Learning Network kiosk in
the Grand Foyer.
MOBILE DEVICE POLICY
For the convenience and consideration of all attendees, we ask that you
silence all mobile telephones and pagers while you are in a session.
EMAIL/INTERNET STATIONS
We have set up convenient email stations and wireless networking
areas. The SSID of SAPinsider will be broadcast, but laptops must be
configured with an 802.11b card accepting DHCP. The network will
always be up, but there may be service interruptions. Please contact your
company Network Administrator for wireless connection assistance.
For ease of use and maximum functionality, this network is not secured
and individuals are responsible for security on their own workstation.
Use of mail encryption, anti-virus software, personal fire-wall, and
VPN applications is recommended. Technical support is not available
for systems. Please report network-related problems to the conference
registration desk.
Conference Orientation Session
Monday, 1:15 pm 1:45 pm Premier 301
Tuesday, 7:45 am 8:15 am Grand 121
This informative session is designed to help you become familiar with the key elements of this conference including educational sessions, networking
forums, Solutions Showcase layout, and more everything you need to know to get the greatest value from your experience.
Learn how to navigate the program and choose the sessions of greatest interest to you
Find out when and where networking activities are scheduled and how to make the most of them
Get to know the conference staff and find out how they can be of help to you throughout the conference
Meet peers you can interact with at the event and keep in touch with for years to come
Discover opportunities to continue your learning and networking experience after the conference is over

3
Conference Overview
35 COMPREHENSIVE TRACKS
Your registration to HR 2011, Financials 2011, and GRC 2011 gives
you the option to attend sessions at all 3 conferences at no additional
charge. In total, you can choose from over 330 sessions to customize your
learning experience.
SOLUTIONS SHOWCASE
Compare and contrast market-leading solutions and see for yourself how
SAP and third-party technologies fit into your IT infrastructure. See
pages 53-60 for a complete listing of exhibitors.
SOLIDIFY YOUR SCHEDULE USING OUR AGENDA ASSISTANT
Take advantage of our newest conference
feature! Visit the Agenda Assistant kiosks
located in the Grand Foyer to look up
sessions, exhibitors, or speakers and build
your agenda. You can even save your
agenda and adjust it as you go; simply
return to the kiosks and make the changes
you want. If you built your agenda prior to attending, you can print it by
visiting a kiosk and logging in. If you have a smart phone, you can enter
http://eventkaddy.com/SAPinsider into your mobile Web browser and
log in. You can view your pre-built agenda or build a new one, make
changes, and have the latest conference information at your fingertips.
Visit the registration desk if you have any questions.
SPONSORED EDUCATIONAL SESSIONS
Sponsored Educational Sessions, delivered by conference sponsors,
will provide you with opportunities to learn about customer successes,
participate in discussions, and view demonstrations of how vendor
products or services can help drive more business value from your SAP
solution. These sessions are part of the main conference schedule. See
pages 51-52 for more information.
INSIDER NETWORKING
HR 2011, Financials 2011, and GRC 2011 offer a wide array of
networking opportunities. Attach a networking ribbon to your badge
to find specific counterparts from your industry. Attend one of our HR
Expert LIVE sessions to learn more about articles from the authors
themselves. Participate in one of our Insider Discussion Forums and have
detailed conversations with people who share your interests, and then tap
into the knowledge and insight of the conference speakers at Ask-the-
Experts. Finally, join us during the Evening Receptions to interact with
other delegates, exhibitors, and speakers to build a lasting network of
peers. See pages 8-11 for more information.
LUNCHES AND REFRESHMENT BREAKS
The conference provides attendees with lunches and refreshment breaks
between breakout sessions for all four days of the conference. See the daily
schedule on pages 13-21 for exact times and locations.
Conference at a Glance
Jumpstart Day Conference
Monday, March 7
7:30 am Registration
opens
9:00 am Morning
Jumpstart
sessions
12:00 pm Lunch
1:15 pm Conference
Orientation
session
2:00 pm Afternoon
Jumpstart
sessions
5:00 pm Jumpstart
Day
concludes
7:00 pm Registration
closes
Tuesday, March 8
7:00 am Registration opens
Continental
Breakfast
7:45 am Conference
Orientation
session
8:30 am Keynote Address
9:45 am Solutions Showcase
opens
10:00 am Refreshment Break
10:30 am Breakout sessions
11:45 am Lunch
1:00 pm Breakout sessions
2:15 pm Refreshment Break
2:30 pm Breakout sessions
3:45 pm Refreshment Break
4:15 pm Breakout sessions
5:30 pm Welcome
Reception
5:45 pm Ask-the-Experts
7:00 pm Solutions Showcase
closes
Wednesday, March 9
7:30 am Registration opens
Continental
Breakfast
8:30 am HR 2011 General
Assembly
9:30 am Solutions Showcase
opens
9:45 am Refreshment Break
10:15 am Breakout sessions
11:30 am Lunch
1:00 pm Breakout sessions
2:15 pm Refreshment Break
2:45 pm Breakout sessions
4:00 pm Refreshment Break
4:15 pm Breakout sessions
5:30 pm Cocktail Reception
5:45 pm Ask-the-Experts
6:30 pm Solutions Showcase
closes
Thursday, March 10
7:30 am Registration opens
Continental
Networking
Breakfast
8:30 am Breakout sessions
9:30 am Solutions Showcase
opens
9:45 am Refreshment Break
10:15 am Breakout sessions
11:30 am Refreshment Break
11:45 am Breakout sessions
1:00 pm Lunch
1:30 pm Exhibit Hall Last
Call
2:30 pm Breakout sessions
2:30 pm Solutions Showcase
closes
3:45 pm Refreshment Break
4:00 pm Breakout sessions
Friday, March 11
7:30 am Registration opens
Continental
Networking
Breakfast
8:30 am Breakout sessions
9:45 am Refreshment Break
10:00 am Breakout sessions
11:15 am Refreshment Break
11:30 am Breakout sessions
12:45 pm Lunch
2:00 pm Breakout sessions
3:15 pm Conference
concludes
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5
Keynote Address
Tuesday, March 8
Analytics for Finance, HR, and Compliance:
What the Numbers Tell Us
Across the worlds best run companies you find a prevalence of real-time
analytics. This keynote looks at the innovative ways these companies
leverage analytics for greater insight and business performance. Sanjay
Poonen, the executive who sets direction for all SAP business applications
and technologies, offers previews of SAP innovations for finance, HR and
compliance and demonstrates how analytics enhance the value of your
organizations current SAP applications. World renowned author,
professor and pioneer in the field of analytics, Thomas Davenport,
examines the correlation between analytics and heightened business
performance.
8:30 am 10:00 am y Marquee Ballroom
Rethinking HR: Using Insight to Make Better Talent Decisions
As we emerge from the global financial crisis, much changes for the workforce. This keynote looks at the
most significant labor trends and statistics taking hold in 2011: from head-count, turnover, and talent flight
risks to employee productivity and manager effectiveness. How then, do you glean this type of insight within
your own enterprise? And how do you map it to an HR strategy that addresses the current factors and
detractors of employee engagement and their impact on business performance? Tracey Arnish, SAP VP HR
and a pioneer in the field of HR analytics, provides answers with a firsthand account of SAPs strategy as well
as findings from leading SAP HR customers.
Its 2011. Hows Your Employee Engagement?
Employee expectations, requirements, and business contributions are changing. Understanding how, and
reflecting those insights across your HR processes to improve engagement and impact business outcomes is
one of the highest priorities for HR executives. In this address, Dawn Crew, the executive who leads and sets
direction for the SAP ERP HCM solution portfolio, provides a detailed look at these priorities and how they
can correlate to a companys competitive standing. This keynote also offers previews of the newest SAP
solutions coming in the areas of Manager Self Service, Strategic Workforce Planning and mobile applications
as well as SAP recommendations for improving employee engagement and effectiveness with your current
HR platform.
Dawn Crew
Vice President
HR Line of Business Solutions
SAP AG
8:30 am 9:45 am y Premier 313
General Assembly
Wednesday, March 9
Tracey Arnish
VP HR
SAP
Thomas H. Davenport
Presidents Distinguished
Professor of IT and
Management,
Babson College
Sanjay Poonen
President of Solutions
Go-to-Market,
SAP AG
7
Conference Center Map
Map Legend
HR General Assembly, Day 2 3
Financials General Assembly, Day 2 2
Keynote Address, Day 1 1
GRC General Assembly, Day 2 4
Jumpstart Day Lunch 6
Lunch, Days 1-4 7
Solutions Showcase 8
EPM and ERP Solutions Lab 9
GRC Solutions Lab and Partner Showcase 10
Breakfast, Days 1-4 5
Insider Learning Network Kiosk 11
Agenda Assistant Kiosk 12
SAP PRESS Bookstore 13
Breakout Rooms B
Sponsored Educational Sessions S
Marquee Ballroom
2 1 7 5
To Grand
Ballroom
Level 1 Grand Ballroom
Registration
Grand Ballroom
Grand 102
Grand 101
8
9
Grand 109
B
Grand 108
S B
Grand 107
S B
Grand 106
S B 10
To Marquee
Ballroom
To
Hotel
Level 3 Premier Ballroom
Grand Foyer
Premier
309
Premier
314
Premier
320
Premier
310
Premier
313
Premier
319
Premier
311
Premier
312
Premier
318
3 4 B B B
B B
B
B
B
B
B B 6
Premier 304
Premier 302
Premier 301
Premier 307
Premier 306
B
B
B
Grand 124
B
Grand 123
B
Grand 122
B
Grand 121
B
12
13
11
Thank You to Our Sponsors
PREMIER SPONSORS SILVER SPONSORS GOLD SPONSOR
8
EVENING RECEPTIONS
After the sessions on Tuesday and
Wednesday, join hundreds of your peers
at our evening receptions. Its a chance to
have discussions with the speakers, trade
experiences in a casual setting with the people
who fight the same battles you do every day,
and visit the Solutions Showcase.
INSIDER DISCUSSION FORUMS
These forums are informal, interactive get-togethers where SAP
customers with similar interests, projects, and challenges can gather to
talk about specific topics. Each topic will be facilitated by a subject-matter
expert. You do not need to sign up in advance to attend, and there is no
formal agenda. Just have a great discussion with people who share your
concerns and interests. See page 9 for a complete listing and schedule.
HR EXPERT LIVE SESSIONS
This forum offers attendees the opportunity to meet leading authors from
our HR Expert knowledgebase and discuss topics from recent articles.
Attend these sessions to get additional information, share and discuss
experiences with your peers, and ask the author questions unique to your
own experience. These sessions are part of the main conference schedule.
See page 10 for more information.
ASK-THE-EXPERTS
Pull up a chair in the Ask-the-Experts area of the Solutions Showcase
during our Tuesday and Wednesday evening receptions and spend one-
on-one time with the top experts. Learn from their real-world expertise
and get specific insights on topics and questions that matter to you most.
See page 11 for a complete listing of experts.
NETWORKING RIBBONS
Attach industry ribbons to your conference badge and use them to find
specific counterparts who are attending the conference. Find out what
theyre learning and build a lasting network of peers. Visit the registration
desk for more information.
CONTINENTAL NETWORKING BREAKFASTS
Thursday: 7:30 am 8:30 am Marquee Ballroom
Friday: 7:30 am 8:30 am Marquee Ballroom
Meet with your counterparts to share ideas and experiences.
Thursdays industry networking categories include:
Banking and financial services
Energy and utilities
Food and beverage
Government and public sector
High-tech

Life sciences
Manufacturing
Oil and gas
Pharmaceuticals
Retail

Compensation management
E-learning
E-recruiting
Global rollouts
Employee and manager self-
service
HR data and technology

HR reporting
Payroll and time management
Organizational management
and Personnel administration
HR security
Talent management
Managing HR projects

Fridays HR networking topics include:


QUESTION, RESEARCH, LEARN, IMPROVE, ACHIEVE.
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Stop by the WIS Publishing Booth in the Solutions Showcase and learn more about our comprehensive resources to help you
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9
Insider Discussion Forums
Step away from the standard lecture format and share ideas with your peers in these dynamic, interactive forums. Gather lessons, how-to information,
and techniques other customers have learned based on experience.
Real-world lessons to deploy and optimize employee
and manager self-service applications
Jeremy Masters, Worklogix
Wednesday, 5:00 pm 5:45 pm Grand 122
Are you evaluating your options for employee self-service (ESS) and
manager self-service (MSS) functionality, about to begin utilizing ESS and
MSS, or looking for ways to derive greater value from your existing ESS and
MSS applications? Join your peers to discuss the opportunities and unique
challenges of a self-service project to determine whether its the right choice
for your organization. Assess your options for expanding your existing self-
services footprint. Explore the critical decisions, project steps, and resource
requirements of other self-service projects they have tackled. Gain insight
into how your counterparts are using self-services to make business
improvements. Hear how they have improved usability and navigation
within self-service portals. Learn how your peers are leveraging SAP
Interactive Forms software by Adobe to enhance usability and increase
adoption of employee and manager self-service applications.
A real-world guide to HR functionality delivered with
SAP enhancement packages
Dr. Michael Wulf, SAP AG
Wednesday, 5:00 pm 5:45 pm Premier 307
This exchange of ideas with experts and peers demystifies SAP enhancement
packages. Find out which enhancement packages others are running and
what their installation and maintenance challenges and successes have been.
Examine the technical and functional prerequisites to help avoid costly
installation problems and reduce ongoing maintenance fees. Network with
your colleagues to determine what your options are for addressing untamed
HR business processes, integrate existing processes, and satisfying
functionality gaps. Take part in the discussion and come away with a
strategy for leveraging the new functionality in enhancement packages.
Talent management processes: Lessons from the
trenches
Keith Jones, MillerCoors
Thursday, 8:30 am 9:15 am Premier 302
This informal discussion forum offers you the opportunity to hear your peers
best practices, lessons learned, and critical success factors for leveraging SAP
functionality for talent management. Hear how other customers standardize
HR processes and transform talent, manage performance and compensation,
optimize recruiting activities, and derive value from their enterprise learning
strategies. Learn how your peers are rolling out their talent management
applications to a broader user base. Explore unique ways others are leveraging
SAP Talent Visualization by Nakisa functionality to ensure sustainable
availability of top talent to meet ever-changing demands and circumstances.
Take part in the discussion and get real-world examples that are sure to help
you improve your own talent management processes.
Real-world lessons for overcoming the most difficult
payroll challenges
Mike Timm, Integrated Consulting Group
Thursday, 2:15 pm 3:00 pm Premier 302
This no-holds-barred exchange of ideas with experts and peers tackles your
toughest payroll challenges. Get essential information any payroll
professional can use to improve the efficiency and accuracy of existing payroll
processes and operations. Learn how your peers are streamlining and
increasing the consistency of their regular payroll runs. Examine how others
are reducing the time spent making adjustments by properly analyzing their
payroll for errors before payments are delivered and posted to financial
accounts. Find out which proven methods others are using to ensure the
accuracy of payroll results.
Seize opportunities and overcome challenges
associated with HR reporting
Danielle Larocca, SpinifexIT
Friday, 12:15 pm 1:00 pm Grand 109
Come to this special moderated networking session to find out how other
SAP customers have improved the development and delivery of HR reports
and analytics. Learn what reporting challenges other SAP customers face
and the innovative measures they are adopting to leverage both SAP ERP
and SAP NetWeaver BW to meet their most pressing requirements.
Engage in a discussion about the latest set of options now available to SAP
customers for formatting, printing, Web-enabling, and customizing reports.
Hear how others are putting drill-down analytics, dashboards, and key
performance indicators (KPIs) to work to maximize the effectiveness of their
HR reporting strategy.
10
Tips for using the succession management component
to optimize talent management
Venki Krishnamoorthy, SAP America
Tuesday, 11:15 am 12:00 pm Grand 109
Dont miss this opportunity to personally meet Venki Krishnamoorthy, SAP
HCM Consultant, SAP America, and engage in an in-depth discussion
about one of his most widely read articles from HR Expert the leading
publication and knowledgebase for organizations that leverage SAP solutions
that support HR. Hear how the new succession management component
from SAP enhancement package 4 for talent management can help you in
your talent management efforts. Identify the new features and functions
available for talent management specialists. Learn how these tools enable
you to do talent calibration, compare talents, identify potential successors for
vacant positions, evaluate their training and development needs, and meet
corporate goals and objectives. Youll receive a copy of the article free of
charge and engage with peers who have the same interests and priorities.
Top 10 tips for enterprise compensation management
Jeremy Masters, Worklogix
Tuesday, 12:45 pm 1:30 pm Grand 109
Dont miss this opportunity to personally meet Jeremy Masters, Managing
Partner and SAP Consultant at Worklogix, and engage in an in-depth
discussion about one of his most widely read articles from HR Expert the
leading publication and knowledgebase for organizations that leverage SAP
solutions that support HR. Get proven advice for successfully implementing
compensation management in your organization. Discover useful features in
compensation management to avoid pitfalls and roadblocks. If you have
already implemented compensation management, learn how to use these tips
to help you enhance your current processes. Walk through 10 best practices,
including details on when to use ECM and when to use SAP ERP HCM
processes and forms instead, so that you can apply these to your own
implementation and avoid mistakes for a smoother and more efficient
implementation. Youll receive a copy of the article free of charge and engage
with peers who have the same interests and priorities.
Best practice design for HCM personnel structure and
employee status fields
Danielle Larocca, SpinifexIT
Tuesday, 3:15 pm 4:00 pm Grand 122
Dont miss this opportunity to personally meet Danielle Larocca, Executive
HR Consultant, SpinifexIT, and engage in an in-depth discussion about one
of her most widely read articles from HR Expert the leading publication
and knowledgebase for organizations that leverage SAP solutions that
support HR. Learn how to use personnel structure status fields such as
customer-specific status to appropriately capture employee status.
Understand the options available for the classification of associates and avoid
misusing the employee group and sub-group fields. See how personnel
structure is designed to segregate and delineate different types of employees
into categories for uses such as reporting, payroll, benefits, time
management, and shift planning. View an example of a new best practice
that allows for greater classification options and flexibility in using the
personnel structure. Youll receive a copy of the article free of charge and
engage with peers who have the same interests and priorities.
SAP ERP HCM performance management: New
features enhance employee development
Venki Krishnamoorthy, SAP America
Wednesday, 2:30 pm 3:15 pm Grand 109
Dont miss this opportunity to personally meet Venki Krishnamoorthy, SAP
ERP HCM Consultant, SAP America, and engage in an in-depth
discussion about one of his most widely read articles from HR Expert the
leading publication and knowledgebase for organizations that leverage SAP
solutions that support HR. Learn how to use the latest performance
management functionality delivered with SAP enhancement package 4 to
provide 360-degree feedback to employees, conduct calibrations, set team
goals, identify development needs, and integrate the training needs with
SAP Enterprise Learning solution. View examples of the two user interface
options to perform the appraisal process. Understand the uses of and
differences between the predefined performance management process and
the flexible performance management process. Learn how to leverage
performance management functionality to build and motivate teams to
achieve greater success by aligning team and corporate goals to specific,
measurable individual goals. Youll receive a copy of the article free of charge
and engage with peers who have the same interests and priorities.
Best practices to increase the effectiveness of your
LSMW objects
Manuel Gallardo, Tesoro Companies
Thursday, 12:30 pm 1:15 pm Grand 122
Dont miss this opportunity to personally meet Manuel Gallardo, SAP HR
Architect, Tesoro Companies, and engage in an in-depth discussion about
one of his most widely read articles from HR Expert the leading
publication and knowledgebase for organizations that leverage SAP solutions
that support HR. Hear how to develop legacy system migration workbench
(LSMW) objects that are easy to use and support. Identify the best
situations for using LSMW over other data load methods. Learn when you
should use LSMW instead of batch data communication (BDC) programs
to meet your specific data import needs. Find out how to convert your BDC
programs to LSMW. Walk through guidelines for LSMW standards and
learn why enforcing LSMW standards provides you with scripts that are
easily supported and have a consistent look and feel. Youll receive a copy of
the article free of charge and engage with peers who have the same interests
and priorities.
HR Expert LIVE sessions
This forum allows you the opportunity to meet authors from the SAPexperts knowledgebases and discuss topics from their articles. Share your own best
practices related to the topic or ask questions pertinent to your individual situation. The author will dive deeper into their articles most critical points,
and youll also gain insight from other participants. Copies of the articles are available outside the session room. You are encouraged to review the article
before the session and come prepared with your questions.
HR Expert LIVE is provided to you courtesy of the SAPexperts knowledgebases where hard-to-find instruction, best practices, and guidance are
published every week for SAP professionals who manage and support SAP projects and activities.
HR Expert LIVE
11
Ask-the-Experts
Pull up a chair in the Ask-the-Experts area of the Solutions Showcase during our receptions on Tuesday and Wednesday
evenings and spend one-on-one time with leading conference speakers. Learn from their real-world expertise and get
specific insights on topics and questions that matter most to you.
SPONSORED BY
Simone Buchwald, EPI-USE
SAP Enterprise Learning/SAP Learning Solution; talent management
Sylvia Chaudoir, Deloitte
Organizational management; HR structures and design;
organizational change management
Venki Krishnamoorthy, SAP America
E-recruiting; performance management; succession planning/Nakisa
Ken Kunkleman, Deloitte Consulting
HR transformation; business case, ROI and value management;
business driven HR
Jeremy Masters, Worklogix
Enterprise compensation management; performance management;
employee and manager self-service
Alma Nunley, Whitaker-Taylor
Organizational management; ESS/MSS; benefits
Nina Oddo, ROC
Talent management; performance management; Nakisa succession
planning/talent framework
Janet Lee Redmond, Pacific Gas and Electric
HR and payroll system deployment; SAP Learning Solution and
qualifications
Penny Silvia, IBM
SAP reporting and analytics; business intelligence strategies; high-
performance analytics
Mike Timm, Integrated Consulting Group
Payroll; time management; personnel administration
Michael White, Exaserv
ESS/MSS; SAP Interactive Forms by Adobe; ABAP development
Sharon Wolf Newton, hyperCision
SAP Learning Solution; SAP Enterprise Learning
Jacob Crane, EPI-USE America
Employee and manager self-service; portals
Jens Ejsing, SAP Denmark
SAP enhancement package 5; quality assurance for SAP ERP HCM
projects and solutions; SAP ERP HCM solution design for global
organizations
Jill Hatton, Symphony Management Consulting
Strategic planning and integration; core HR; project management
and global rollouts
Mark Ingram, Ingram Talent
SAP E-Recruiting
Jon Jenkins, EPI-USE America
E-Recruiting; performance management
Robert Kelly, hyperCision
SAP Learning Solution; training and events management
Danielle Larocca, SpinifexIT
HR reporting; payroll reporting; HCM configuration and best practices
Danialle Rook, EPI-USE America
Organizational management (OM); personnel administration (PA);
management of global employees (MGE)
Susan Isabelle Simons, SAP AG
SAP E-Recruiting; talent management (performance management,
succession planning & talent development)
Doug Whittle, Whittle Consulting Group
Super user programs; organizational change and communication
strategies; leadership development programs
David C. Wisor, Jr., Mannington Mills
Personnel administration; time; payroll
Dr. Michael Wulf, SAP AG
Data privacy and data protection; global payroll; employment/
concurrent employment
TUESDAY, MARCH 8
5:45 pm 7:00 pm Solutions Showcase
WEDNESDAY, MARCH 9
5:45 pm 6:30 pm Solutions Showcase
13
Daily Schedule
Daily Schedule Monday, March 7 (Jumpstart Day)
TIME EVENT LOCATION CPE PAGE
7:30 am 7:00 pm Registration Grand Foyer
7:30 am 7:00 pm Insider Learning Network Kiosk Grand Foyer 2
9:00 am 12:00 pm Morning Jumpstart Sessions
Navigating and choosing the right SAP and SAP BusinessObjects functionality to meet your HR reporting needs
Penny Silvia, IBM
Premier 309
Per
23
An essential and up-to-date guide to fully leveraging current and new capabilities of SAP ERP HCM
Susan Isabelle Simons and Dr. Michael Wulf, SAP AG
Premier 310
Per
23
An up-to-date guide to leveraging the latest SAP functionality for employee self-service (ESS) and manager self-service
(MSS)
Jeremy Masters, Worklogix
Premier 311
Per
23
12:00 pm 2:00 pm Lunch Premier 318
1:15 pm 1:45 pm Conference Orientation Session Premier 301 2
2:00 pm 5:00 pm Afternoon Jumpstart Sessions
What HR teams need to know about talent management functionality and integration
Jon Jenkins and Verdun Boshoff, EPI-USE America
Premier 310
Per
23
A comrehenslve gulde to bulldlng and runnlng shared servlces that suort RR and nance
Bernhard Fischer, SAP AG and Mayank Singh, SAP Labs India
Premier 314
Per
23
5:00 pm Jumpstart Day Concludes
UCG, LP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional
education on the National Registry of CPE sponsors. WIS, publisher of SAPinsider, is a division of UCG, LP. State boards of accountancy
have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to
the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org. No
prerequisites or advanced preparation required.
GENERAL INFORMATION
Attendees must pick up a CPE packet at the registration counter.
Included in this packet will be important credit information, appropriate
handouts, and evaluation forms.
EARNING CPE CREDITS
You can earn up to 35.5 CPE credits by attending sessions at
HR 2011, Financials 2011, and GRC 2011. Credits can be
earned by attending the following:
3.5 credits per Jumpstart Session
1.5 credits Day 1 Keynote Address
1.5 credits Day 2 HR, Financials, or GRC, General Assemblies
1.5 credits per 75-minute Breakout Session
0.9 credits per 45-minute Breakout Session
0.6 credits per 30-minute Breakout Session
* Please note that Sponsored Educational Sessions and Ask-the-Experts
are NOT eligible to receive CPE credits.
CERTIFICATE OF COMPLETION
You will receive your certificate of completion within 60 days of the last
day of the event. If you have any questions, please contact Cara Bradley,
(781) 751-8634.

CPE Information
EVALUATION FORMS
In order to receive CPE credits, you must complete an evaluation form for
each session attended. Evaluation forms for all sessions are included in the
CPE packet. At the conclusion of the conference, please return the envelope
to the Registration Desk with all of your completed evaluation forms.
FIELD OF STUDY
Designated fields of study for each session can be found on pages 13-21
or in the pocket agenda. Credits can be earned for each of the following
fields of study:
Acc Accounting
Aud Auditing
Bus Business Management and Organization
Fin Finance
Per Personnel/HR
HR 2011, Financials 2011, and GRC 2011 will be offering attendees the opportunity to earn CPE credits for each individual session completed. Please
note that credits will be awarded for each evaluation filled out for the qualifying session.
