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www.customercentria.com
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155565; < Latin socialis, equivalent to soci ( us ) partner, comrade + -alis -al (pertaining to)
The way I look at it, its not about the media. Its about us, the people our partners, our friends, our communities and our closely-knit societies. Simple. In the past, the post-man and telephone and more recently the email enabled us to remain in touch and share experiences and content. Today, we have a whole other idiom that is changing our lives. And the significant way this manifests itself into our daily lives is that today facebook(ing) Tweet(ing) are verbs and not just derivatives of tools, just as Googling set the stage for the search idiom on the web. People that we engage with, the places we inhabit and frequent, the experiences that we seek and the expressions that we share are all now available at the swipe of a figure on a touch screen device near you. Relationships and experiences are no longer virtual but due to the Social World they have become Real. Circles of Relationship (ask google +) have become tighter and ones manifestation in the Social World is no longer a login ID but it is the portrayal of oneself. In fact, we stand at a turning point where the virtual world is no longer an extension of the brick and mortar world, but entities from the virtual world, as proven by Angry Birds, will soon be occupying physical space of the real world. And this fundamental aspect of how our lives are changing and evolving sets the stage for my views on what are next trends and how they will play out in the world of social interactions.
Location Based Services will offer and enable a Stronger Local Connect
Location Based Services such as Four Square, Gowalla, etc. will thrive in the near future and will continue to grow rapidly expanding the horizon across geographies and demographics world over, all the way from the US to China and from India to Russia. People will want to capitalize on contentthat is relevant to their locality and share the same thereby making the social connect more closer and relevant, potentially leading to a closer circle of relationships that people will profit from. Location Based services for Mobiles may contribute $12.7 billion in 2014 & expected to grow to more than 500 million users by end of 2012 (currently at about 50 million). Location based services will help in increasing impulse buying by providing real-time deals and offers based upon the location of a person. Stronger One to One Relationship marketing takes place as consumer responds directly to the messages and information is shared. This will enable organizations to create Local Brand ambassadors through experience sharing.
being case in point. Which brings me to the next aspect of social gaming - Mobile Gaming : John Doerr, legendary venture capitalist, coined theterm SoLoMo social, local, and mobile to define the attributes future killer apps must possess to be,well, killer. Todays mobile smart phones are the new gaming consoles indeed games are the number one app category downloaded both on the Apple and Android platforms. Rovios Angry Birds has already reserved its gilded cage as the first mobile AAA title in history. With advances in augmented reality and near field communications, the mobile gaming space is poised to change the very nature of games and gameplay as we know it.
Social Relief Florence Nightingale and Mother Teresa would have loved to live in our days.
Today Earthquakes and Tsunamis, Floods and Famines spatter our world with their relentless wrath. How awesome is it when a world can be mobilized to share relief and effect happiness amongst the people of Earth!! More and more causes will be undertaken more and more using Twitter, Facebook, etc. with direct contributions from people across the globe. This empowers the participants to execute from the front and get more people involved. Easier crowdsourcing models enable faster action on part of Non Profit Organizations. Social media becomes an important place to hunt for micro-volunteers or simply put, each one of us. Through social media there can possibly be an Evolution of Non Profit Organizations into a network of Organizations working towards Social Good.
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To summarize, in the Social World, the People of the Earth will now decide the market place and the market place will come to us.