Prepared By: M.Dimuthu Suranjana ( Bsc.Bus Adm (Sp) hons ACA, ACMA, ACPM, FMAAT Post.gra.

dip in Corporate & Strategic Finance Post.gra.dip in Business & Finance Administration)

Introduction to Management
Multiple Questions-Self-working questions What is an Organization 01) An organization is called a) The physical location where people work b) A Collection of individuals working for the same company c) A deliberate arrangements of people to accomplish some specific purpose d) A group of individuals focused on profit-making for their shareholders 02) In the context of management, an open system is considered to be a) Any system with no interdependence on the environment b) Any system with interdependence on the environment c) A main system with a number of sub systems d) Any system with open to its sub systems 03) A System Approach to the Management of an organization is a) An approach which highlights the importance of procedures b) An approach to consider an organization as a closed system c) An approach to manage the business organization in compliance with set Procedures d) An approach which highlights the complexity of interdependent components of the organization in a complex environment 04) Select from the following the correct statement in relation to informal Organization a) It is an undocumented relationship between members of an organization b) It is an officially recognized relationship between members of an Organization c) It is a way of communication between employees & outsiders d) It is a system which has been designed by the top management of an organization 05) Which of the following is common for all types of organizations? a) Production b) Profit c) Objectives d) Sales

Definitions of Management

06) The Identification of the problem is one of the steps to be taken in the, 1) Process of Closure of the business 2) Process of control 3) Process of decision making 4) Process of allocating resources 07) Management is best defined by, a) Achieving objectives of a business b) Use resources effectively and efficiently to achieve objectives c) Get maximum output from minimum input d) Co-ordinate between owners and employees Efficiency, Effectiveness & Productivity 08) Getting work done with a minimum of effort, expense or waste is the definition of_________ a) Effectiveness. b) Management c) Planning. d) Efficiency 09) Using resources with minimum cost and minimum wastage is: a) Efficiency b) Effectiveness c) Productivity d) Performance Managers/Functions of Management (Traditional & New functions) 10) Middle Level mangers Primary Job is to, e) Help top management to take strategic decisions f) Develop a mission for the company g) Develop implementation strategies for broad concepts determined by the top management h) Take immediate responsibility of the decisions of the top management 11) Which role of manager that needs to resolve major and minor crisis that may occur unexpectedly? a) Negotiator b) Entrepreneur c) Resource allocator d) Disturbance handler 12) Production supervisors come under which of following managers levels? a) First line managers b) Non-Managerial employees c) Middle managers d) Top managers 13) A Human Resource Manager attending a local society for human resource management meeting would be functioning in which of the following role

a) Informational b) Leader c) Liaison d) Disseminator 14) The person who maintains network of connecting outside the organization to obtain information is called a) Entrepreneur b) Disseminator c) Spokesperson d) Liaison 15) Which level of management is responsible for making organization wide decisions & establishing the plans & goals that affect the entire organization? a) Non managerial Staff b) Top Managers c) Middle Managers d) First-line Managers 16) When we classify managers according to their level in the organization they are described as_______ a) Functional, staff and line managers b) Top managers, middle managers and supervisors c) High level and lower level managers d) General Managers and administrative managers 17) ------------------ roles involve people and other duties that are ceremonial and symbolic in nature. a) Informational. b) Interpersonal. c) Decisional. d) All of the given options 18) Managers having the least authority and are at the lowest level in the hierarchy of the organization are called______________ a) Middle level managers b) Top level managers c) First-line managers d) None of the given options 19) ---------- maintains self developed network of outside contacts and informers who provide favors and information. a) Entrepreneur b) Monitor c) Liaison d) Figurehead 20) ________ concluded that managers perform 10 interrelated activities that relate to decision making, using information and interpersonal relationships. a) Mintzberg b) Abraham Maslow c) Peter Drucker

d) Henri Fayol 21) Managers Should a) Refer Many problems to subordinates, few to superiors b) Refer many problems to superiors, few to subordinates c) Handle all decisions in a cautious, logical manner d) Make decisions as far as possible from the origin of the problem 22) Which of the following functions or activities involve recruiting & placing qualified personnel needed for the organization so that it may achieve its objectives? a) Planning b) Organizing c) Staffing d) Leading 23) Determining the tasks to be accomplished, how the tasks are to be grouped and who is responsible to the various tasks is known as which of the following process of management a) Planning b) Organizing c) Leading d) Controlling 24) Which of the following is the process of monitoring activities & correcting any significant deviation? a) Controlling b) Planning c) Organizing d) Leading 25) Which of the following is not a basic function of the management process? a) Controlling b) Organizing c) Working d) Leading 26) _________ is the process of using the resources and personnel of an organization in an orderly way to achieve the objectives and long-term goals of the organization. a) Planning b) Organizing c) Leading d) Controlling 27) The management of people/labor should be handled by what department in an organization? a) Administration b) Human Resources c) Information Systems d) Accounting 28) ____________ reduces uncertainty a) Negotiating b) Planning c) Organizing d) Leading

Skills of Managers 29) Select the following best statement in relation to Conceptual skills a) Conceptual skill is critical at the supervisory level b) Conceptual skill is helpful in the frequent interactions with subordinates c) Conceptual skill is usually not critical for lower management level d) Conceptual skill is essential for all management levels 30) The ability to translate ideas into words and actions is: 1) Effectiveness Skills 2) Interpersonal Skills 3) Conceptual Skills 4) Communication Skills 31) Conceptual skills relate to a managers ability to a) Take a strategic view of how parts of the organization function b) Solve detailed problems in group c) Correctly evaluate organizations problems d) Understand & interact effectively with others in the organization Environment 32) The external environment factor that states: The values and culture that affect the way people feel about the organization they are in and about work itself is: a) Sociological factors b) Political factors c) Economic factors d) Psychological factors 33) The resources within an organization, used to achieve its goal, make up the _________ of a business. a) External environment b) Internal environment c) Social responsibility d) Workers motivation Entrepreneurship 34) What is the main character an entrepreneur should have a) Involve in risky business b) Earn profits c) Identifying & grabbing opportunities to the economy d) Act as an intermediary between labour and management 35) Entrepreneur is the one who: a) Takes Lower risk of his investment expecting higher returns b) Takes higher risk of his investment expecting higher returns c) Takes no risks of his investment expecting a reasonable returns d) Takes responsibility for market safe products