Daily Schedule
14
TIME EVENT LOCATION CPE PAGE
7:00 am 7:00 pm Registration Grand Foyer
7:00 am 7:00 pm Insider Learning Network Kiosk Grand Foyer 2
7:00 am 8:30 am Continental Breakfast Marquee Ballroom
7:45 am 8:15 am Conference Orientation Session Grand 121 2
8:30 am 10:00 am Keynote Address: Analytics for Finance, HR, and Compliance: What the Numbers Tell Us
Sanjay Poonen, President of Solutions Go-to-Market, SAP AG
Thomas H. Davenport, Presidents Distinguished Professor of IT and Management, Babson College
Marquee Ballroom
Bus
5
9:45 am 7:00 pm Solutions Showcase Grand Ballroom 53
10:00 am 10:30 am Refreshment Break Grand Ballroom
10:30 am 11:45 am Breakout Sessions
EX
Executive session: HRs role in leading business to economic recovery and growth
D. Kevin Berchelmann, Triangle Performance
Premier 307
Bus
26
Empower your HR teams to make fact-based decisions using workforce analytics
Judith Rss, SAP AG
Premier 309
Per
26
An up-to-date guide to new talent management enhancements from SAP
Michael Schaper, SAP AG (session repeated on Thursday at 10:15 am)
Premier 310
Per
25
Best practices for troubleshooting the payroll process if and when you encounter an error
Mike Timm, Integrated Consulting Group
Premier 311
Per
25
S
How Pitney Bowes saves time and money using SpinifexIT Easy Reporter for HR and payroll reporting
Darren Pithie, SpinifexIT and Cathy Taylor, Pitney Bowes
Grand 106 26
S
An introduction to innovations at EPI-USE for 2011
Willem Spies, EPI-USE America
Grand 107 25
lmrove efclency of RR rocesses by enabllng RR shared servlces wlth the 5AP 5hared 5ervlce Framework and 5AP
ERP HCM processes and forms
Mayank Singh, SAP Labs India
Grand 121
Per
Bus
26
Case study: Row 5teelcase loads large volumes of data qulckly and efclently to global systems
Beth Paver, Steelcase
Grand 122
Per
25
11:15 am 12:00 pm 45-Minute Breakout Sessions
HR Expert LIVE: Tips for using the succession management component to optimize talent management
Venki Krishnamoorthy, SAP America
Grand 109
Per
26
11:45 am 1:00 pm Lunch Marquee Ballroom
12:45 pm 1:30 pm 45-Minute Breakout Sessions
HR Expert LIVE: Top 10 tips for enterprise compensation management
Jeremy Masters, Worklogix
Grand 109
Per
26
1:00 pm 2:15 pm Breakout Sessions
EX
xecutlve sesslon: 5trategles for transformlng RR lnto an efclent, cost-effectlve strateglc artner to your buslness
Ken Kunkleman, Deloitte Consulting and Karla Younger, Coca-Cola Refreshments
Premier 307
Bus
28
A leading expert sheds light on innovative HR management strategies all supported by functionality you already own
Harry West, Knowledge Infusion
Premier 309
Per
27
How a user can perform basic and advanced calculations in their reports using SAP query regardless of experience level
Danielle Larocca, SpinifexIT
Premier 310
Per
28
A guided tour through a streamlined e-recruiting process with an in-depth view of the options for boosting the quality of
your talent pool while reducing recruiting costs and time-to-hire
Susan Isabelle Simons, SAP AG
Premier 311
Per
27
S
A guide to improving the usability of HR and employee self-service
Sandi Kasinski, NorthgateArinso
Grand 106 27
S
Doing more with less: A guide to automating and streamlining daily functions utilizing EPI-USE Labs product suite
Mary Graybeal, EPI-USE Labs
Grand 107 28
S
Ensuring data quality around your SAP payroll and organizational management data
Chris Sauer, Accenture
Grand 108 28
Case study: How Nu Skin International structured and executed its global SAP ERP HCM rollout
Dave Daines, Nu Skin Enterprises
Grand 122
Per
27
Case study: Row PG& enhances workforce safety and comllance wlth an lntegrated learnlng and quallcatlons
management program
-DQHW/HH5HGPRQG3DFLF*DVDQG(OHFWULF
Grand 121
Per
27
Daily Schedule Tuesday, March 8
S Sponsored Educational Sessions Networking Opportunity

Executive / Sr. Manager Session KEY EX
15
Daily Schedule
2:15 pm 2:30 pm Refreshment Break Grand Ballroom
2:30 pm 3:00 pm 30-Minute Breakout Sessions
Live Q&A forum with Dave Daines
Dave Daines, Nu Skin Enterprises
Grand 122
Per
28
2:30 pm 3:45 pm Breakout Sessions
Case study: Lessons learned from the OM Groups consolidation of disparate payroll systems into a single global
enterprise compensation management platform
James Mattey, OM Group
Premier 302
Per
29
Case study: MassMutual streamlines the recruiting and hiring process using SAP enhancement package 4 functionality
Cheryl Keenan and Judy Breault, MassMutual Financial Group
Premier 304
Per
29
SAPs strategic roadmap for SAP ERP HCM: Lessons for harnessing current and upcoming functionality for maximum
benet
Michael Schaper, SAP AG
Premier 309
Per
29
lncrease your roclency wlth 5AP lnteractlve Forms by Adobe to lmrove self-servlces and streamllne RR rocesses
Michael White, Exaserv (session repeated on Friday at 2:00 pm)
Premier 310
Per
29
betalled lnstructlon to smoothly lntegrate ayroll and nanclal allcatlons
Mike Timm, Integrated Consulting Group
Premier 311
Per
29
A guide to building an organizational management data governance strategy
Danialle Rook, EPI-USE America
Grand 121
Per
28
S
How to prepare and present a comprehensive business case for your next project
Kellie Fitzpatrick and Jill Hatton, Symphony Management Consulting
Grand 107 29
3:15 pm 4:00 pm 45-Minute Breakout Sessions
Panel discussion: Lessons from the experts to get the most from SAP Enterprise Learning
Moderator: Sharon Wolf Newton, hyperCision; Panelists: Gail Edington, Takeda Pharmaceuticals North America; Rob-
HUW.HOO\K\SHU&LVLRQ-DQHW/HH5HGPRQG3DFLF*DVDQG(OHFWULF'DQLHOOH0RUULVRQ'10&RQVXOWLQJ5RELQ5LWWHU
General Mills; and Simone Buchwald, EPI-USE
Grand 109
Per
30
RR xert Llv: Best ractlce deslgn for RCM ersonnel structure and emloyee status elds
Danielle Larocca, SpinifexIT
Grand 122
Per
30
3:45 pm 4:15 pm Refreshment Break Grand Ballroom
4:15 pm 5:30 pm Breakout Sessions
Case study: Why and how Coca-Cola Enterprises split its central HR system into North American and European systems
Hemant Kochhar, Coca-Cola Refreshments and Chetan Prakash, Coca-Cola Enterprises
Premier 307
Per
30
A comrehenslve gulde to managlng global ayroll uslng country-seclc ayroll functlonallty
Dr. Michael Wulf, SAP AG
Premier 309
Per
30
Five tips for accelerating ROI and user adoption of your employee and manager self-service portal
Alma Nunley, Whitaker-Taylor (session repeated on Friday at 2:00 pm)
Premier 310
Per
31
Leading practices for designing, building, or improving HR structures
Sylvia Chaudoir, Deloitte
Premier 311
Per
31
Get enterrlse comensatlon management functlonallty u and runnlng ln ve easy stes
Cathryn Westgarth, Symphony Management Consulting
Premier 314
Per
31
S
A comrehenslve gulde to electronlc ersonnel le management from XF1
Jochen Hager, xft
Grand 108 30
Case study: How Takeda Pharmaceuticals integrates, publishes, and manages eLearning content from multiple authoring
sources
Gail Edington, Takeda Pharmaceuticals North America
Grand 122
Per
30
5:00 pm 5:45 pm 45-Minute Breakout Sessions
How utilizing SAP ERP HCM helps drive employee engagement and improve business performance
Nina Oddo, ROC
Grand 109
Per
31
5:30 pm 7:00 pm Welcome Reception Grand Ballroom 8
5:45 pm 7:00 pm Ask-the-Experts Grand Ballroom 11
TIME EVENT LOCATION CPE PAGE
16
Daily Schedule
16
TIME EVENT LOCATION CPE PAGE
7:30 am 6:30 pm Registration Grand Foyer
7:30 am 6:30 pm Insider Learning Network Kiosk Grand Foyer 2
7:30 am 8:30 am Continental Breakfast Marquee Ballroom
8:30 am 9:45 am General Assembly:
Rethinking HR: Using Insight to Make Better Talent Decisions
Tracey Arnish, VP HR, SAP
Its 2011. Hows Your Employee Engagement?
Dawn Crew, Vice President, HR Line of Business Solutions, SAP AG
Premier 313 Per
Bus
5
9:30 am 6:30 pm Solutions Showcase Grand Ballroom 53
9:45 am 10:15 am Refreshment Break Grand Ballroom
10:15 am 11:30 am Breakout Sessions
Case study: Lessons from Chemtura Corporations successful HR offshoring model
Paula Ruble and Randy Daniel, Chemtura Corporation
Premier 307
Per
33
A comprehensive guide to integrating newly merged or acquired companies into your SAP ERP HCM environment
Jill Hatton, Symphony Management Consulting
Premier 309
Per
33
Expert lessons to customize payroll using schemas, rules, functions, and operations
Mike Timm, Integrated Consulting Group (session repeated on Friday at 10:00 am)
Premier 310
Per
33
Creating a cutting edge e-recruiting career site using dynamic content and social networking
Mark Ingram, Ingram Talent
Premier 311
Per
33
S
Streamlining document creation and management within SAP ERP HCM
Michael Atlas, Accenture
Grand 107 34
Best practices for utilizing talent review meetings and talent calibration to optimize succession planning
Venki Krishnamoorthy, SAP America
Grand 121
Per
33
Putting SAP BusinessObjects applications to work in an HR environment for greater workforce insights
Judith Rss, SAP AG
Grand 122
Per
33
11:00 am 11:45 am 45-Minute Breakout Sessions
An up-to-date and comprehensive guide to SAP Enterprise Learning upgrades: What you need to know to succeed
Sharon Wolf Newton, hyperCision
Premier 302
Per
34
11:30 am 1:00 pm Lunch Marquee Ballroom
1:00 pm 2:15 pm Breakout Sessions
A guide to the business considerations and system implications when integrating travel management and payroll
Vicky Boshoff, EPI-USE America
Premier 309
Per
34
5AP nterrlse Learnlng conguratlon made easy
Robert Kelly, hyperCision
Premier 310
Per
35
An up-to-date guide to succession management functionality from SAP
Susan Isabelle Simons, SAP AG
Premier 311
Per
35
Case study: How Mannington Mills reduces errors and inconsistencies to achieve accurate time keeping
David C. Wisor, Jr., Mannington Mills
Premier 318
Per
35
A how-to guide for putting your self-service functionality on the Web
Jacob Crane, EPI-USE America
Premier 319
Per
34
A guide to SAPs newly enhanced ASAP methodology and how it can boost your next HR initiative or project
Jens Ejsing, SAP Denmark
Grand 121
Per
34
EX
xecutlve sesslon: 5trategles for ndlng the rlght talent ln an exanded job market
Wim De Smet, Exaserv and Delaware Exaserv
Grand 122
Per
35
2:15 pm 2:45 pm Refreshment Break Grand Ballroom
Daily Schedule Wednesday, March 9
S Sponsored Educational Sessions Networking Opportunity EX Executive / Sr. Manager Session KEY
17
Daily Schedule
2:30 pm 3:15 pm 45-Minute Breakout Sessions
HR Expert LIVE: SAP ERP HCM performance management: New features enhance employee development
Venki Krishnamoorthy, SAP America
Grand 109
Per
35
2:45 pm 4:00 pm Breakout Sessions
Everything you need to know about regulatory compliance reporting in SAP ERP HCM
Cathryn Westgarth, Symphony Management Consulting
Premier 307
Per
36
A guide to using SAP ERP HCM technology to comply with data privacy and data protection regulations
Dr. Michael Wulf, SAP AG
Premier 309
Per
36
Lessons to design HR business processes for better integration of people, processes, and systems
Maureen Haggarty, EPI-USE America
Premier 310
Per
36
EX
Executive session: Options and strategies for managing the processes, resources, and costs of supporting your HR
system
Werner Joubert, EPI-USE
Premier 311
Per
36
Case study: What every HR team should know about implementing SAP enhancement package 4 based on lessons from
Chemtura Corporation
Paula Ruble and Randy Daniel, Chemtura Corporation
Grand 121
Per
36
Case study: How Clark County streamlines HR processes and reduces costs using self-services
Maurice Scott and Erin DeFrates, Clark County Nevada
Grand 122
Per
36
4:00 pm 4:15 pm Refreshment Break Grand Ballroom
4:15 pm 4:45 pm 30-Minute Breakout Sessions
Live Q&A forum with Cathryn Westgarth
Cathryn Westgarth, Symphony Management Consulting
Premier 307
Per
37
Live Q&A forum with Maurice Scott and Erin DeFrates
Maurice Scott and Erin DeFrates, Clark County Nevada
Grand 122
Per
37
4:15 pm 5:30 pm Breakout Sessions
EX
Executive session: Managing, motivating, and leading a multi-generational workforce
Doug Whittle, Whittle Consulting Group
Premier 304
Per
37
A comrehenslve gulde for congurlng and admlnlsterlng ayroll clalms
Kathy Morris, Symphony Management Consulting
Premier 309
Per
37
Overcome the most frustrating HR and payroll reporting challenges using SAP query
Danielle Larocca, SpinifexIT
Premier 310
Per
38
Lessons for enhancing employee and manager self-service delivery by customizing the homepage framework
Michael White, Exaserv
Premier 311
Per
37
S
5treamllne workforce management and lmrove oeratlonal efclency wlth enterrlse solutlons from 1lmeLlnk
Bruce Brooks, TimeLink
Grand 107 38
How to give your recruiters the information they need with custom e-recruiting dashboards
Mark Ingram, Ingram Talent
Grand 108
Per
37
Row to deslgn or ugrade your global RR systems to roactlvely facllltate the lnternatlonal growth and rotablllty of
your company
Jens Ejsing, SAP Denmark
Grand 109
Per
37
5:00 pm 5:45 pm 45-Minute Breakout Sessions
Insider discussion forum: A real-world guide to HR functionality delivered with SAP enhancement packages
Dr. Michael Wulf, SAP AG
Premier 307
Per
38
Insider discussion forum: Real-world lessons to deploy and optimize employee and manager self-service applications
Jeremy Masters, Worklogix
Grand 122
Per
38
5:30 pm 6:30 pm Cocktail Reception Grand Ballroom 8
5:45 pm 6:30 pm Ask-the-Experts Grand Ballroom 11
TIME EVENT LOCATION CPE PAGE
18
Daily Schedule
18
Daily Schedule Thursday, March 10
TIME EVENT LOCATION CPE PAGE
7:30 am 5:30 pm Registration Grand Foyer 2
7:30 am 5:30 pm Insider Learning Network Kiosk Grand Foyer 2
7:30 am 8:30 am Continental Networking Breakfast Marquee Ballroom 8
8:30 am 9:15 am 45-Minute Breakout Sessions
Insider discussion forum: Talent management processes: Lessons from the trenches
Keith Jones, MillerCoors
Premier 302
Per
39
8:30 am 9:45 am Breakout Sessions
EX
Panel discussion: HR executives from leading companies share their strategies for proving the value of HR in tough
economic times
Moderator: Kellie Fitzpatrick, Symphony Management Consulting; Panelists: Dave Daines, Nu Skin Enterprises;
Rachel Weaver, RTI Corporation; and Jean Talaga, Steelcase
Premier 304
Per
39
Best practices for designing and delivering effective SAP ERP HCM training to end users
Steve Horn, AspireHR
Premier 309
Per
39
Preparing your HR environment for the next generation of personnel administration
Brandon Toombs, Toombs Consulting
Premier 310
Per
40
Case study: How Arca implemented and utilizes SAP Talent Visualization by Nakisa to streamline talent management
processes
Toribio Luna, Embotelladoras ARCA
Premier 311
Per
39
EX
Executive session: A guide to world-class HR metrics
Harry Osle, The Hackett Group
Grand 121
Per
39
Case study: How Tesoro successfully implemented unique absence quota requirements
Manuel Gallardo, Tesoro Companies
Grand 122
Per
39
9:30 am 2:30 pm Solutions Showcase Grand Ballroom 53
9:45 am 10:15 am Refreshment Break Grand Ballroom
10:15 am 11:30 am Breakout Sessions
Case study: How Steel Technologies cost-effectively creates user-ready e-courses and custom online help
Susan Lyttle, Steel Technologies
Premier 302
Per
40
Case study: An lnslde look at how 5teelcase handles constant changes ln lts benets envlronment to comly wlth
legislation and regulations
Beth Paver, Steelcase
Premier 307
Per
40
Best practices for planning, sourcing, and managing SAP consulting partners
Danielle Larocca, SpinifexIT
Premier 309
Per
40
Proven technlques to roerly congure or udate the deslgn of ersonnel admlnlstratlon (PA) to otlmlze RR oeratlons
Cathryn Westgarth, Symphony Management Consulting (session repeated on Friday at 2:00 pm)
Premier 310
Per
41
An up-to-date guide to new talent management enhancements from SAP
Michael Schaper, SAP AG (repeat session)
Premier 311
Per
40
A how-to guide for globalizing self-services in SAP
Jason Busiek, Accenture
Grand 121
Per
40
EX
Executive session: Strategies for building and implementing a formal internal leadership development program as part of
your organizations succession plan
Doug Whittle, Whittle Consulting Group
Grand 122
Per
41
11:30 am 11:45 am Refreshment Break Grand Ballroom
S Sponsored Educational Sessions Networking Opportunity EX Executive / Sr. Manager Session KEY
19
Daily Schedule
TIME EVENT LOCATION CPE PAGE
11:45 am 12:15 pm 30-Minute Breakout Sessions
EX
Live Q&A forum with Doug Whittle
Doug Whittle, Whittle Consulting Group
Grand 122
Per
41
11:45 am 1:00 pm Breakout Sessions
EX
Executive session: How does your organization measure up? Results of Towers Watsons 13th annual survey of HR
service delivery and technology
Thomas Keebler, Towers Watson and Brad Bach, ROC Group
Premier 304
Per
42
A guide to transforming the travel management process with new functionality from SAP
Hendrik Vordenbumen, SAP AG
Premier 307
Per
41
Case study: Cadence Design Systems improves the user self-service experience with an SAP ERP upgrade
Cameron Lewis, Cadence
Premier 309
Per
41
Keep and motivate your top talent by linking performance with succession and growth opportunities
Alice Wang, Deloitte
Premier 310
Per
42
Case study: FEI Companys best practices for conducting performance appraisals
Vera Cuevas, FEI Company
Premier 311
Per
42
A detailed how-to guide for properly integrating SAP NetWeaver BW with SAP ERP HCM for better HR reports
Deepankar Maitra, Accenture
Grand 121
Per
41
12:30 pm 1:15 pm 45-Minute Breakout Sessions
HR Expert LIVE: Best practices to increase the effectiveness of your LSMW objects
Manuel Gallardo, Tesoro Companies
Grand 122
Per
42
1:00 pm 2:30 pm Lunch Marquee Ballroom
1:30 pm 2:30 pm Exhibit Hall Last Call Grand Ballroom
2:15 pm 3:00 pm 45-Minute Breakout Sessions
lnslder dlscusslon forum: Real-world lessons for overcomlng the most dlfcult ayroll challenges
Mike Timm, Integrated Consulting Group
Premier 302
Per
42
2:30 pm 3:45 pm Breakout Sessions
Case study: How Tesoro implemented the cross-application time sheet (CATS) with minimal resources in just three
months
Manuel Gallardo, Tesoro Companies
Premier 304
Per
43
Strategies and technologies for meeting the unique challenges of managing a global workforce
Manimala Kanagavel, Deloitte Consulting India
Premier 309
Per
43
An up-to-date guide to new employee self-service enhancements from SAP
Ganesh Kudva, SAP Labs India
Premier 310
Per
42
Streamline the hiring process by integrating recruiting and HR applications
Sally Bedgood, Deloitte Consulting
Premier 311
Per
43
Case study: BC Hydro transforms HR service delivery via a shared services center
Rob Weagle, BC Hydro (session repeated on Friday at 10:00 am)
Grand 121
Per
43
Step-by-step instruction for creating organizational charts
Danielle Larocca, SpinifexIT
Grand 122
Per
43
3:45 pm 4:00 pm Refreshment Break
Grand and Premier
Foyers
4:00 pm 4:30 pm 30-Minute Breakout sessions
Live Q&A forum with Danielle Larocca
Danielle Larocca, SpinifexIT
Grand 122
Per
43
4:00 pm 5:15 pm Breakout sessions
A comrehenslve gulde to congurlng, lntegratlng, and otlmlzlng the Famlly Medlcal Leave Act (FMLA) workbench
Jennifer Adams, AspireHR
Premier 302
Per
44
Integrating identity management and user access processes: A practical, actionable guide
Vinod Nanu and Prateek Jain, Ernst & Young
Premier 304
Aud
44
Tips to personalize and brand your talent management solution
Joe Lee, EPI-USE America
Premier 309
Per
44
1ls for congurlng organlzatlonal management to ensure otlmal utlllzatlon and lntegratlon of exlstlng and newly
implemented HR functionality
Alma Nunley, Whitaker-Taylor (session repeated on Friday at 10:00 am)
Premier 310
Per
44
A guide to localizing your global compensation and performance management processes
Jeremy Masters, Worklogix
Premier 311
Per
44
Case study: Row lbXX Laboratorles slmlles manager arovals wlth a robust, lntegrated workow and self-servlces
environment
Venita Simcock and Justin Weyand, IDEXX Laboratories
Grand 121
Per
44
20
Daily Schedule
Daily Schedule Friday, March 11
TIME EVENT LOCATION CPE PAGE
7:30 am 3:00 pm Registration Grand Foyer 2
7:30 am 3:00 pm Insider Learning Network Kiosk Grand Foyer 2
7:30 am 8:30 am Continental Networking Breakfast Marquee Ballroom 8
8:30 am 9:15 am 45-Minute Breakout Sessions
An introduction to SAP Travel OnDemand
Hendrik Vordenbumen, SAP AG
Premier 302
Per
45
8:30 am 9:45 am Breakout Sessions
An essential guide to HR analytical and operational reporting using SAP NetWeaver BW
Gerhard Hacker, Accenture
Premier 307
Per
45
Best practices for developing and implementing an SAP ERP HCM global template for your next project
Karel Fennema, Accenture
Premier 309
Per
45
Benets reortlng technlques to track emloyee artlclatlon, regulatory comllance, and costs
Judy Carpenter, Symphony Management Consulting (session repeated today at 2:00 pm)
Premier 310
Per
45
EX
Executive session: An in-depth look at how to build a successful organizational change management strategy
Stephanie Lichtenstein, Exaserv
Premier 311
Per
45
Parallel payroll techniques and tools: A guide to automate and expedite the payroll results comparison process
Tonda Franklin, Deloitte
Grand 121
Per
46
Case study: How Brown-Forman Corporation streamlined and automated its succession planning process
Elaine Basham and Tanya Carrico, Brown-Forman Corporation
Grand 122
Per
45
9:45 am 10:00 am Refreshment Break
Grand and Premier
Foyers
10:00 am 11:15 am Breakout Sessions
Expert lessons to customize payroll using schemas, rules, functions, and operations
Mike Timm, Integrated Consulting Group (repeat session)
Premier 302
Per
46
Case study: BC Hydro transforms HR service delivery via a shared services center
Rob Weagle, BC Hydro (repeat session)
Premier 307
Per
46
Case study: Row BMW Manufacturlng reallzed cost savlngs and lmroved efclencles through lts self-servlce ugrade
Eric Wood, BMW Manufacturing Co. (session repeated today at 2:00 pm)
Premier 310
Per
46
Case study: How Coca-Cola Refreshments improves compensation reviews around the globe
Sripathi Jitta and Sorin Caraiani, Coca-Cola Refreshments
Premier 311
Per
46
Managing strategic compensation processes: Options for senior and line managers
Roland Schmidt and Judith Rss, SAP AG
Grand 121
Per
47
1ls for congurlng organlzatlonal management to ensure otlmal utlllzatlon and lntegratlon of exlstlng and newly
implemented HR functionality
Alma Nunley, Whitaker-Taylor (repeat session)
Grand 122
Per
47
11:15 am 11:30 am Refreshment Break
Grand and Premier
Foyers
11:30 am 12:45 pm Breakout Sessions
Case study: How Day & Zimmermann successfully automated its E-Verify compliance process
Thea McGovern, Day & Zimmermann
Premier 307
Per
48
Best practices for enabling multiple language translations in personnel administration and organizational management
Judy Carpenter, Symphony Management Consulting
Premier 309
Per
47
Unleash the ower of dynamlc actlons: 1ls for lmrovlng the lntegrlty and rocess ow of your RR data
Chris Morgan, Exaserv
Premier 310
Per
48
Case study: Critical lessons learned from MillerCoors talent management rollout
Keith Jones, MillerCoors
Premier 311
Per
47
nsure quallty and efclency of securlty access and regulatory reortlng by merglng ldentlty management wlth
compliance activities
Sonny Dasgupta, SAP
Grand 108
Aud
48
Case study: A detailed look at how Comcast successfully deployed SAP enhancement package 4 for performance
management
Leo Gampa, Comcast (session repeated on today at 2:00 pm)
Grand 121
Per
47
Case study: A detailed look at Microsofts procedures for handling technical change and release management in its SAP
ERP HCM environment
Dhana Vajja and Vijay Sathyaseelan, Microsoft
Grand 122
Per
47
12:15 pm 1:00 pm 45-Minute Breakout Sessions
Insider discussion forum: Seize opportunities and overcome challenges associated with HR reporting
Danielle Larocca, SpinifexIT
Grand 109
Per
48
S Sponsored Educational Sessions Networking Opportunity EX Executive / Sr. Manager Session KEY
21
Daily Schedule
TiMe evenT LOCATiOn CPe PAge
12:45 pm 2:00 pm Lunch Marquee Ballroom
2:00 pm 3:15 pm Breakout Sessions
Proven techniques to properly confgure or update the design of personnel administration (PA) to optimize HR operations
Cathryn Westgarth, Symphony Management Consulting (repeat session)
Premier 307
Per
49
Benefts reporting techniques to track employee participation, regulatory compliance, and costs
Judy Carpenter, Symphony Management Consulting (repeat session)
Premier 309
Per
48
Increase your profciency with SAP Interactive Forms by Adobe to improve self-services and streamline HR processes
Michael White, Exaserv (repeat session)
Premier 310
Per
49
Case study: How BMW Manufacturing realized cost savings and improved effciencies through its self-service upgrade
Eric Wood, BMW Manufacturing Co. (repeat session)
Premier 311
Per
49
Case study: A detailed look at how Comcast successfully deployed SAP enhancement package 4 for performance
management
Leo Gampa, Comcast (repeat session)
Grand 121
Per
48
Five tips for accelerating ROI and user adoption of your employee and manager self-service portal
Alma Nunley, Whitaker-Taylor (repeat session)
Grand 122
Per
49
3:15 pm Conference concludes
23
Jumpstart Sessions
Jumpstart Day Monday, March 7
These special 3-hour, pre-conference sessions offer you the opportunity to explore new trends and strategies, fortify your understanding of SAP
foundation technologies, and enhance your learning experience at the main conference.
