AVAYA Modular Messaging

Configuration Note 88029 Version O (3/10)

Siemens HiPath 4000

T-1 QSIG
Siemens HiPath 4000
Message Waiting Automated Attendant TRUNK T1 Line Interface Return to Operator Call ID T1 Boards

Message A pplication Server

The PBX and MM are assumed to be collocated. For other configurations please consult with the Switch Integrations group.

CPU M um Software inim Minimum Software See section 2.0

V2.0

Overview This Configuration Note is intended for Avaya certified Modular Messaging technicians/engineers who are familiar with Modular Messaging procedures and terminology. It also assumes that you are Siemens certified or very familiar with the features and functionality of the Siemens PBX supported in this Configuration Note and the QSIG protocol. Use this document in conjunction with Modular Messaging Installation Guide and the Siemens PBX Administration Guide. Please read the entire document before attempting any configuration. 1.0 METHOD OF INTEGRATION
With QSIG T1, one digital pathway between the PBX and the MAS transmits both call information and voice communications

With T1 QSIG integration, one digital pathway between the Siemens HiPath 4000 and the Avaya Message Application Server (MAS) transmits both call information and voice communications. The pathway is provided by an ISDN digital link (QSIG), which provides channels that connect to the Dialogic T1 card. Within the D-Channel, routing information is sent to the MAS containing information regarding the source of the call and with reason codes. The MAS processes call information from the supplementary code in the D-Channel, which routes call reasons directly to mailboxes. MessageWaiting indication is set and canceled using the supplementary code service. Voice is carried through the system in digital format.

Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc. experience configuring its systems. These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products. Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the Technical Assistance Center at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions contained herein.

Siemens HiPath T1/QSIG

MAS Requirements
1

Release Note:

2.0 AVAYA MESSAGE APPLICATION SERVER REQUIREMENTS Dialogic D/480JCT-1T1 or D/240JCT-T1 CT Bus cable (only required for multiple card installation) Software Releases 1: MM 2.0 (w/SP4 or later), MM 3.0, 3.1, 4.x, 5.x

Should features of the integration not function optimally when integrated to a PBX or MM that may be operating on an unsupported software release as defined Section 2.0 and 3.1, customers will need to upgrade their PBX and/or MM to a supported software release. PBX hardware requirements

3.0 PBX HARDWARE REQUIREMENTS TMDNH P/N Q2192-X (T1 card) or DIU2U P/N Q-2216-X (T1 Card) Cables: -RJ45 to RJ48C on the Dialogic (cable depends on PBX connection)

PBX software requirements

3.1 PBX SOFTWARE REQUIREMENTS Minimum Software 1: Version 2.0 4.0 SUPPORTED INTEGRATION FEATURES
[ ] Items are supported System Forward to Personal Greeting All Calls Ring/no answer Busy Station Forward to Personal Greeting All Calls Ring/no answer Busy Auto Attendant Call Me Direct Call External Call ID (ANI) Fax Find Me Internal Call ID Message Waiting Indication (MWI) Multiple Call Forward Multiple Greetings N+1 Outcalling Queuing Return to Operator

Supported integration features

[ ] [ ] [ ]

[ ] [ ] [ ] [ [ [ [ [ [ [ [ [ [ [ [ [ [ ]
] ]

] ]
] ]

] ] ]
]

] ] ]

The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1

Siemens HiPath T1/QSIG

5.0 CONFIGURING THE PBX TO INTEGRATE Consult with your Siemens vendor and ensure the proper hardware, software and system options or features are properly installed to support QSIG. The following programming is intended for certified PBX technicians/engineers. Critical entries are in BOLD. Display the Hardware inventory and ensure a Q2192-X T1 card is available and properly installed to support this integration. If you are using a Q2216-X T1 card see section 5.0.1
<DIS-BCSU; DIS-BCSU; H500: AMO BCSU

STARTED

NOTICE: The screens in this Config Note are only for illustration purposes. It is recommended that a qualified technician review the customers HiPath QSIG programming for accuracy.

ADDRESS : LTG 1 LTU 1 SOURCE GROUP 1 -----+-----------+---------+---+---+-+----------+-----+----- -+---------+ | ASSIGNED | MODULE |FCT|HWY| | INSERTED | | | MODULE PEN | MODULE | TYPE |ID |BDL| | MODULE |STATE| HW-INFO| STATUS| -----+-----------+---------+---+---+-+------------+-----+--------+-------+ 37 | Q2261-X100 DSCX 2 | | Q2261-X100 | 3 | D970-H | READY | 49 | AVAILABLE | | AVAILABLE | | | | 55 | Q2468-X RG-USA | | Q2468-X | 1 | - | READY | 61 | Q2192-X TMDNH 2 A | | Q2192-X | 1 | D504-C | READY | 67 | Q2168-X SLMO24 1 A | | Q2168-X | 1 | -08 - | READY | 73 | Q2158-X SLMO24 1 A | | Q2158-X | 1 | -05 - | READY | 79 | Q2246-X SLMA24 A |*| | | | NPR | 85 | Q2246-X SLMA24 A | | Q2246-X | 1 | -09 - | READY | 91 | Q2246-X SLMA24 A |*| | | | NPR | 97 | Q2246-X SLMA24 A |*| | | | NPR | 103 | AVAILABLE | | AVAILABLE | | | | ADDRESS : LTG 1 LTU 2 SOURCE GROUP 1 -----+-----------+---------+---+---+-+------------+-----+--------+-------+ | ASSIGNED | MODULE |FCT|HWY| | INSERTED | | | MODULE| PEN | MODULE | TYPE |ID |BDL| | MODULE |STATE| HW-INFO| STATUS| -----+-----------+---------+---+---+-+------------+-----+--------+-------+ 19 | Q2187-X SIUX2 2 | | Q2187-X | 1 | -02 - | READY | 25 | Q2192-X TMDNH 2 A | | Q2192-X | 1 | D504-C | READY | 31 | Q2452-X TMDID A |*| | | | NPR | 37 | Q2469-X TMEMUS A |*| | | | NPR | 43 | Q2469-X TMEMUS A |*| | | | NPR | 49 | Q2303-X20 STMI-HFA 3 A | | Q2303-X20 | 1 | -03 - | READY | 55 | Q2485-X TMC16P A |*| | | | NPR | 61 | AVAILABLE | | AVAILABLE | | | | 67 | AVAILABLE | | AVAILABLE | | | | 73 | Q2166-X LTUCX | | Q2166-X | 1 | -07 - | READY | 79 | Q2192-X TMDNH 2 A | | Q2192-X | 1 | D504-C | READY | 85 | Q2168-X SLMO24 1 A | | Q2168-X | 1 | -08 - | READY | 91 | Q2158-X SLMO24 1 A | | Q2158-X | 1 | -05 - | READY | 97 | Q2246-X SLMA24 A |*| | | | NPR | 103 | Q2303-X20 STMI-HFA 3 A | | Q2303-X20 | 1 | -03 - | READY | 109 | AVAILABLE | | AVAILABLE | | | | 115 | AVAILABLE | | AVAILABLE | | | | 121 | Q2468-X RG-USA | | Q2468-X | 1 | - | READY |

T1 QSIG Hardware

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Siemens HiPath T1/QSIG

Next, ensure the trunk group is created.

