Juan Dondino Manganar

0905-299-3440
don.manganar@gmail.com
Current Position: Marketing & Social Media Manager Plejees, Inc. (www.Plejee.com) Passion Projects: Show Producer/Marketing Officer Good Times with Mo: The Podcast and Tropical Banter Podcast Battle Axe Networks, Inc.
(www.battleaxenetwork.com)

Professional Profile
Dons technical background is rooted in Technical Support and Analysis, Client Engagement, CMS Management, Platform Migrations (Exchange environment), and BMC Remedy having handled numerous projects and hours for Logica Philippines, a widely-known BPO entity with a vast European and Asia-Pacific base, and for other companies, totaling 8 years in the IT/BPO industry. Don is also a passionate social media and digital marketing strategy enthusiast that culminated in a stint as Marketing Manager for www.Plejee.com, an up-and-coming group-buying website. Aside from marketing, he handled all creative content and copywriting for the website, engaged in media partners, merchants, and subscribers. He is actively passionate about all social media and emerging technologies that continuously improve ones experience of technology and the Internet. For fun, he takes on passion projects that are rooted in His passion in digital media, social media, content, and production, as he is also involved as the Show Producer and Marketing Officer for Good Times with Mo: The Podcast, the popular internet show hosted by Mo Twister. The opportunity to work in an environment that caters to specific niche markets and the chance to be part in what is currently the fastest rising medium today podcasting is what balances out his passion for social media and appetite for creativity. He is also a passionate photographer, writer, and loves to surf and travel on his free time.

Writer/Photographer asianTraveler Magazine

(www.asiantravelermagazine.com)

Skills/Advantages: Technical Support & Leadership CMS Management BMC Remedy Administration ITIL Foundation Client Facing Customer Engagement Content Management Community Management Copy/Content/Creative Writing Digital Media Social Media Marketing Strategy Photography Video Editing

Education:

Studies:

2002 B.S. Computer Science, Ateneo de Cagayan University, Cagayan de Oro, Philippines

Completed Trainings:
MS Excel 2007: Beyond the Basics, March 2010, Logica ITIL Fundamentals, May 2008, Logica Phils., Inc. BMC Remedy Fundamentals, February 2008, Logica Phils., Inc. Project Management Training, 2007, GXS Phils., Inc. HP/UX Training: HP Phils., GXS Phils., Inc.

Other Trainings and Seminars Attended:

5th IMMAP Digital Summit, August 2011. Human Interactive Lab, September 2010. Organizational Change Consultants, Inc. Radical Authenticity, September 2010. Organizational Change Consultants, Inc. Leadership Excellence and Achievement Program, 2007. Organizational Change Consultants, Inc. Advanced Leadership Course, 2006. Organization Change Consultants, Inc. Foundations of Leadership Excellence, 2006. Organizational Change Consultants, Inc.

Spoken Languages English (fluent) Filipino (native language)

References furnished upon request.

Juan Dondino Manganar

0905-299-3440 don.manganar@gmail.com
April 2011 - present

Work Experience

Organization: Plejees, Inc. Role: Marketing Manager Responsibilities/Activities:

Highlights:

Plan and execute traditional, non-traditional, and social marketing strategy Manage daily deals as well as forecast incoming deals and campaigns, advocacies, and others. Manage online presence on social networks such as Facebook and Twitter, and other community portals. Plan, execute, and manage content and assets, including but not limited to copywriting, digital layout, and other digital copy and content. Collaborate with sales and business development team to promote quality deals and innovate new ideas. Monitor and benchmark website statistics and buying tendencies as well as target specific markets and demographics. Monitor and engage customers and communities to evolve social media engagement strategy. Increased membership for www.Plejee.com from 3,000 to 12,000 in 3 weeks with online campaign on shoestring budget. Created a sustained 1,400+ membership growth a month over the last 2 months using social media as the main medium. Implemented and managed over 40+ deals for over 30 business merchants in 3 months. Implemented a successful Facebook Campaign that garnered 31,541 subscriptions in 3 weeks, translating into a 12% conversion rate of signups against purchases, that went to as high as 24%.

January 2011 - present

Organization: Battle Axe Network, Inc. Role: Producer, Marketing Officer Project: Good Times with Mo: The Podcast, Tropical Banter Responsibilities/Activities:
Oversee daily operations and show segments Screen phone-in participants; maintain call queue and quality, and moderate show chatroom. Summarize show content and publish to different social media platforms (iTunes, PodTrac, RSS feeds, Twitter, Tumblr, Facebook) Identify and reach out to potential show sponsors Generate show copy for sponsor or show promos Manage partners and sponsor accounts Business development and lead generation develop ideas and strategy on how to expand network reach, hit specific markets, and create and strategize ideas to best position our product and be consistently relevant. Good Times with Mo: The Podcast is the #1 podcast in the Philippines in our iTunes category, with several top ten placements in various countries such as Singapore, UAE, UK, Canada, and the US. Over 2 million downloads for 120+ episodes makes it the most downloaded podcast in the Philippines. Successful social media integration with a fast-rising fanbase on Twitter, Facebook, Tumblr, attracting major market sponsors such as San Mig Light, Smart Bro, and Nokia, and Belo Medical Group. Stepped in and guest-hosted Episode 84 for Good Times With Mo: The Podcast Producer and Regular Contributor on the another network podcast called Tropical Banter hosted by Basti Artadi of Wolfgang and Tirso Ripoll of Razorback debuting at number 2 on the Philippine iTunes charts while consistently remaining within the Top 7 Rated Podasts in the Philippines.

Highlights:

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Juan Dondino Manganar

0905-299-3440 don.manganar@gmail.com
August 2010 April 2011

Work Experience

Organization: Logica Philippines, Inc. Internal Business Solutions Role: Exchange Migration Coordinator Responsibilities/Activities:

Support, Transition, and Development for internal business clients for Logica UK and Logica Sweden Change Requests and Development requirement related documentation. Monitor and maintain Management Dashboards for internal projects and customers Load balancing and capacity management and analysis for web portal infrastructure

Highlights:

Global migration of entire UK Exchange environment in 3 months 54,000 accounts.

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Migration Planning, Scheduling, Dissemination of tasks Staff Management

Phase 2 planning for global migration of Asia-Pacific accounts (17,000 accounts)

November 2007 to August 2010

Organization: Logica Philippines, Inc., BMC Remedy Group Role: Remedy Support Engineer Responsibilities:
BMC Remedy Support, Administration and Maintenance/ Development BMC Performance Manager Support, Admin and Maintenance/ Configuration BMC Configuration Automation experience Incident and Change Management ticket resolution, incident tracking, reporting, customization, and configuration.

Previous Positions/Jobs Held

Organization: GXS Philippines, Inc. Role: Team Leader, E-Commerce Managed Services Support Duration: August 2004 to November 2007

Organization: PeopleSupport Philippines, Inc. Role: Technical Support Representative Duration: April 2004 to August 2004

References furnished upon request

don.manganar@gmail.com | 0905-299-3440

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