An essential and up-to-date guide to fully leveraging current
and new capabilities of SAP ERP HCM
Susan Isabelle Simons and Dr. Michael Wulf, SAP AG
Monday, 9:00 am 12:00 pm Premier 310
HR departments are being asked to quickly adapt to business and market
changes, increase the efficiency of their workforce, and control and lower HR-
related costs all while ensuring global visibility and compliance. This session
offers advice on the best ways to leverage SAP ERP Human Capital
Management (SAP ERP HCM) functionality to achieve these goals. Obtain
new ideas to help you better leverage interdependencies between components
such as personnel administration (PA), time management, payroll, and
talent management. Step through the requirements to properly integrate these
components with each other, as well as with critical applications within your
SAP landscape, such as financials. See how the latest enhancements in the
areas of compensation, shared-service delivery, travel management, and talent
management could impact your SAP ERP HCM landscape, both now and in
the future. Learn the best ways to support critical end-to-end HR business
processes, such as hire-to-retire. Evaluate whether SAP functionality for
employee and manager self-services could be used to simplify process execution
and improve the quality of HR data in your system. Explore the business and
technical requirements for utilizing the functionality covered in this session.
Gain insight into SAPs future strategy and planned enhancements.
An up-to-date guide to leveraging the latest SAP functionality
for employee self-service (ESS) and manager self-service (MSS)
Jeremy Masters, Worklogix
Monday, 9:00 am 12:00 pm Premier 311
Whether youre new to self-services or seeking to expand your existing self-
service footprint, you wont want to miss this detailed three-hour session that
explores the latest employee self-service (ESS) and manager self-service (MSS)
capabilities from SAP. Review the evolution of SAP self-service technology
since its inception and find out what may have changed since your initial
implementation. Learn the differences between Web Dynpro Java and Web
Dynpro ABAP technologies and SAPs overall user interface technology
direction. Find out why its critical to have a solid understanding of how
functional features from SAP ERP HCM and technical features from SAP
NetWeaver Portal converge in a self-service environment. Explore the latest
self-service business packages available from SAP and what you can do with
them. Get an overview of SAP Interactive Forms by Adobe including
integration opportunities, workflow capability, and overall functionality for
workforce administration empowerment. Find out how the latest SAP
functionality works in a self-service environment. Get best practices that
empower employees and managers to gain control over their own personnel
data.
Navigating and choosing the right SAP and SAP BusinessObjects
functionality to meet your HR reporting needs
Penny Silvia, IBM
Monday, 9:00 am 12:00 pm Premier 309
This comprehensive three-hour session explores ready-made HR reports
delivered with your SAP and SAP BusinessObjects system and the options
that are now available to customize, develop, run, and distribute customized
reports. Get an up-to-date look at the options available to you with SAP ERP,
SAP NetWeaver BW, and SAP BusinessObjects to create: Headcount reports,
hiring/departure reports, utilization reports, travel and expense reports, training
and education reports, employee statistics reports, payroll reports, dashboards,
self-service reports. Evaluate different SAP and SAP BusinessObjects
reporting tools, and review their capabilities, trade-offs, and requirements. Get
expert recommendations to help you determine which tools are best-suited for
your HR environment. Explore best practices for delivering HR reports faster
and more accurately. Discover the operational reporting options for SAP ERP
that allow you to combine lean data provisioning, where appropriate, with the
latest front-end reporting options for your end users.
A comprehensive guide to building and running shared
services that support HR and finance
Bernhard Fischer, SAP AG and Mayank Singh, SAP Labs India
Monday, 2:00 pm 5:00 pm Premier 314
This comprehensive, three-hour session outlines concepts and best practices
that support you in successfully implementing shared services. Learn how
utilizing SAP technology in your shared services organization enables
automation, service improvements, improved governance, and ultimately
operational excellence in HR and finance. Find out how a shared services
model could help you optimize costs, minimize risk, and improve the HR and
finance services you provide to your business. Learn which HR and finance
processes should be kept within the shared service center and which ones can
be outsourced. Learn how to set up specific analytics to measure and manage
HR and finance operations within a shared services environment. Take a look
at design principles and lessons learned from other SAP customers who are
implementing new or who are fine-tuning existing HR and finance shared
service centers. Delve into best practices for building and operating a shared
services center, including considerations for communication front-end, service
catalog, and service delivery platform. Examine the four common action areas
required for shared service projects to reach full benefit: Organization,
Communication with stakeholders, Processes, Infrastructure. Learn how the
technical and business platform delivered with the SAP Shared Service
Framework can be used to support multifunctional, global, automated, and
customer-oriented shared services.
What HR teams need to know about talent management
functionality and integration
Jon Jenkins and Verdun Boshoff, EPI-USE America
Monday, 2:00 pm 5:00 pm Premier 310
This detailed three-hour session explores the entire talent management life
cycle. Get an overview of how each piece of functionality is tightly integrated
and utilized through the various stages of employment.Evaluate the features
and integration points of SAP talent management functionality, including:
SAP E-Recruiting, employee development, employee performance
management, compensation management, SAP Enterprise Learning, and
succession planning. Step through demos that illustrate the creation of a new
position in SAP ERP HCM, budget planning in compensation management,
as well as assigning qualification requirements and indicating positions as
critical in SAP Talent Visualization by Nakisa. See how SAP E-Recruiting
can be used to manage an end-to-end requisition process that results in the
transition from applicant to employee. Learn how to set up an objective setting
and appraisal program using performance management and see how it
integrates with SAP Enterprise Learning and compensation management. See
how to utilize profile matchups to register team members for courses and
curriculum within SAP Enterprise Learning. Take a look at the latest Web
user interfaces available in talent management.
25
Session Descriptions
An up-to-date guide to new talent management enhancements
from SAP
Michael Schaper, SAP AG
Tuesday, 10:30 am 11:45 am Premier 310
(session repeated on Thursday at 10:15 am)
H2
This session examines how talent management processes, when designed,
integrated, and executed properly, support organizations in overcoming
challenges of workforce performance and productivity, as well as employee
motivation and professional growth. Take an in-depth look at how to support
your processes with the latest talent management enhancements from SAP.
Find out how to ensure you hire the right people, align individual and team
goals with corporate strategy, and institute competitive, yet cost-effective
remuneration policies. Learn how to improve employee performance and
nurture rising stars with the right assessment, review, training, and succession
planning strategy. Understand how managers can use workforce and talent
analytics to make fact-based decisions. Get a sneak peek into SAPs planned
enhancements and future roadmap for talent management.
An introduction to innovations at EPI-USE for 2011
Willem Spies, EPI-USE America
Tuesday, 10:30 am 11:45 am Grand 107
S H1
This provides you with an overview of the many initiatives EPI-USE is
working on for 2011. Explore the next generation of SAP Travel Management
integration, including SAP mobile solution and online booking tool
integration. Learn the common challenges many customers face when
consolidating budgets within SAP BusinessObjects Planning and
Consolidation and how to avoid costly pitfalls when integrating it with your
SAP environment. Learn how to improve your SAP E-Recruiting solution by
enhancing the candidate experience. Take a look at EPI-USEs on-demand
offering of the SAP ERP HCM product. See how the SAP Learning Solution
and qualification modules were enhanced to build an integrated training
compliance solution. Take a look at EPI-USEs merger and acquisition
solution. Learn how EPI-USEs offering of mobile solutions integrated with
SAP applications provide the strategy your company will need to decrease the
time and cost of developing across devices. Take a look at the localized country
solutions developed by EPI-USE (more than 25 countries at present).
Best practices for troubleshooting the payroll process if and
when you encounter an error
Mike Timm, Integrated Consulting Group
Tuesday, 10:30 am 11:45 am Premier 311
H4
Determining what causes a payroll warning, error, or incorrect result may seem
like a daunting task. However, there are techniques to narrow down the cause
and return a positive outcome. This session explores the most common payroll
issues and identifies where to look first for a solution. Learn how to use the
payroll log to narrow down the object(s) master data, configuration, or
systemic issue causing the problem, and learn how to determine the best
approach for resolution. Identify other SAP ERP HCM modules that may be
causing the issue by analyzing the payroll log or error messages and see what
infotypes, clusters, or table to check first. Understand how to troubleshoot
payroll process models and tips to getting them going after an error.
Case study: How Steelcase loads large volumes of data
quickly and efficiently to global systems
Beth Paver, Steelcase
Tuesday, 10:30 am 11:45 am Grand 122
H8 H9
Learn why and how Steelcase utilized the SAP Legacy System Migration
Workbench tool during its global roll-out to load large volumes of data and
infotypes quickly and efficiently. Walk step-by-step through Steelcases process
for loading org structures for global employees. Take a look at the SAP Legacy
System Migration Workbench naming conventions Steelcase used to make it
easier to find and reuse SAP Legacy System Migration Workbench objects in
the future. Get insight into the issues Steelcase encountered, such as users
providing data that was unusable and complicated naming conventions. Learn
how you can avoid the issues or at least deal with them more easily. Walk
through a detailed demo outlining the steps required to load data utilizing the
SAP Legacy System Migration Workbench tool.
Tuesday, March 8
HR 2011
HR Session Tracks
EX
Special Sessions for Executive and Senior Managers
H1
Track 1: Strategies driving best-run HR organizations
H2
Track 2: Talent management
H3
Track 3: Self-services and shared services
H4
Track 4: Payroll, time, benefits and travel management
H5
Track 5: HR reports, analyses, and decision-support
H6
Track 6: Containing and controlling HR costs
H7
Track 7: Workforce utilization and employee productivity
H8
Track 8: Security, authorizations, data management,
and system administration
H9
Track 9: SAP implementations, upgrades, global rollouts
and enhancement packages
H10
Track 10: Managing a global HR enterprise
S
Sponsored Educational Sessions
26
Session Descriptions
Empower your HR teams to make fact-based decisions using
workforce analytics
Judith Rss, SAP AG
Tuesday, 10:30 am 11:45 am Premier 309
H5 H7
Learn how to leverage the latest SAP ERP HCM prepackaged content and
analytical applications to streamline workforce, talent management, and cross-
HCM analytics. Find out how you can provide managers and other business
stakeholders with timely organizational and policy information that help them
optimize workforce process management. Explore the full range of SAP ERP
HCM analytics, and learn how to navigate over 200 queries, 300 key figures,
100 templates, and six analytical composite applications to choose the content
that best suits your needs. Understand how to leverage visualization features to
empower your decision-making processes. Come away with an understanding
of whats required to support your strategic workforce planning process using
workforce analytics.
Executive session: HRs role in leading business to economic
recovery and growth
D. Kevin Berchelmann, Triangle Performance
Tuesday, 10:30 am 11:45 am Premier 307
EX H1 H6
Recession. Economy. Stimulus. Someone must stay sane in todays crazy
world. Attend this high-energy session to explore how HR can be that voice of
reason and provide strategic leadership in an often volatile business climate.
This session, laced with real-life examples that are both actionable and
entertaining, offers insights you can use to lead not just your HR department,
but your overall business to recovery and even growth. Examine a credibility
test you can use to increase credibility among senior leadership. Learn to apply
the see and be seen strategy so that you become known as a key go to
person in your organization. Tackle the tough challenge of helping employees
deal with dynamic change that has become a constant in todays work
environment. Strike the right balance between engaging and listening to
employees and knowing when its time for everyone to get back to work.
Explore creative approaches for dealing with complainers and negativity based
on the tenet that whining and leadership are mutually exclusive. Come away
from this session energized and motivated to transform your HR role from a
cost of doing business to a critical success factor in your companys survival.
How Pitney Bowes saves time and money using SpinifexIT
Easy Reporter for HR and payroll reporting
Darren Pithie, SpinifexIT and Cathy Taylor, Pitney Bowes
Tuesday, 10:30 am 11:45 am Grand 106
S H5
Learn how Pitney Bowes uses SpinifexITs Easy Reporter

tool to satisfy its


need for more flexible and wide-ranging employee reporting from SAP ERP
HCM and payroll. See how the Easy Reporter greatly extends the capability of
the existing SAP ERP HCM and payroll solutions so that an end user can
develop custom reports. Examine how Pitney Bowes utilizes the suite of pre-
built reports the Easy Reporter provides, covering virtually all employee
reporting needs for SAP ERP HCM and payroll. Take a look at the over 100
pre-delivered reporting templates the solution comes with, including payroll
results, benefit data, leave results, and time management evaluation results.
Ensure that all reporting is done within the SAP application in real-time with
the ability to create your own calculations etc. without the need for any manual
manipulation in Excel.
Improve efficiency of HR processes by enabling HR shared
services with the SAP Shared Service Framework and SAP
ERP HCM processes and forms
Mayank Singh, SAP Labs India
Tuesday, 10:30 am 11:45 am Grand 121
H3
Get an introduction to the SAP Shared Service Framework and learn how you
can use it to harmonize and standardize previously departmental-centric
processes. Learn how you can utilize the functionality available in the
employee interaction center, including employee identification and integration
with SAP ERP HCM processes and forms, to streamline HR shared service
operations. See how an employee can utilize the employee interaction center to
update his/her personal information. Examine how SAP ERP HCM
processes and forms help to enable shared services by providing a framework
for automating HR processes. Take a look at new functionality for SAP ERP
HCM processes and forms available in the next release, including
enhancements to the user interface and configuration options.
HR Expert LIVE: Tips for using the succession management
component to optimize talent management
Venki Krishnamoorthy, SAP America
Tuesday, 11:15 am 12:00 pm Grand 109
H2
Dont miss this opportunity to personally meet Venki Krishnamoorthy, SAP
HCM Consultant, SAP America, and engage in an in-depth discussion about
one of his most widely read articles from HR Expert the leading
publication and knowledgebase for organizations that leverage SAP solutions
that support HR. Hear how the new succession management component from
SAP enhancement package 4 for talent management can help you in your
talent management efforts. Identify the new features and functions available
for talent management specialists. Learn how these tools enable you to do
talent calibration, compare talents, identify potential successors for vacant
positions, evaluate their training and development needs, and meet corporate
goals and objectives. Youll receive a copy of the article free of charge and
engage with peers who have the same interests and priorities.
HR Expert LIVE: Top 10 tips for enterprise compensation
management
Jeremy Masters, Worklogix
Tuesday, 12:45 pm 1:30 pm Grand 109
H2
Dont miss this opportunity to personally meet Jeremy Masters, Managing
Partner and SAP Consultant at Worklogix, and engage in an in-depth
discussion about one of his most widely read articles from HR Expert the
leading publication and knowledgebase for organizations that leverage SAP
solutions that support HR. Get proven advice for successfully implementing
compensation management in your organization. Discover useful features in
compensation management to avoid pitfalls and roadblocks. If you have
already implemented compensation management, learn how to use these tips
to help you enhance your current processes. Walk through 10 best practices,
including details on when to use ECM and when to use SAP ERP HCM
processes and forms instead, so that you can apply these to your own
implementation and avoid mistakes for a smoother and more efficient
implementation. Youll receive a copy of the article free of charge and engage
with peers who have the same interests and priorities.
27
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
A guide to improving the usability of HR and employee
self-service
Sandi Kasinski, NorthgateArinso
Tuesday, 1:00 pm 2:15 pm Grand 106
S H3
This session provides best practices for streamlining HR processes and
delivering them to managers and employees via self-services. Get insight into
how key HR transactions, for example administrative HR transactions, talent
management processes, HR analytics and reports, can be streamlined and
centralized so users can achieve maximum productivity in a minimum of clicks.
Learn how to create transactional efficiency by simplifying screen layouts for
employees and managers, and reducing the number of process steps for
standard HR transactions, resulting in increased user comfort and faster
learning.
A guided tour through a streamlined e-recruiting process with
an in-depth view of the options for boosting the quality of
your talent pool while reducing recruiting costs and time-to-
hire
Susan Isabelle Simons, SAP AG
Tuesday, 1:00 pm 2:15 pm Premier 311
H1 H2 H6
Explore the latest additions to SAP E-Recruiting functionality for candidates,
managers, recruiters, and recruiting administrators. This session sheds light on
the options SAP makes available to increase the number of qualified resources
in your talent pool while streamlining the overall recruiting process. Take an
in-depth look at the new secure registration and email verification process for
candidates. Find out how the application process has been improved by
introduction of user and password entry, new correspondence letters to
applicants, and various changes in data maintenance (e.g., education, work
experience, qualifications) to avoid data loss during application entry. Gain
insight into how recruiters can now streamline requisition processes and better
track applicants. View comprehensive demos and visual examples that illustrate
how to make the e-recruiting process more usable and secure. Step through
the technical prerequisites and configuration options to be considered to ensure
a clear understanding and a smooth implementation process of the latest e-
recruiting functionality.
A leading expert sheds light on innovative HR management
strategies all supported by functionality you already own
Harry West, Knowledge Infusion
Tuesday, 1:00 pm 2:15 pm Premier 309
H1
Dont miss this opportunity to hear Harry West, former Director of Solution
Management with SAP Labs and now a leading independent HR authority,
share his experience-based insights into the best ways to derive full value from
your existing HR functionality. Although many organizations have
implemented SAP enhancement packages, few are actually utilizing the
functionality that comes along with them. Walk through the functionality
available with SAP enhancement packages, and gain insight into proving its
value to your HR department. Hear how other customers have leveraged SAP
enhancement packages and SAP release upgrades to recharge their core HR
activities and get more from what theyve already paid for. Identify ways in
which you can improve the management of HR globally. Assess your options
for simplifying international payroll processes and improving reporting
processes by moving country payroll systems into common environments
supported by a single vendor. Get tips for deciding if and when you should use
your core SAP system for managing employee performance or succession
planning. Learn how to ensure and improve the ROI of your current SAP
investment. Take home a sample HR technology strategy map and data
governance plan.
Case study: How Nu Skin International structured and
executed its global SAP ERP HCM rollout
Dave Daines, Nu Skin Enterprises
Tuesday, 1:00 pm 2:15 pm Grand 122
H9 H10
Examine how Nu Skin International performed a global SAP ERP HCM
rollout for more than 3,500 employees, in 49 markets, in a very short time
frame. Learn how Nu Skin was able to overcome worldwide resistance through
communication and involvement and without having to commit to a heavy
customization effort. Learn how the company structured its rollout using a
phased approach, starting with the US and ending with China. Hear why the
company decided to implement organizational management (OM) and
personnel administration (PA) initially and then rollout time, payroll,
employee self-service (ESS), and manager self-service (MSS) over the next
year. Get insight into the specific challenges the organization faced with
language, culture, management, and end-user buy-in. Learn how these
challenges affected the project timeline and costs and learn how Nu Skin
overcame these challenges. See how Nu Skin was able to change organizational
processes globally to be consistent and standard across the board. Examine Nu
Skins approach to localizing its rollout (in Japan and Korea specifically) from
the verification of requirements, configuration, translation, testing, training
and go-live. Walk away from this session with a solid understanding of the
steps taken to ensure a smooth global rollout based on Nu Skins project plan.
Join Dave Daines and fellow attendees for an extended discussion and
Q&A after the session. See page 28 for session information.
Case study: How PG&E enhances workforce safety and
compliance with an integrated learning and qualifications
management program
Janet Lee Redmond, Pacific Gas and Electric
Tuesday, 1:00 pm 2:15 pm Grand 121
H2
Learn how Pacific Gas and Electric Company (PG&E) is using SAP
Learning Solution to enhance the overall safety and compliance of its
workforce. Step through a real example of how PG&E used SAP Enterprise
Learning to bridge gaps in its legacy learning system and processes. Get expert
tips for using qualifications management in combination with SAP Enterprise
Learning to create rich learner profiles and reach key strategic goals of the
organization, including ensuring that employees have the necessary
qualifications to safely complete work and comply with applicable laws and
regulations. See how PG&E was able to integrate SAP Enterprise Learning
into its existing SAP ERP HCM system to consolidate HR and performance
data into a single system of record. Learn which reports and notifications were
most useful for PG&E and how combining both SAP ERP HCM and SAP
Learning Solution enhanced the ability to analyze employee data and
communicate with the workforce effectively. See which enhancements and
customizations were used to further boost the effectiveness of SAP Enterprise
Learning, including, ESS and MSS portal views, new compliance
relationships, and training expiration and recertification. Take home a phased
rollout process documentation you can use during your next project.
28
Session Descriptions
Doing more with less: A guide to automating and streamlining
daily functions utilizing EPI-USE Labs product suite
Mary Graybeal, EPI-USE Labs
Tuesday, 1:00 pm 2:15 pm Grand 107
S H1
Learn how you can simplify and automate your most complex SAP ERP
HCM processes utilizing EPI-USE Labs product suite. Get insight into how
you can utilize this product no matter where you are in your SAP experience,
from implementation to a mature production environment, to enhance your
ability to obtain information from your SAP system for more accurate
reporting and data management. Identify how functional users and basis teams
alike can benefit from this product with a reduction in resources as well as a
reduction in infrastructure required on a day-to-day basis. Examine how the
EPI-USE Labs product suite complements SAP solutions to provide
enhanced reporting capabilities, expedited testing, landscape creation and
system maintenance. Walk away from this session with a clear understanding
of how you can automate and streamline support pack testing, production issue
resolution, reporting, payroll processing, and other processes utilizing EPI-
USE Labs product suite.
Ensuring data quality around your SAP payroll and
organizational management data
Chris Sauer, Accenture
Tuesday, 1:00 pm 2:15 pm Grand 108
S H8
This session explores how you can utilize Accentures audit and compliance
tool to check exceptions in SAP ERP HCM, allowing organizations to
generate significant increases in the quality and efficiency of their personnel
administration process. Learn how this tool can be used to support the entire
audit process, enhance the segregation of duties, and allow for random
examinations. Examine how the tool allows users to drill down directly into
PA30 (or remuneration statement/other transactions) for immediate
corrections and updates, thus eliminating ABAP and/or payroll reports. Take
a look at how the tool allows you to view the security of your SAP system,
combine system parameters into groups, and generate expert and management
reports.
Executive session: Strategies for transforming HR into an
efficient, cost-effective strategic partner to your business
Ken Kunkleman, Deloitte Consulting and Karla Younger, Coca-Cola Refreshments
Tuesday, 1:00 pm 2:15 pm Premier 307
EX H1 H6
Over the last 20 years many organizations have made significant investments
in HR transformation with the goal of improving efficiency and reducing
costs. The fact is these costly investments in talent, technology, and
organizational change have oftentimes yielded returns that are marginal, at
best. Most HR functions that have attempted to transform have yet to
demonstrate tangible strategic or financial value to the business. True HR
transformation begins with understanding business priorities and initiatives,
then aligning the human resources organization and its services, programs,
resources, technology, and policies with these business objectives. This session
examines how HR transformation has evolved over time and makes a
compelling argument for how organizations can realize measureable business
results. In todays world, talent recruiting, rewarding, developing, deploying,
connecting and retaining talent is often at the heart of the business rationale
for a transformation. From talent and organizational strategies through the
core systems and point solutions that bring it to life, take a look at market
trends, and lessons learned. Come away with insights that are sure to shape
your vision of your HR organization so that it can deliver strategic and
financial value to the business.
How a user can perform basic and advanced calculations in
their reports using SAP query regardless of experience level
Danielle Larocca, SpinifexIT
Tuesday, 1:00 pm 2:15 pm Premier 310
H5
This session provides step-by-step instructions that any user, regardless of
experience level, can follow to perform basic and advanced calculations in SAP
query reports for HR and payroll without coding or programming access or
knowledge. Attend this session to shore up your own skills or for knowledge-
transfer best practices that you can leverage to help users across your
organization fine-tune their skills. Users who have worked to create basic
formulas in Microsoft Excel can now do so directly in SAP query. Learn the
easiest way to create calculated fields in SAP query, including basic calculations
(current datehire date to determine length of service) as well as even more
complex ifthen statements. Learn how to add symbols and color icons to
your report to highlight certain entries add a red flag to all vendors overdue
for payment, for example and learn how to maximize graphics and charts to
showcase your SAP query reports in various formats, all through easy
selections. Unleash the power of using local fields and entries on selection
screens to allow you to perform more advanced calculations in SAP query that
most people thought were only available using ABAP programming. Take
home a guide that will allow you to maximize the use of selections screens, in
combination with calculations, to add further specifications your report
selections.
Live Q&A forum with Dave Daines
Dave Daines, Nu Skin Enterprises
Tuesday, 2:30 pm 3:00 pm Grand 122
H9 H10
Attend this live Q&A session with Dave after he presents his session Case
study: How Nu Skin International structured and executed its global SAP
ERP HCM rollout. Get the questions answered that you didnt have time to
ask during the session and listen in as he answers questions from your peers.
A guide to building an organizational management data
governance strategy
Danialle Rook, EPI-USE America
Tuesday, 2:30 pm 3:45 pm Grand 121
H8
Learn how an SAP ERP HCM data governance strategy can maximize the
value of system investment. Get best practices for increasing the reliability of
your SAP transactional and master data. Hear examples of how one piece of
incorrect data in an integrated system can impact numerous reports and
processes; for example, a position which is not attached to any job may affect
requirements matchup, headcount, and EEO reporting. Receive advice to limit
data errors at entry by altering OM transactions to guide users through data
updates. Find out how to identify existing data issues with standard SAP
reports, as well as how to correct existing data issues with PPOME and the
SAP Legacy System Migration Workbench tool. Understand why SAP ERP
HCM data governance should not be viewed as an IT solution, but rather a
collaborative initiative driven by stakeholders from business, data owners,
change management and IT. Discover the crucial components of a governance
strategy design and implementation. Get information on the different
approaches to installing a governance model during or after implementation.
View examples of documentation used to establish and support the data
governance model. Take home a check list of items to include in your
governance standards.
29
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Case study: Lessons learned from the OM Groups
consolidation of disparate payroll systems into a single global
enterprise compensation management platform
James Mattey, OM Group
Tuesday, 2:30 pm 3:45 pm Premier 302
H1 H2 H10
Examine how the OM Group, a billion-dollar global specialty chemicals
company operating in 10 countries, transitioned from 10 disjointed HR and
payroll systems to one global enterprise compensation management solution.
Find out how this single global system helped the company address several of
its key compensation issues, such as ensuring accurate, timely, and properly
approved salary increases. Hear how the OM Group leveraged the standard
organizational management hierarchy for its approval process through business
process change and effective configuration. See how the OM Group ensured
confidentiality of information such as variable bonuses, incentive pay, and base
compensation increases by processing variable pay plans outside the normal
manager self-service process. Get tips for how the company was able to
determine and maintain base pay throughout its various sites. Learn why the
OM Group opted for a phased approach to its enterprise compensation
management implementation in order to allow the organization to properly
plan and develop its global job and pricing structure.
Case study: MassMutual streamlines the recruiting and hiring
process using SAP enhancement package 4 functionality
Cheryl Keenan and Judy Breault, MassMutual Financial Group
Tuesday, 2:30 pm 3:45 pm Premier 304
H2
Hear how MassMutual is using the latest e-recruiting capabilities delivered
with SAP enhancement package 4 to achieve a more productive recruiting
process. Learn how MassMutual is using new features, such as a simplified
user interface, to reduce the number of clicks required to conduct key steps in
the recruiting process, such as candidate or requisition quick searches,
requisition creation services, and fast activity creation options. See how
MassMutual is better able to track applicants and questionnaire results to meet
compliance and reporting requirements. Understand how MassMutual dealt
with functionality they had customized and the impact the enhancement
package installation had on those customizations including correspondence
and data transfer activity. Gain insight into the changes MassMutual made to
its internal position approval process, reducing the time for managers and
recruiters to get a requisition filled.