<DIS-BUEND TGRP = 90 FORMAT = L DIS-BUEND:90,L; H500: AMO BUEND STARTED -------------------------- FORMAT = L -----------------------------------+ TGRP NUMBER : 90 TGRP NAME : VOICE MAIL MAXIMUM NO. : 23 | CHARCON : NEUTRAL | SUBGROUP NO.: 3 DEVICE TYPE : S1CONN TRACENO : 0 | RESERVED : N SEARCH MODE : CIRCULAR ACD THRESHOLD : * | NUMBER OF ASSOCIATED ROUTES : 1 PRIORITY : 1 | TDDRFLAG : OFF TDDRTHRESHOLD: SOURCEGROUPIDX : 1 | | GDTRRULE : 0 ACDPMGRP : 0 | | THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: | +------------------------------------------------------------------------+ | 1- 2- 79-0 1 | 1- 2- 79-0 2 | 1- 2- 79-0 3 | | 1- 2- 79-0 4 | 1- 2- 79-0 5 | 1- 2- 79-0 6 | | 1- 2- 79-0 7 | 1- 2- 79-0 8 | 1- 2- 79-0 9 | | 1- 2- 79-0 10 | 1- 2- 79-0 11 | 1- 2- 79-0 12 | | 1- 2- 79-0 13 | 1- 2- 79-0 14 | 1- 2- 79-0 15 | | 1- 2- 79-0 16 | 1- 2- 79-0 17 | 1- 2- 79-0 18 | | 1- 2- 79-0 19 | 1- 2- 79-0 20 | 1- 2- 79-0 21 | | 1- 2- 79-0 22 | 1- 2- 79-0 23 | | +------------------------------------------------------------------------+ AMO-BUEND-111 TRUNK GROUP

Ensure the Digital T1 Trunks are configured properly.

<DIS-TDCSU:1-2-79-0 PEN2 = DEV = TYPE = TGRP = FORMAT = DIS-TDCSU:1-2-79-0,,,,,; H500: AMO TDCSU STARTED +------------------------ DIGITAL TRUNK (FORMAT=L) ----------------------+ | DEV = S1CONN PEN = 1-02-079-0 TGRP = 90 | |----------------------------------------------------------------------| | PROTVAR = PSS1V2 INS = Y SRCHMODE = CIR | | COTNO = 90 COPNO = 90 DPLN = 0 | | ITR = 0 COS = 75 LCOSV = 6 | | LCOSD = 1 CCT = DESTNO = 90 | | SEGMENT = 1 DEDSCC = DEDSVC = NONE | | FACILITY = DITIDX = SRTIDX = | | TRTBL = GDTR SIDANI = N ATNTYP = TIE | | CBMATTR = NONE NWMUXTIM = 10 TCHARG = N | | SUPPRESS = 0 DGTPR = CHIMAP = N | | ISDNIP = ISDNNP = | | PNPL2P = PNPL1P = PNPAC = | | TRACOUNT = 31 SATCOUNT = MANY NNO = 90 | | ALARMNO = 0 FIDX = 1 CARRIER = 1 | | ZONE = EMPTY COTX = 90 FWDX = 5 | | DOMTYPE = UNKNOWN DOMAINNO = 0 TPROFNO = | | INIGHT = CCHDL = | | UUSCCX = 16 UUSCCY = 8 FNIDX = 1 | | CLASSMRK = EC & G711 SRCGRP = 1 | | TCCID = |

Trunk Group (example)

PSS1V2 - T1 QSIG Protocol

SEGMENT 1 Note: SEGMENT 8 is currently not supported with Avaya MM

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Siemens HiPath T1/QSIG

|----------------------------------------------------------------------| | BCNEG = N BCGR = 1 LWPAR = 1 | | LWPP = LWLT = LWPS = | | LWR1 = LWR2 = | | SVCDOM = | | BCHAN = 1 && 23 | | | +----------------------------------------------------------------------+ AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 23 AMO-TDCSU-111 DIGITAL TRUNKS

Ensure the Trunk Groups Class of Service includes the following parameters:
<DIS-COP:90; DIS-COP:90; H500: AMO COP

STARTED

COP: 90 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: LINE WITH START-DIAL-SIGNAL SPECIAL MODE REGISTRATION OF LAYER 3 ADVISORIES START-DIALING-SIGNAL TIMER 1 (AMO DTIM2: PARAMETER STADIAL1)

SDL SFRM L3AR TIM1

Ensure the Trunk Groups Class of Trunk includes the following parameters:
AMO-COP -111 CLASS OF PARAMETER FOR DEVICE HANDLER

<DIS-COT:90; DIS-COT:90; H500: AMO COT

STARTED

COT: 90 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: RECALL IF USER HANGS UP IN CONSULTATION CALL KNOCKING OVERRIDE POSSIBLE CALL EXTEND FOR BUSY, RING OR CALL STATE UNRESTRICTED SUFFIX DIALING NETWORKWIDE AUTOMATIC CALLBACK ON BUSY NETWORKWIDE AUTOMATIC CALLBACK ON FREE REGISTRATION OF IMPLAUSIBLE EVENTS END-OF-DIAL FOR BLOCK IS SET SEND NO NODE NUMBER TO PARTNER CONNECTION TO ROUTE OPTIMIZATION NODE LAST REDIRECTING NUMBER IS SEND TO PHONEMAIL INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR TSC-SIGNALING FOR NETWORKWIDE FEATURES (MANDATORY) USE DEFAULT NODE NUMBER OF LINE INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR (DATA) LINE WITH IMPLICIT NUMBERS NO SIMPLE DIALOG AVAILABLE RESERVED ELEMENT NO TONE

