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About This Guide

This preface contains the following sections:

• Objectives

• Related Publications

• Intended Audience

• Organization

• Conventions

• Navigation Aids

• Ordering Documentation

Objectives

This guide contains all the information you need to prepare the site for, install, and service the hardware for the Redback ® SmartEdge ® 400 router.

Related Publications

To ensure a complete and correct installation of a SmartEdge 400 router, we recommend that you read and use the documentation set in the following order:

• SmartEdge 400 System Unpacking Instructions

Provides information about unpacking the system and its components.

• Release Notes for the SmartEdge OS

Provides the most current information about the product, including any information that is critical to the installation and any document errata. Read this document before proceeding with the installation.

• SmartEdge 400 Router Hardware Guide

Provides information about site preparation, hardware installation, and maintenance.

Intended Audience

• Transceivers for SmartEdge Gigabit Ethernet Packet Cards

Describes the transceiver types and their specifications, including cable data, for all Gigabit Ethernet traffic cards, and how to install them.

• Ports, Circuits, and Tunnels Configuration Guide for the SmartEdge OS

Describes the tasks and commands that you use to configure traffic cards, their ports, channels, and circuits, including link groups, bridged and cross-connected circuits, and tunnels.

• Ports, Circuits, and Tunnels Operations Guide for the SmartEdge OS

Describes the operations tasks and commands that you use to monitor, administer, and troubleshoot traffic cards, their ports, channels, and circuits, including link groups, bridged and cross-connected circuits, and tunnels.

• NetOp EMS Operations Guide

Provides detailed instructions on configuring, managing, and troubleshooting a network of SmartEdge routers using the NetOp™ Element Manager System (EMS) software.

Redback Networks Glossary

Provides a list of industry standard terms and terms found in the SmartEdge hardware and software documentation.

Intended Audience

This guide is intended for network engineers who are responsible for the planning and configuration of the SmartEdge 400 router and qualified (trained) service personnel who install and service SmartEdge 400 equipment. This guide assumes that readers are familiar with hardware installation and service procedures in general, but might not have previously installed or serviced a SmartEdge 400 router.

Organization

This guide is organized as follows:

• Chapter 1, “System Description”

Provides a functional overview of the SmartEdge 800 router that includes the interfaces, system components, features, and typical applications for the system.

• Chapter 2, “Traffic Card Descriptions”

Describes each of the packet traffic cards that are currently available for the SmartEdge 400 router.

• Chapter 3, “Preparing for Installation”

Describes planning for the hardware installation, including site and management access requirements for the SmartEdge 400 router.

• Chapter 4, “Installing the Hardware”

Describes how to install the SmartEdge 400 hardware.

Conventions

• Chapter 5, “Determining Operating Status”

Describes the SmartEdge 400 chassis and card LEDs used to determine the status of the system. It also describes how to troubleshoot hardware problems and use the on-demand diagnostics to isolate faults to the card level.

• Chapter 6, “Servicing the Hardware”

Describes how to install additional cards and how to replace existing cards and other units in a SmartEdge 400 chassis.

• Appendix A, “Cables and Pin Assignments”

Provides cable and connector specifications for all SmartEdge 400 cables and connectors.

• Appendix B, “Alarms and Probable Causes”

Provides tables of alarm conditions and probable causes for the SmartEdge 400 chassis and its cards.

Conventions

The conventions used for notes, cautions, and warnings provide special information in this guide:

Note

Provides related information for the topic described in the previous paragraph.

Caution Describes a general warning, caution, or risk that could cause loss of data or damage Describes a general warning, caution, or risk that could cause loss of data or damage to the system or one of its components and how to reduce that risk.

Warning Describes a risk to you, the installation or serv ice engineer, such as electric shock, Describes a risk to you, the installation or service engineer, such as electric shock, that could cause bodily harm and how to reduce that risk.

Laserthat could cause bodily harm and how to reduce that risk. Describes a risk to you,

Describes a risk to you, the installation or service engineer, from lasers which could cause severe damage to your eyes and how to reduce that risk.

Navigation Aids

To aid in accessing information in this guide, the following types of cross-references have been hot linked to provide navigation aids in the online formats of the guide:

• Cross-references to chapters, sections, tables, and figures in the text

• Lists of topic or subsection titles at the beginning of each section and subsection

• Entries in the table of context

• Entries in any of the indexes

Ordering Documentation

Ordering Documentation

Redback documentation is available on CD-ROM, which ships with Redback products. The appropriate CD-ROMs are included with your products as follows:

• SMS™ product

• SmartEdge router product

• NetOp product (includes NetOp EMS and NetOp Policy Manager [PM])

The following sections describe how to order additional copies and provide feedback:

• Order Additional Copies

• Complete the Online Redback Networks Documentation Survey

• Provide Direct Feedback on Specific Product Documentation

We appreciate your comments.

Order Additional Copies

To order additional copies of the appropriate CD-ROM or printed, bound books, perform the following steps:

1. Log on to the Redback Networks Support web site at http://www.redback.com and enter a username and password.

If you do not have a logon username and password, contact your Redback Networks support representative, or send an e-mail to supportlogin@redback.com with a copy of the show hardware command output, your contact name, company name, address, and telephone number.

2. On the Redback Networks Support web site, select one of the Redback Networks product line tabs at the bottom of the web page, click Documentation on the navigation bar, and then click To Order Books on the navigation bar.

Complete the Online Redback Networks Documentation Survey

To complete the online Redback Networks Documentation Survey, perform the following steps:

1. On the Documentation web page, click Feedback on the navigation bar.

2. Complete and submit the documentation feedback form.

Provide Direct Feedback on Specific Product Documentation

To provide direct feedback on a specific documentation issue related to the SmartEdge 400 router, send e-mail to seos-router-docs@redback.com