Detailed instruction to smoothly integrate payroll and
financial applications
Mike Timm, Integrated Consulting Group
Tuesday, 2:30 pm 3:45 pm Premier 311
H4 H4
Learn the key integration points between the HR payroll functions and SAP
ERP Financials to optimize data flows and troubleshoot common errors and
problems. Understand how data is transferred between payroll and financial
applications. Get answers to the biggest integration challenges, including how
to post retroactive calculations; how to post month-end accruals during payroll
processing; and how to verify that third-party remittance has been done for
off-cycle payrolls. Get tips to reverse postings from HR payroll and SAP ERP
Financials, set up a company transfer clearing account, and post taxes by tax
authority. Take home a detailed process flow of payroll to accounts payable
postings; a configuration checklist for postings; and a list of workarounds for
dealing with typical problem points between payroll and accounts payable.
How to prepare and present a comprehensive business case
for your next project
Kellie Fitzpatrick and Jill Hatton, Symphony Management Consulting
Tuesday, 2:30 pm 3:45 pm Grand 107
S H1
This session teaches you how to identify the key points you must include when
preparing a comprehensive and clear business case. Learn how to identify and
integrate your HR strategy with the overall corporate strategy. Get insight into
how to determine appropriate funding levels and determine budget source.
Delve into the importance of KPIs. Learn how to demonstrate short- and
long-term ROI. Get tips for identifying and mitigating risks for your next HR
project. Leave this session with a solid plan for building and presenting a
business case to your executive team.
Increase your proficiency with SAP Interactive Forms by
Adobe to improve self-services and streamline HR processes
Michael White, Exaserv
Tuesday, 2:30 pm 3:45 pm Premier 310
(session repeated on Friday at 2:00 pm)
H3
Understand the proper way to set up SAP Interactive Forms by Adobe and
use them to streamline existing HR business processes, such as promotions or
employee transfers. Get ideas to enhance ESS and MSS usability with SAP
Interactive Forms by Adobe features. Learn to streamline data entry, increase
online and offline forms usage, and tie forms to workflows for submissions,
approvals, and reviews. Find out how to properly check a workflow process to
ensure that all business audit requirements are met. Step through examples
that show how interactive forms can be customized and changed to meet the
needs of your HR business requirements using custom error messages,
dynamically generated field content, and restrictions on form data that align
with system security.
SAPs strategic roadmap for SAP ERP HCM: Lessons for
harnessing current and upcoming functionality for maximum
benefit
Michael Schaper, SAP AG
Tuesday, 2:30 pm 3:45 pm Premier 309
H9
This session offers a detailed look at the newest, most up-to-date functionality
and enhancements available for SAP ERP HCM. Take a tour of the SAP
roadmap for all areas of SAP ERP HCM, including solutions for
compensation, shared service delivery and talent management. Gain an
understanding of the new cross-analytical dashboards based on Xcelsius for
talent management and personnel administration. Explore new enhancements
to employee self-service based on the SAP NetWeaver Business Client. Get a
sneak peek at the first mobile scenarios available for managers and employees.
30
Session Descriptions
HR Expert LIVE: Best practice design for HCM personnel
structure and employee status fields
Danielle Larocca, SpinifexIT
Tuesday, 3:15 pm 4:00 pm Grand 122
H8
Dont miss this opportunity to personally meet Danielle Larocca, Executive
HR Consultant, SpinifexIT, and engage in an in-depth discussion about one
of her most widely read articles from HR Expert the leading publication
and knowledgebase for organizations that leverage SAP solutions that support
HR. Learn how to use personnel structure status fields such as customer-
specific status to appropriately capture employee status. Understand the
options available for the classification of associates and avoid misusing the
employee group and sub-group fields. See how personnel structure is designed
to segregate and delineate different types of employees into categories for uses
such as reporting, payroll, benefits, time management, and shift planning.
View an example of a new best practice that allows for greater classification
options and flexibility in using the personnel structure. Youll receive a copy of
the article free of charge and engage with peers who have the same interests
and priorities.
Panel discussion: Lessons from the experts to get the most
from SAP Enterprise Learning
Moderator: Sharon Wolf Newton, hyperCision; Panelists: Gail Edington, Takeda
Pharmaceuticals North America; Robert Kelly, hyperCision; Janet Lee Redmond,
Pacific Gas and Electric; Danielle Morrison, DNM Consulting; Robin Ritter,
General Mills; and Simone Buchwald, EPI-USE
Tuesday, 3:15 pm 4:00 pm Grand 109
H2
Join a panel of experienced HR managers and consultants and identify what
best practices they have developed to implement, configure, and support the
integration between SAP Enterprise Learning and other talent management
applications. These experts will share lessons learned and recommendations in
a unique, fast-paced format that will throw ideas your way almost faster than
you can capture them in writing! Answer questions like: What is the most
effective method for understanding the impact of training on your learners?
How do managers target training to employees? How do you manage virtual
classrooms? What are best practices for using the instructor portal? What are
the pros and cons of rapidly publishing your content? How do you know
whether to use a course program or a curriculum when delivering educational
programs? How do you deliver testing to your organization? Walk away with
dozens of practical, original, and easy-to-implement ideas to streamline
learning in your organization.
A comprehensive guide to electronic personnel file
management from XFT
Jochen Hager, xft
Tuesday, 4:15 pm 5:30 pm Grand 108
S H8
Take an in-depth look at the benefits of process management and automation
in human resources, including higher productivity within your organization.
Understand how holistic business process management requires the integration
of transactional records with traditional paper and electronic documents and
workflows. This session shows how the XFT add-on SAP ERP HCM
solution adds electronic records to your SAP personnel file in a most
integrated and simple fashion. See how it empowers HR administrators, line
managers and employees alike, by making secure electronic document access
available to all users in an enterprise. Explore how XFTs solution offers
process improvements for many classical HR business processes, like hiring
processes, open enrollment, managerial reviews, and many more. Learn how
XFT personnel file can benefit your organization in making HR business
processes easier, standardized, and more compliant.
A comprehensive guide to managing global payroll using
country-specific payroll functionality
Dr. Michael Wulf, SAP AG
Tuesday, 4:15 pm 5:30 pm Premier 309
H4 H10
Review the latest suite of payroll functionality contained in SAP ERP HCM
and understand how it can be set up and processed for multiple countries in a
global or local system. Learn how to configure SAP ERP HCM payroll.
Identify the pros and cons of a global payroll system, including the complexity
of implementing changes to your system once and finding a convenient time
globally to be able to implement those changes. See firsthand which payroll
functions support global payroll administration and find out how SAPs new
approach to delivering support packages enables greater support of global
installations. Explore the various country versions of payroll that SAP delivers,
including an overview of the functionality available within each.
Case study: How Takeda Pharmaceuticals integrates,
publishes, and manages eLearning content from multiple
authoring sources
Gail Edington, Takeda Pharmaceuticals North America
Tuesday, 4:15 pm 5:30 pm Grand 122
H2
Learn how Takeda Pharmaceuticals IT and instructional design groups joined
forces to better integrate eLearning courses created with a diverse set of
authoring tools including Articulate Studio, Lectora, and Adobe Captivate
using SAP Learning Solution. Learn how this integration provides for a
better end-user experience and helps to streamline learning and training at
Takeda. Walk through Takedas process for identifying and selecting the best
software for course development, and see how the company resolves common
problems with integration, SCORM commands, audio files, video play,
navigation, bandwidth, and playback through Citrix. Take home 10 tips for
allowing authored content to play accurately in your SAP system. See some of
the critical Web-based authoring changes available with SAP enhancement
package 4. Take a look at the technical instructional design standards Takeda
developed to ensure successful and low impact playback when working with
external vendors. Hear how this best practice has become standard across the
HR organization.
Case study: Why and how Coca-Cola Enterprises split its
central HR system into North American and European systems
Hemant Kochhar, Coca-Cola Refreshments and Chetan Prakash, Coca-Cola
Enterprises
Tuesday, 4:15 pm 5:30 pm Premier 307
H1 H9 H10
Attend this session and learn about the processes and procedures Coca-Cola
Enterprises utilized to split its SAP ERP HCM systems to support the
divesture of its European operations. Explore the timeline and project
approach Coca-Cola Enterprises used to ensure that it created two functional
businesses, with the systems needed to run the businesses available on day one
after the split. Hear about the technical strategies and approaches the company
used to rapidly deliver the needed systems, while at the same time minimizing
risk. Get an understanding of critical HR tasks that need to occur if and when
you split your SAP ERP HCM systems, including design of new
organizational structures, separating employee populations for payroll, and data
security. Take a look at Coca-Cola Enterprises project plans, new data center
selection process, vendor contracts, downtime, and migration strategies. Learn
about the testing strategies and tools Coca-Cola Enterprises used to effectively
test all the global systems and networks. Take a look at some of the key
learnings from this project, including limiting functionality changes to reduce
risk, repeated dry runs, and multiple testing cycles with different testing
groups.
31
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Five tips for accelerating ROI and user adoption of your
employee and manager self-service portal
Alma Nunley, Whitaker-Taylor
Tuesday, 4:15 pm 5:30 pm Premier 310
(session repeated on Friday at 2:00 pm)
H3 H7
This session delves into the correlation between user adoption and ROI for the
employee and manager self-service portal and provides five essential tips for
ensuring speedy user adoption. Learn what your portal needs to contain from
day one in order to attract employees. Identify the core tasks, including time
approval and leave requests, your portal must include to ensure employees are
utilizing it on a regular basis. Get best practices for migrating all of your HR
documents to your portal and learn why a phased approached is recommended
for doing so. Find out how you can link help documents directly to iViews so
employees can easily access help resources. Hear why you should plan on
moving all HR-related documents from any existing intranet sites to the
portal. Learn how to develop a strategy for continually improving your portal
by adding new data and functionality over time. Remember, the quicker your
users are using the portal the quicker you will get a return on your investment.
Get enterprise compensation management functionality up
and running in five easy steps
Cathryn Westgarth, Symphony Management Consulting
Tuesday, 4:15 pm 5:30 pm Premier 314
H2 H9
This session provides you with an overview of specific tools and techniques you
can utilize to implement compensation management in five easy steps. Get
answers to your questions about the core foundation needed for a
compensation management implementation and learn what functionality
might not be necessary for your initial implementation. Review some of the
major configuration tables, and learn how to accelerate the configuration
timeline by setting up only mandatory configuration while leaving other
configuration, such as job pricing, for later. Discover why a phased approach
for compensation management can sometimes be the best implementation
method. Learn what business processes, such as salary increases or promotion
processes, need to be clearly defined to support your compensation
management process and ensure success. Take home compensation
management configuration guidelines detailing common plan set-ups for salary
increases, bonus payments, and long term incentives.
Leading practices for designing, building, or improving HR
structures
Sylvia Chaudoir, Deloitte
Tuesday, 4:15 pm 5:30 pm Premier 311
H8
Whether you are building new org structures or looking to improve your
existing org structure design, this session offers invaluable advice. Walk step-
by-step through a guide to designing HR structures. Understand the leading
practices in organizational design. Learn how to ensure you are building a
structure that provides a solid foundation for your current use of SAP ERP
HCM as well as flexibility for future SAP ERP HCM components. Learn the
purpose of each HR structure and how that structure drives the functionality
of each component within SAP ERP HCM. Examine the key attributes that
are unique to each structure, such as the country and currency setting, and
identify which attributes are the most important in meeting your particular
business requirements. Discover the keys to unlock integration within the
various SAP ERP HCM components personnel subarea and employee
subgroup groupings. Take home sample SAP ERP HCM structures and a
structure design template. Explore ways to improve and redesign your current
SAP ERP HCM structures to ensure you are getting the most out of them in
all areas of SAP ERP HCM. Get strategies for managing historical reporting
and for dealing with configuration tables that are not effective dated.
How utilizing SAP ERP HCM helps drive employee engagement
and improve business performance
Nina Oddo, ROC
Tuesday, 5:00 pm 5:45 pm Grand 109
H2
This session explores the many ways in which SAP ERP HCM can be used to
boost employee engagement across your organization which is often a
significant contributor to enhanced company performance. Learn how SAP
ERP HCM performance management helps an employee understand how
their role fits within the organization and how their performance goals are tied
to companywide goals. See how some companies are utilizing SAP ERP
HCM to measure employee engagement across their organization. Find out
how employees can tap into learning activities that will help them improve
their knowledge and skills as they look to further their career development
opportunities. See demonstrations of how SAP ERP HCM helps employees
understand what is expected of their work, how their performance ties into the
organizations overall performance, and the development opportunities
available.
33
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Wednesday, March 9
A comprehensive guide to integrating newly merged or
acquired companies into your SAP ERP HCM environment
Jill Hatton, Symphony Management Consulting
Wednesday, 10:15 am 11:30 am Premier 309
H1 H9
Draw from the experiences of several real-life projects to get proven tips that
will help you plan for and meet the unique requirements of merging a new
business unit, division, or company into an existing SAP ERP HCM
landscape. Examine the ins and outs of the business acquisition process, from
the integration, to the change management, user training, and technical issues
youll face along the way. Learn how to integrate new business acquisitions
into your SAP ERP HCM environment from both a functional and technical
perspective, and understand how the integration will affect HR structures and
benefit programs. Find out how to leverage the SAP Legacy System Migration
Workbench tool and the extended computer aided test tool (eCATT) to assist
with the file conversion process, reduce required resources, and expedite the
integration process.
Best practices for utilizing talent review meetings and talent
calibration to optimize succession planning
Venki Krishnamoorthy, SAP America
Wednesday, 10:15 am 11:30 am Grand 121
H2
This session provides you with best practices for planning, organizing, and
optimizing succession planning at the enterprise level. Learn how to organize
talent review meetings so that managers from different lines of business are
able to meet and discuss top talent and key positions that need to be filled.
Learn how to do a profile match-up, identify mentors, and determine what
training needs to be completed by the top talent to make up for the deficiency.
Learn how to use those meetings to nominate top talent to talent groups in
succession planning. See how you can use the nine-box to rate talent
performance and potential. Find out how to set up the nine-box according to
your succession management plans. Get insight into the importance of talent
calibration in your talent review meetings. Walk though the talent calibration
process, including, comparing talents, identifying key positions, creating talent
profiles, and viewing talent assessments. See how the talent calibration process
is utilized to identify and assign the most qualified talent to key positions.
Case study: Lessons from Chemtura Corporations successful
HR offshoring model
Paula Ruble and Randy Daniel, Chemtura Corporation
Wednesday, 10:15 am 11:30 am Premier 307
H1 H6 H10
Learn how Chemtura Corporation has successfully made offshoring work for
its organization, significantly reducing costs and increasing efficiency. Hear
how Chemtura learned how to overcome cultural differences, manage multiple
time zones, and ensure accuracy of work delivered. Take a look at the five areas
Chemtura identified to ensure an efficient offshore resourcing model,
including communication and the reporting structure. Get insight into best
practices the company developed for team building over long distances. Learn
why its important to clearly define business requirements in detail and in
writing when working with offshore resources. Take home a sample functional
specification document used by Chemtura to accurately convey work that
needed to be done and to help avoid one of the main pitfalls of offshoring
miscommunication.
Creating a cutting edge e-recruiting career site using dynamic
content and social networking
Mark Ingram, Ingram Talent
Wednesday, 10:15 am 11:30 am Premier 311
H2
A career site is often the first impression that a prospective employee has of
your organization. It should be the best impression possible. This session
focuses on best practices and strategies that drive successful career sites, and
explains how to connect the recruiting data you have in SAP E-Recruiting to
the front-end career site and mobile browser to create a dynamic and seamless
experience for the candidate or recruiter. Identify critical factors that must be
considered when creating a career site, including dynamically generated career
content, alternative search paradigms such as maps, and determine what is
technically possible using SAP. Learn how to combine the transaction, search,
and application submission capabilities of SAP with Web 2.0-enabled
navigation and content capabilities. Take home code samples of both e-
recruiting and Web 2.0 technology.
Expert lessons to customize payroll using schemas, rules,
functions, and operations
Mike Timm, Integrated Consulting Group
Wednesday, 10:15 am 11:30 am Premier 310
(session repeated on Friday at 10:00 am)
H4
This session steps through actual payroll processes to see real-life examples of
how schemas, rules, functions, and operations are used and how each impacts
the final payroll output and results. Learn how to create and modify schemas
and rules to meet your own needs. Leave with advice to avoid potentially costly
mistakes when making changes to existing objects. Get tips to modify schemas
and rules to generate different premium wage types and amounts based on the
type of hours worked from a single premium code. Explore the details of
functions and operations and learn why it may be more efficient to develop
custom functions and operations to address functionality gaps than to create
configuration workarounds.
Putting SAP BusinessObjects applications to work in an HR
environment for greater workforce insights
Judith Rss, SAP AG
Wednesday, 10:15 am 11:30 am Grand 122
H5 H7
This session goes beyond the basics of SAP BusinessObjects technology and
illustrates specific HR scenarios such as pay for performance, utilization of
talent, and analyzing strengths and risks in your organization, that could
directly benefit from deeper analytics and insights. Step through examples of
how visual analytical tools, such as SAP BusinessObjects Dashboard Design
(formerly Xcelsius), and SAP Crystal Reports can be applied in an HR
environment. Find out how you can format HR reports to make them more
intuitive and visually appealing. Learn how to provide managers and decision
makers with easy-to-process information via a dashboard. Identify prepackaged
HCM dashboards available that you can start using right away. Understand
how to properly integrate SAP BusinessObjects with SAP ERP HCM. Step
through a demo that illustrates how you can put your newfound HR insights
into action that can immediately benefit your business through better
workforce utilization.
34
Session Descriptions
Streamlining document creation and management within SAP
ERP HCM
Michael Atlas, Accenture
Wednesday, 10:15 am 11:30 am Grand 107
S H8
Learn how to utilize Accentures quick document builder for document
management to reduce TCO and realize a quick ROI. Examine how this
solution, which has SAP-certified integration, works with your SAP ERP
HCM infrastructure to create legally secured documents such as letters,
references, or certificates, automatically with little effort from HR or managers.
Identify how you can utilize this solution to create documents from existing
and future workflows within your SAP system. Learn how global organizations
and shared services centers can utilize this technology to maintain efficient and
accurate document creation and management processes.
An up-to-date and comprehensive guide to SAP Enterprise
Learning upgrades: What you need to know to succeed
Sharon Wolf Newton, hyperCision
Wednesday, 11:00 am 11:45 am Premier 302
H2 H9
This session provides you with tools, tips, proven advice, and best practices for
successfully executing an SAP Enterprise Learning upgrade. Become familiar
with the requirements for upgrades from earlier releases to SAP ERP 6.04.
Understand the functional enhancements that are available with the most
recent releases of SAP Enterprise Learning and use this knowledge to plan
your upgrade. Learn about the different steps you will need to execute for an
upgrade from each release and identify which components of SAP Enterprise
Learning must be activated to support your functional requirements. Take a
look at the design changes in the data model and examine the conversion tools
SAP delivers to support these changes. Discuss the impact the changes in the
data model have on data management and reporting. Learn about content
integration enhancements with the most recent releases and understand what
you must do to support the content standards SCORM 2004 and AICC in
your SAP Enterprise Learning tables. Examine the Web Dynpro for ABAP
portal views for instructors and administrators that were delivered in
enhancement packages 2 and 4 and learn how other customers have effectively
integrated this functionality into their processes. Understand how SAP talent
management features and SAP Enterprise Learning integration have been
enhanced from release SAP ERP 6.0 to SAP ERP 6.04.
A guide to SAPs newly enhanced ASAP methodology and how
it can boost your next HR initiative or project
Jens Ejsing, SAP Denmark
Wednesday, 1:00 pm 2:15 pm Grand 121
H9
Learn through proven examples how you can use the ASAP methodology to
deliver bottom-line financial value to your next HR project. See how the
ASAP methodology enables you to align your HR function and HR processes
with your companys ever-changing business strategy. Walk through a
template that will enable you to perform this alignment in three to five days
time. Learn how the ASAP methodology is being improved with the new
SAP common process layer which enables you to visually redesign all your HR
processes. Learn how these changes automatically update the technical
configuration in the background. Examine how the ASAP methodology is
built around SAPs new pre-configured SAP ERP HCM add-on which
continuously ensures that your HR processes are always the most cost-
effective. See how you can compare your current processes with the new
improved best-practice processes to determine if you want to activate all or just
part of them.
A guide to the business considerations and system
implications when integrating travel management and payroll
Vicky Boshoff, EPI-USE America
Wednesday, 1:00 pm 2:15 pm Premier 309
H4
This session outlines best practices and key motivators for reimbursing travel
expenses via payroll. Examine the benefits of reimbursing travel expenses via
payroll, including easier tax reporting and advance recovery. Understand when
to reimburse travel expenses via your financial system, based on your business
criteria. Identify key system considerations for implementing travel expenses
and integrating it with payroll, including wage type maintenance,
remuneration statements, and option of customized calculations in the schema.
See examples of payroll schema configuration and reimbursement statements,
and review master data prerequisites, such as the need to maintain Infotype 17.
Walk through the process flow that is unique to reimbursement via payroll,
including how travel requests and reimbursements are submitted and approved.
Examine the integration points between SAP Travel Management and SAP
modules, including PA, OM, payroll, FI, and CO. Take home sample payroll
schema rules, and reimbursement statement examples.
A how-to guide for putting your self-service functionality on
the Web
Jacob Crane, EPI-USE America
Wednesday, 1:00 pm 2:15 pm Premier 319
H3
Identify the reasons for exposing content to the Internet and the business
results that can be achieved by allowing greater interaction between users and
SAP systems in and out of the workplace. Learn about the risks that must be
mitigated in order to successfully deploy an Internet-facing solution, including
increased security risks and the legal implications of providing information
over the Internet. This session evaluates the types of functionality that can be
utilized over the Internet, including employee and manager self-service and
SAP E-Recruiting, when and why it makes sense to do so, and reasons to
beware of pursuing an Internet facing solution. Learn what you can achieve by
exposing self-service functionality on the Web, such as eliminating paper pay
statements and allowing activities like open enrollment to be performed from
home. See how SAP E-Recruiting can be used to allow applicants to browse
job postings and apply online. Learn how the decision to expose recruiting
affects your system design. Identify the technical challenges of exposing your
portal to the internet and the things you can do to design and secure your
internet solution. Take home copies of typical architecture diagrams for
external-facing solutions and learn how components like proxies, dispatchers,
and firewalls can help to secure your system. Understand the implications of
supporting home users accessing the portal and organizational changes that
can result from exposing your portal.
35
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
An up-to-date guide to succession management functionality
from SAP
Susan Isabelle Simons, SAP AG
Wednesday, 1:00 pm 2:15 pm Premier 311
H2
This session examines SAPs solutions for succession management, including
succession planning and talent review meetings. Learn how to utilize the
succession management functionality in SAP to avoid several key business
risks, including a lack of detailed information on employee qualifications and
competencies. Learn how to make a description of key positions and their
competencies available to the organization. Get insight into the ways you can
leverage succession management functionality to identify your organizations
best talent using talent review meetings in SAP. Find out how to match the
qualification and competency requirements of key positions with the
qualifications and competencies of the talent in your company. Get a thorough
understanding of the system landscape and technical requirements youll
encounter when deploying talent visualization functionality. Leave this session
with an understanding of how to utilize succession management functionality
to ensure you have a sound talent succession plan for your organizations key
positions and successor pools.
Case study: How Mannington Mills reduces errors and
inconsistencies to achieve accurate time keeping
David C. Wisor, Jr., Mannington Mills
Wednesday, 1:00 pm 2:15 pm Premier 318
H4 H6
Learn how Mannington Mills configured time management in SAP to
accurately manage employee time by identifying errors and inconsistencies
caused by manual entries and missed punches. Discover how the company
configured the cross-application time sheet (CATS) and the time schema to
process some of its more challenging time rules, such as system generated
adjustments, to add additional minutes to be paid and adjusting the number of
hours of absence that are paid to employees working differing shifts, without
adjusting the amount of quota used. Find out about the two different ways
that Mannington Mills applies rounding rules to its time punches, and learn
how the company handles unmatched time pairs. Hear how the company
processes holiday time by using timekeeper overrides, applying different
overtime calculations for hours worked on holidays, and even different
calculations for hours worked toward the 40-hour weekly overtime limit. Learn
how Mannington Mills determines the appropriate shift premium for each
employee. See the actual personnel calculation rules and schemas that support
each of these time rules. Hear how Mannington Mills uses standard SAP
reports and queries to ensure that errors and inconsistencies are identified and
corrected before payroll processing. Take home examples of some of
Manningtons personal calculation rules.
Executive session: Strategies for finding the right talent in an
expanded job market
Wim De Smet, Exaserv and Delaware Exaserv
Wednesday, 1:00 pm 2:15 pm Grand 122
EX H2
One may think that it has become much easier to recruit new talent in a
recovering economy, given the unemployment rate and the number of
potential candidates in the market. However, many companies are having the
opposite experience. More is not always better, and a higher quantity of
candidates does not translate into equally high-quality candidates. This session
offers insight for dealing with the challenge of choosing the right hires out of a
large pool. Youll learn how to distinguish between a strong candidate versus
someone who is simply desperate for a job. Consider available tools and
detailed processes you might put in place to better manage the hiring process
and ensure you choose the right person. Attend this session and have all of
your most pressing questions answered. Leave with best practices and
actionable advice you can take home and apply to your organizations hiring
process.
SAP Enterprise Learning configuration made easy
Robert Kelly, hyperCision
Wednesday, 1:00 pm 2:15 pm Premier 310
H2 H9
This session explores an approach to jump-start your SAP Enterprise Learning
project or implementation using proven planning tools and approaches to
accelerate and simplify configuration. Get an overview of several challenging
configuration scenarios that are common requirements of SAP Enterprise
Learning projects, including, business function activation, adjustment of course
data screens, follow-up processing configuration, implementation of level 1
evaluations, workflow processes, and request-based correspondence. Take
home a process flow diagram that summarizes the approval workflow process
and makes design discussion with the business more productive; a spreadsheet
for tracking and monitoring the configuration process; and a tool to record the
design of request based correspondence and to coordinate the configuration for
request based correspondence.
HR Expert LIVE: SAP ERP HCM performance management:
New features enhance employee development
Venki Krishnamoorthy, SAP America
Wednesday, 2:30 pm 3:15 pm Grand 109
H2
Dont miss this opportunity to personally meet Venki Krishnamoorthy, SAP
ERP HCM Consultant, SAP America, and engage in an in-depth discussion
about one of his most widely read articles from HR Expert the leading
publication and knowledgebase for organizations that leverage SAP solutions
that support HR. Learn how to use the latest performance management
functionality delivered with SAP enhancement package 4 to provide 360-
degree feedback to employees, conduct calibrations, set team goals, identify
development needs, and integrate the training needs with SAP Enterprise
Learning solution. View examples of the two user interface options to perform
the appraisal process. Understand the uses of and differences between the
predefined performance management process and the flexible performance
management process. Learn how to leverage performance management
functionality to build and motivate teams to achieve greater success by aligning
team and corporate goals to specific, measurable individual goals. Youll receive
a copy of the article free of charge and engage with peers who have the same
interests and priorities.
36
Session Descriptions
A guide to using SAP ERP HCM technology to comply with data
privacy and data protection regulations
Dr. Michael Wulf, SAP AG
Wednesday, 2:45 pm 4:00 pm Premier 309
H8
Companies are more aware than ever of their legal duty to safeguard employee
data and ensure employee privacy. Learn news ways to use structural
authorizations, change logging, encryption, as well as other technology, to
fulfill this obligation. Step through examples that illustrate just some of the
mistakes companies unknowingly make that can put their data at risk.