RCL KNOR CEBC USD CBBN CBFN IEVT BLOC LWNC ROPT LRPM NLCR TSCS DFNN NLRD LINO NOSD R251 NTON

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Siemens HiPath T1/QSIG

Note: Ensure AOCC is not present on the COT, as this will prevent Call ID transfers failure from the Attendant Console. Verify the QSIG Protocol is available:
<dis-prode:db,vartab; DIS-PRODE:DB,VARTAB; H500: AMO PRODE STARTED PVCDNO : 16 "UNITED STATES OF AMERICA " VERSION: B0-EL0.20.003 +---------------------+--------+--------+---------------------------+ | PROTVAR | | PDNAME | PDSTRING | +---------------------+--------+--------+---------------------------+ | CORNV33 | PDNORM | PD01 | CORNET-N 1.3f (IM) | | | PDA1 | PD02 | NI-2 PRI MAINTENANCE | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | ETSI | PDNORM | PD03 | EURO-ISDN REF-T USER-SIDE | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | EDSS1NET | PDNORM | PD04 | EURO-ISDN REF-T NET-SIDE | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SBQ9311 | PDNORM | PD05 | S0-BUS DSS1 ETS 300 403 ) | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SBDSS1 | PDNORM | PD05 | S0-BUS DSS1 ETS 300 403 ) | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | PROTVAR | | PDNAME | PDSTRING | +---------------------+--------+--------+---------------------------+ | PSS1V2 | PDNORM | PD06 | ISO QSIG Second ed. SS | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SBNIBRI | PDNORM | PD07 | S0-BUS NI-BRI GR-268-CORE | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | ATT4ESS | PDNORM | PD08 | AT&T 4ESS (TR41459) | | | PDA1 | PD09 | AT&T 4ESS (TR41459) MAINT | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | MCI600 | PDNORM | PD12 | MCI DEX 600 014-0018-04 | | | PDA1 | PD11 | MCI 014-0018-04 MAINT | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SPRINT | PDNORM | PD08 | AT&T 4ESS (TR41459) | | | PDA1 | PD09 | AT&T 4ESS (TR41459) MAINT | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | NI2 | PDNORM | PD13 | NI-2 PRI (SR-4619) | | | PDA1 | PD02 | NI-2 PRI MAINTENANCE | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | CORNUS | PDNORM | PD14 | CORNET-N 1.3f (US) | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+

This is the QSIG protocol.

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Siemens HiPath T1/QSIG

Ensure the Classes of Services are configured as recommended:

<dis-cossu:LCOSV,6; DIS-COSSU:LCOSV,6; H500: AMO COSSU STARTED +----+----------------------------------------------------------------+|LCOS| LAUTH | | | V | 1 2 3 4 5 6 | | |1234567890123456789012345678901234567890123456789012345678901234|COPIN| | |>SERVICE INFORMATION | NUM | +----+----+----|----+----|----+----|----+----|----+----|----+----|----+| 6|XXXXXX.....................................................| 0 | | |LCROPTS: CONFTN | | +----+-----------------------------------------------------------+-----+ AMO-COSSU-111 CLASSES OF SERVICE

<DIS-COSSU:LCOSD,1; DIS-COSSU:LCOSD,1; H500: AMO COSSU STARTED +----+------------------------------------------------------------+-----+ |LCOS| LAUTH | | D | 1 2 3 4 5 6 | |1234567890123456789012345678901234567890123456789012345678901234|COPIN| | |>SERVICE INFORMATION |NUM | +----+----+----|----+----|----+----|----+----|----+----|----+----|--+---+ | 1|X..........................................................| . | +----+------------------------------------------------------------+-AMO-COSSU-111 CLASSES OF SERVICE

Display and ensure the Loadware parameters match our recommendation below:
DIS-LWPAR:,,,TMD,TMDMOS,1; H500: AMO LWPAR STARTED +---------------------------------------------------------------------+ | BLOCK TYPE TMDN64 OPMODE: MOS BLNO : 1 | +---------------------------------------------------------------------+ | OPMODE: FRAMEESF: [X] BISUB8ON: [X] BDETON : [X] | | TABSON : [ ] NETUSER : [X] TIMLOOP: [ ] | | OESDISTH : 30 OESREQTH: 4 | | SESDISTH : 10 SESREQTH: 10 CABLETYP : 3 | | ACKTIM : 10 DLVTIM : 300 WINDOW : 7 | | OCTMAX : 260 RETMAX : 3 | +---------------------------------------------------------------------+ AMO-LWPAR-111 LOADWARE PARAMETERS FOR NETWORKING MODULES

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Siemens HiPath T1/QSIG

Ensure a Reference table is created. If not, create one with default values.
DIS-REFTA:CIRCUIT,1-2-79-0 KIND = DIS-REFTA:CIRCUIT,1-2-79-0,; H500: AMO REFTA STARTED +-----------------------------------------------------------------------+ | R E F E R E N C E C L O C K C I R C U I T S | +--------------+---------+----------+---+------+------+------+-----+--| PEN | MODULE | DEVICE |PRI|ERROR |BLOCK |SUPP. |READY|SRCGRP| | | | | | | | |BUT | | | | | | | | |ASYN.| +--------------+---------+----------+--------+------+------+-----+----| 1- 2- 79- 0 | TMDN_MOS| S1CONN | 0| 32000| N | | N | 1| --------------+---------+----------+---+------+------+------+-----+----AMO-REFTA-111 REFERENCE CLOCK TABLE

Verify the following System Data is programmed as suggested:

<DIS-ZAND:ALLDATA; DIS-ZAND:ALLDATA; H500: AMO ZAND STARTED GENERAL SYSTEM DATA: ==================== TRANSFER = EXTEND , AUTHUP = TA , RNGBKTN = YES , NIGHT = TA , ITRFWD = YES , DSSLT = 5 , DATEDIS = MMDD, MELODY = 1, CPBUPPL = 100, SIUANN = D, CBKNO = 5 , DISPMODE = MODE1, ROUTOPTD = No , DSSDEST = YES , EXCOCO = YES , HOTDIAL = NO , HOLDHUNT = NO , OVRMST = NO , RECHUNT = YES , AMO-ZAND -111 ALERTN = NO , , ANATESIG = TONE , CONFSUB = YES , RCLLT = NO , CPBLOWL = 80 , PREDIA = NO , COEXN = 0 , PNNO = 200, ROUTOPTP = Yes , PARARING = YES , MSGDELAY = NO , COANN = YES , NOCFW = NO , EXBUSYOV = NO , CONITPRO = NO ,

TRANSINH = NO

These parameters are critical and required for QSIG Path Replacement. Note: Path Replacement is a PBX function. There is no MM programming to support/control Path Replacement.

