Correlations

Correlations Quality Quality Pearson Correlation Sig. (2-tailed) N Opinion on Price Pearson Correlation Sig. (2-tailed) N **. Correlation is significant at the 0.01 level (2-tailed). 100 .831
**

Opinion on Price 1 .831

**

.000 100 1

.000 100 100

Regression

Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate

0.831

0.691

0.688

0.614

a. Predictors: (Constant), Opinion on Price

ANOVA Model 1 Regression Residual Total Sum of Squares 82.583 36.977 119.560 df

Mean Square 1 98 99 82.583 .377

F 218.871

Sig. .000
a

a. Predictors: (Constant), Opinion on Price b. Dependent Variable: Quality

Coefficients Model

Standardized Unstandardized Coefficients B Std. Error .736 .814 .189 .055 .831 Coefficients Beta t 3.893 14.794 Sig. .000 .000

(Constant) Opinion on Price

a. Dependent Variable: Quality

Crosstabs Profession * Preference

H0: There is no significance difference between profession and kind of paints preference.
Crosstab Preference 1 Profession contractor Count % within Profession Painter Count % within Profession Architecture Count % within Profession Builder Count % within Profession Total Count % within Profession 8 33.3% 13 46.4% 10 37.0% 8 38.1% 39 39.0% 2 9 37.5% 7 25.0% 7 25.9% 8 38.1% 31 31.0% 3 7 29.2% 8 28.6% 10 37.0% 5 23.8% 30 30.0% Total 24 100.0% 28 100.0% 27 100.0% 21 100.0% 100 100.0%

Chi-Square Tests Asymp. Sig. (2Value Pearson Chi-Square Likelihood Ratio Linear-by-Linear Association N of Valid Cases 2.581
a

df 6 6 1

sided) .859 .863 .915

2.551 .011 100

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 6.30.

The above table chi square value is not significant (sig. value is greater than 0.05) the null hypothesis is no need to rejected. It means
that there is no significance difference between profession and kind of paints preference.

Profession * Quality
H0: There is no significance difference between profession and satisfaction levels on quality of NEROLAC PAINTS.

Crosstab Quality 1 Profession contractor Count % within Profession Painter Count % within Profession Architecture Count % within Profession Builder Count % within Profession Total Count % within Profession 0 .0% 3 10.7% 0 .0% 3 14.3% 6 6.0% 2 5 20.8% 5 17.9% 6 22.2% 1 4.8% 17 17.0% 3 6 25.0% 5 17.9% 7 25.9% 5 23.8% 23 23.0% 4 10 41.7% 12 42.9% 8 29.6% 11 52.4% 41 41.0% 5 3 12.5% 3 10.7% 6 22.2% 1 4.8% 13 13.0% Total 24 100.0% 28 100.0% 27 100.0% 21 100.0% 100 100.0%

Chi-Square Tests Asymp. Sig. (2Value Pearson Chi-Square Likelihood Ratio Linear-by-Linear Association N of Valid Cases 13.994
a

df 12 12 1

sided) .301 .150 .858

16.979 .032 100

a. 13 cells (65.0%) have expected count less than 5. The minimum expected count is 1.26.

The above table chi square value is not significant (sig. value is greater than 0.05) the null hypothesis is no need to rejected. It means
that there is no significance difference between profession and satisfaction levels on quality of NEROLAC PAINTS.

Profession * Opinion on Price

H0: There is no significance difference between profession and satisfaction levels on price of NEROLAC PAINTS.

Crosstab Opinion on Price 1 Profession contractor Count % within Profession Painter Count % within Profession Architecture Count % within Profession Builder Count % within Profession Total Count % within Profession 0 .0% 2 7.1% 1 3.7% 1 4.8% 4 4.0% 2 8 33.3% 7 25.0% 7 25.9% 6 28.6% 28 28.0% 3 5 20.8% 4 14.3% 7 25.9% 4 19.0% 20 20.0% 4 6 25.0% 12 42.9% 7 25.9% 10 47.6% 35 35.0% 5 5 20.8% 3 10.7% 5 18.5% 0 .0% 13 13.0% Total 24 100.0% 28 100.0% 27 100.0% 21 100.0% 100 100.0%

Chi-Square Tests Asymp. Sig. (2Value Pearson Chi-Square Likelihood Ratio Linear-by-Linear Association N of Valid Cases 10.393
a

df 12 12 1

sided) .582 .319 .547

13.715 .364 100

a. 10 cells (50.0%) have expected count less than 5. The minimum expected count is .84.

The above table chi square value is not significant (sig. value is greater than 0.05) the null hypothesis is no need to rejected. It means
that there is no significance difference between profession and satisfaction levels on price of NEROLAC PAINTS.