Examine the existing functionality for change logging and learn how to utilize
these tools to comply with audit requirements and data privacy laws. Find out
how your SAP system provides encryption and masking technology to protect
employee credit card information. Get insight into where SAP plans to
enhance the many data privacy, authorization, and data protection tools.
Case study: How Clark County streamlines HR processes and
reduces costs using self-services
Maurice Scott and Erin DeFrates, Clark County Nevada
Wednesday, 2:45 pm 4:00 pm Grand 122
H1 H3 H6
Examine the successes and challenges Clark County experienced when rolling
out SAP functionality for employee self-service. Hear what was included in
phase one of the companys rollout, including pay statements and address
change capabilities. See how Clark County will realize substantial cost savings
by eliminating paper pay statements. Hear how new technology was leveraged
to allow access to the portal over the internet while maintaining strict security
requirements. Take a look at the proactive measures that were taken to secure
the portal, including URL filtering. Learn how Clark County dealt with
change management by providing regular communication and training
materials via the portal. Hear how Clark prepared its staff to assist remote
users outside of the normal scope of control. See how changes to the system,
including password reset functionality through the portal, were made to
mitigate the issues associated with supporting remote users and reduce the
burden on the support desks.
Join Maurice Scott, Erin DeFrates, and fellow attendees for an extended
discussion and Q&A after the session. See page 37 for session information.
Case study: What every HR team should know about
implementing SAP enhancement package 4 based on lessons
from Chemtura Corporation
Paula Ruble and Randy Daniel, Chemtura Corporation
Wednesday, 2:45 pm 4:00 pm Grand 121
H9
Find out how Chemtura Corporation quickly implemented SAP enhancement
package 4 in just six short weeks. Understand driving factors behind the
companys implementation, including SAP ERP HCM processes and forms
and the new appraisal functionality. Examine how Chemtura Corporation is
utilizing these enhanced features. Get insight into how the HR systems team
proved the value of the upgrade to the project sponsors. Learn how Chemtura
overcame challenges using the old and new iViews, before getting processes
and forms and appraisals to work correctly. Get tips and best practices for
using third party tools for testing and understand how Chemtura utilized these
tools to shorten its implementation time. Explore Chemturas lessons learned
regarding single sign-on, portal functionality, and appraisal rollouts post
upgrade. Take home a copy of Chemturas upgrade timeline as well as
solutions for overcoming significant obstacles, such as how the company
allowed employees to see the old and new appraisal views.
Everything you need to know about regulatory compliance
reporting in SAP ERP HCM
Cathryn Westgarth, Symphony Management Consulting
Wednesday, 2:45 pm 4:00 pm Premier 307
H5
Explore the most important HR reports needed for US regulatory compliance
and gain an understanding of whats required to run them. Learn how to avoid
the most common pitfalls related to system configuration and data entry and
maintenance that can cause incorrect results in your reports. Review how and
when to use and where to find the standard reports available to support
Equal Employment Opportunity (EEO), Health Insurance Portability and
Accountability ACT (HIPAA), Occupational Safety and Health
Administration (OSHA) and Affirmative Action Plan (AAP) compliance.
Get best practices to maximize regulatory compliance report performance and
accuracy, including step-by-step guidelines to best maintain and select data to
produce the results you want. Know your options for non-standard reporting,
including valuable tips to use SAP query to run reports to support regulatory
reports.
Join Cathryn Westgarth and fellow attendees for an extended discussion and
Q&A after the session. See page 37 for session information.
Executive session: Options and strategies for managing the
processes, resources, and costs of supporting your HR system
Werner Joubert, EPI-USE
Wednesday, 2:45 pm 4:00 pm Premier 311
EX H6
System support is a critical component of any companys HR strategy, yet
given the increasing emphasis on reducing costs and overhead, it is often one
of the first areas to suffer in a soft economy. Find out why HR support cannot
function in a vacuum it must be aligned with your overall IT support
strategy and philosophy. Explore the advantages and disadvantages of various
alternative support approaches such as in-house support, outsourcing, offshore,
onshore and near shore support solutions. Understand how to establish key
performance indicators (KPIs) by which you will measure effectiveness, and
learn how to properly structure service level agreements (SLAs) to measure and
enforce those KPIs. Learn how to reduce costs and improve quality while
simultaneously investing in your teams development.
Lessons to design HR business processes for better
integration of people, processes, and systems
Maureen Haggarty, EPI-USE America
Wednesday, 2:45 pm 4:00 pm Premier 310
H1
This session examines the value of formal business process design to both IT
and end-users and provides you with tips, best practices, and a methodology
for making the design process easier. Learn how to identify who needs to be
involved in business process design, how to make sure best practices and
standardization are part of the effort, and what tools can facilitate design and
downstream requirements. See how you can take the effort global by
determining how and where country-specific variations should be identified
and captured. Understand how business process design aligns HR goals and
objectives to system capabilities and functionality. Learn how the design
process clearly provides you with an end-to-end view of your processes
bottlenecks and how inefficiencies can be identified and addressed. See how to
compare your existing processes with best practices and document these
processes in one place. Take home templates, process maps and standard
operating procedures for building five typical HR processes (new hires, leave of
absence, voluntary separations, in-country transfers, and pay changes).
37
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Live Q&A forum with Cathryn Westgarth
Cathryn Westgarth, Symphony Management Consulting
Wednesday, 4:15 pm 4:45 pm Premier 307
H5
Attend this live Q&A session with Cathryn Westgarth after she presents her
session Everything you need to know about regulatory compliance reporting
in SAP ERP HCM. Get the questions answered that you didnt have time to
ask during the session and listen in as she answers questions from your peers.
Live Q&A forum with Maurice Scott and Erin DeFrates
Maurice Scott and Erin DeFrates, Clark County Nevada
Wednesday, 4:15 pm 4:45 pm Grand 122
H1 H2 H6
Attend this live Q&A session with Maurice and Erin after they present their
session Case study: How Clark County streamlines HR processes and reduces
costs using self-services. Get the questions answered that you didnt have time
to ask during the session and listen in as they answer questions from your
peers.
A comprehensive guide for configuring and administering
payroll claims
Kathy Morris, Symphony Management Consulting
Wednesday, 4:15 pm 5:30 pm Premier 309
H4
What do you do when an employees net pay is calculated as being less than
zero once your payroll is processed? This session teaches you to properly
configure and process payroll claims to respond to this problem. Examine what
causes payroll claims, learn they are created in SAP, and evaluate the best ways
to clear them. Learn how to configure wage types to support claims
forgiveness, repayment, and deduction recovery. Understand how to configure
payroll processing classes in order to properly clear claims for employees with
garnishments. Gain an understanding of when and how to use the payroll
reconciliation report to read current results and the claims report to gather
information about the claim. Get tips to solve the complexities caused when
claims continue from one year to another. Explore the full impact of IRS
regulations related to claim-of-right processing and the different taxing rules
that apply.
Executive session: Managing, motivating, and leading a multi-
generational workforce
Doug Whittle, Whittle Consulting Group
Wednesday, 4:15 pm 5:30 pm Premier 304
EX H1
Todays workforce is a unique, diverse and often-times confusing blend of
individuals who represent an equally diverse range of talents, needs, and
expectations. Organizations are facing an ever-growing challenge of
misunderstanding and even resentment between older, not so old, and younger
employees in the workplace. This session will provide you with a high-level
overview of the four generations currently represented in the typical workplace
today. Identify key attributes that distinguish each of these generations, which,
in turn, must be addressed in order to maintain a work environment that not
only accomplishes organizational goals, but also meets the unique needs of its
employees. After reviewing the data describing Veterans, Boomers, Xers, and
Nexters, participants can gain a better understanding of themselves and their
co-workers and begin to examine how to manage themselves and others more
effectively in todays age-diverse workplace. Use this information to gain an
understanding of how generational attributes impact leadership, team-work,
work habits, internal relationships, conflict, and employee motivation.
How to design or upgrade your global HR systems to
proactively facilitate the international growth and profitability
of your company
Jens Ejsing, SAP Denmark
Wednesday, 4:15 pm 5:30 pm Grand 109
H1 H6 H9 H10
Learn how to design or update the existing configuration of your SAP ERP
HCM system so that it proactively facilitates the international growth and
continued profitability of your company. See how different HR designs
directly influence the ability of HR to answer the CEOs questions and
thereby affect their ability to make strategic, financial, and operational
decisions. Delve into the advantages and disadvantages of the different design
options as well as critical factors such as support strategy, organization,
service-delivery model, localization vs. globalization, and change-process
you must consider when making any system design decisions. Learn how you
can use SAP Solution Manager to enable the devel-opment, redesign, and
maintenance of your global and local SAP ERP HCM templates. Get a
glimpse into new add-on functionality from SAP, and see how you can use it
to tap into leading HR best practices other companies use to bolster efficiency
and profitability. Leave this session with a clear understanding of how your
HR architecture, processes, data, and technology should be, and can be,
designed to provide instant, high-quality answers to your CEO.
How to give your recruiters the information they need with
custom e-recruiting dashboards
Mark Ingram, Ingram Talent
Wednesday, 4:15 pm 5:30 pm Grand 108
H2 H5
This session outlines how to deliver timely, relevant, and actionable
information to the recruiting team through dashboards. Get best practices for
gathering requirements for dashboards and learn how to identify and ask the
right questions. Take a look at the e-recruiting dashboards included in SAP
enhancement package 4 and see how to personalize, configure, and extend
them using the personal object work List (POWL) framework. Take a look at
the architecture of the POWL framework, and how roles, tables, transactions,
and custom ABAP classes all fit together. Learn how to build custom
dashboards from user input and how to consolidate them into POWL query
objects through to actual coding and configuration. Examine the
personalization options of the recruiter workcenter, and learn when to use
mockup user interfaces so that users can sign off on usability before you invest
too much effort in writing custom programs. Take home sample ABAP code
for customizing dashboards, as well as reusable mockup templates.
Lessons for enhancing employee and manager self-service
delivery by customizing the homepage framework
Michael White, Exaserv
Wednesday, 4:15 pm 5:30 pm Premier 311
H3
Obtain best practices to enhance the layout, function, and design of portal-
based employee self-service (ESS) and manager self-service (MSS) applications
in your SAP system using the homepage framework. Review the features and
technical prerequisites of this functionality, and get step-by-step instructions
on the best ways to set it up. Learn how to add content and customize the
look and feel of the homepage framework to include any combination of
standard and custom iViews (portlets) along with delivered ESS and MSS
services. See examples of real-life portals that successfully combine ESS and
MSS in a single framework. Gather ideas to increase the effectiveness of self-
services. Take home a tutorial with detailed steps you can follow to add
previously developed or new custom iViews to the framework.
38
Session Descriptions
Overcome the most frustrating HR and payroll reporting
challenges using SAP query
Danielle Larocca, SpinifexIT
Wednesday, 4:15 pm 5:30 pm Premier 310
H5
This informative session provides the detailed knowledge every HR and
payroll user needs to create detailed reports using the SAP query tool without
any programming required! Deployed in a train-the-trainer style that will
allow attendees to use the presentation back at their organizations to deploy
and teach the most popular end-user reporting tool for SAP ERP HCM
modules available within SAP ERP. This session also includes tips for
overcoming the top HR and payroll reporting challenges including eliminating
duplicate line reporting, reporting on payroll results and how to schedule
reports to run automatically and have them sent to email in a PDF format.
This session will teach you everything you need to know in order to use the
standard SAP query tools for basic reporting and advanced usage. Get
comprehensive guidelines for how SAP query can be used in real-time to
create detailed HR and payroll reports in a manner superior to the ad hoc
query tool. Come away ready to reduce end-user reliance on custom ABAP
reports.
Streamline workforce management and improve operational
efficiency with enterprise solutions from TimeLink
Bruce Brooks, TimeLink
Wednesday, 4:15 pm 5:30 pm Grand 107
S H7
This session examines how to maximize workforce potential and streamline
existing business processes with solutions from TimeLink. See how these
solutions integrate with SAP applications so that data transfer occurs
seamlessly. Walk through the various capabilities of this solution including
time and attendance, workforce scheduling, employee self-service, and
analytics. Take a look at TimeLink Direct Edition for SAP systems to learn
how this platform integrates workforce time and labor data with CATS. Find
out how this solution automates the manual collection of time, attendance,
labor activity, workforce productivity, and access control information.
Insider discussion forum: A real-world guide to HR
functionality delivered with SAP enhancement packages
Dr. Michael Wulf, SAP AG
Wednesday, 5:00 pm 5:45 pm Premier 307
H9
This exchange of ideas with experts and peers demystifies SAP enhancement
packages. Find out which enhancement packages others are running and what
their installation and maintenance challenges and successes have been.
Examine the technical and functional prerequisites to help avoid costly
installation problems and reduce ongoing maintenance fees. Network with
your colleagues to determine what your options are for addressing untamed
HR business processes, integrate existing processes, and satisfying functionality
gaps. Take part in the discussion and come away with a strategy for leveraging
the new functionality in enhancement packages.
Insider discussion forum: Real-world lessons to deploy and
optimize employee and manager self-service applications
Jeremy Masters, Worklogix
Wednesday, 5:00 pm 5:45 pm Grand 122
H3
Are you evaluating your options for employee self-service (ESS) and manager
self-service (MSS) functionality, about to begin utilizing ESS and MSS, or
looking for ways to derive greater value from your existing ESS and MSS
applications? Join your peers to discuss the opportunities and unique challenges
of a self-service project to determine whether its the right choice for your
organization. Assess your options for expanding your existing self-services
footprint. Explore the critical decisions, project steps, and resource
requirements of other self-service projects they have tackled. Gain insight into
how your counterparts are using self-services to make business improvements.
Hear how they have improved usability and navigation within self-service
portals. Learn how your peers are leveraging SAP Interactive Forms by Adobe
to enhance usability and increase adoption of employee and manager self-
service applications.
39
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Thursday, March 10
Insider discussion forum: Talent management processes:
Lessons from the trenches
Keith Jones, MillerCoors
Thursday, 8:30 am 9:15 am Premier 302
H2
This informal discussion forum offers you the opportunity to hear your peers
best practices, lessons learned, and critical success factors for leveraging SAP
functionality for talent management. Hear how other customers standardize
HR processes and transform talent, manage performance and compensation,
optimize recruiting activities, and derive value from their enterprise learning
strategies. Learn how your peers are rolling out their talent management
applications to a broader user base. Explore unique ways others are leveraging
SAP Talent Visualization by Nakisa functionality to ensure sustainable
availability of top talent to meet ever-changing demands and circumstances.
Take part in the discussion and get real-world examples that are sure to help
you improve your own talent management processes.
Best practices for designing and delivering effective SAP ERP
HCM training to end users
Steve Horn, AspireHR
Thursday, 8:30 am 9:45 am Premier 309
H1
Learn how to get your SAP ERP HCM users educated and excited about their
set of SAP tools. Get best practices for designing, developing, and delivering
effective end-user training to HR teams. Explore the unique training needs and
requirements of HR users including a discussion of data sensitivity and
scheduling challenges. Walk through a three-phased roadmap for developing
end-user training, including conducting a training assessment, scoping training
content, and testing training materials. Understand the data and security
requirements that must be factored into setting up a training system or portal.
Identify the key factors for delivering effective end-user training including ideal
timeframe, training medium, and delivery method. Find out how you can
incorporate feedback from HR customers, students, and your help desk to
continuously improve and evolve your HR training materials. Learn how an
effective end-user training program can lead to an improved return on
investment for your SAP project.
Case study: How Arca implemented and utilizes SAP Talent
Visualization by Nakisa to streamline talent management
processes
Toribio Luna, Embotelladoras ARCA
Thursday, 8:30 am 9:45 am Premier 311
H2
Learn how Arca, one of the largest bottlers of Coca-Cola products in Mexico and
Latin America, employing 20,000 people, was able to ensure sustainable business
performance and to mitigate operation risk by implementing the SAP Talent
Visualization application by Nakisa. Identify how safeguarding key roles against
vacancy, retirement, and sudden departures drove this implementation. Learn how
the company approached the challenge of developing a complete succession
planning strategy from the ground up. Find out how Arca established best practice
processes by implementing SAP Talent Visualization by Nakisa, and leveraging
newly populated SAP ERP HCM data as the core foundation and single source of
truth for talent management. Discover how the company systematically defined
competency requirements for positions across the organization, enabling it to align
its succession and leadership development process with business objectives.
Case study: How Tesoro successfully implemented unique
absence quota requirements
Manuel Gallardo, Tesoro Companies
Thursday, 8:30 am 9:45 am Grand 122
H4 H7
This session provides advice to help you navigate and understand the
functionality of more than two dozen enhancements (user-exits and BAdIs)
available to support the implementation of absence quota policies. Draw from
Tesoros experience working with these enhancements to learn how you can
use them to implement complex leave policies. Find out how Tesoro
implemented user-exits to improve the efficiency of absence quota
administration. Step through a side-by-side comparison of user-exits and
BAdIs that will enable you to select the best fit for your requirements. Get
step-by-step instructions on how to assess, locate and implement the
enhancements you need. Hear Tesoro describe how it is now able to perform
activities such as determining quota eligibility, calculating leave entitlement
amounts, or calculating hire/termination dates according to its corporate
policies.
Executive session: A guide to world-class HR metrics
Harry Osle, The Hackett Group
Thursday, 8:30 am 9:45 am Grand 121
EX
The right metrics can be used effectively to measure HR performance and drive
significant process improvement and cost reduction. The wrong metrics, however,
can lead companies on a wild goose chase in pursuit of objectives that detract
from a businesss most important goals. In this engaging session, Harry Osle, HR
Practice Leader for The Hackett Group, shares key organizational metrics design
and service delivery success factors for 5 critical HR areas: Performance
management, organizational design and governance, process excellence, sourcing,
and talent management and skill set needs. He also reveals emerging human
resource trends that every HR manager and executive must prepare for now to
continue to drive world-class HR performance. Dont miss this opportunity to
hear an industry leader share insights into how to benchmark HR performance
using an empirically-based approach to world-class metrics design.
Panel discussion: HR executives from leading companies
share their strategies for proving the value of HR in tough
economic times
Moderator: Kellie Fitzpatrick, Symphony Management Consulting; Panelists:
Dave Daines, Nu Skin Enterprises; Rachel Weaver, RTI Corporation; and Jean
Talaga, Steelcase
Thursday, 8:30 am 9:45 am Premier 304
EX H1 H6
Typically, over half of every organizations operating budget is made up of
personnel costs. With the current state of the economy and the rate of
unemployment hovering around 10%, organizations are forced to reevaluate
the status quo and make significant cutbacks. In these tough times, HR
departments are forced to do more with less and continue to prove they are a
valid, worthwhile corporate partner instead of just a necessary evil. Join a panel
of experienced HR professionals and identify what best practices they have
developed to face todays challenges. Answer questions like: How can I
proactively measure the value of HR? What is the best way to communicate to
my organization to keep morale up? How can I leverage my investment in
SAP to identify poor performers quickly and retain top performing talent?
What creative solutions have other companies devised to deal with
companywide layoffs or downsizing? Walk away with practical, original, and
easy-to-implement ideas to prove the value of HR in your organization.
40
Session Descriptions
Preparing your HR environment for the next generation of
personnel administration
Brandon Toombs, Toombs Consulting
Thursday, 8:30 am 9:45 am Premier 310
H3
This session provides an overview of the decoupled infotype framework, the
successor to dynamic actions and user exits. Recognize that the legacy
technologies, dynamic actions and user exits are not accessible in employee
self-service, manager self-service, or SAP ERP HCM processes and forms.
Explore the key advantage to the new framework, including, the ability to
store business logic in a central location that can be accessed regardless of the
user interface (employee self-service, manager self-service, or processes and
forms). Learn how to determine if and when you should make the transition
to the new tools. Walk through a sample migration plan to aid in the
transition. See an in-depth example of the steps required to convert a
frequently required dynamic action to the decoupled infotype method.
A how-to guide for globalizing self-services in SAP
Jason Busiek, Accenture
Thursday, 10:15 am 11:30 am Grand 121
H3 H10
Attend this session to learn how to extend self-service functionality globally.
Determine whether using self-service functionality out of the box is the right
choice for your organization or whether you will need to customize some
functionality for global use. Get a realistic view of the challenges and of the
amount of work that is involved in globalizing self-services. Take a look at the
new SAP enhancement package functionality available for expatriates and for
concurrent employment. Review the system requirements for activating and
utilizing concurrent employment. Identify design considerations for global self-
services, including flexibility in assigning different applications per country,
giving the users the ability to select their native language, and providing
country-specific content. Learn how to design content for cultural usability,
including setting up a consistent template with multi-country, multi-language
capabilities in mind. Get an introduction to country specific applications,
including employee self-service applications for address, bank Information, and
personal data. Take a look at best practices for building a business case and
project planning for globalizing self-services.
An up-to-date guide to new talent management enhancements
from SAP
Michael Schaper, SAP AG
Thursday, 10:15 am 11:30 am Premier 311 (repeat session)
H2
This session examines how talent management processes, when designed,
integrated, and executed properly, support organizations in overcoming
challenges of workforce performance and productivity, as well as employee
motivation and professional growth. Take an in-depth look at how to support
your processes with the latest talent management enhancements from SAP.
Find out how to ensure you hire the right people, align individual and team
goals with corporate strategy, and institute competitive, yet cost-effective
remuneration policies. Learn how to improve employee performance and
nurture rising stars with the right assessment, review, training, and succession
planning strategy. Understand how managers can use workforce and talent
analytics to make fact-based decisions. Get a sneak peek into SAPs planned
enhancements and future roadmap for talent management.
Best practices for planning, sourcing, and managing SAP
consulting partners
Danielle Larocca, SpinifexIT
Thursday, 10:15 am 11:30 am Premier 309
H1 H6 H9
This fast-paced session offers expert recommendations for leveraging a
consulting service during an SAP project, upgrade, or support engagement.
Learn how to get more out of your consultant investment by adding specific
language to your contracts that provides for knowledge transfer and
documentation. Understand how to properly create and utilize formal request
for proposal (RFP) and statement of work (SOW) templates to set and deliver
on the expectations of all project stakeholders. Examine elements of a
successful RFP to see how it can be used to guide you through the decision-
making and provider selection process. Get tips on how to prepare your SOW
to meet your objectives and get the most for your consulting dollars. Take
home sample RFP and SOW templates, as well as guidelines for onboarding
and offboarding consultants.
Case study: An inside look at how Steelcase handles constant
changes in its benefits environment to comply with legislation
and regulations
Beth Paver, Steelcase
Thursday, 10:15 am 11:30 am Premier 307
H1
Benefit from Steelcases 10 years of experience administering benefits in an
environment that constantly changes due to regulations. Examine how
Steelcase implemented an incentive into its benefits program that provided
employees with a reduced health care coverage premium. Get insight into the
personnel calculation rules and configuration Steelcase uses that allow the
company to calculate employer matches for both 401(k) pretax and ROTH
post-tax contributions. Identify the impact that The Affordable Health Care
Act is having on benefits at Steelcase and see how the company is working
though the healthcare benefits changes. Collect best practices for changing
insurance carriers within your benefits system. Go behind the scenes and see
how Steelcase created first and second program groupings to make future
changes to benefits easier to implement.
Case study: How Steel Technologies cost-effectively creates
user-ready e-courses and custom online help
Susan Lyttle, Steel Technologies
Thursday, 10:15 am 11:30 am Premier 302
H2
Hear how Steel Technologies is using SAP Productivity Pak, an add-on to
SAP ERP, to create e-course content and custom online SAP help to
complement the companys implementation of SAP Enterprise Learning.
Examine the features of this tool, including its user friendliness, and its
capacity to create process documentation. See first hand how Steel
Technologies is able to rapidly build and publish Sharable Content Object
Reference Model (SCORM) compliant e-courses based upon a simple
Microsoft PowerPoint template, ready to publish to the SAP learning portal.
Understand how Steel Technologies uses SAP Productivity Pak to document
and share SAP business processes with employees via its context-sensitive
online help tool. Get valuable advice for getting the most out of SAP
Productivity Pak, a tool you may already have, based on Steel Technologies
experience developing e-courses and custom online help. See demos that
illustrate how to record business processes for online help and how an end-user
accesses custom online help.
41
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Proven techniques to properly configure or update the design
of personnel administration (PA) to optimize HR operations
Cathryn Westgarth, Symphony Management Consulting
Thursday, 10:15 am 11:30 am Premier 310
(session repeated on Friday at 2:00 pm)
H8 H9
This session offers best practices for the proper design, configuration, and
maintenance of personnel administration (PA) functionality. Gather tips for
setting up your compensation structure to prevent keying errors. Learn how
automating PA processes using standard SAP tools, such as dynamic actions
and features, can save time and reduce manual and paper-based tasks. Drill
down into organizational structures to learn how proper PA design can drive
more efficient HR reporting. Examine the right ways to name and number
your actions. Find out how your approach affects how smoothly you are able to
merge disparate systems, split systems, and incrementally roll out new systems
in the future. Identify key fields to be aware of when modifying info groups.
Get best practices for integrating PA with organizational management (OM)
functionality. Gain insight into when it makes sense to keep employees PA
records separate from the OM structure.
Executive session: Strategies for building and implementing
a formal internal leadership development program as part of
your organizations succession plan
Doug Whittle, Whittle Consulting Group
Thursday, 10:15 am 11:30 am Grand 122
EX H2
Organizations continually struggle with how to identify qualified candidates
for formal leadership roles. Too many organizations fail to formally prepare
their new leaders, resulting in a haphazard approach to leadership preparation
that is nothing more than on-the-job learning through the school of hard
knocks. This session will provide you with specific examples of formalized
leadership development programs that visionary organizations have developed
and offer in-house. Using his experience in helping organizations build
successful leadership programs, the speaker will guide you through the process
of how to develop content specific to your organization, examples of exercises
and activities, options for identifying and selecting candidates, ways to market
the program, and the importance of executive sponsorship. Participants will
review multiple examples of how organizations are preparing their future
leaders through customized, formal programs and will hear the key dos, donts,
gotchas, and lessons learned along the way. Gain an understanding of how this
program can, and should, become part of a formal succession plan for your
organization.
Join Doug Whittle and fellow attendees for an extended discussion and
Q&A after the session.
Live Q&A forum with Doug Whittle
Doug Whittle, Whittle Consulting Group
Thursday, 11:45 am 12:15 pm Grand 122
EX H2
Attend this live Q&A session with Dough after he presents his session
Executive session: Strategies for building and implementing a formal internal
leadership development program as part of your organizations succession
plan. Get the questions answered that you didnt have time to ask during the
session and listen in as he answers questions from your peers.
A detailed how-to guide for properly integrating SAP
NetWeaver BW with SAP ERP HCM for better HR reports
Deepankar Maitra, Accenture
Thursday, 11:45 am 1:00 pm Grand 121
H5
This session guides you through the basic concepts of utilizing SAP
NetWeaver BW for HR reports and analyses and offers insight into the
relationships between SAP ERP HCM and SAP NetWeaver BW. Gain a
better understanding of the process that extracts, transforms and loads (ETL)
the HR data. Learn how HR data governance relates to your HR reporting
strategy. Get strategic insight into the types of HR master data that can be
made easily available through standard delivered tools and the effort involved
in harvesting data that is not. Assess the data ETL effort you can expect to
encounter based on how much HR master data (infotypes) can be loaded via
standard tools versus the data that must be loaded manually. Develop an
understanding of HR-specific challenges related to securing HR master and
transaction data in SAP NetWeaver BW. Walk away from this session with a
practical method for creating your own data store for operational end-user HR
reporting. Empower your workforce with the ability to produce employee lists
in near real time, without tying up your SAP ERP system. At the same time,
reassure yourself that the same stringent employee privacy guidelines that apply
to your SAP ERP HCM systems can be applied to your reporting
environment.