HOLDTN = MUSIC , CODTN = YES , CNTRYCD = K , TRCD = , CUTHRU1A = NO , CO = NO , SEVDIG = NO , PNODECD = 200 , CALLOFF = YES , ONEPARTY = YES , TRDGTPR = NO , TRANSTOG = NO , POSTDDLY = NO , OVRHUNT = NO , CALLACMP = NO ;

SYSTEM DATA

<DIS-ZAND:ALLDATA2; DIS-ZAND:ALLDATA2; H500: AMO ZAND STARTED GENERAL SYSTEM DATA 2: ====================== HOTELNUM DSSPICUP DISPCHES FWDWACKN FWDMAX = = = = = NO YES NO NO 5 , , , , , XFHGMAS FASTCFNA DISCLHNT BSYHANDF FWDVMS1 = = = = = YES YES NO NO YES , , , ,

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Siemens HiPath T1/QSIG

TRCCSN7 = NO , FWDUNDTR COSIND = NO , TRANSCO ANSES = NO , OLISFREE TEXTDISP = CENTER, PABXSELL DSPOWNNO = YES , DIRREC CSDTYPE = STANDARD, CONFTNCD LNR = YES , ROLCKVCM FACBUF = 1 , VCMTRANS HOWLTONE = NO , DISPNUUN DISPTGNA = YES , POSTDRED GRCALL = NO , MAILSCRL ACTIVE TEXTSEL = AMERICAN RELOAD TEXTSEL = AMERICAN INDNADIS = YES , UUS NOCFWTAC = NO , ISYNCHG ROUTTONE = NO , SOFTREST CALWTANA = NO , CBPBUSY SWSTAT = YES , VIRSUBNO ECN = , OOSTONE = NO , TYPEDNIS CONFTONE = YES , DISPTONE CAMPON = YES , USRINGTY AMO-ZAND -111 SYSTEM DATA

= = = = = = = = = = =

= = = = =

NO NO ONHOOK HICOM NO , NO , NO , NO , PRIVATE NO , NO , , , DIV, NO SIMPLEX YES , NO ,

, ,

NUMBER

= INTDNIS , = YES , = K;

<DIS-ZAND:ALLDATA3 DIS-ZAND:ALLDATA3; H500: AMO ZAND STARTED ALL SYSTEM-DATA 3: ================== NWTOPTIM CIDBON NETTEAM CFUI CLIPSTD AMO-ZAND -111 = = = = = 20 SEC , YES , YES , YES , ETSIFSK ; DDSIMPFL RENSFWD VCOCUG NOCFOOO = = = = YES NO NO NO , , , ,

SYSTEM DATA

Ensure the Dialing Plan is a Close Numbering Plan, as an Open Numbering Plan is not recommended.
<DIS-WABE:GEN,3562 DPLN = CPS = DAR = DIS-WABE:GEN,3562,,,; H500: AMO WABE STARTED -------------------------------------------------------------------------| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS | -------------------------------------------------------------------------| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT| | CODE | 1 11111 11112 22 | ANALYSIS | DNI/ADD-INFO | | |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE | -------------------------------------------------------------------------| 3562 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 90 | | | | |DNNO 0- 0- 90 | -------------------------------------------------------------------------AMO-WABE -111 DIALLING PLANS, FEATURE ACCESS CODES

Example MM Hunt Group #

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Siemens HiPath T1/QSIG

10

Ensure the Trunk Route include the proper info with the following data:
<DIS-RICHT:CD CD = DPLN = CPS = SVC = TGRP = LRTE = DNNO = 0-0-90 ROUTOPT = DISPL = DIS-RICHT:CD,,,,,,,0-0-90,,; H500: AMO RICHT STARTED ------------------------------------------------------------------------+ | ROUTES FOR ALL DPLN SVC = VCE | +-------+------------------+----+-+------------------------------+----+-|CODE |NAME, CQMAX, |TGRP|P| DTMF |LRTE|CPAR| F| | |DESTNO AND CPS |CCNO|L+---+---+---------------+-----+ | W| | | 1 111112| |B|CNV|DSP| TEXT |PULS | | D| | |12345 67890 123452| | | | | |PAUSE| | B| +-------+------------------+----+-+---+---+----------------------+----+-|90 |..... ..... ......| 90| | F | W | |PP80 | 90| | |NEUTRAL|VOICEMAIL | | | | | | | | | | |DNNO: 90 | | | | | | | | | | |PDNNO: 90 | | | | | | | | | | |DESTNO : 90 | | | | | | | | | | |ROUTOPT : YES | | | | | | | | | | |REROUT : YES | | | | | | | | | +-------+------------------+----+-+---+---+----------------+-----+----+-+ +-----------------------------------------------------------------------+

These parameters are critical and required for QSIG Path Replacement

Include these additional Commands to the Trunk Route:

These RICHT changes are required.
CHANGE-RICHT:CD,3562,,0, VCE,DTMF,FIX,,"",PP80; ADD-RICHT:PM,1,,,3562, VOICEMAIL;

Forwarding Destination. The forwarding should be configured to access MM, but with consideration to the customers need and environment.
<dis-ziel:fwd,3502; DIS-ZIEL:FWD,3502; H500: AMO ZIEL STARTED FWD SOURCE | SERVICE | DTYPE | ITYPE | CFVAR | DESTINATION -------+----------+-------+---------+---------+-----------3502 | VCE | CFB | INT | SYSTEM | 3562 NAME | VCE | CFNR | INT | SYSTEM | 3562 NAME | VCE | CFNR | EXT | SYSTEM | 3562 NAME | VCE | CFDND | EXT | SYSTEM | 3562 NAME | VCE | CFDND | INT | SYSTEM | 3562 NAME AMO-ZIEL -111 DESTINATIONS FOR VARIOUS STATION FEATURES DISPLAY COMPLETED; <reg-ziel:fwd,3502;

Example Extension #

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Siemens HiPath T1/QSIG

11

REG-ZIEL:FWD,3502; H500: AMO ZIEL STARTED ADD-ZIEL:FWD,3502,VCE,3562, "",CFB,INT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFNR,INT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFNR,EXT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFDND,EXT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFDND,INT,SYSTEM;

Activate the Forwarding conditions

AMO-ZIEL -111 DESTINATIONS FOR VARIOUS STATION FEATURES REGENERATE COMPLETED; <reg-actda:stn,3502; REG-ACTDA:STN,3502; H500: AMO ACTDA STARTED ADD-ACTDA:STN,3502,FWD,SYSTEM,,,VCE,; ADD-ACTDA:STN,3502,OPTISET,2,4,2,1,4,NORMAL,2,3; AMO-ACTDA-111 SUBSCRIBER FEATURES REGENERATE COMPLETED;

Ensure the Least Cost Routing table is programmed as below:

<DIS-LDAT:,90; DIS-LDAT:,90; H500: AMO LDAT STARTED +-----------------------------------------------------------------------LROUTE = 90 NAME = VOICEMAIL SERVICE = ALL | TYPE = NWLCR DNNO OF ROUTE = 90 | SERVICE INFO = | ------+-----+-----+-----+------+----------+------------+----------+------+ | | | | | SCHEDULE | CARRIER | | | LRTEL | LVAL| TGRP| ODR| LAUTH| ABCDEFGH | ZONE | LATTR | LDSRT| ------+-----+-----+-----+------+----------+------------+----------+------+ 1 | 1| 90| 90| 1 | ******** | 1 EMPTY | NONE | | | DNNO = 90 | ------+-----+-----+-----+------+----------+------------+----------+------+ AMO-LDAT -111 LCR-DIRECTIONS

Ensure the Number Format table is programmed as below:

<dis-lodr:90; DIS-LODR:90; H500: AMO LODR STARTED +-------------------------------------------------------+ | ODR POSITION CMD PARAMETER | +--------+----------------------------------------------+ | 90 | 1 ECHO 1 | | | 2 NPI PRIVATE | | | 3 TON LOCAL | | | 4 END | +--------+----------------------------------------------+ |INFO:VOICEMAIL | +-------------------------------------------------------+ H03: THE NEXT FREE ODR IS 2 AMO-LODR -111 ADMINISTRATION OF LCR OUTDIAL RULES

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Siemens HiPath T1/QSIG

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Ensure the subscriber sets is programmed as recommended:

<dis-sbcsu:3502; DIS-SBCSU:3502; H500: AMO SBCSU STARTED ---------------------------- USER DATA -------------------------------STNO =3502 OPT =OPTI COS1 =10 DPLN =1 MAINO =3502 CONN =DIR COS2 =10 ITR =0 PEN = 1- 1- 61- 1 LCOSV1 =9 COSX =0 INS =Y ASYNCT =500 LCOSV2 =9 PERMACT = LCOSD1 =2 SSTNO =N EXTBUS = LCOSD2 =2 CBKBMAX =5 TRACE =N RCBKB =N ALARMNO =0 DFSVCANA= SPDI =10 RCBKNA =N HMUSIC =0 FLASH = SPDC1 = CBKNAMB =Y PMIDX =1 SPDC2 = COMGRP =0 SECR =N DIGNODIS=N DSSTNA =N STD =22 CALLOG =NONE DSSTNB =Y TEXTSEL = AMERICAN REP IDCR =0 =N OPTICOM =N OPTICA =1 OPTIDA =0 HEADSET =NOIND HSKEY =HSIND IPPASSW = BASICSVC= TSI =1 OPTIUSB OPTIS0A OPTISPA OPTIABA : :0 :0 :0 VPI = VCI = PATTERN = APICLASS= ACFAPPL =

Button assigned to access MM

This parameter allows DTMF usage for MM

SPROT = SOPTIDX = DPROT = DOPTIDX = FPROT = FOPTIDX = ------------------- ACTIVATION IDENTIFIERS FOR FEATURES --------------FWDS :N HTOS :N DND :N FWDD :N HTOD :N VCP :Y TWLOGIN :N FWDF :N HTOF :N CWT :N ------------------- FEATURES AND GROUP MEMBERSHIPS ---------------------PUGR : ESSTN : KEYSYS :Y NOPTNO : HUNT CD :N ------------------- SUBSCRIBER ATTRIBUTES (AMO SDAT) -------------------AGENT CAF CASTMON CBSTMON KNOVR VC -----------------------------------------------------------------------AMO-SBCSU-111 DISPLAY COMPLETED; STATION AND S0-BUS CONFIGURATION OF SWITCHING UNIT

DCFWBUSY=Y* DNIDSP =Y DTMFBLK =N DTMFCTRD=Y DVCFIG =OPTISET

* The DCFWBUSY parameter set to Y will Delay the Call on a Forward or Busy
so that the station will ring briefly before going covering to voice mail. If you set this to N the call will forward immediately to Voice Mail and not ring.

The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1

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Ensure a Mailbox (MB) key is associated with the digital sets to access MM.
<dis-tapro:std,1,optiset; DIS-TAPRO:STD,1,OPTISET; H500: AMO TAPRO STARTED
+-----+---------+----------------------------------------------------------+ | STD | DIGTYP | "SERVICE INFORMATION" KEY LAYOUT +-----+---------+----------------------------------------------------------+ | 1 | OPTIT12 | "8 KEYS I.M. STD 1: ENTRY 8 ALTERNATIVE " | | | | 1 ACDLOG 2 ACDAV 3 ACDNAV 4 ACDWORK 5 MB | | | | 6 HS 7 CONF 8 HOLD 9 FWD 10 LINE | | | | 11 LINE 12 LINE | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - -+ | | OPTIA1 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - | | OPTIA2 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - | | OPTIA3 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - | | OPTIA4 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT +-----+---------+--------------------------------------------------------

AMO-TAPRO-111 DISPLAY COMPLETED;

PROGRAMMABLE KEY DEFINITION FOR DIGITAL TERMINALS

Save these PBX Changes

exe-updat:bp,all;

- continued on next page -

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5.0.1

SIEMENS Q-2216-X T1 CARD CONFIGURATION

This section provides details for administering T1 when using a Q-2216-X T1 Card.
NOTE: Although these screens were taken from a working system, they are provided here for illustration purposes only! It is recommended that a qualified Siemens technician review the customers HiPath QSIG programming for accuracy.

*** To find the board/card details ***

<dis-bcsu; DIS-BCSU; H500: AMO BCSU

STARTED

ADDRESS : LTG 1 LTU 1 SOURCE GROUP 1 ALARMNO-LTU 0 -----+-----------+--------+---+-+-+---+-+------------+------------+-----------| | | |S|H|AL-| | | | | ASSIGNED | MODULE |FCT|E|W|ARM| | INSERTED | HW| MODULE PEN | MODULE | TYPE |ID |C|Y|NO | | MODULE |STATE INFO | STATUS -----+-----------+--------+---+-+-+---+-+------------+------------+-----------19 | AVAILABLE 0| | AVAILABLE | | 25 | Q2196-X DIU-N2 1 A 0| | Q2196-X | 1 -07 - | READY 31 | Q2191-C SLMAC A 0| | Q2191-C | 1 -08 - | READY 37 | Q2168-X SLMO24 1 A 0| | Q2168-X | 1 -11 - | READY 43 | AVAILABLE 0| | AVAILABLE | | 49 | AVAILABLE 0| | AVAILABLE | | 55 | AVAILABLE 0| | AVAILABLE | | 61 | AVAILABLE 0| | AVAILABLE | | 67 | AVAILABLE 0| | AVAILABLE | | 73 | Q2266-X LTUCA 0| | Q2266-X | 1 -13 - | READY 79 | Q2159-X150 TM2LP A 0| | Q2159-X150 | 1 -07 - | READY 85 | AVAILABLE 0| | AVAILABLE | | 91 | AVAILABLE 0| | AVAILABLE | | 97 | AVAILABLE 0| | AVAILABLE | | 103 | Q2216-X DIU2U-M 6 A 0| | Q2216-X | 1 -06 - | READY 109 | AVAILABLE 0| | AVAILABLE | | 115 | AVAILABLE 0| | AVAILABLE | | 121 | AVAILABLE 0| | AVAILABLE | | AMO-BCSU -92 DISPLAY COMPLETED; BOARD CONFIGURATION, SWITCHING UNIT

