RESUME

PERSONAL DATA
Full Name Address Phone number Fax E-mail(1) E-mail(2)

Marco Serra Avenida do Pep, 600 apt. 1314 Condominio Barra Leme Barra da Tijuca Rio de Janeiro 0055 21 8113 1826
markoserra@gmail.com mserra@timbrasil.com.br

Nationality

italian 26/09/1976

Date of birth Professional background

Date (da) Full name of the company Sector Position Developed activities in detail

05/2010 to present. TIM BRASIL SPA Rio de Janeiro Telecom Senior Consultant Marketing (Competitive Intelligence Area)
- Benchmark analysis of the International mobile market (Focus on Domestic market, O-Pac and BRIC Coutries) - Monitoring and analysis of the Domestic Market and Competitors Actions (prices structure and offers)

Date (da) Full name of the company Sector Position Developed activities in detail

11/2009 to 05/2010. TELECOM ITALIA SPA Telecom External Consultant of Communication (in Sustainability)
Development of communication activities in sustainability area in TIM Brazil Rio de Janeiro

Date (da) Full name of the company Sector Position Developed activities in detail

2008-2009. As.Co.M.S. Associazione Comunicatori e Mediatori Sociali www.ascoms.it Social Communication. Co-founder and General Secretary Coordination of the As.Co.M.S general activities, responsible for external communication and events organization. 2007-2009 ComunicAbile www.comunicabile.com 1

Date (da) Full name of the company

Curriculum vitae di Marco Serra

 Sector Position Developed activities in detail Date (da) Full name of the company Sector Position 3 PUBLICATIONS Date (da) Full name of the company Sector Position Developed activities in detail

Non profit. Events organization, education and information activities for social promotion of disadvantage people. Co-founder.
Communication and Local Media Relations Management.

2003 2009 Casa di Cura Privata Nostra Signora della Mercede www.cdcmercede.it Health Administrative Management and External Relations.

2005 -2007 EURISPES Research Institute of Economic and Social Political Studies Social and Economic Research Freelance Researcher Direct assignment of the following scientific articles: Youth and political engagement in Italy - VII report on the condition of children and teenagers - Telefono Azzurro (2006). - The appearance: manipulation of the body between art, body tuning and cosmetic surgery. - VII report on the condition of children and teenagers - Telefono Azzurro (2006). - Emergency accommodation for students and Youth in the roman area. A study promoted by Lazio Region (2006). - Road safety, alcohol and psychotropic substances. Ananysis of the social phenomena. A.C.I. Italian Automobile Club and Eurispes (2006). - E-generation - VI report on the condition of children and adolescents of Telefono Azzurro (2006). - Hackers: a youth phenomenon. VI report on the condition of children and adolescents of Telefono Azzurro (2006). - Small businesses does not grow: the craft in Italy - 17 st Report - Eurispes (2005).

Date (da) Full name of the company Sector Position

2006-2008 University of Rome - Faculty of Communication Sciences Education Co-founder and member of the Scies Lab Porticol.net Area Sanit at Dipartimento di Scienze della Comunicazione Universit degli Studi di Roma La Sapienza;

Date (da) Full name of the company

Curriculum vitae di Marco Serra

11/2005 12/2005 Ricerca e Cooperazione NGO Roma 2

 Sector Position Date (da) Full name of the company Sector Position

www.ongrc.org No Profit organization Communication Consultant 2003 Rivista delle Banche di Credito Cooperativo - BCC Banking Freelance Author

Date (da) Full name of the company Sector Position Date (da) Full name of the company Sector Position

06/2002 11/ 2002 Ab Beat di Paolo ed Andrea Amati s.r.l. Music publishing Freelance consultant in Promotion 04/2001-09/2001 Pragma Consult s.r.l. di Matera, S.I.T. (Societ Italiana di Telelavoro) and S3 Studium Education Trainer

Date (da) Full name of the company Sector Position

03/2001 Laboratorio delle Idee s.r.l. di Fabriano Communication agency Trainee duration of 30 days.

Date (da) Full name of the company Sector Position

05/1999-10/2000 Doxa S.p.a Market Research Interviewer at the international airport Leonardo da Vinci - Fiumicino, commissioned as part of daily by the Italian Foreign Exchange Office 01/1995-1998 Universit degli studi di Roma - Cattedra di Chirurgia Generale del Prof. Luigi Gioffr. Formazione Universitaria Project collaboration repeated over three years. Administrative Officer

Date (da) Full name of the company Sector Position Developed activities in detail

Date (da) Full name of the company Sector Position Date (da) Full name of the company Sector Position

Giugno dicembre 2000 S3 Studium s.r.l. Counseling, communication and high education Junior Researcher (6 months) Aprile maggio 2001 S3 Studium s.r.l. Counseling, communication and high education Junior Researcher

Curriculum vitae di Marco Serra

ISTRUZIONE E FORMAZIONE Dates (from - to) Name and type of organization providing education and training 01/2005 12/2005 Centro Studi Comunicazione Cogno & Associati in Roma Master in Enterprise Communication and Public Relations (500h in 12 months).

Dates (from - to) Name and type of organization providing education and training Qualification awarded

1995 - 2001 University of Rome La Sapienza, Faculty of Sociology

Sociologist of the work . Dissertation entitled Viaggio nel mondo delle botteghe artigiane fra creativit organizzazione del lavoro. Il caso del laboratorio Marinella Napoli Sociology of the work (Domenico De Masi). 09/2000-01/2001 High Course for telework experts organized by SIT (Italian Society of Telework), European Social Fund and Ministry of Labour and Social Security (400 hours of training in 12 months). Trainer expert on telework

Dates (from - to) Name and type of organization providing education and training Qualification awarded

Dates (from - to) Name and type of organization providing education and training Qualification awarded

09/1990 - 07/1995 Istituto Tecnico Commerciale L. Mossa di Oristano

Ragioniere e perito commerciale.(Accountant and business specialist.)

MOTHER TONGUE OTHER LEANGUAGES:

Italian

Portuguese: Fluent

English: Fluent writing and reading. Intermediate level speaker French: Good working knowledge Spanish: Good working knowledge

Curriculum vitae di Marco Serra

TECHNICAL SKILLS With computers, equipment, machinery, etc..

General knowledge of software: Avanced user in MS Office (MS Word, Excel, Access, Power Point). Knowledge of specific software for graphics and design: Excellent knowledge of Adobe Photoshop CS4, Adobe Fireworks CS4, Adobe Indesign CS4. Good knowledge of Adobe Flash CS3, Adobe Dreamweaver.

Rio de Janeiro, October the 3

rd

2010

Il sottoscritto a conoscenza che, ai sensi dellart. 26 della legge 15/68, le dichiarazioni mendaci, la falsit negli atti e luso di atti falsi sono puniti ai sensi del codice penale e delle leggi speciali. Inoltre, il sottoscritto autorizza al trattamento dei dati personali, secondo quanto previsto dalla Legge 675/96 del 31 dicembre 1996.

__________________________________________ (Marco Serra)

Curriculum vitae di Marco Serra