A guide to transforming the travel management process with
new functionality from SAP
Hendrik Vordenbumen, SAP AG
Thursday, 11:45 am 1:00 pm Premier 307
H4
Receive a comprehensive overview of the latest SAP Travel Management
features and functionality, including the new mobile, reporting, and on-
demand offerings. Step through the business scenarios supported by SAP
Travel Management, including submitting initial requests, travel planning, and
submitting and settling travel expenses. Gain an understanding of how the
new functionality can simplify integration with third-party online booking
tools and monthly expense report submissions. Understand how to leverage
the integration between SAP ERP HCM and SAP ERP Financials to
improve travel policy compliance, monitor out-of-policy bookings, and
optimize travel expense and settlement processes. Walk through the product
strategy and roadmap for SAP Travel Management to find out how new
developments could affect your company.
Case study: Cadence Design Systems improves the user self-
service experience with an SAP ERP upgrade
Cameron Lewis, Cadence
Thursday, 11:45 am 1:00 pm Premier 309
H3 H7
Find out how Cadence Design Systems was able to simplify its self-service
landscape and improve user productivity with an SAP ERP 6.0 upgrade.
Examine the companys approach to structuring the project team and timeline.
Find out how Cadence is delivering improved navigation and a more consistent,
standards-based user experience. Hear how Cadence incorporated user feedback
into its design and learn how the new portal was received by users once it was
launched. Learn how SAP NetWeaver Portal, Web page composer and
knowledge management technologies were utilized to significantly enhance the
self-service component of Cadences HR service delivery model. See how the
enhancements gave Cadence the ability to provide on-demand context sensitive
support to users. Learn what tools Cadence utilized to compress and accelerate its
portal project. Hear about the critical lessons learned from this project involving
system dependencies, usability, and scope. Take away valuable tips for designing
and implementing an HR portal that is positioned for sustainable user adoption.
42
Session Descriptions
Case study: FEI Companys best practices for conducting
performance appraisals
Vera Cuevas, FEI Company
Thursday, 11:45 am 1:00 pm Premier 311
H1 H2 H10
Learn how FEI Company successfully implemented a consistent, easy to use,
global performance appraisal process using the flexible performance
management functionality included in SAP enhancement package 4 in time
for its 2010 appraisal cycle. Identify specific challenges that the FEI Company
faced and overcame while implementing performance management with an
ambitious timeline, to employees in 22 countries using seven different
languages. Learn how the company reused elements of its existing appraisal
process to design an efficient and automated performance appraisal template
and process. Find out how FEI configured its approval process, which requires
the HR manager to sign off on performance appraisals before they are routed
to the next level manager. Hear how FEI managed performance appraisals
conducted by managers responsible for employees around the globe who dont
necessarily speak the same language. Find out how the company ensures that
translations are accurate and consistent in the portal and in the appraisal
document. Take a look at the best practice model the FEI Company
developed for globally dealing with change management to ensure
organizational readiness at the time of roll-out.
Executive session: How does your organization measure up?
Results of Towers Watsons 13th annual survey of HR service
delivery and technology
Thomas Keebler, Towers Watson and Brad Bach, ROC Group
Thursday, 11:45 am 1:00 pm Premier 304
EX H1
Examine the highlights from the 13th annual Towers Watson HR Service
Delivery Survey to see how top HR organizations are designing and managing
their HR technology and service delivery initiatives to better enable employees
and managers and to improve the HR function itself. Identify the current
trends and future directions from more than 450 organizations from around the
world. Learn about whats working (and whats not!) and get details on the
specific HR technology and functionality that respondents plan to introduce in
the coming year. Hear what steps they view as necessary to improve HRs
strategic influence and the tools that are most effective at making that happen.
Break down the components of leading HR service delivery models to examine
how companies are leveraging self-service functionality and HR shared services.
Leave with an understanding of the differentiators between organizations that
are succeeding with their self-service deployments and those that are not.
HR Expert LIVE: Best practices to increase the effectiveness
of your LSMW objects
Manuel Gallardo, Tesoro Companies
Thursday, 12:30 pm 1:15 pm Grand 122
H8
Dont miss this opportunity to personally meet Manuel Gallardo, SAP HR
Architect, Tesoro Companies, and engage in an in-depth discussion about one
of his most widely read articles from HR Expert the leading publication
and knowledgebase for organizations that leverage SAP solutions that support
HR. Hear how to develop legacy system migration workbench (LSMW)
objects that are easy to use and support. Identify the best situations for using
LSMW over other data load methods. Learn when you should use LSMW
instead of batch data communication (BDC) programs to meet your specific
data import needs. Find out how to convert your BDC programs to LSMW.
Walk through guidelines for LSMW standards and learn why enforcing
LSMW standards provides you with scripts that are easily supported and have
a consistent look and feel. Youll receive a copy of the article free of charge and
engage with peers who have the same interests and priorities.
Keep and motivate your top talent by linking performance
with succession and growth opportunities
Alice Wang, Deloitte
Thursday, 11:45 am 1:00 pm Premier 310
H2 H7
Get valuable tips on how to implement and utilize global performance
management and succession planning functionality within SAP ERP HCM.
Learn how to recognize and avoid common challenges early on including
cultural, organizational, and technology roadblocks. Uncover best practices and
efficient strategies for integrating your talent management processes including
performance management, career and succession planning, competency
management, training management and recruitment. Get expert instruction on
how to integrate all of your talent management activities into a year-round
talent management timeline, and see how moving from a seasonal performance
compliance culture to a quality-based year-round culture can help you retain
and motivate the top talent within your company. Gain insight into the
importance of a competency framework when building a robust succession
management system, and learn how to use the SAP Talent Visualization
application by Nakisa to perform succession planning. Find out which
standard reports are available for overall performance management and
succession planning activities such as reviewing overall performance
distribution, performing profile match up, identifying and displaying
successors. Take home sample worksheets you can use as templates for
designing your own competency framework and performance management
processes.
Insider discussion forum: Real-world lessons for overcoming
the most difficult payroll challenges
Mike Timm, Integrated Consulting Group
Thursday, 2:15 pm 3:00 pm Premier 302
H4
This no-holds-barred exchange of ideas with experts and peers tackles your
toughest payroll challenges. Get essential information any payroll professional
can use to improve the efficiency and accuracy of existing payroll processes and
operations. Learn how your peers are streamlining and increasing the
consistency of their regular payroll runs. Examine how others are reducing the
time spent making adjustments by properly analyzing their payroll for errors
before payments are delivered and posted to financial accounts. Find out which
proven methods others are using to ensure the accuracy of payroll results.
An up-to-date guide to new employee self-service
enhancements from SAP
Ganesh Kudva, SAP Labs India
Thursday, 2:30 pm 3:45 pm Premier 310
H3
Get an up-to-date preview of the new portal-agnostic and user-friendly version
of employee self-service based on Web Dynpro for ABAP. Find out how to
use SAP tools for easier menu management and adoption options. Learn how
the employee time management process has been improved through the
introduction of a new interface. Examine how you can utilize the new time
management process for easier and quicker leave requesting and approval and
for simplified user interfaces, and interaction patterns. Examine new personal
information management options you can deploy to provide an easier and
more user-friendly option for employees to maintain their own personal
information. Step through the technical prerequisites and configuration
options you must consider before using the latest employee self-service
functionality.
43
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Case study: BC Hydro transforms HR service delivery via a
shared services center
Rob Weagle, BC Hydro
Thursday, 2:30 pm 3:45 pm Grand 121 (session repeated on Friday at 10:00 am)
H1 H3
This session explores how BC Hydro, a 6,000-plus employee organization
located in British Columbia, is effectively combining people, processes and
SAP ERP HCM technology to drive forward a new paradigm of HR
thinking. Walk through the project preparation and design phase of this
initiative. Learn how BC Hydro is reviewing and redesigning end-to-end HR
business processes so that they are simple, consistent, and intuitive for end-
users. The specific processes being examined include the recruitment
requisition process, hiring, on boarding, personnel change requests, and
terminations. Take a look at how the company defined which HR services and
responsibilities would be delivered via its shared service center versus its
specialized HR staff. Examine how the companys employees can access HR
services directly via a self-service environment. Find out how BC Hydro has
deployed forms and workflows to increase the efficiency of HR administration.
Find out how BC Hydro is implementing SAP ERP HCM technology so
that HR services can be accessed more directly via self-service and so
administrative tasks can be performed more efficiently via forms and workflow.
Case study: How Tesoro implemented the cross-application
time sheet (CATS) with minimal resources in just three months
Manuel Gallardo, Tesoro Companies
Thursday, 2:30 pm 3:45 pm Premier 304
H4 H9
Draw from Tesoros recent experience implementing CATS and find out how
the company utilized internal resources and a process-centered configuration
approach to roll-out an effective time entry and approval solution in only three
months. Hear firsthand the keys to implementing a time recording and
approval system Tesoros users embraced, including the addition of time entry
functionality, approval enhancements and the deployment of supplementary
transactions. Learn why its important to remain focused on the process and
not on the individual CATS transactions in order to insure the delivery of an
effective time entry and approval solution. Get insight into the technical and
soft skills Tesoro needed to insure a successful implementation, including the
ability capture a process from start to finish and the ability to get end-user
buy-in the improvements. Get best practices for utilizing the object and data
provider (OADP) and user-exits. Learn how Tesoro was able to maximize its
resources and keep the project on schedule through proper planning and end-
user buy-in.
Strategies and technologies for meeting the unique
challenges of managing a global workforce
Manimala Kanagavel, Deloitte Consulting India
Thursday, 2:30 pm 3:45 pm Premier 309
H1 H7 H10
Gain insight into how to deploy management of global employees functionality
within your SAP ERP HCM solution (also referred to as global mobility) so
that you can share data and report quickly and accurately. Get step-by-step
guidance for deciding whether or not this module is the right solution for your
company. Identify typical challenges in global mobility processes. Learn how
this module can be used to tackle them. Walk through the steps required to
implement this functionality, with an emphasis on using various action types to
support your business processes and requirements; these might include
localization, repatriation, reactivation, and data sharing between employee
assignments in both home and host countries. Learn the characteristics of
compensation package items in Infotype 0706 and see how it updates Infotype
0008 basic pay during activation. Leave this session with an understanding of
tips, tricks, and lessons learned from other companies that have deployed
global mobility in an SAP environment. Take home a configuration guide for
setting up management of global employees module in SAP.
Streamline the hiring process by integrating recruiting and HR
applications
Sally Bedgood, Deloitte Consulting
Thursday, 2:30 pm 3:45 pm Premier 311
H2
One of the key benefits of implementing SAP E-Recruiting is the integration
that exists with SAP ERP during the candidate selection process. This session
explores the two types of standard connections available between SAP E-
Recruiting and SAP ERP remote function calls (RFC) and SAP
NetWeaver Process Integration (SAP NetWeaver PI), for pushing the selected
candidates information from SAP E-Recruiting into the employees record in
the SAP ERP HCM system. Examine the pros and cons of each solution,
including any additional technical requirements, such as SAP ERP HCM
processes and forms, and learn how to determine which solution best meets
your overall business needs. Explore your options for enhancing the standard
integration, including everything from adding a few additional infotypes to the
standard data push of the selected candidates data from SAP E-Recruiting to
SAP ERP, to triggering the hire process in the SAP E-Recruiting system.
This session also highlights additional customizations that may be required in
either the SAP E-Recruiting or SAP ERP system as a result of streamlining
the hiring process. Walk away with an understanding of the tools needed to
properly assess which type of integration is the best fit for your business needs.
Step-by-step instruction for creating organizational charts
Danielle Larocca, SpinifexIT
Thursday, 2:30 pm 3:45 pm Grand 122
H5
Learn the best way to configure your organizational structure to produce
organizational charts using SAP functionality for organizational management.
Get tips for storing the hierarchical relationships among the employees. Step
through detailed examples that show you how to configure supervisor
relationships and the maintenance strategies that keep them up to date. Obtain
best practices for creating an ABAP program to download information that is
presented in an organizational chart, including tips to design a detailed
selection screen. Assess the pros and cons of various organizational chart
options. Get detailed instruction to leverage Microsoft Visio to create
customized, real-time organizational charts. Take home ABAP code to assist
you in producing the output file.
Join Danielle Larocca and fellow attendees for an extended discussion and
Q&A after the session.
Live Q&A forum with Danielle Larocca
Danielle Larocca, SpinifexIT
Thursday, 4:00 pm 4:30 pm Grand 122
H5
Attend this live Q&A session with Danielle after she presents her session
Step-by-step instruction for creating organizational charts. Get the questions
answered that you didnt have time to ask during the session and listen in as
she answers questions from your peers.
44
Session Descriptions
A comprehensive guide to configuring, integrating, and
optimizing the Family Medical Leave Act (FMLA) workbench
Jennifer Adams, AspireHR
Thursday, 4:00 pm 5:15 pm Premier 302
H4
This session provides you with detailed information on how you can utilize the
FMLA workbench tool in SAP to reduce time spent determining eligibility
and manually tracking absences taken against the FMLA mandated
entitlement guidelines. Gain a detailed under-standing of the full range of
functionality available with the FMLA workbench. Learn how the weekly
converter impacts the number of hours of FMLA an employee is eligible to
receive and how configuration decisions also impact this calculation. See how
eligibility based on seniority and hours worked is determined and applied.
Learn how to create, test and edit an FMLA request. Learn why quota banks
cannot be used to track FMLA. Get insight into integration considerations
with personnel administration, time management and payroll. Learn how to
determine if the employee is subject to state or federal guide-lines. Learn what
basic configuration steps are needed to support your organizations business
requirements. See a demo of how the FMLA workbench is utilized to create
leave requests.
A guide to localizing your global compensation and
performance management processes
Jeremy Masters, Worklogix
Thursday, 4:00 pm 5:15 pm Premier 311
H1 H2 H10
This session examines the importance of localizing the processes that support
your global compensation and performance management programs. Examine
your current pay-for-performance processes and identify how local practices
(both cultural and legal) might influence the global flavor of your template.
Learn, for example, how government-mandated increases and cost-of-living
allowances (COLAs) can influence the design of your compensation planning
process. Get best practices for meeting language localization and data privacy
requirements. Evaluate the impact that local legislative bodies (such as the
Works Councils and National Agreements) have on driving compensation and
performance management processes, procedures, and policies, such as
treatment of personally identifiable information (PII). Review example global
compensation and performance management implementations to see firsthand
the profound impact localization has on global processes and templates.
Case study: How IDEXX Laboratories simplifies manager
approvals with a robust, integrated workflow and self-services
environment
Venita Simcock and Justin Weyand, IDEXX Laboratories
Thursday, 4:00 pm 5:15 pm Grand 121
H3 H7
Find out how IDEXX Laboratories created an intuitive and dynamic manager
self-service experience that increased efficiencies and streamlined workflow
approvals using the SAP ERP HCM processes and forms framework to post
data directly to the back-end to both personnel administration and
organizational management. Examine how the company used an agile
development methodology that enabled HR and managers to give regular
feedback to IT as the solution was being developed, thus ensuring that
business requirements were met. Learn how this approach resulted in a better
user experience and a higher manager adoption rate. Hear how the company
took an innovative approach utilizing SAP enhancement package 4
functionality and integrating Adobe Flex (Flash) UI components.
Integrating identity management and user access processes:
A practical, actionable guide
Vinod Nanu and Prateek Jain, Ernst & Young
Thursday, 4:00 pm 5:15 pm Premier 304
H8
Examine the strategies, challenges, and approach an organization needs to
consider while trying to integrate an enterprise identity and access
management (IAM) solution. Gain a comprehensive understanding of the key
maturity and building blocks of an IAM solution. Evaluate all your options for
integrating an enterprise-wide IAM solution across your enterprise. Gain a
deeper understanding for evaluating the current state and readiness of an
enterprise IAM integration using SAP solutions. Gain a high-level
understanding of some of the capabilities of the enterprise IAM solutions in
the marketplace. Understand SAP BusinessObjects GRC solutions
components and how they integrate with an enterprise IAM solution.
Tips for configuring organizational management to ensure
optimal utilization and integration of existing and newly
implemented HR functionality
Alma Nunley, Whitaker-Taylor
Thursday, 4:00 pm 5:15 pm Premier 310
(session repeated on Friday at 10:00 am)
H8 H9
This session sheds light on organizational management configuration problems
that often go undetected until you implement a new piece of HR functionality
that is dependent on your org structure. Walk through specific examples of
how to avoid problems such as incorrect routing of approvals to the wrong
manager that can occur when OM is not set up correctly. Take a look at
how the organizational structure drives the utilization of numerous pieces of
functionality, such as manager self-service, performance management, and
time management. Learn how to set up your organizational structure based on
the standard reporting relationships utilized by other SAP ERP HCM
functionality. Identify which reporting relationships are required and which
frequently cause problems if used incorrectly. Review the available OM
transaction codes and the best uses for visual update versus expert modes.
Identify the most common mistakes made when linking finance with your
organizational management structure, including basing hierarchies on cost
structure rather than reporting structure. Examine why building a custom
relationship for your organizational structure may sometimes be necessary and
learn how to implement one successfully.
Tips to personalize and brand your talent management
solution
Joe Lee, EPI-USE America
Thursday, 4:00 pm 5:15 pm Premier 309
H2
This session examines how to create a consistent brand image across your SAP
talent management applications. See how a few simple changes to the internal
and external facing user interfaces can make a big impact on the look and feel
of your talent management layout. Learn how to add logos to system screens,
external user interfaces, and correspondence. Find out how to create your own
custom color scheme using Web Dynpro for ABAP to match your company
colors and branding image. Get tips for changing screen elements in the
enhancement framework to make the screen much easier to read and follow.
See sample before-and-after branding changes in each talent management
application. View a demo that shows the latest innovations. Take home a step-
by-step guide that shows you how to make branding changes to your
applications.
45
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Friday, March 11
An introduction to SAP Travel OnDemand
Hendrik Vordenbumen, SAP AG
Friday, 8:30 am 9:15 am Premier 302
H4
Get a firsthand look at SAPs most recent strategic developments in the new
SAP OnDemand (SaaS) solution area. Get insight into the innovative
functionality included with SAP Travel OnDemand, such as mobile
applications, email integration, and a state-of-the art user interface and
modern reporting. Gain a better understanding of what the difference is
between the travel management solution in SAP ERP and the SAP Travel
OnDemand solution. Learn how you can leverage SAP Travel OnDemand,
based on the cloud, to integrate out of the box with SAP ERP Financials,
SAP ERP HCM and to third-party HR systems data. Determine whether
SAP Travel OnDemand software could reduce your TCO in the areas of
hardware, software, and maintenance costs. Get an outlook on how often SAP
plans to update its SAP Travel OnDemand offering and what the roadmap
holds for 2011 and 2012.
An essential guide to HR analytical and operational reporting
using SAP NetWeaver BW
Gerhard Hacker, Accenture
Friday, 8:30 am 9:45 am Premier 307
H5
This session offers expert guidance on how to design and successfully implement
SAP NetWeaver BW for operational as well as analytical HR reporting. Delve
into the differences between analytical and operational reporting and understand
how to gather the requirements of your user communities in these areas. Gain
insight into how to set up a best practice SAP NetWeaver BW layered
architecture using new objects that support data acquisition, data storage,
operational reporting, and analytical reporting. Learn how to adapt SAP business
content to support your SAP NetWeaver BW architecture. Get an overview of
specific requirements when using SAP NetWeaver BW in conjunction with
SAP ERP HCM. Hear customer implementation examples that provide lessons
to help you with your own rollout of SAP NetWeaver BW.
Benefits reporting techniques to track employee participation,
regulatory compliance, and costs
Judy Carpenter, Symphony Management Consulting
Friday, 8:30 am 9:45 am Premier 310 (session repeated today at 2:00 pm)
H4 H5 H6
Receive an overview of the standard benefits reports SAP delivers to manage
and monitor costs, contributions, and overhead calculations. Learn where to
find the most effective standard reports for health plans, flexible spending
accounts (FSAs), insurance plans, 401(k), and the Health Insurance Portability
and Accountability Act (HIPAA). Get proven tips for optimizing benefits
reporting selection criteria, performance, and results. Come away with advice
for creating ad hoc queries that address specific benefits reporting needs that
standard ABAP reports do not cover. Increase the usefulness of your benefits
queries and reduce your risk of providing coverage to ineligible dependents
with instructions for creating a query that captures dependent data, including
eligi-bility status and Medicare flags. Explore how date specifications, such as
retirement dates and benefit eligibility dates, can add tremen-dous value to
your reports. Improve your ability to manipulate benefits report data with best
practices for exporting report data to Microsoft Excel. Learn how to analyze
your configuration for potential errors before they occur and ways to clean up
your configuration after an implementation or upgrade. Understand the impact
benefits features and configuration have on reporting and cost rules.
Best practices for developing and implementing an SAP ERP
HCM global template for your next project
Karel Fennema, Accenture
Friday, 8:30 am 9:45 am Premier 309
H9
This session explores how to define, design, configure, and identify the key
components of an SAP ERP HCM global template. Explore implementation
strategies and lessons learned for ensuring the proper design of your global
template. Walk through the key components of a global template including global
actions, infotypes, and processes. Get insight into many of the challenges and
rollout considerations that customers face when defining an SAP ERP HCM
global template. Learn what type of project deliverables can feed into and out of
the global template during the different project phases and how to properly ensure
that it is a true global solution. Walk away from this session with a clear
understanding of why defining a global template is key to the success of a global
SAP ERP HCM implementation or rollout and how it assists in cutting costs.
Case study: How Brown-Forman Corporation streamlined and
automated its succession planning process
Elaine Basham and Tanya Carrico, Brown-Forman Corporation
Friday, 8:30 am 9:45 am Grand 122
H1 H2
Learn how and why Brown-Forman Corporations succession planning process
went from a cumbersome manual process to one that is automated, integrated,
real-time, and user friendly for both human resources and management. Get an
overview of the newly integrated components that are directly linked to
performance management, including career profiles, nine-box performance, and
succession attributes. Take a detailed look at how this new technology enables
Brown-Forman to better manage metrics, assign successors, assess performance,
and identify gaps in bench strength. Learn how Brown-Forman is able to
leverage existing employee data to create employee bios. Hear how employees
are using this feature to capture career goals. See how crucial it is to work with a
clean organizational structure and review challenges presented due to a highly
matrixed reporting structure. See a demo that shows how Brown-Forman is
optimizing the use of succession planning for reporting, creating succession
targets, setting variances, and accessing the organizational structure.
Executive session: An in-depth look at how to build a
successful organizational change management strategy
Stephanie Lichtenstein, Exaserv
Friday, 8:30 am 9:45 am Premier 311
EX H1
Many businesses narrowly and incorrectly view the organizational
change management aspect of an HR initiative as simply end-user training and
communication. Learn what other critical elements must be factored into an
effective SAP organizational change management program. Get insight into
why you need to implement important organizational change components
during project blueprint and realization, and why choosing to wait can affect
the outcome of your efforts. Identify ways to use organizational change
management to enable more effective business processes and achieve
measurable business benefits. Learn how to overcome end-user resistance,
prepare your organization for go-live, and implement other organizational
change activities to support your training and communications program. Learn
the three most effective ways to enable SAP business process and
organizational changes among employees to overcome the common fear of the
unknown. Take home a sample communication plan and matrixes for
stakeholder analysis, communication planning, and risk assessment.
46
Session Descriptions
Parallel payroll techniques and tools: A guide to automate and
expedite the payroll results comparison process
Tonda Franklin, Deloitte
Friday, 8:30 am 9:45 am Grand 121
H4
This session teaches you how you can use parallel payroll techniques to speed
up the validation process, automate manual activities, better manage a tight
schedule, and potentially reduce the number of payroll resources you need.
Walk through parallel payroll phases such as planning, data conversion,
reconciliation and reporting, and related activities. Examine the most common
challenges with parallel payroll in areas, including, testing scope, testing
volume, testing cycles, and tolerance definition. Get best practices for dealing
with known differences due to pay practice change and legacy system
deficiencies. Learn different strategies to deal with known defects that were
identified during the parallel payroll testing. Evaluate techniques required to
complete a parallel payroll for concurrent employment when employees have
multiple assignments. Evaluate common features of parallel payroll tools that
can be used to further streamline parallel payroll. Walk through ten techniques
that you must know before planning for parallel payroll testing. Walk away
from this session with an understanding of how to reduce the payroll resource
requirement and speed up the parallel payroll results comparison.
Case study: BC Hydro transforms HR service delivery via a
shared services center
Rob Weagle, BC Hydro
Friday, 10:00 am 11:15 am Premier 307 (repeat session)
H1 H3
This session explores how BC Hydro, a 6,000-plus employee organization
located in British Columbia, is effectively combining people, processes and
SAP ERP HCM technology to drive forward a new paradigm of HR
thinking. Walk through the project preparation and design phase of this
initiative. Learn how BC Hydro is reviewing and redesigning end-to-end HR
business processes so that they are simple, consistent, and intuitive for end-
users. The specific processes being examined include the recruitment
requisition process, hiring, on boarding, personnel change requests, and
terminations. Take a look at how the company defined which HR services and
responsibilities would be delivered via its shared service center versus its
specialized HR staff. Examine how the companys employees can access HR
services directly via a self-service environment. Find out how BC Hydro has
deployed forms and workflows to increase the efficiency of HR administration.
Find out how BC Hydro is implementing SAP ERP HCM technology so
that HR services can be accessed more directly via self-service and so
administrative tasks can be performed more efficiently via forms and workflow.
Case study: How BMW Manufacturing realized cost savings
and improved efficiencies through its self-service upgrade
Eric Wood, BMW Manufacturing Co.
Friday, 10:00 am 11:15 am Premier 310 (session repeated today at 2:00 pm)
H1 H3 H6 H9
This session explores how BMW Manufacturing took its previous ITS-based
employee self-service system and not only upgraded the technical services, but
also redesigned the user experience to get more business value out of the
system. Examine how BMW was able to structure the system landscape to
provide external access to associates outside of the companys internal network.
Learn how BMW leveraged custom Web development within the SAP
NetWeaver Portal to improve the user experience. Take a look at how BMW
employees can now update their own banking information, update addresses,
view pay and time statements, and update W4s. Investigate the custom self-
services BMW implemented in order to meet business requirements around
pay statement opt-in, training enrollment, job descriptions, training records,
and leave information. Find out how BMW gave equal attention to the HR
business content populating the portal and the development of the technical
back-end, and understand why this balance is critical in a self-service
environment. Understand the vital role an HR portal rich in both self-services
and HR content can play in your future HR business strategy.