**** Create a trunk group **** <dis-buend TGRP = FORMAT = l DIS-BUEND:,L; H500: AMO BUEND STARTED
+--------------------------- FORMAT = L --------------------------------+ | TGRP NUMBER : 50 TGRP NAME : T1 LINES MAXIMUM NO. : 30 | | CHARCON : NEUTRAL | | SUBGROUP NO.: 1 DEVICE TYPE : S1CONN TRACENO : 0 | | SEARCH MODE : CIRCULAR ACD THRESHOLD : * | | NUMBER OF ASSOCIATED ROUTES : 1 PRIORITY : 2 | | TDDRFLAG : ON TDDRTHRESHOLD: 2 SOURCEGROUPIDX : 1 | | GDTRRULE : 0 ACDPMGRP : 0 | | THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: | +------------------------------------------------------------------------------+ | 1- 1-103-0 1 | 1- 1-103-0 2 | 1- 1-103-0 3 | | 1- 1-103-0 4 | 1- 1-103-0 5 | 1- 1-103-0 6 | | 1- 1-103-0 7 | 1- 1-103-0 8 | 1- 1-103-0 9 | | 1- 1-103-0 10 | 1- 1-103-0 11 | 1- 1-103-0 12 | | 1- 1-103-0 13 | 1- 1-103-0 14 | 1- 1-103-0 15 | | 1- 1-103-0 16 | 1- 1-103-0 17 | 1- 1-103-0 18 | | 1- 1-103-0 19 | 1- 1-103-0 20 | 1- 1-103-0 21 | | 1- 1-103-0 22 | | |

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+------------------------------------------------------------------------------+

AMO-BUEND-92 TRUNK GROUP DISPLAY COMPLETED; ******* Create the T1 qsig trunk ********
<dis-tdcsu PEN1 = 1-1-103-0; DIS-TDCSU:1-1-103-0; H500: AMO TDCSU STARTED +------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+ | DEV = S1CONN PEN = 1-01-103-0 TGRP = 50 | |---------------------------------------------------------------------------| | PROTVAR = PSS1V2 INS = Y SRCHMODE = CIR | | COTNO = 50 COPNO = 50 DPLN = 0 | | ITR = 0 COS = 12 LCOSV = 6 | | LCOSD = 1 CCT = DESTNO = 50 | | SEGMENT = 1 DEDSCC = DEDSVC = NONE | | FACILITY = DITIDX = SRTIDX = | | TRTBL = GDTR SIDANI = N ATNTYP = TIE | | CBMATTR = NONE NWMUXTIM = 10 TCHARG = N | | SUPPRESS = 0 DGTPR = CHIMAP = N | | ISDNIP = ISDNNP = | | PNPL2P = PNPL1P = PNPAC = | | TRACOUNT = 31 SATCOUNT = MANY NNO = 50 | | ALARMNO = 0 FIDX = 1 CARRIER = 1 | | ZONE = EMPTY COTX = 50 FWDX = 1 | | DOMTYPE = UNKNOWN DOMAINNO = 0 TPROFNO = | | INIGHT = CCHDL = | | UUSCCX = 16 UUSCCY = 8 FNIDX = 1 | | CLASSMRK = EC & G711 & G729OPT SRCGRP = | | TCCID = | |---------------------------------------------------------------------------| | BCNEG = N BCGR = 1 LWPAR = 1 | | LWPP = LWLT = LWPS = | | LWR1 = LWR2 = | | DMCALLWD = DMCSEC = VNNO = | | SVCDOM = | | BCHAN = 1 && 22 | | | +---------------------------------------------------------------------------+ AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 22 AMO-TDCSU-92 DISPLAY COMPLETED; DIGITAL TRUNKS

**** Class of trunk to be added prior to TDCSU creation ****

<dis-cot:50; DIS-COT:50; H500: AMO COT

STARTED

COT: 50 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: RECALL IF USER HANGS UP IN CONSULTATION CALL UNRESTRICTED SUFFIX DIALING KNOCKING OVERRIDE POSSIBLE CALL EXTEND FOR BUSY, RING OR CALL STATE NETWORKWIDE AUTOMATIC CALLBACK ON BUSY NETWORKWIDE AUTOMATIC CALLBACK ON FREE REGISTRATION OF IMPLAUSIBLE EVENTS END-OF-DIAL FOR BLOCK IS SET SEND NO NODE NUMBER TO PARTNER CONNECTION TO ROUTE OPTIMIZATION NODE INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR TSC-SIGNALING FOR NETWORKWIDE FEATURES (MANDATORY) USE DEFAULT NODE NUMBER OF LINE INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR (DATA) LINE WITH IMPLICIT NUMBERS LAST REDIRECTING NUMBER IS SEND TO PHONEMAIL NO SIMPLE DIALOG AVAILABLE AUTOM.DTMF CONVERSION ON INCOM.CALL WHILE IN TALK STATE NO TONE AMO-COT -92 DISPLAY COMPLETED; CLASS OF TRUNK FOR CALL PROCESSING

RCL USD KNOR CEBC CBBN CBFN IEVT BLOC LWNC ROPT NLCR TSCS DFNN NLRD LINO LRPM NOSD AMFC NTON

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**** Class of parameter to be added prior to TDCSU creation ****

<dis-cop:50; DIS-COP:50; H500: AMO COP

STARTED

COP: 50 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: LINE WITH START-DIAL-SIGNAL SPECIAL MODE REGISTRATION OF LAYER 3 ADVISORIES START-DIALING-SIGNAL TIMER 1 (AMO DTIM2: PARAMETER STADIAL1) AMO-COP -92 DISPLAY COMPLETED; CLASS OF PARAMETER FOR DEVICE HANDLER