Profession * Opinion on Availability

H0: There is no significance difference between profession and satisfaction levels on availability of NEROLAC PAINTS.
Crosstab Opinion on Availability 1 Profession contractor Count % within Profession Painter Count % within Profession Architecture Count % within Profession Builder Count % within Profession Total Count % within Profession 1 4.2% 1 3.6% 2 7.4% 1 4.8% 5 5.0% 2 4 16.7% 8 28.6% 9 33.3% 3 14.3% 24 24.0% 3 7 29.2% 5 17.9% 10 37.0% 8 38.1% 30 30.0% 4 9 37.5% 11 39.3% 6 22.2% 9 42.9% 35 35.0% 5 3 12.5% 3 10.7% 0 .0% 0 .0% 6 6.0% Total 24 100.0% 28 100.0% 27 100.0% 21 100.0% 100 100.0%

Chi-Square Tests Asymp. Sig. (2Value Pearson Chi-Square Likelihood Ratio Linear-by-Linear Association N of Valid Cases 12.763
a

df 12 12 1

sided) .386 .219 .201

15.424 1.634 100

a. 8 cells (40.0%) have expected count less than 5. The minimum expected count is 1.05.

The above table chi square value is not significant (sig. value is greater than 0.05) the null hypothesis is no need to rejected. It means
that there is no significance difference between profession and satisfaction levels on availability of NEROLAC PAINTS.

Profession * Opinion on Response

H0: There is no significance difference between profession and satisfaction levels on company response of NEROLAC PAINTS.

Crosstab Opinion on Response 2 Profession contractor Count % within Profession Painter Count % within Profession Architecture Count % within Profession Builder Count % within Profession Total Count % within Profession 6 25.0% 9 32.1% 6 22.2% 5 23.8% 26 26.0% 3 7 29.2% 7 25.0% 10 37.0% 6 28.6% 30 30.0% 4 6 25.0% 9 32.1% 6 22.2% 10 47.6% 31 31.0% 5 5 20.8% 3 10.7% 5 18.5% 0 .0% 13 13.0% Total 24 100.0% 28 100.0% 27 100.0% 21 100.0% 100 100.0%

Chi-Square Tests Asymp. Sig. (2Value Pearson Chi-Square Likelihood Ratio Linear-by-Linear Association N of Valid Cases 8.742
a

df 9 9 1

sided) .461 .274 .713

11.019 .135 100

a. 4 cells (25.0%) have expected count less than 5. The minimum expected count is 2.73.

The above table chi square value is not significant (sig. value is greater than 0.05) the null hypothesis is no need to rejected. It means
that there is no significance difference between profession and satisfaction levels on company response of NEROLAC PAINTS.

Profession * Opinion on Varity

H0: There is no significance difference between profession and satisfaction levels on variety of NEROLAC PAINTS.

Crosstab Opinion on Varity 1 Profession contractor Count % within Profession Painter Count % within Profession Architecture Count % within Profession Builder Count % within Profession Total Count % within Profession 0 .0% 0 .0% 1 3.7% 0 .0% 1 1.0% 2 3 12.5% 9 32.1% 9 33.3% 5 23.8% 26 26.0% 3 10 41.7% 5 17.9% 7 25.9% 5 23.8% 27 27.0% 4 8 33.3% 13 46.4% 10 37.0% 11 52.4% 42 42.0% 5 3 12.5% 1 3.6% 0 .0% 0 .0% 4 4.0% Total 24 100.0% 28 100.0% 27 100.0% 21 100.0% 100 100.0%

Chi-Square Tests Asymp. Sig. (2Value Pearson Chi-Square Likelihood Ratio Linear-by-Linear Association N of Valid Cases 15.784
a

df 12 12 1

sided) .201 .182 .313

16.214 1.017 100

a. 8 cells (40.0%) have expected count less than 5. The minimum expected count is .21.

The above table chi square value is not significant (sig. value is greater than 0.05) the null hypothesis is no need to rejected. It means
that there is no significance difference between profession and satisfaction levels on variety of NEROLAC PAINTS.

T-Test

Paired Samples Statistics Mean Pair 1 Pre purchase satisfaction Post Purchase Satisfaction 3.56 3.64 N 100 100 Std. Deviation 1.085 1.030 Std. Error Mean .109 .103

Paired Samples Test Paired Differences 95% Confidence Interval of the Difference Mean Pair 1 Pre purchase satisfaction - Post Purchase Satisfaction -.080 Std. Deviation 1.383 Std. Error Mean .138 Lower -.354 Upper .194 t -.578 df 99 Sig. (2-tailed) .564