Management and Behavioural Training E-Brochure (Revised)

Dinesh V.
Divekar
Management Training Consultant
Every company incurs two types of costs visible and invisible. By imparting soft skills training, I help companies to control invisible costs
For GM, DGM, AGM and Managers Time & Stress Management Conflict Handling Skills Effective Decision Making Skills Assertion Skills Team Building Skills Behaviour Management or Interpersonal Skills Career Development of your Subordinates Team Leadership/ Organisational Leadership Mentoring - how to share your Wisdom? Behavioural Interviewing Skills Presentation Skills E-mail Etiquettes/Business Writing for Managers Transaction Analysis Negotiating Skills Effective Selling Skills How to Build Organisational Culture Employee Empowerment
My article on Time Management is published in The Hindu on May 07, 2008. My second article Why Employee Training Fails? was published in Deccan Herald on August 13, 2008. You can click here to read this article.
Benefits to your company of my soft skill training: Employees in whatever capacity they work, commercial sense in them is most important. My training programmes are aimed at bringing commercial sense among your staff members. Though duration of training programmes is just for couple of days, these programmes have been developed after years of research and are being improvised continually. Businesses of 21st century demand creation of knowledge repositories. By training your staff, you will be able to expand knowledge base of your employees. It is the organisation culture that fosters, sustains or holds the growth of the company. My training programmes are aimed at making organisation culture conducive to the growth of your company.
A wide array of training programmes through which you can develop your employees: For Executives and Asst Managers Personality Development Time Management Skills Professional & Business Etiquettes E-mail Etiquettes Interpersonal Skills Superior Customer Service Effective Managerial/Supervisory Skills Training on Retail Management Effective Selling Skills How to be a Team Player For Students Personality Development Corporate Employability SWOT Analysis of your Career Group Discussion How to Attend Interview
# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394 E-mail: - dineshdivekar@yahoo.com, din2704@rediffmail.com
Mission Statement
Dinesh V. Divekar
Consulting Services Training Programme Train the Trainer Setting up Training Departemnt of your company Creative Thinking and Problem Solving
Training Process: Pre-training Questionnaire is sent 15 days before training Execution of the Training Post-training evaluation after 1-3 months of training
Past and current clients belong the following industries: IT Companies, Hotels & Resorts, Facility Providers, Courier/Cargo, Security Services, Education Institutions, Overseas Recruitment, Healthcare, Financial Services, Construction and Public Sector Units Training methodology: - during the sessions, training may happen but learning may not. To avoid this contradiction, I take up the role of a learning facilitator by making training sessions interative, customising training programmes that meet clients requirements. In addition to this, my learning sessions include psychometric tests. Psychometric tests give insight to the learners on the development that they require.
Competitio n Performance Management
Culture Change
Change Management
Train to Develop the Employer Brand for
External Reputation
Quality
Policies & Procedures
Customer Focus
Dinesh V. Divekar
Dinesh V. Divekar
Management Training Consultant Module-wise Details of the Training Programmes
Personality Development or Personal Branding for Careers Success - 2 days What is Personality Determinants of Personality Know your Personality - Keirseys Temperament Sorter Test Positive Thinking How to Build Positive Self-esteem SWOT analysis How to handle Adversities
Time Management or How to be a Time Manager 1 day Characteristics of Time Pareto Principle Have you done Job Analysis of your Job? What are Time Wasters? What is Procrastination? Time Management Tools Personal Goal Setting Delegation Theory of Time Management by Stephen R Covey Day-to-day Time Management Techniques In the training modules, psychometri c tests are conducted
Stress Management 1 day What is Stress? Optimum Stress level Your Personality & Stress Symptoms of Stress Identifying likely Stressors Five ways of Dealing with Stress Anger combat with the enemy within
Communication Skills or Connectivity and Interactivity 2 days What is Communication? The Process of Communication When Communication should happen? Formula of Communication Communication & Perception Barriers in Communication Questioning Skills Listening Skills Telephone Techniques
Dinesh V. Divekar
Business Writing Skills Interpersonal Skills 1 day Assessing your Ability to Deal with People Group Interactive Skills Initiating Skills, Supporting Skills, Clarifying Skills Your Interaction making requests, refusing requests, giving advice, disagreeing, interrupting, bridging etc The difficult Personality Types
Team Building 2 days Self-perception Inventory of the Team Members Group Vs Teams Attitude required to build Team 12 Cs of the Team Types of Dysfunction in a Team Five Dysfunctions of the Team Conducts non-adventurous outbound training on Team Building also
Leadership Techniques 2 days What is Leadership? Leaders Vs Followers Managers Vs Leaders Test your Leadership Potential Your Personality Conduit of Leadership Team Leadership Getting Organised Problem solving Leadership & Conflict Resolution Assertiveness and Leadership Creation of Intangible Assets
Supervisory/Managerial Skills 2 days Fundamentals of Supervision Your Attitude and Productivity of your Staff How to Demonstrate Authority How to Delegate How to Coach How to Counsel How to deal with Special problems
Dinesh V. Divekar
Employee Engagement through Effective Conflict Handling 1 day Transition from engagement to disengagement What is Conflict? Critical Features of Conflict Management Types of Conflict Conflict Resolution Techniques Conflict and Organisational Culture
Behavioural Interviewing 1 day A brief about Recruitment Process Interview - its significance in the recruitment process Some Dos and Donts while conducting interview Some Standard Questions and their expected Answers What is Behavioural Interviewing? How is it different from Traditional interviewing? What is STAR Technique? Some competency based questions and their expected answers.
Personal Excellence (half day for each module) How to take and give feedback? How to conduct Performance Appraisal? Building Organisational Culture Emotional Awareness How to find Creative and Innovative Solutions How to be a Motivator Decision Making
Mentoring - how to share your Wisdom? 2 days What makes a good Mentor? What Mentors do? Manager Vs Mentor Adapting & Managing a Change Dimensions of Mentoring Mentoring Process Productive Confrontation
Dinesh V. Divekar
Assertion Skills What is your Behavioural Profile? Different types of Behaviours What are Assertion Skills What are the Barriers in Assertive Behaviour What are different Basic Assertion Techniques Assertion Techniques in Responding and Initiating
Negotiating Skills 1 day The concept of Negotiation The Phases and Skills of Negotiation How to Respond Resistance from others Using DISC to understand Negotiating Styles Responding to Unfair Tactics Practice Negotiations
Effective Purchase Management 1 day Purchase Department why it is a profit centre? 5 Rs of Purchase Concept of Economic Order Quantity (EOQ) Negotiating Skills
Effective Presentation Skills What are Public Speaking Skills? Body Language in the presentations What to handle questions in the presentations How to conduct presentations
Effective Selling Skills 3 days What is Sale? Primary skills of Salespersons Preparation of Sales Plan, Why people buy? Preparing for the Sales Interview, Grooming Skills Structuring the Sales Call Setting Agenda Questioning Skills Setting Agenda Listening Skills Identifying Needs Buying Behaviour Presenting the Solution FAB Exercises Effective Closures

Management and Behavioural Training E-Brochure (Revised)

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Management and Behavioural Training E-Brochure (Revised)

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Dinesh V.

Train to Develop the Employer Brand for

Policies & Procedures

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