MIS Presentation - Presentation Transcript

1. MIS Management Information Systems EIS - Executive Information Systems ES Expert Systems DSS Decision Support Systems Management Information Systems (MIS) MIS provides managers with information and support for effective decision making, and provides feedback on daily operations Output, or reports, are usually generated through accumulation of transaction processing data Each MIS is an integrated collection of subsystems, which are typically organized along functional lines within an organization

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Intended Benefits of MIS MIS investments pay off for a company in many ways. Core competancy support Enhanced distribution channel management. Increased brand equity Boost production processes Impact mass customization production processes Leverage learning curve advantages Leverage IT investment in computer aided design Leverage stability Expand E-commerce Improve B2B commerce Five Elements of usable MIS Timeliness Accuracy Consistency Completeness Relevance Sources of Management Information Corporate databases of internal data Databases of external data Databases of valid transactions Operational databases Transaction processing systems Management information systems Decision support systems Executive support systems Expert systems Business transactions Input and error list Drill-down reports Exception reports Demand reports Key-indicator reports Scheduled reports Employees Corporate intranet Application databases

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Outputs of a Management Information System Scheduled reports Produced periodically, or on a schedule (daily, weekly, monthly) o Key-indicator report Summarizes the previous days critical activities Typically available at the beginning of each day o Demand report Gives certain information at a managers request o Exception report Automatically produced when a situation is unusual or requires management action

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Characteristics of a Management Information System Provides reports with fixed and standard formats Hard-copy and soft-copy reports o Uses internal data stored in the computer system o End users can develop custom reports o Requires formal requests from users

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Management Information Systems for Competitive Advantage Provides support to managers as they work to achieve corporate goals Enables managers to compare results to established company goals and identify problem areas and opportunities for improvement

10. MIS and Web Technology o Data may be made available from management information systems on a companys intranet o Employees can use browsers and their PC to gain access to the data 11. Functional Aspects o MIS is an integrated collection of functional information systems, each supporting particular functional areas. 12. An Organizations MIS Financial MIS Marketing MIS Human Resources MIS Etc. Accounting MIS Drill down reports Exception reports Demand reports Key-indicator reports Scheduled reports Databases of external data Databases of valid transactions Transaction processing systems Business transactions Business transactions Extranet Internet Etc. 13. Financial MIS o Provides financial information to all financial managers within an organization. 14. Financial statements Uses and management of funds Financial statistics for control Operational databases Databases of valid transactions for each TPS Transaction processing systems Business transactions Business transactions Internet or Extranet Financial MIS Business transactions Databases of external data Databases of internal data Financial DSS Financial ES Financial applications databases Customers, Suppliers 15. Inputs to the Financial Information System o Strategic plan or corporate policies Contains major financial objectives and often projects financial needs. o Transaction processing system (TPS) Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. External sources Annual reports and financial statements of competitors and general news items. 16. Financial MIS Subsystems and Outputs o Financial subsystems Profit/loss and cost systems Auditing Internal auditing External auditing Uses and management of funds 17. Manufacturing MIS 18. Quality control reports Process control reports JIT reports Operational databases Databases of valid transactions for each TPS Transaction processing systems Business transactions Business transactions Internet or Extranet Manufacturing MIS Business transactions Databases of external data Databases of internal data Manufacturing DSS Manufacturing ES Manufacturing applications databases Customers, Suppliers MRP reports Production schedule CAD output 19. Inputs to the Manufacturing MIS o Strategic plan or corporate policies. o The TPS: Order processing Inventory data Receiving and inspecting data Personnel data Production process o External sources 20. Manufacturing MIS Subsystems and Outputs o Design and engineering o Master production scheduling o Inventory control

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Manufacturing resource planning Just-in-time inventory and manufacturing Process control Computer-integrated manufacturing (CIM) Quality control and testing

21. Marketing MIS o Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness 22. Sales by customer Sales by salesperson Sales by product Operational databases Databases of valid transactions for each TPS Transaction processing systems Business transactions Marketing MIS Databases of external data Databases of internal data Manufacturing DSS Manufacturing ES Marketing applications databases Pricing report Total service calls Customer satisfaction 23. Inputs to Marketing MIS o Strategic plan and corporate policies o The TPS o External sources: The competition The market 24. Marketing MIS Subsystems and Outputs o Marketing research o Product development o Promotion and advertising o Product pricing 25. Human Resource MIS o Concerned with all of the activities related to employees and potential employees of the organization 26. Benefit reports Salary surveys Scheduling reports Operational databases Databases of valid transactions for each TPS Transaction processing systems Business transactions Human Resource MIS Databases of external data Databases of internal data Manufacturing DSS Manufacturing ES Human resource applications databases Training test scores Job applicant profiles Needs and planning reports 27. Inputs to the Human Resource MIS o Strategic plan or corporate policies o The TPS: Payroll data Order processing data Personnel data o External sources 28. Human Resource MIS Subsystems and Outputs o Human resource planning o Personnel selection and recruiting o Training and skills inventory o Scheduling and job placement o Wage and salary administration 29. Other MISs o Accounting MISs Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications. o Geographic information systems (GISs) Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region.

MANAGEMENT INFORMATION SYSTEM Objectives: To familiarise the students with the fundamental concepts of information system and its role in business decision making UNIT I Foundation of information systems ; a framework for business users - Roles of information systems - System concept - Organisation as a system - components of Information systems - IS Activities - Types of IS. UNIT II IS for operations and decision making :Marketing IS , Manufacturing IS , Human Resource IS , Accounting IS and Financial IS - Transaction processing systems Information Reporting system Information for Strategic Advantage . UNIT III DSS and AI : DSS models and software :The decision making process - Structured ,semi structured and Unstructured problems ; What if analysis , sensitivity analysis , Goal seeking Analysis and Optimizing Analysis . Overview of AI , Neural networks Fuzzy logic Systems ,Genetic Algorithms - Expert systems. UNIT IV Managing Information Technology :Managing Information Resources and technologies IS architecture and management - Centralized , Decentralized and Distributed EDI supply chain management-CRM-ERP. UNIT V Security and Ethical Challenges : IS controls - facility control and procedural control - Risks to online operations - Denial of service, spoofing - Ethics for IS professional - social challenges of Information technology . References 1.James A OBrian , Management Information System 2.Effy Oz , Management Information System Third Edition 3Laudon & Laudon , Management Information System Eight Edition