SDL SFRM L3AR TIM1

**** Class of service for all extension/trunks ****

<dis-cossu:cos,12; DIS-COSSU:COS,12; H500: AMO COSSU STARTED +------+-----------------+---------------+-----------------+ | COS | VOICE | FAX | DTE | +------+-----------------+---------------+-----------------+ | 12 |> | | | TA | NOCO | NOCO | | | TNOTCR | NOTIE | NOTIE | | | CDRC | | | | | CDRIND | | | | | CDRINT | | | | | COSXCD | | | | | MB | | | | | CFNR | | | | | VCE | | | | | FWDNWK | | | | | TTT | | | | | CFB | | | | | FWDFAS | | | | | FWDBAS | | | | | FWDECA | | | | | FWDEXT | | | +------+-----------------+---------------+-----------------+ AMO-COSSU-92 DISPLAY COMPLETED; CLASSES OF SERVICE

***** LCR Class of service for all extension/trunks ****

<dis-cossu:lcosv; DIS-COSSU:LCOSV; H500: AMO COSSU STARTED +----+----------------------------------------------------------------+-----+ |LCOS| LAUTH |COPIN| | V | 1 2 3 4 5 6 | | | |1234567890123456789012345678901234567890123456789012345678901234| | | |>SERVICE INFORMATION | | +----+----+----|----+----|----+----|----+----|----+----|----+----|----+-----+ | 1|XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX| 0 | | |>LCR ATTENDANT FOR DATA | | | 2|X...............................................................| 0 | | 3|XX..............................................................| 0 | | 4|XXX.............................................................| 0 | | 5|XXXX............................................................| 0 | | 6|XXXXXX..........................................................| 0 | +----+----------------------------------------------------------------+-----+ AMO-COSSU-92 DISPLAY COMPLETED; CLASSES OF SERVICE

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**** Outgoing trunk Route creation ****

<dis-richt:all; DIS-RICHT:ALL; H500: AMO RICHT STARTED +------------------------------------------------------------------------------+ | ROUTES FOR ALL DPLN SVC = VCE | | | +-------+------------------+----+-+------------------------------+-----+----+--+ |CODE |NAME, CQMAX, |TGRP|P| DTMF | LRTE|CPAR| F| | |DESTNO AND CPS |CCNO|L+---+---+----------------+-----+ | | W| | | 1 111112| |B|CNV|DSP| TEXT |PULS | | | D| | |12345 67890 123452| | | | | |PAUSE| | | B| +-------+------------------+----+-+---+---+----------------------+-----+----+--+ |50 |..... ..... ......| 50| | F | W | |PP80 | 50| | | |NEUTRAL|VOICEMAIL | | | | | | | | | | | |DNNO: 50 | | | | | | | | | | | |PDNNO: 50 | | | | | | | | | | | |DESTNO :50 | | | | | | | | | | | |ROUTOPT :YES | | | | | | | | | | | |REROUT :YES | | | | | | | | | | +-------+------------------+----+-+---+---+----------------+-----+-----+----+--+ +------+----------------------+------------------------------+--------+ | IDX | SAN | NAME | TYPE | +------+----------------------+------------------------------+--------+ | 1|6999 |VOICEMAIL |OTHER | +------+----------------------+------------------------------+--------+ AMO-RICHT-92 DISPLAY COMPLETED; TRUNK ROUTING

***** Outward dial rule creation *****

<dis-lodr ODR = 6; DIS-LODR:6; H500: AMO LODR STARTED +-------------------------------------------------------+ | ODR POSITION CMD PARAMETER | +--------+----------------------------------------------+ | 6 | 1 ECHOALL | | | 2 END | +--------+----------------------------------------------+ H03: THE NEXT FREE ODR IS 7 AMO-LODR -92 DISPLAY COMPLETED; ADMINISTRATION OF LCR OUTDIAL RULES

***** LCR Data Link with the route *****

<dis-ldat; DIS-LDAT; H500: AMO LDAT STARTED +------------------------------------------------------------------------------+ | LROUTE = 50 NAME = VOICEMAIL SERVICE = VCE | | TYPE = NWLCR DNNO OF ROUTE = 50 | | SERVICE INFO = | +------+-----+-----+----+-----+----------+-----------+----------+------+-------+ | | | | | | SCHEDULE | CARRIER | | | | |LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX | +------+-----+-----+----+-----+----------+-----------+----------+------+-------+ | 1| 1| 50| 6| 1 | ******** | 1 EMPTY| WCHREG | | 0 | +------------------------------------------------------------------------------+ AMO-LDAT -92 DISPLAY COMPLETED; LCR-DIRECTIONS

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**** Master Dial plan where all stn/trunk/features codes are declared ****
<dis-wabe:gen CD = DPLN = CPS = DAR = stn; DIS-WABE:GEN,,,,STN; H500: AMO WABE STARTED -----------------------------------------------------------------------------| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS | -----------------------------------------------------------------------------| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT | | CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO | | |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE | -----------------------------------------------------------------------------| 6000 - 6023 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| | 6024 - 6025 |. .**** ***** **... ..... .*| STN | R | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| | 6026 - 6049 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| | 6050 - 6998 |. .**** ***** **... ..... .*| STN | R | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| -----------------------------------------------------------------------------| DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS | -----------------------------------------------------------------------------| | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT | | CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO | | |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE | -----------------------------------------------------------------------------| 6999 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 50 | | | | |DNNO 0- 0- 50 | | | | |PDNNO 0- 0- 50 | -----------------------------------------------------------------------------AMO-WABE -92 DISPLAY COMPLETED; DIALLING PLANS, FEATURE ACCESS CODES

Please refer to the Consideration section at the end of this document for special PBX programming considerations.

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Configuring the MAS

6.0 CONFIGURING THE MESSAGE APPLICATION SERVER

Configuring the MAS platform for proper PBX integration requires configuring several menus accessed within the Voice Mail System Configuration application, and a certified MM engineer.

Access the Voice Mail System Configuration application from the MAS program group. Expand all fields so all-applicable options are visible. The following programming is a continuation from the Modular Messaging (MAS section) Installation Guide: 1. 2. 3. 4. 5. 6. 7. Select the Voice Mail Domain Expand PBXs Select the newly created Siemens T1 Hipath (QSIG) Access the General (QSIG) PBX Configuration tab DTMF Inter-Digit Delay during Dialing (ms) = 80 DTMF Length during Dialing (ms) = 80 DTMF Length during Detection (ms) = 50 Next access the Transfer/Outcall tab Transfer Mode = Blind Next access the Tone Detection tab Maximum Silence before Hanging Up (ms) = 6000 Next access the Outgoing Call tab Layer Protocol = G.711 u-Law BC Transfer Cap = Speech Number Type = Unknown Number Plan = Unknown Origin Number = * (see below) Select OK to save changes

1. 2. 3. 4. 5. 6.

