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About us Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book

of Outsourcing, a Datamonitor company. Sitels 60,000 associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. Sitels customer interaction outsourcing solutions span 140+ domestic, nearshore, and offshore call centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. Sitel Philippines seven facilities are located in Pasig City, Quezon City, Mandaluyong City, and Baguio City. The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. For more information, please visit www.sitel.com. Summary of Primary Job Responsibilities Implements marketing strategies in brand awareness in order to attract qualified candidates to the group Works with marketing communications team in the design and concept of the brand including layout of advertisements Maximizes recruitment channels in marketing the brand awareness such as but not limited to multi-media adverts, online recruitment, and the employee referral programs Do invitational call-outs to meet desired applicant volume target Candidate must possess at least a Bachelor's/College Degree Human Resource Management, Marketing, or equivalent. Candidate with at least 3 months working experience in the same position is preferred but not required. Fresh graduates/Entry level applicants are encouraged to apply. Candidate must have above average verbal and written communication skills in English. Candidate should be willing to work extended hours, weekends, and holidays.

Candidate must be willing to be assigned in Baguio. Candidates should be Filipino citizens or hold relevant residence status. Candidates must be willing to do field work Candidates must be willing to travel. Education College Graduates

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Current Job Opportunities As a global business process outsourcing (BPO) provider, Sitel offers a range of call center career opportunities in 135+ locations. We seek people who can build trust with our clients' customers, manage those who communicate daily with our clients' customers, and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent.

Whether we are looking for a customer service professional to work in one of our contact centers, a team manager or a CEO, our approach to identifying and selecting talent is competency-based. We look for skills and knowledge aligned with the specific job requirements, our corporate culture, our clients' expectations, and our business goals and ethics.

Sitel is an equal opportunity employer. Our people come from many diverse work and life experiences. We offer career opportunities for those with critical core life skills. Some of these include the ability to communicate effectively,

to build trust, and to function in a team environment. Additionally, we do not just seek these skills out through our recruitment activities. The nature of Sitel's business, which is about people communicating with people, ensures the ongoing development of these portable "skills for life."

Our associates technically work for Sitel, but when you are providing customer care for one of our clients, you also become a proud representative of that company as well. Our marquee list of clients include:

Leading global Internet service providers Several top airlines The largest satellite entertainment provider Consumer electronics giants And more Sitel associates become an extension of our clients' brands by understanding their objectives, embracing their culture and taking ownership of their customers.

If you have what it takes to join a growing global workforce of customerfocused associates, then apply online or contact us by selecting your country of employment interest from the drop-down list above.

Answer

Carefully consider this question before applying for a job interview. You want your answer to show that you know what skills they want (from a job ad, job description or information you've gathered) and state what experience or knowledge you have that makes you a good fit. You don't have to lie; you just want to match their expectations. Before leaving, tell them that you are really interested in the job.

Answer

Your key strategy is to first uncover your interviewer's greatest wants and needs before you answer questions. You might say: "I have a number of accomplishments I'd like to tell you about, but I want to make the best use of our time together and talk directly to your needs. To help me do, that, could you tell me more about the most important priorities of this position? All I know is what I (heard from the recruiter, read in the classified ad, etc.)" Then, ALWAYS follow-up with a second and possibly, third question, to draw out his needs even more. Surprisingly, it's usually this second or third question that unearths what the interviewer is most looking for. You might ask simply, "And in addition to that?..." or, "Is there anything else you see as essential to success in this position?

Prior to any interview, you should have a list mentally prepared of your greatest strengths. You should also have, a specific example or two, which illustrates each strength, an example chosen from your most recent and most impressive achievements. You should have this list of your greatest strengths and corresponding examples from your achievements very well committed to memory. Then, once you uncover your interviewer's greatest wants and needs, you can choose those achievements from your list that best match up. As a general guideline, the 10 most desirable traits that all employers love to see in their employees are: A proven track record as an achiever...especially if your achievements match up with the employer's greatest wants and needs. Intelligence...management "savvy". Honesty...integrity...a decent human being. Good fit with corporate culture...someone to feel comfortable with...a team player who meshes well with interviewer's team. Likeability...positive attitude...sense of humor. Good communication skills. Dedication...willingness to walk the extra mile to achieve excellence. Definiteness of purpose...clear goals. Enthusiasm...high level of motivation.

Confident...healthy...a leader.

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