Case study: How Coca-Cola Refreshments improves
compensation reviews around the globe
Sripathi Jitta and Sorin Caraiani, Coca-Cola Refreshments
Friday, 10:00 am 11:15 am Premier 311
H1 H2 H10
In this presentation learn how Coca-Cola Refreshments, an organization with
70,000 employees, enhanced SAP enterprise compensation management
functionality to meet global merit business processes that involve multiple
currencies and country-specific requirements. See how the company leveraged
the same framework to manage the various requirements of merit-based pay
increases and stock and equity bonuses. Learn how Coca-Cola Refreshments
is leveraging manager self-service (MSS) functionality during merit and equity
cycles to track total budget, spent budget, and remaining budget with multiple
currencies. See why and how Coca-Cola Refreshments used employee self-
service (ESS), SAP enterprise compensation management functionality,
ABAP, Web Dynpro, Adobe PDF forms, and third-party systems to deliver
stock grant letter and compensation statements that include both bonus
payments and merit payments. Delve into lessons Coca-Cola has learned that
could help you contain project risks and improve controls if you are planning a
global implementation of compensation management.
Expert lessons to customize payroll using schemas, rules,
functions, and operations
Mike Timm, Integrated Consulting Group
Friday, 10:00 am 11:15 am Premier 302 (repeat session)
H4
This session steps through actual payroll processes to see real-life examples of
how schemas, rules, functions, and operations are used and how each impacts
the final payroll output and results. Learn how to create and modify schemas
and rules to meet your own needs. Leave with advice to avoid potentially costly
mistakes when making changes to existing objects. Get tips to modify schemas
and rules to generate different premium wage types and amounts based on the
type of hours worked from a single premium code. Explore the details of
functions and operations and learn why it may be more efficient to develop
custom functions and operations to address functionality gaps than to create
configuration workarounds.
47
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Managing strategic compensation processes: Options for
senior and line managers
Roland Schmid and Judith Rss, SAP AG
Friday, 10:00 am 11:15 am Grand 121
H1 H2 H6
Evaluate the latest enterprise compensation management features in SAP, and
determine whether you could use them to streamline your own compensation
processes and improve the bottom line. Step through a demo that illustrates
how new tools can be used by line managers and senior managers to improve
the compensation planning and approval process. See firsthand how you can
define your compensation process based on organizational unit or employee.
Find out how to create a compensation budget using bottom-up or top-down
budget calculation and employee-based budgets. Find out how features for
multi-level approvals, notifications, and budget and process oversight help
managers to keep track of the compensation planning process. Explore your
options for supporting, monitoring, auditing, and reporting on compensation
processes and data.
Tips for configuring organizational management to ensure
optimal utilization and integration of existing and newly
implemented HR functionality
Alma Nunley, Whitaker-Taylor
Friday, 10:00 am 11:15 am Grand 122 (repeat session)
H8 H9
This session sheds light on organizational management configuration problems
that often go undetected until you implement a new piece of HR functionality
that is dependent on your org structure. Walk through specific examples of
how to avoid problems such as incorrect routing of approvals to the wrong
manager that can occur when OM is not set up correctly. Take a look at
how the organizational structure drives the utilization of numerous pieces of
functionality, such as manager self-service, performance management, and
time management. Learn how to set up your organizational structure based on
the standard reporting relationships utilized by other SAP ERP HCM
functionality. Identify which reporting relationships are required and which
frequently cause problems if used incorrectly. Review the available OM
transaction codes and the best uses for visual update versus expert modes.
Identify the most common mistakes made when linking finance with your
organizational management structure, including basing hierarchies on cost
structure rather than reporting structure. Examine why building a custom
relationship for your organizational structure may sometimes be necessary and
learn how to implement one successfully.
Best practices for enabling multiple language translations in
personnel administration and organizational management
Judy Carpenter, Symphony Management Consulting
Friday, 11:30 am 12:45 pm Premier 309
H8
This session examines how to input data in multiple languages to meet both
your personnel administration (PA) and organizational management (OM)
needs. Find out how to view, maintain, and use the translate functionality to
translate organizational charts and the organizational management structure
into different languages. Learn how to translate configuration options in
personnel administration and how to determine what fields in PA are available
for translation. Obtain tips to run the translation report to enable users to view
the companys organizational structure in their preferred language. Walk
through detailed examples that show how to translate your org units, positions,
or jobs, including populating the fields and entering the translations. Step
through various scenarios to understand how your translation results should
appear.
Case study: A detailed look at how Comcast successfully
deployed SAP enhancement package 4 for performance
management
Leo Gampa, Comcast
Friday, 11:30 am 12:45 pm Grand 121 (session repeated today at 2:00 pm)
H2 H9
This session explores why and how Comcast successfully executed its
performance management enhancement package 4 installation. Get insight
into the main differences between flexible and predefined appraisal forms and
learn why the company chose to utilize the flexible template. See how
Comcast has utilized the new configurable user interface to enhance the user
experience through employee and manager self-service. Take a look at how
Comcast configured this feature. Learn how the company used the appraisal
document download functionality to give managers flexibility during the year-
end appraisal process. Get specific examples of how Comcast uses the
cascading goal functionality to enable its managers to efficiently cascade goals
to their teams and nationally across the organization. Learn how Comcast
overcame many obstacles encountered in testing. Take a look at what Comcast
is doing next with performance management, including plans to integrate
performance management with SAP Enterprise Learning.
Case study: A detailed look at Microsofts procedures for
handling technical change and release management in its
SAP ERP HCM environment
Dhana Vajja and Vijay Sathyaseelan, Microsoft
Friday, 11:30 am 12:45 pm Grand 122
H9
Explore the successes and lessons learned by Microsoft as it effectively
manages change within SAP ERP HCM. Take a look at the processes and
procedures Microsoft has put in place to deal with change management,
ensure effective transport processes, and to make sure change releases go
through testing before they are released into production. Delve into lessons
Microsoft learned for dealing with release management when there are
multiple instances or environments. Get exclusive information on how
quarterly release management is done at Microsoft across its SAP landscape
and specifically within SAP ERP HCM. Identify the benefits of utilizing SAP
and custom tools for moving transports between systems and for transport
analysis. See a demo of Microsofts custom built transport tool and understand
why the company decided to build a custom tool.
Case study: Critical lessons learned from MillerCoors talent
management rollout
Keith Jones, MillerCoors
Friday, 11:30 am 12:45 pm Premier 311
H9
Find out why MillerCoors chose to deploy performance management, SAP
Enterprise Learning, and succession planning as part of its company-wide
talent management implementation. Learn why MillerCoors decided to stray
from its original big bang implementation approach (all things SAP ERP
HCM) and instead chose to roll out each solution in phases. Gain insight into
how and why MillerCoors revised its initial implementation plan, narrowed
the scope of its project, and increased its integration testing efforts. Learn why
MillerCoors decision to partner with an external implementation partner to
manage the project rather than manage the project internally. Avoid and learn
from critical pitfalls MillerCoors encountered during its project and as it began
using the solutions. Learn the unique ways MillerCoors engaged stakeholders
throughout the project and take a peek inside their detailed change
management plan.
48
Session Descriptions
Case study: How Day & Zimmermann successfully automated
its E-Verify compliance process
Thea McGovern, Day & Zimmermann
Friday, 11:30 am 12:45 pm Premier 307
H8 H10
Find out how Day & Zimmermann, a federal contractor that hires over 30,000
employees annually, simplified and automated E-Verify compliance using a
tool that seamlessly integrates with SAP ERP HCM. Walk through Day &
Zimmermanns employment verification processes and see how once an
employees basic information is entered into the SAP ERP HCM system it is
automatically sent to the Department of Homeland Security (DHS) for
verification. Take a look at the automated response Day & Zimmermann
receives from DHS and see how HR managers are able to monitor this process
within a dashboard. Learn how Day & Zimmermann was able to eliminate
the manual rekeying of data to view trends and improve reporting. Get insight
into the new photo verification requirement for E-Verify and learn what
changes Day & Zimmermann made to comply.
Ensure quality and efficiency of security access and
regulatory reporting by merging identity management with
compliance activities
Sonny Dasgupta, SAP
Friday, 11:30 am 12:45 pm Grand 108
H8
Faced with increasingly stringent regulatory requirements and pressure to
decrease IT cost, leading organizations are embedding compliance into the
entire user life-cycle management process. In this session, learn how the
combination of SAP BusinessObjects Access Control and identity
management aligns business and IT to ensure that authorizations are
performed in a compliant manner, thereby enabling preventive compliance.
Come away with insights into how put into place an enterprise-wide
mechanism to detect, mitigate, remediate and prevent access and authorization
risk across key business processes.
Unleash the power of dynamic actions: Tips for improving the
integrity and process flow of your HR data
Chris Morgan, Exaserv
Friday, 11:30 am 12:45 pm Premier 310
H8
This session explores the basics of dynamic actions, including what they are,
what they can do, and how they are triggered. Examine the dynamic action
(T588Z) table and see where dynamic actions are defined and customized.
Learn how to trigger table lines upon saving a record (OPERA values and the
changed field name) and about the different types of commands available (such
as P, I, W, M, F, and V). See a demo that shows how to insert a relevant
family member/dependents (0021) screen after changing relevant indicators in
personal data (0002), such as the marital status key or number of children.
Explore how to add multiple recurring payments/deductions (0014) records by
having a new screen appear for each record saved. Examine dynamic forms and
their utility for complicated conditional checks, logging, and data retrieval.
Become familiar with dynamic mail through an exam-ination of the M0001
feature. Explore the different options available for sending data to potential
recipients.
Insider discussion forum: Seize opportunities and overcome
challenges associated with HR reporting
Danielle Larocca, SpinifexIT
Friday, 12:15 pm 1:00 pm Grand 109
H5
Come to this special moderated networking session to find out how other
SAP customers have improved the development and delivery of HR reports
and analytics. Learn what reporting challenges other SAP customers face and
the innovative measures they are adopting to leverage both SAP ERP and
SAP NetWeaver BW to meet their most pressing requirements. Engage in a
discussion about the latest set of options now available to SAP customers for
formatting, printing, Web-enabling, and customizing reports. Hear how
others are putting drill-down analytics, dashboards, and key performance
indicators (KPIs) to work to maximize the effectiveness of their HR reporting
strategy.
Benefits reporting techniques to track employee participation,
regulatory compliance, and costs
Judy Carpenter, Symphony Management Consulting
Friday, 2:00 pm 3:15 pm Premier 309 (repeat session)
H4 H5 H6
Receive an overview of the standard benefits reports SAP delivers to manage
and monitor costs, contributions, and overhead calculations. Learn where to
find the most effective standard reports for health plans, flexible spending
accounts (FSAs), insurance plans, 401(k), and the Health Insurance Portability
and Accountability Act (HIPAA). Get proven tips for optimizing benefits
reporting selection criteria, performance, and results. Come away with advice
for creating ad hoc queries that address specific benefits reporting needs that
standard ABAP reports do not cover. Increase the usefulness of your benefits
queries and reduce your risk of providing coverage to ineligible dependents
with instructions for creating a query that captures dependent data, including
eligi-bility status and Medicare flags. Explore how date specifications, such as
retirement dates and benefit eligibility dates, can add tremen-dous value to
your reports. Improve your ability to manipulate benefits report data with best
practices for exporting report data to Microsoft Excel. Learn how to analyze
your configuration for potential errors before they occur and ways to clean up
your configuration after an implementation or upgrade. Understand the impact
benefits features and configuration have on reporting and cost rules.
Case study: A detailed look at how Comcast successfully
deployed SAP enhancement package 4 for performance
management
Leo Gampa, Comcast
Friday, 2:00 pm 3:15 pm Grand 121 (repeat session)
H2 H9
This session explores why and how Comcast successfully executed its
performance management enhancement package 4 installation. Get insight
into the main differences between flexible and predefined appraisal forms and
learn why the company chose to utilize the flexible template. See how
Comcast has utilized the new configurable user interface to enhance the user
experience through employee and manager self-service. Take a look at how
Comcast configured this feature. Learn how the company used the appraisal
document download functionality to give managers flexibility during the year-
end appraisal process. Get specific examples of how Comcast uses the
cascading goal functionality to enable its managers to efficiently cascade goals
to their teams and nationally across the organization. Learn how Comcast
overcame many obstacles encountered in testing. Take a look at what Comcast
is doing next with performance management, including plans to integrate
performance management with SAP Enterprise Learning.
49
Session Descriptions
Icons signify the tracks each session appears in. For a full track listing, please see page 25.
Case study: How BMW Manufacturing realized cost savings
and improved efficiencies through its self-service upgrade
Eric Wood, BMW Manufacturing Co.
Friday, 2:00 pm 3:15 pm Premier 311 (repeat session)
H1 H3 H6 H9
This session explores how BMW Manufacturing took its previous ITS-based
employee self-service system and not only upgraded the technical services, but
also redesigned the user experience to get more business value out of the
system. Examine how BMW was able to structure the system landscape to
provide external access to associates outside of the companys internal network.
Learn how BMW leveraged custom Web development within the SAP
NetWeaver Portal to improve the user experience. Take a look at how BMW
employees can now update their own banking information, update addresses,
view pay and time statements, and update W4s. Investigate the custom self-
services BMW implemented in order to meet business requirements around
pay statement opt-in, training enrollment, job descriptions, training records,
and leave information. Find out how BMW gave equal attention to the HR
business content populating the portal and the development of the technical
back-end, and understand why this balance is critical in a self-service
environment. Understand the vital role an HR portal rich in both self-services
and HR content can play in your future HR business strategy.
Five tips for accelerating ROI and user adoption of your
employee and manager self-service portal
Alma Nunley, Whitaker-Taylor
Friday, 2:00 pm 3:15 pm Grand 122 (repeat session)
H3 H7
This session delves into the correlation between user adoption and ROI for the
employee and manager self-service portal and provides five essential tips for
ensuring speedy user adoption. Learn what your portal needs to contain from
day one in order to attract employees. Identify the core tasks, including time
approval and leave requests, your portal must include to ensure employees are
utilizing it on a regular basis. Get best practices for migrating all of your HR
documents to your portal and learn why a phased approached is recommended
for doing so. Find out how you can link help documents directly to iViews so
employees can easily access help resources. Hear why you should plan on
moving all HR-related documents from any existing intranet sites to the
portal. Learn how to develop a strategy for continually improving your portal
by adding new data and functionality over time. Remember, the quicker your
users are using the portal the quicker you will get a return on your investment.
Increase your proficiency with SAP Interactive Forms by
Adobe to improve self-services and streamline HR processes
Michael White, Exaserv
Friday, 2:00 pm 3:15 pm Premier 310 (repeat session)
H3
Understand the proper way to set up SAP Interactive Forms by Adobe and
use them to streamline existing HR business processes, such as promotions or
employee transfers. Get ideas to enhance ESS and MSS usability with SAP
Interactive Forms by Adobe features. Learn to streamline data entry, increase
online and offline forms usage, and tie forms to workflows for submissions,
approvals, and reviews. Find out how to properly check a workflow process to
ensure that all business audit requirements are met. Step through examples
that show how interactive forms can be customized and changed to meet the
needs of your HR business requirements using custom error messages,
dynamically generated field content, and restrictions on form data that align
with system security.
Proven techniques to properly configure or update the design
of personnel administration (PA) to optimize HR operations
Cathryn Westgarth, Symphony Management Consulting
Friday, 2:00 pm 3:15 pm Premier 307 (repeat session)
H8 H9
This session offers best practices for the proper design, configuration, and
maintenance of personnel administration (PA) functionality. Gather tips for
setting up your compensation structure to prevent keying errors. Learn how
automating PA processes using standard SAP tools, such as dynamic actions
and features, can save time and reduce manual and paper-based tasks. Drill
down into organizational structures to learn how proper PA design can drive
more efficient HR reporting. Examine the right ways to name and number
your actions. Find out how your approach affects how smoothly you are able to
merge disparate systems, split systems, and incrementally roll out new systems
in the future. Identify key fields to be aware of when modifying info groups.
Get best practices for integrating PA with organizational management (OM)
functionality. Gain insight into when it makes sense to keep employees PA
records separate from the OM structure.
51
Sponsored Educational Sessions
Sponsored Educational Sessions
Sponsored Educational Sessions provide you with opportunities to learn about customer successes, participate in discussions, and view demonstrations of
how vendor products or services can help drive more business value from your SAP solutions. These sessions are a part of the main conference schedule.
An introduction to innovations at EPI-USE for 2011
Willem Spies, EPI-USE America
Tuesday, 10:30 am 11:45 am Grand 107
H1
This provides you with an overview of the many initiatives EPI-USE is
working on for 2011. Explore the next generation of SAP Travel Management
integration, including SAP mobile solution and online booking tool
integration. Learn the common challenges many customers face when
consolidating budgets within SAP BusinessObjects Planning and
Consolidation and how to avoid costly pitfalls when integrating it with your
SAP environment. Learn how to improve your SAP E-Recruiting solution by
enhancing the candidate experience. Take a look at EPI-USEs on-demand
offering of the SAP ERP HCM product. See how the SAP Learning Solution
and qualification modules were enhanced to build an integrated training
compliance solution. Take a look at EPI-USEs merger and acquisition
solution. Learn how EPI-USEs offering of mobile solutions integrated with
SAP applications provide the strategy your company will need to decrease the
time and cost of developing across devices. Take a look at the localized country
solutions developed by EPI-USE (more than 25 countries at present).
How Pitney Bowes saves time and money using SpinifexIT
Easy Reporter for HR and payroll reporting
Darren Pithie, SpinifexIT and Cathy Taylor, Pitney Bowes
Tuesday, 10:30 am 11:45 am Grand 106
H5
Learn how Pitney Bowes uses SpinifexITs Easy Reporter tool to satisfy its
need for more flexible and wide-ranging employee reporting from SAP ERP
HCM and payroll. See how the Easy Reporter greatly extends the capability of
the existing SAP ERP HCM and payroll solutions so that an end user can
develop custom reports. Examine how Pitney Bowes utilizes the suite of pre-
built reports the Easy Reporter provides, covering virtually all employee
reporting needs for SAP ERP HCM and payroll. Take a look at the over 100
pre-delivered reporting templates the solution comes with, including payroll
results, benefit data, leave results, and time management evaluation results.
Ensure that all reporting is done within the SAP application in real-time with
the ability to create your own calculations etc. without the need for any manual
manipulation in Excel.
A guide to improving the usability of HR and employee self-
service
Sandi Kasinski, NorthgateArinso
Tuesday, 1:00 pm 2:15 pm Grand 106
H3
This session provides best practices for streamlining HR processes and
delivering them to managers and employees via self-services. Get insight into
how key HR transactions, for example administrative HR transactions, talent
management processes, HR analytics and reports, can be streamlined and
centralized so users can achieve maximum productivity in a minimum of clicks.
Learn how to create transactional efficiency by simplifying screen layouts for
employees and managers, and reducing the number of process steps for
standard HR transactions, resulting in increased user comfort and faster
learning.
Doing more with less: A guide to automating and streamlining
daily functions utilizing EPI-USE Labs product suite
Mary Graybeal, EPI-USE Labs
Tuesday, 1:00 pm 2:15 pm Grand 107
H1
Learn how you can simplify and automate your most complex SAP ERP
HCM processes utilizing EPI-USE Labs product suite. Get insight into how
you can utilize this product no matter where you are in your SAP experience,
from implementation to a mature production environment, to enhance your
ability to obtain information from your SAP system for more accurate
reporting and data management. Identify how functional users and basis teams
alike can benefit from this product with a reduction in resources as well as a
reduction in infrastructure required on a day-to-day basis. Examine how the
EPI-USE Labs product suite complements SAP solutions to provide
enhanced reporting capabilities, expedited testing, landscape creation and
system maintenance. Walk away from this session with a clear understanding
of how you can automate and streamline support pack testing, production issue
resolution, reporting, payroll processing, and other processes utilizing EPI-
USE Labs product suite.
Ensuring data quality around your SAP payroll and
organizational management data
Chris Sauer, Accenture
Tuesday, 1:00 pm 2:15 pm Grand 108
H8
This session explores how you can utilize Accentures audit and compliance
tool to check exceptions in SAP ERP HCM, allowing organizations to
generate significant increases in the quality and efficiency of their personnel
administration process. Learn how this tool can be used to support the entire
audit process, enhance the segregation of duties, and allow for random
examinations. Examine how the tool allows users to drill down directly into
PA30 (or remuneration statement/other transactions) for immediate
corrections and updates, thus eliminating ABAP and/or payroll reports. Take a
look at how the tool allows you to view the security of your SAP system,
combine system parameters into groups, and generate expert and management
reports.
How to prepare and present a comprehensive business case
for your next project
Kellie Fitzpatrick and Jill Hatton, Symphony Management Consulting
Tuesday, 2:30 pm 3:45 pm Grand 107
H1
This session teaches you how to identify the key points you must include when
preparing a comprehensive and clear business case. Learn how to identify and
integrate your HR strategy with the overall corporate strategy. Get insight into
how to determine appropriate funding levels and determine budget source.
Delve into the importance of KPIs. Learn how to demonstrate short- and
long-term ROI. Get tips for identifying and mitigating risks for your next HR
project. Leave this session with a solid plan for building and presenting a
business case to your executive team.
52
Sponsored Educational Sessions
A comprehensive guide to electronic personnel file
management from XFT
Jochen Hager, xft
Tuesday, 4:15 pm 5:30 pm Grand 108
H8
Take an in-depth look at the benefits of process management and automation
in human resources, including higher productivity within your organization.
Understand how holistic business process management requires the integration
of transactional records with traditional paper and electronic documents and
workflows. This session shows how the XFT add-on SAP ERP HCM
solution adds electronic records to your SAP personnel file in a most integrated
and simple fashion. See how it empowers HR administrators, line managers
and employees alike, by making secure electronic document access available to
all users in an enterprise. Explore how XFTs solution offers process
improvements for many classical HR business processes, like hiring processes,
open enrollment, managerial reviews, and many more. Learn how XFT
personnel file can benefit your organization in making HR business processes
easier, standardized, and more compliant.
Streamlining document creation and management within SAP
ERP HCM
Michael Atlas, Accenture
Wednesday, 10:15 am 11:30 am Grand 107
H8
Learn how to utilize Accentures quick document builder for document
management to reduce TCO and realize a quick ROI. Examine how this
solution, which has SAP-certified integration, works with your SAP ERP
HCM infrastructure to create legally secured documents such as letters,
references, or certificates, automatically with little effort from HR or managers.
Identify how you can utilize this solution to create documents from existing
and future workflows within your SAP system. Learn how global organizations
and shared services centers can utilize this technology to maintain efficient and
accurate document creation and management processes.
Streamline workforce management and improve operational
efficiency with enterprise solutions from TimeLink
Bruce Brooks, TimeLink
Wednesday, 4:15 pm 5:30 pm Grand 107
H7
This session examines how to maximize workforce potential and streamline
existing business processes with solutions from TimeLink. See how these
solutions integrate with SAP applications so that data transfer occurs
seamlessly. Walk through the various capabilities of this solution including
time and attendance, workforce scheduling, employee self-service, and
analytics. Take a look at TimeLink Direct Edition for SAP systems to learn
how this platform integrates workforce time and labor data with CATS. Find
out how this solution automates the manual collection of time, attendance,
labor activity, workforce productivity, and access control information.
53
Solutions Showcase
Solutions Showcase Map
LOCATION: GRAND BALLROOM
Tuesday: 9:45 am 7:00 pm
Wednesday: 9:30 am 6:30 pm
Thursday: 9:30 am 2:30 pm
Get comprehensive information on market-leading solutions. See how SAP and third-party technologies fit
into your IT infrastructure and help you improve key processes. Examine the latest strategies, features, and
enhancements and learn how to take the next step with your SAP projects. Learn new ways to leverage the
technology you already own and find out how to take advantage of new tools and technologies.
EXHIBITING COMPANIES AND BOOTHS
/n Spro 1550
3Core Systems 1540
Accenture 1275
Aquire 1285
AspireHR 430
Delego Software 105
Deloitte Consulting 875
Dickinson + Associates 345
Dolphin 1135
e-DATA Corporation 1300
EPI-USE 600
Exaserv 1435
GetThere 1560
HR.com 1380
HumanConcepts 1453
Ingentis Softwareentwicklung
GmbH 1340
Insider Training 1050
Kaba Workforce Solutions 1335
Kronos Incorporated 1205
NAKISA 560
HR Financials GRC
AnyDoc Software 340
Aster Group 1080
Billtrust 700
BlackLine Systems 1575
Brainware 455
Breakaway Technologies 780
Business & Decision 1475
CCH, a Wolters Kluwer
business 260
Cforia Software 257
Column5 Consulting 450
COMPIRICUS AG 1280
DC&M Partners 380
Direct Insite 115
e5 Solutions Group 975
Edgewater Technology 1580
Ernst & Young 1400
ERP Logic 980
Esker 605
Excel4apps 705
Global Software 475
AlertEnterprises 1555
BackOffice Associates 815
Conteliga GmbH 305
DGN Technologies 220
Greenlight Technologies 445
iT Services 2 205
KPMG 615
Oversight Systems 315
Prospance 215
Protiviti 200
Savera Systems 500
Saviynt 300
Security Weaver 405
su53 Solutions 245
Sunera 550
Symmetry Corporation 320
Thompson Reuters 400
Turnkey Consulting 505
The Hackett Group
Hanse Orga International 575
HighRadius Corporation 240
Hyland Software 110
Kofax 250
Mudiam 355
Panaya 375
Paymetric 275
Quality Systems & Software 280
ReadSoft 545
Runbook Company 775
SandPoint Consulting 360
Sigma Business Solutions 255
Taulia 235
Trintech 460
Vertex 1075
Winshuttle 1035
Z Option 635
NorthgateArinso 1235
OpenText 675
Presence of IT 1535
PwC 1000
Rimini Street 900
SAP Americas 650
SAPexperts 1050
SAPinsider 1050
SAP PRESS 1050
Sparta Consulting 1200
SpinifexIT 1450
Symphony Management
Consulting 825
Synactive 335
Terra Information Group 1480
TimeLink 1460
Titan Consulting 800
Verbella CMG 357
Whitaker-Taylor 1305
Worklogix 1455
xft 1375
200 300
205 305
400 500
405 505
605 700 800 900 1200 1300
1205 1305 705
215 315
220 320
235 335
240 340
245
250
345
255 355
275 375 475 575 675 775
780
875 975
980
1075 1285
1280 1080
1275 1375
1380
1050 650
ENTRANCE ENTRANCE ENTRANCE
Ask-the-Experts
430
635
825
815
600
1000 1400
615
1475 1575
1580 1480
1455
1453
1555
1560 1460
1550 1450
1540
1535 1435
1340
1335 1235 1135 1035
280 380
257 357
455 550
560 460
445 545
450
260
110
115
105
360 %
.
4
2
!
.
#
%
Wi-Fi
Lounge
Deloitte
Nakisa
Aspire HR
Symphony
EPI-USE
Titan
Whitaker
Taylor
Northgate
Arinso
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55
Exhibiting Companies
Exhibiting Companies
/n Spro Inc.
465 St-Jean Suite 601
Montreal, PQ H2Y2R6 Canada
Phone: 514-907-2505
Email: luc.tremblay@n-spro.com
www.n-spro.com
Booth #1550
/n Spro provides consulting services for SAP emerging solutions to Large Enterprise customers
in North America. Customers receive trusted guidance through /n Spro Business Consulting
services, become a best-run business because of expert /n Spro Implementation Services,
and benefit from continued business success by leveraging the dependable /n Spro Service
Desk post-project help center. /n Spro is an elite team that specializes in SAP ERP HCM, SAP
CRM, SAP Sustainability and SAP Sybase Mobile solutions.