Note: Confirm these ISDN values with your PBX vendor. If these values do not match the ISDN protocol, then transfer and out calling will not work. * Enter the MAS server pilot number in the Origin Number field Next access the Message Waiting Indicator (MWI) tab 1. Enable Message Waiting Indicator (MWI) = Enable by checking the box 2. MAS MWI Server = Enter the name of the MWI server created during the installation procedure.

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Support NOTE for MM 1.1 & 2.0 only:

Limit Requests should be checked. Maximum Requests per Minute should be set for 200.

3. Scheduled MWI updates: Active or Inactive = Configure as per customer requirements.* 4. Limit requests = Leave Unchecked 5. Maximum Requests per Minute = <grayed out> 6. Message Application Servers that Support MWI = This box should contain a list of MAS servers capable of placing MWI requests. 7. Select OK to save changes *Note: The Scheduled MWI updates parameter is only available on MM 3.x

NOTE: The MWI port within the MWI Port Group its used by the MWI sub-system to control concurrent MWI requests. This does not affect incoming/outgoing traffic to the port in anyway. All MWI function is handled by the DChannel.

Next access the Port Groups General tab under the MAS name 1. Click Add Group Button 2. Name Group MWI 3. Within the new MWI Port Group uncheck all Ports except the MWI port. This will be the upper most port of the Trunk Group. Port 23 on a single board, Port 46 if 2 boards, or Port 69 if 3 boards are used (see side NOTE). 4. Select the Default Group under Port Groups and ensure it is configured to meet the customers need for Incoming and Outgoing under Port Group Usage. 5. Next check all Ports (including the MWI port). 6. Select OK to save changes Next access the QSIG General tab within the PBX Type tab 1. Telephony Type = Dialogic QSIG 2. Under PBXs ensure Siemens (Dialogic QSIG) is selected 3. Select OK to save changes

Tip: To make the QSIG or set emulation telephony interface active, click the down arrow and click Make Active. If the QSIG or set emulation telephony interface is already active, this field does not appear.

Next access the General tab within the Telephony Interface (Dialogic-QSIG) tab 1. Playback Volume = 2 2. Maximum Concurrent Calls = Enter the number of ports connected to the PBX (i.e. 23) 3. Port = Ports are enabled by default Note: The MAS service must be restarted to allow port disabling 4. Select OK to save changes Next access the General tab within the PBX Integration QSIG = Enable by checking the box Access the QSIG/DSE tab Port Group Name = MWI (or name used in Port Groups) Max MWI Sessions = 1

1. 2. 3. 4.

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5. Indicator On/Off signals must use same port = Enabled by checking the box 6. MWI On Field = ^O,%s,^O (Gray out, no changes) 7. MWI Off Field = ^F,%s,^F (Gray out, no changes) 8. Select OK to save changes After making these changes, return to Configuring the voicemail system within the S3400 Message Server Installation guide. Ensure you are prompted to restart the Message Application Server services to apply these changes.

8.0 CONSIDERATIONS/ALTERNATIVES
Important notes regarding this integration

8.1

Within the Voice Mail System Configuration, access the "Telephone User Interface," and under the "Receptionist" tab, DO NOT select "Inform Subscriber Transfer is from Auto Attendant" (leave unchecked). Otherwise we will see issues with tromboning and Path Replacement. Find Me and Call Me phone numbers do not support using commas in the dial string before an '&'. Comma usage must be entered after an '&' in the dial string within the MM Subscriber Option (client s/w).

8.2

8.3

Call transfers may not display the Call ID to ringing phones. The Call ID is not provided until the subscriber answers the phone.
This issue was resolved in MM 3.0 where the Calling Party Number (number only, not the name) is displayed. Starting with MM 5.1, both name and calling party number will be displayed on ringing phones. Please note, for name to be displayed the PBX must send the MAS the Calling Name using the QSIG Name Identification Supplementary Services Protocol (ECMA-164).

8.4

MWI will fail if both QSIG T1 spans are configured for QTU. When configuring the QSIG T1 board (refer to page 4-39 of the MM Installation Guide) ensure only the first span is configured for QTU within the Interface tab, under the ISDNProtocol. The second span should be configured for none. A registry key is needed for call diversion on Do Not Disturb and Delayed Call Forward on Busy. When registry key is added

8.5

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calls will then divert via a Busy Condition. Without registry key calls will be treated as a direct call to the system.
Registry key setting: [HKEY_LOCAL_MACHINE\SOFTWARE\Octel\Geneva\Vcm_TelephonyServiceMgr\ QSIG] "DefaultDiversionReason"=dword:00000003

CHANGE HISTORY
Revision
Version A Version B

Issue Date
11/08/05 3/30/06

Reason for Change

GA Release Added requirement of minimum of MM2.0 SP4 or later in Section 2.0 Updated CN to meet MM 3.0. Added new Schedule MWI update parameter noted for MM3.0 in Section 6.0 Removed Consideration = DND not supported.

Version C

4/11/06

Removed Consideration = Caller ID not passing until call answered. This was fixed in MM3.0 Added Consideration 8.6 registry key needed for call diversion for DND and Delay.

Version D Version E Version F

6/1/07 11/08/2007 12/7/2007

Updated Consideration 8.4 Added Section 5.0.1 detailing programming for Q-2216-X T1 card Added note about CFWBUSY in subscriber (station) programming section 5.0 near end. Added AMFC to Class of Trunk (COT) settings in Section 5.0.1. This allows the digital sets to generate DTMF when Find me is used. Updated Considerations section 8.3 noting Call transfers may not display the Call ID to ringing phones resolved in MM 3.0. Also removed section regarding enabling anti-trombone. This is not required as Siemens HiPath supports QSIG Call Re-Route. Updated to support MM 4.0
Removed Dialogic Driver release from Section 2.0

Version G

1/25/2008

Version H

3/3/2008

Version I Version J Version K

05/05/08 05/16/08 2/02/09

Updated to support MM 5.0; Changed Limit Requests for MWI in Section 6.0

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Version L Version M Version N

07/09 07/20/09 01/19/10

Updated to support MM 5.1; Added note regarding collocated PBX/MM on page 1 Updated Consideration 8.3 to reflect calling party number/name display on ringing phone and PBX requirements needed Added note indicator to titles of Section 2.0 and 3.1; added corresponding note in sidebar; removed word supported in same sections for MAS releases and PBX Software releases. Remove the note under PBX Software that no other releases are supported as we have had success in integrating HiPath V3 and now V5 with MM.

Version O

03/02/10

2010 AVAYA Inc. All rights reserved. All trademarks identified by the , SM and TM are registered trademarks, servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above information is based on knowledge available at the time of publication and is subject to change without notice. Printed in U.S.A.

AVAYA Inc.
1033 McCarthy Blvd Milpitas, CA 95035 (408) 577- 7000 http://www.avaya.com

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