3Core Systems, Inc
4355 Weaver Parkway, Suite 330
Warrenville, IL 60555 USA
Phone: 630-202-9192
Email: navin@3coresystems.com
www.3coresystems.com
Booth #1540
3Core Systems, Inc. offers a complete suite of SAP services with an emphasis on HCM module
to both PUBLIC and PRIVATE sectors. We provide Integrated, Responsive, High Quality, Cost
Effective and Competitive Solutions to our clients. Our team of talented professionals consists
of expertise in Basis, Portals, Technical and Functional areas driven by the goal to see our
clients success. Our focus to deliver affordable business solutions with exceptional quality
and highly potential resources, achieves clients success with rapid implementation, lower
cost, and on time delivery.
Accenture
202 East Fourth Street, Suite 1600
Cincinnati, OH 45202 USA
Email: Emily.m.showers@accenture.com
www.accenture.com
Booth #1275
Accenture is a recognized global leader in developing and delivering SAP solutions to help
our clients adopt and extend technology to drive business change and achieve their business
goals. With more than 30,900 SAP-skilled professionals globally and a 30-year history of
working closely with SAP, we deliver approximately 1,075 SAP projects each year for the
worlds leading companies and public service organizations.
Aquire
400 E Las Colinas Boulevard
Suite 500
Irving, TX 75039 USA
Phone: 214-574-5020
Email: sales@aquire.com
www.aquire.com
Booth #1285
Aquire, Inc. is a privately-held, woman-owned company that was founded in 1994. Today, more
than 2,700 organizations in 125 countries have selected Aquire solutions to manage data
for 10 million working professionals worldwide. From organizational charting and reporting
to reorganizations, mergers and succession planning, Aquire provides easy-to-use tools that
increase information visibility, expedite decision making and streamline HR activities.
AspireHR
2701 N. Dallas Parkway, Suite 420
Plano, TX 75093 USA
Phone: 214-880-0099
Email: kbrown@aspirehr.com
www.aspirehr.com
Booth #430
AspireHR is the largest SAP partner in the U.S. focused exclusively on the unique needs of
the HR marketplace. With a passion for eliminating risk in HR technology implementations,
AspireHR has world-class packaged software solutions, experienced consultants, and remote
development from our Dallas Delivery Center of Excellence. AspireHR is recognized by SAP as
an authorized services partner, an exclusive distinction reserved for elite-level service providers.
SAP ERP HCM services include E-Recruiting, E-Learning, Employee Self Service, Manager Self
Service, upgrades/re-implementations, and traditional SAP ERP HCM implementation services
such as payroll, benefits, time management, and full historic data conversions.For information,
please visit www.AspireHR.com or 214-880-0099.
Delego Software, Inc.
12926 Dairy Ashford, Suite 184
Sugar Land, TX 77478 USA
Phone: 281-491-0319
Email: aczenski@delego.ca
www.delego.ca
Booth #105
Delego is the global leader in providing the most choices in credit card and electronic payment
processing for SAP applications. As the only solution to provide both onsite and hosted
choices, Delego also provides the most choices for your card information security with choice
of token replacement methods, alternative payment methods, and processor connections. As
the most flexible and robust payment solution, Delego can meet your specific needs, quickly
and cost effectively. Delego delivers to your timeline and within budget. Delego can also
quickly convert you from another solution with ease.
Deloitte Consulting LLP
25 Broadway
New York, NY 10004 USA
Phone: 212-618-4000
Email: deloitteglobalsappractice@deloitte.com
www.deloitte.com/sap
Booth #875
Deloitte Consulting LLP adds a new dimension to any SAP implementation, providing a 360-
degree approach to maximize the value of your SAP investment. We view implementation
through a broader lens, using our multidisciplinary capabilities to produce solutions that help
you achieve unmatched business value. Were in every global business hub and our team is
well positioned to help you anticipate the needs of your global suppliers and customers. Ask
us how we can help transform your company by going beyond basic improvement to achieve
stellar business performance and produce significant and sustainable change.
Dickinson + Associates
One North LaSalle Street
Suite 800
Chicago, IL 60602 USA
Phone: 312-419-9600
Email: info@dickinson-assoc.com
www.dickinson-assoc.com
Booth #345
Dickinson + Associates, an SAP partner, Delivers New Implementations, Upgrade Services,
Value-Driven SAP Optimization, On-Site and Remote Support, and Professional Staffing
Services. Our consulting professionals are truly Business People who know SAP systems that
bring the right combination of Industry and SAP expertise for your SAP needs.
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57
Exhibiting Companies
Dolphin
1487 Dunwoody Drive, Suite 350
West Chester, PA 33647 USA
Phone: 610-725-9125
Email: contact@dolphin-corp.com
www.dolphin-corp.com
Booth #1135
Dolphin makes crucial business operations like managing documents and data for Human
Capital Management easier and smarter for organizations using SAP solutions. Focused on
improving business performance, and utilizing SAP Business Workflow, Dolphin automates
core HR processes to streamline administrative tasks, provide visibility, increase efficiency
and support compliance within changing global and local environments. Our solutions allow
you to pay more attention to strategic tasks, containing costs, and improving productivity. The
company was founded in 1995 and has offices in Philadelphia, PA and San Jose, CA. Dolphin
solutions are implemented across North America and around the world.
e-DATA Corporation
751 Canyon Drive, Suite 150
Coppell, TX 75019 USA
Phone: 866-807-3549
Email: sales@e-data.com
www.e-data.com
Booth #1300
e-DATA of Dallas, Texas, is a leading manufacturer of Web-based time & attendance and physical
access control systems. e-DATA products include integrated fingerprint biometrics, smart card
options and an interface with SAP-certified integration. For more than 15 years, e-DATA has
developed time & attendance terminals that easily deploy with enterprise-level payroll and
workforce management systems worldwide. e-DATAs open architecture, scalable solutions are
perfect for many business and HR applications.
EPI-USE
2002 Summit Boulevard, Suite 825
Atlanta, GA 30319 USA
Phone: 678-872-0040
Email: willem.spies@us.epiuse.com
www.epiuse.com
Booth #600
EPI-USE is a leader in global SAP ERP HCM, Payroll and Talent Management consulting,
implementation, support and complimentary software solutions. With local presence in North
America, Mexico, South America, Africa, Asia, Australia, Europe, and the United Kingdom, EPI-
USE has over 850 consultants with deep expertise in implementing SAP for private and public
sector organizations around the world. And with over 25 years in the HCM and Technology
space, EPI-USE now offers expanded services for SAP financials and logistics, supply chain
management, GRC / security, and business intelligence as a full-scope, cross industry SAP
solution provider supporting regional and global deployments.
Exaserv, Inc.
30000 Mill Creek Avenue, Suite 350
Alpharetta, GA 30022 USA
Phone: 678-808-0400
Email: info@exaserv.com
www.exaserv.com
Booth #1435
Exaserv Inc. is a leading HCM Solution Provider, combining Human Resources and Information
Technology expertise to advise, build, realize, and support innovative solutions. These
solutions guarantee an exceptional Human Capital Management experience for both employer
and employee. Exaserv brings both regional and global expertise to our clients from over 150
projects worldwide. Our proven project methodology and SAP enhancement products are two
additional cornerstones of the solutions and services we provide our customers. Exaserv, Inc.
is headquartered in Alpharetta, Georgia with European operations in Luxembourg and Asia-
Pacific operations in Malaysia.
GetThere
3150 Sabre Dr.
Southlake, TX 76051 USA
Phone: 682-605-1000
Email: juan.parra@getthere.com
www.getthere.com
Booth #1560
GetThere is the leading travel and collaboration management solution used by global
corporations and government agencies. GetThere provides a convenient way for employees
to book travel, meetings and video conferencing while significantly reducing travel costs. The
majority of Fortune 200 companies rely on GetTheres sophisticated travel technology and
reliable service.
HR.com
124 Wellington Street East
Aurora, ON L4G 1J1 Canada
Phone: 905-727-1340
Email: dwhitmarsh@hr.com
www.hr.com
Booth #1380
HR.com is a free website that is in business to help build great companies by connecting them
to the knowledge and resources they need to effectively manage the people side of business.
As the largest social network and online community of HR executives, we provide thousands
of worldwide HR Professionals and Suppliers with easy access to shared knowledge on best
practices, trends and industry news in order to help them develop their most important asset
their people.
HumanConcepts
3 Harbor Drive
Suite 200
Sausalito, CA 94965 USA
Phone: 415-332-3030
Email: info@HumanConcepts.com
www.HumanConcepts.com
Booth # 1453
HumanConcepts enables enterprises to better manage organizational change of all types,
including growth, restructuring, M&A and reorganization. Used by many of the worlds largest
organizations, HumanConcepts solutions provide immediate return on investment by enabling
companies to reorganize faster, manage financial targets, stay in compliance, and reduce both
cost and risk.HumanConcepts is the developer of Transition Manager, a unique end-to-end
solution for managing workforce separation processes as well as OrgPlus Enterprise, the
award winning platform for HR data visualization and planning. HumanConcepts solutions
have SAP-certified integration, and integrate seamlessly to leverage your SAP investments.
Ingentis
Softwareentwicklung GmbH
Raudtener Str. 7
Nuremberg, 90475 Germany
Phone: 00499119897590
Email: mail@ingentis.de
www.ingentis.com
Booth #1340
Launched in 1997, Ingentis Softwareentwicklung GmbH has evolved into one of Germanys
most innovative companies in the IT sector. Ingentis offers individual software development as
well as standard software products. The flagship product is org.manager, a tool for automated
organizational chart design. It allows direct connections to all major personnel administration
systems like SAP, Oracle or PeopleSoft. Another product is easy.pes. This tool helps HR
professionals to plan and evaluate assessment centres and personnel development seminars.
Ingentis serves over 450 clients on four continents, such like Hewlett-Packard, Deutsche
Telekom, Siemens, Nestl, Coca-Cola, Lukoil, BMW, Volkswagen and many more.
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58
Exhibiting Companies
Insider Training
20 Carematrix Drive
Dedham, MA 02026 USA
Phone: 781-751-8700
Email: info@wisinsidertraining.com
www.WISinsidertraining.com
Booth #1050
Insider Training is the most convenient, cost-effective way to sustain your competitive edge on g
evolving SAP technologies. We offer over 40 in-depth Seminars on Demand, all recorded live at
SAPinsiders world-class events and designed to answer your toughest questions. View courses
online, download them to your desktop, or watch videos on CD to get detailed training and
practical insights from our lessons and case-studies, without the cost of travel or time spent
away from work. Visit us at the WIS Publishing Booth, or at www.WISinsidertraining.com.
Kaba Workforce Solutions
3015 N. Commerce Parkway
Miramar, FL 33025 USA
Phone: 954-416-1720
Email: jgunder@kbm.kaba.com
www.kaba-benzing-usa.com
Booth #1335
Kaba Workforce Solutions provides technologies and services for automating time and
attendance, labor data collection, demand scheduling, analytics, employee self-service,
and regulatory compliance. The company provides systems that allow clients worldwide to
efficiently collect, validate, and process workforce time and labor information into SAP for
enterprise systems optimization. In addition, Kaba Workforce Solutions offers a suite of
flexible products that include B-COMM for SAP as well as AutoTime, an end-to-end time and
attendance, labor collection, analytics and labor costing system.
Kronos Incorporated
297 Billerica Road
Chelmsford, MA 01824 USA
Phone: 800-225-1561
Email: info@kronos.com
www.kronos.com
Booth #1205
Kronos helps organizations manage their most valuable strategic asset their workforce.
How? By giving them the tools they need to help them control labor costs. Minimize
compliance risk. And improve workforce productivity. Our easy-to-own workforce management
solutions make complete automation and high-quality information a reality. Kronos time and
attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics
solutions give our customers the edge they need to compete in the global marketplace. With
thousands of installations in organizations of all sizes including over half the Fortune 1000
were proving workforce management doesnt have to be so hard.
NAKISA
733 Cathcart Street
Montreal, PQ H3B 1M6 Canada
Phone: 514-228-2000
Email: tak.kusano@nakisa.com
www.nakisa.com
Booth #560
Nakisa enables the worlds largest organizations to Visualize What Matters Most. The
company develops organization and talent visualization software to help customers gain clarity
into human capital data, easily manage key talent information and optimize the sustainability
and impact of the workforce. Nakisa serves companies across all sectors and regions,
including the likes of Airbus, Alstom, BBC, Carrefour, Merck, Michelin, Nissan, RBC Financial
Group, Sony and Statoil. Strategic partners include SAP, Oracle, and Microsoft. Via a special
agreement, SAP directly sells and supports Nakisa technology around the world.
NorthgateArinso
6625 The Corners Parkway
Suite 400
Norcross, GA 30092 USA
Phone: 678-259-0500
Email: marketing@ngahr.com
www.ngahr.com
Booth #1235
NorthgateArinso is a leading global HR services provider offering innovative HR business
solutions through HR Technology, HR Outsourcing (HRO/HR BPO), and HR Consulting. We
focus on improving the quality and optimizing the cost of HR service delivery, resulting in
superior business agility. We help HR executives optimize their HR service delivery through
smarter process and more efficient technology, supporting key HR areas like workforce
administration, multi-country payroll, recruitment, learning, self-service, and any talent
management process.
OpenText
275 Frank Tompa Drive
Waterloo, ON N2L 0A1 Canada
Phone: 800-499-6544
Email: sales@opentext.com
www.opentext.com/sap
Booth #675
Modern Human Resource (HR) Management is driven by goals of efficiency and service
quality. Expectations from executive managers are high. OpenText Employee File Management
for SAP Solutions (resold by SAP as SAP Employee File Management by OpenText) provides
HR departments with a complete solution: all printed documents from employees and
job applicants, master data, and internal personnel documents are immediately available
from the electronic personnel file. With Employee File Management, your master data and
statements, as well as the original documents, are displayed in SAP in a clearly organized
folder structure.
Presence of IT
3109 Knox Street, Suite 619
Dallas, TX 75205 USA
Phone: 514-654-1614
Email: Rob.Orosz@presenceofit.com
www.presenceofit.com
Booth #1535
Presence of IT is a focused Human Capital business that provides specialist HR advisory
consulting and software development with tools for Business Process efficiency and
compliance. Our expertise allows organizations to gain maximum return from their investment
in Human Resources service delivery and HR related technology. Presence of IT offers a
total business solution based on an in-depth and practical understanding of HR strategy
and operational requirements, business processes, IT systems, software applications and
integration complexities. We are able to combine our skills and services to provide clients with
practical and value adding business solutions.
PwC
300 Madison Avenue
New York, NY 10017 USA
Phone: 312-298-3199
Email: carol.j.zielinski@us.pwc.com
www.pwc.com/us/sap
Booth #1000
PwC (www.pwc.com) network firms provides industry-focused assurance, tax and advisory
services to enhance value for their clients. More than 161,000 people in 154 countries
across the PwC network share their thinking, experience and solutions to develop fresh
perspectives and practical advice. Our consulting professionals leverage our network of global
resources and industry knowledge to help clients implement their business strategies and
priorities to build effective organizations, innovate and grow profitably, reduce costs, manage
risk and regulation, and leverage talent. As business integrators, we look across the entire
organization - focusing on strategy, structure, people, process and technology - to help our
clients drive sustainable change that yields measurable results.
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Exhibiting Companies
Rimini Street, Inc.
7251 West Lake Mead Blvd.
Suite 300
Las Vegas, NV 89128 USA
Phone: 888-870-9692
Email: drowe@riministreet.com
www.riministreet.com
Booth #900
Rimini Street provides world-class, third-party software support for SAP R/3 4.x, SAP ECC
5.0, SAP ECC 6.0 and SAP BW 3.5 and earlier releases used by the majority of SAP licensees
worldwide. The Rimini Street annual support program features a seasoned team of SAP
engineers with an average of more than 10 years of SAP experience. With Rimini Street
Support, SAP licensees enhance their SAP total cost of ownership and derive more value that
includes ultra-responsive service, support for all their SAP configurations and enhancements,
and can remain on their current releases without required product upgrades or migrations for
10 years or more.
SAP Americas
3999 West Chester Pike
Newtown Square, PA 19073 USA
Phone: 800-872-1727
Email: deanna.ransom@sap.com
www.SAP.com/usa/solutions
Booth #650
As the worlds leading provider of business software, SAP delivers products and services
that help accelerate business innovation for our customers. We believe doing so will unleash
growth and create significant new value for our customers, SAP, and ultimately, entire
industries and the economy at large. Today, customers in more than 120 countries run SAP
applications from distinct solutions addressing the needs of small businesses and midsize
companies to suite offerings for global organizations.
SAPexperts
20 Carematrix Drive
Dedham, MA 02026 USA
Phone: 781-751-8700
Email: customer@wispubs.com
www.sapexperts.com
Booth #1050
Avoid costly trial-and-error, save time and money, and minimize the effort to get your SAP projects
done right with the SAPexperts knowledgebases. A simple keyword search immediately gives
you highly sought-after advice, step-by-step instruction, time-saving tips, and best practices that
are more complete and trusted than anything else youll find on the Web - guaranteed. Its like
having a consultant by your side all year long. SPECIAL OFFER Purchase a risk-free license to
any of the SAPexperts knowledgebases onsite and get a free SAP PRESS book of your choice.
The SAPexperts knowledgebases include: CRM Expert, BI Expert, Project Expert, HR Expert,
Financials Expert, GRC Expert, SCM Expert, Solution Manager Expert, as well as SAP Professional
Journal. Visit the SAPexperts at the WIS PUBLISHING booth, or at www.sapexperts.com.
SAPinsider
20 Carematrix Drive
Dedham, MA 02026 USA
Phone: 781-751-8755
Email: insider@wispubs.com
sapinsider.wispubs.com
Booth #1050
SAPinsider magazine, sponsored by SAP, is the premier source of information for the r
executives, managers, consultants, and implementation and development teams who are
decision makers for their SAP systems. Read loyally by 125,000+ professionals charged with
maximizing the return on their companys multi-million dollar investment in SAP technology,
the magazine provides SAP customers with advanced notice of SAPs key product and service
initiatives, directly from SAP executives. http://sapinsider.wispubs.com
A perfect complement to SAPinsider, insiderPROFILES magazine offers detailed profiles of
todays most influential business and IT leaders their strategies, best practices, and how they
leverage SAP solutions to achieve their objectives. Each issue delivers firsthand accounts and
insights from customers, partners, and industry thought leaders about how theyre innovating
and driving business value through SAP technology. http://insiderPROFILES.wispubs.com
SAP PRESS
20 Carematrix Drive
Dedham, MA 02026 USA
Phone: 781-751-8700
Email: info@sap-press.com
www.sap-press.com
Booth #1050
SAP PRESS is the premier publisher of over 250 technical and strategic books for the SAP
community. We proudly offer an expansive range of unique titles to help you master SAP
technology and complete key SAP projects faster, while avoiding costly mistakes. Chosen from
among the best and brightest minds at SAP, leading consultancies, and SAP customers from
around the globe, our authors deliver keen insights, proven best practices, and solutions to
the challenges with which our readers struggle daily. SAP PRESS is thrilled to announce the
release of SAP PRESS BooksOnline, our all-new online reading platform. Visit the SAP PRESS
Bookstore or www.sap-press.com for details.
Sparta Consulting
111 Woodmere Road, Suite 200
Folsom, CA 95630 USA
Phone: 888-985-0301
Email: dhansen@spartaconsulting.com
www.spartaconsulting.com
Booth #1200
Sparta Consulting, a KPIT Cummins company, is an SAP gold level services partner with
deep expertise in assisting organizations with the advisory, migration, upgrade, business
optimization or implementation of core SAP human capital management (HCM) solutions
such as PA/OM, benefits, global payroll, robust SAP talent management solutions and beyond.
Sparta combines the agility of 1200+ SAP consultants, 4 global delivery centers, proven best
practices and packaged toolsets to enable accelerated implementations and lower ownership
costs. For more information visit www.spartaconsulting.com.
SpinifexIT
Unit 34 / 15 Ricketts Road
Mount Waverly, Victoria 3149
Australia
Phone: +61 3 9543 1075
Email: dpithie@spinifexit.com.au
www.spinifexit.com
Booth #1450
SpinifexIT is a software development company with SAP-certified integration that specializes
solely in business process improvement products for the HR & Payroll modules in SAP
systems. All of the solutions run live in the SAP environment and are built on an ABAP platform.
SpinifexIT has headquarters in Melbourne Australia and Atlanta, Georgia. SpinifexIT has over
350 active customers using its suite of solutions in Australia, the US, Canada, Europe, SE
Asia, South Africa & China. SpinifexIT is a world leading company in the production of SAP R/3
software specifically for the HR/Payroll module including the Easy Reporter, Easy Helpdesk
and Easy Clone tools.
Symphony Management Consulting
5950 Fairview Road, Suite 619
Charlotte, NC 28210 USA
Phone: 704-556-2288
Email: info@symphony-consulting.com
www.symphony-consulting.com
Booth #825
Symphony Management Consulting is a leading provider of SAP ERP HCM consulting services.
We are a WBE certified organization owned and managed by experienced SAP ERP HCM
professionals, with the most highly skilled resources available in the market today. Our
consultants have assisted numerous commercial and public sector organizations with various
initiatives, and have extensive technical and business knowledge. Realizing that organizations
today do not want just an outsourcing provider, we strive to not only assist you in your current
need, but to become a trusted advisor to your organization to help you achieve a maximum
return on your investment.
A KPT CummIns Company A KPT CummIns Company
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Exhibiting Companies
Synactive, Inc.
950 Tower Lane, Suite 750
Foster City, CA 94404 USA
Phone: 650-341-3310
Email: info@guixt.com
www.guixt.com
Booth #335
Synactive is an SAP software solution partner in the SAP PartnerEdge program and leading
developer of GuiXT optimization and user-enablement solutions for use with SAP ERP
applications. Because GuiXT software comes pre-packaged with installations of the SAP GUI
4.6b to 7.0 and is fully integrated with the SAP GUI environment, customers can customize,
simplify, and automate transaction screens to the requirements of specific jobs, while leaving
essential SAP coding untouched.
Terra Information Group, Inc.
4200 Cantera Drive, Suite 108
Warrenville, IL 60555 USA
Phone: 630-692-1872
Email: mamtaa@terrainformation.com
www.terrainformation.com
Booth #1480
Terra Information Group is a World-Class SAP consulting firm that has specialized in SAP
human capital management since 1997. The company was founded by Platinum Level HCM
Consultants and has grown organically through outstanding references and referrals. TIG was
selected as an SAP ERP HCM All-in-one Reseller in 2010 and has been an SAP vendor since
2004. They have also developed rapid deployment solutions for most of the SAP ERP HCM
modules such as performance management, ESS, MSS, core HCM, eRecruiting and Nakisa as
well as mobile HCM solutions.
TimeLink
2975 Westchester Avenue
Purchase, NY 10577 USA
Phone: 9148349301
Email: info@timelink.com
www.timelink.com
Booth #1460
TimeLink provides enterprise workforce management software and hardware solutions
that help organizations across a wide-range of industries to more effectively plan, manage,
engage and deploy their workforce. TimeLink delivers an integrated, open-standards based
web solution set that includes: data collection, time and attendance, leave management,
workforce scheduling, reporting and analytics which can be implemented on-premise
or accessed on-demand. With these solutions, TimeLink helps organizations streamline
workforce-related business processes, control labor costs, manage compliance risk and
improve workforce productivity.
Titan Consulting
3411 Preston Road
Suite C13, PMB 205
Frisco, TX 75034 USA
Phone: 972-377-3091
Email: warren@titanconsulting.net
www.titanconsulting.net
Booth #800
SAP software brings together all facets of your organization, and helps them act as one.
But to perform at its highest level, you need experienced SAP consultants on your side.
Thats why Titan Consulting offers senior-level SAP consultants who will help you unleash
your full potential. As an official SAP partner, we are always on top of the latest upgrades,
enhancements, and changes to the SAP portfolio. This helps us devise the best plan to get the
most out of your business. With our experts on your side, youll truly be ready to unleash the
power of together. www.titanconsulting.net.
Verbella CMG
307 Barn Hill Road
West Chester, PA 19382 USA
Phone: 484-889-3921
Email: kevin.shaw@verbellacmg.com
www.verbellacmg.com
Booth #357
Verbella delivers SAP content management solutions designed to meet your business
requirements. Our Solutions are utilized across the enterprise for Finance, HR, Compliance,
PLM, T & E, and any other SAP document related processes. As a Platinum Kofax Partner
we can integrate to SAP or any other system, inbound and outbound documents in whatever
formats your business requires. Our Accounts Payable and Human Capital Management
Business Process Automation Solutions, feature both SAP and non-SAP Workflow Solutions
from Norikkon. We provide tools, implementations and migrations of SAP content server,
IXOS, OpenText, Mobius, Common Store, FileNet, Documentum and many mainframe storage
repositories.
Whitaker-Taylor
1349 W. Peachtree Street
Suite 1995
Atlanta, GA 30309 USA
Phone: 404-253-7760
Email: contact@whitakertaylor.com
www.whitakertaylor.com
Booth #1305
Whitaker-Taylor is a global SAP ERP HCM consulting firm that leads companies in improving
support levels and usability of existing SAP ERP HCM implementations. Leveraging a unique
teaming model, Whitaker-Taylor streamlines production support and strengthens a companys
internal skills. Providing flexible bandwidth with deep functional and technical expertise,
Whitaker-Taylor delivers HR business process enhancements and new functionality integration
to improve SAP ERP HCM usability. As a result SAP ERP HCM customers keep pace with
business requirements, deliver increased value to their business users, and maximize their
return on investment. Whitaker-Taylor North American headquarters are in Atlanta with
regional offices in Los Angeles. European headquarters are based in Amsterdam.
Worklogix
195 Sarasota Circle S.
Montgomery, TX 77356 USA
Phone: 514-321-5445
Phone: Email: info@worklogix.com
www.worklogix.com
Booth #1455
Worklogix is a management consulting and technology services firm that specializes in
enterprise application development, project delivery and implementation support in the
area of SAP ERP HCM. Our mission is to deliver professional services and technology
solutions that minimize risk and generate business results for our clients. Worklogix delivers
the following services both onsite and remotely: Application development such as ABAP,
Workflow, Java, and Web Dynpro; Configuration in all SAP ERP HCM sub-modules including
Performance Management, Compensation Management, E-Recruiting, Succession Planning,
ESS/MSS, Personnel Administration and Organizational Management; Configuration of the
SAP NetWeaver Portal including Content Management and Knowledge Management.
xft Inc.
2881 East Oakland Park Boulevard
Fort Lauderdale, FL 33306 USA
Phone: 954 903 0582
Email: info@xft-software.com
www.xft-software.com
Booth #1375
xft is an SAP partner company specializing in document-centric business processes. We have
served SMEs and global players alike for more than 8 years, offering high SAP expertise
and cutting-edge solutions for business case management within SAP. By replacing your
paper-based employee file with a digital xft personnel file, you can dramatically increase
the efficiency of modern HR administration and process management, such as shared
service center processes, hiring processes or open enrollment. Highly customizable and fully
embedded into SAP, xft personnel file significantly reduces your TCO, making xft the prime
choice for individually fitted and sustainable business solutions.
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Since 1998, EPI-USE America has provided the knowledge, resources and expertise to
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For more than 25 years, EPI-USE has delivered world-class services and products to many
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