Our travel products 2011

Contents
This leaflet describes all the travel products available to you when travelling with Kolumbus. The symbols at the top of each page indicate the mode of transport (bus, express boat, combi-boat, ferry and/or local trains) for which you can use the different products: Bus card ................................................................................. Travel Account ...................................................................... Flexi Pass ............................................................................... Youth Pass ............................................................................. Bus/Train Period Pass ......................................................... Bus/Train Student Pass ...................................................... Short-term Pass ................................................................... Boat Period Pass .................................................................. Island Hopping ...................................................................... Combi Pass ............................................................................ Single tickets ........................................................................ Practical information .......................................................... Fares 2011 ............................................................................ Which card, pass or ticket is best for you? ...................... 3 4 5 6 7 8 8 9 9 10 11 13 15 18

Bus card
In order to purchase a product other than a single ticket, you must have a bus card. There are two types of card: THE KOLUMBUS CARD This is a smart plastic card to which you can add tickets on a continuous basis. You can carry either a personal or an impersonal Kolumbus card. However, if you want to take advantage of personal travel products you must have a personal card registered with your name and date of birth. The descriptions given later in this brochure will tell you whether the travel product you want is personal or impersonal. Personal Kolumbus cards can be purchased at Byterminalen or Fiskepirterminalen in Stavanger, at Bytunet in Haugesund, and at all manned NSB railway stations. Impersonal Kolumbus cards can also be purchased on some buses and express boats. A Kolumbus card costs NOK 50 (both personal and impersonal options). THE MINICARD This is a paper bus card and is valid for shorter periods than the Kolumbus card. It costs NOK 5 and you can buy it on buses and express boats. The Minicard is ideal for tourists and customers travelling frequently for a short period of time, and can be used as a One-day Pass, Short-term Pass and for Island Hopping. TRAVELLING BY FERRY Fares on our ferries between Stavanger - Vassy, Fisteryene Stavanger - Lysebotn, and Haugesund - Utsira are determined by national fare regulations governing major highway links. If you want a discount, you can buy a Ferry Card on board the ferry in question. The card costs NOK 100. You must also pay the initial amount with which you top up your card. You will find more information about the Ferry Card at www.ferjekort.no.

Travel Account
A Travel Account lets you pay for your bus and boat journeys with Kolumbus. Its up to you how much money you keep in your Travel Account
25 % DISCOUNT If you pay with your Travel Account, you get a 25 % discount on adult single ticket fares. Your Travel Account also gives you a discount on night buses. Whether commuting to and from work, or on your way home from a night on the town, you never have to worry about carrying cash. MANAGING YOUR ACCOUNT ONLINE Everyone with a Travel Account can set up their own online self-service system at www.kolumbus.no. You can check the balance of your account and keep track of your ticket and product purchases. You can purchase travel products such as Flexi Pass and Period Pass online. OPTIONAL TOP-UPS You can top up your Travel Account at your bank or internet bank, at one of SR-Banks cash machines, or at one of Kolumbus sales outlets. If you wish we can send you an invoice which you can complete and return to us by post, or by e-mail when your account is getting low. HOW DO I SET UP A TRAVEL ACCOUNT? To set up a Travel Account you must visit one of our customer service centres. If you dont already have a personal Kolumbus card, we will make a new one for you (see page 3 for more information). Remember to take proof of your identity with you! If you want to let members of your family have access to your Travel Account, we can help you with this as well. Remember that you must also bring the Kolumbus cards belonging to those with whom you want to share access.

Flexi Pass
With a Flexi Pass you can enjoy unlimited bus travel in your own area for just NOK 600. A Flexi Pass is valid for 30 days from the date on which you start using it. Up to two adults and three children can use the same Flexi Pass after 5 p.m. on weekdays and all day at weekends. Before 5 p.m. on weekdays, the Flexi Pass is valid as an impersonal product. It can only be used by one person at a time, but it doesnt matter who uses it. This means you can share it with other family members, or with your friends and acquaintances. Kolumbus has four pre-defined Flexi Pass areas:

NORD-JREN The Nord-Jren Flexi Pass is valid on buses from Rennesy in the north to Bryne in the south. You can also use it on the express boat between Stavanger, Byyene (islands close to the city) and Hommersk (zone series 100). HAUGALANDET The Haugalandet Flexi Pass is valid on buses within the municipalities of Karmy, Haugesund, Tysvr, Bokn, Vindafjord and Sauda (zone series 200). RYFYLKE The Ryfylke Flexi Pass is valid within the municipalities of Forsand, Strand, Hjelmeland and Suldal (zone series 300). DALANE The Dalane Flexi Pass is valid within the municipalities of Sokndal, Eigersund, Lund, Bjerkreim, H, Time and Klepp (zone series 400).

600,5

Youth Pass
The Youth Pass offers unlimited travel within Rogaland on buses, ferries, local and express boats, and NSBs local trains all for just NOK 300. The Youth Pass is valid for 30 days from the date on which you start using it. On payment of a supplement, you can also use the pass on some express coach services. The Youth Pass can also be used on night buses at no extra cost. However, it is not valid on night trains. You can purchase your Youth Pass from the day you turn 15, and up until your 21st birthday. The Youth Pass is a personal product, and can only be used by the owner of the Kolumbus card on which it is registered. Please note that you must show your identification when you buy a ticket and during ticket inspections.

300,6

Bus/Train Period Pass

The Bus/Train Period Pass is for customers who travel frequently on the same route and who often transfer between buses and trains. It is a personal product, and can only be used by the owner of the Kolumbus card on which it is registered. Please note that you must show proof of your identity when you buy a ticket and during ticket inspections. HOW DOES IT WORK? First, you select a core zone (the zone you are travelling from), and define it as your starting point. Then you select the number of zones in which you wish to travel, starting from your core zone. You can travel wherever you like starting from your core zone, as long as you either start your journey or change mode of transport within the core zone. For instance if you live in zone 4 and work in zone 6 and dont change your mode of transport during your journey, you need a Period Pass for three zones. This means that you can travel from zones 4 to 6, and also from zones 4 to 2.
Core zone 1 2 3 4 5 6 7

If you are uncertain as to how many zones you need on your card, we will be only too pleased to assist you at one of our customer service centres. You will also find a zone map at www.kolumbus.no. 180 DAYS = 30 BONUS DAYS! The Period Pass can be purchased for periods of 30, 60, 90, 120, 150 and 180 days. If you buy a 180-day Period Pass you will only pay for 150 days use. The pass is valid on buses, trains and express boats. Discounts are available for children, but not for seniors. The fare depends on the number of zones for which the pass is valid. You will find details of the fares on page 15.

Student Pass
A Student Pass works in much the same way as a Bus/Train Period Pass (see the previous page), but is only valid for 30 days at a time. The fares are shown on page 16. The Student Pass can only be purchased by customers between the age of 21 and 32, and only by those who present proof of their identity as a student in the form of a student or school ID card (with photo) or a certificate issued by the school together with your bank debit card, passport or other authorised form of identification. The Student Pass is a personal product, and can only be used by the owner of the Kolumbus card on which it is registered. Please note that you must produce proof of your identity and evidence that you are a student when you buy a ticket and during ticket inspections.

Short-term Pass
The Short-term Pass entitles you to unlimited travel by bus in Rogaland for a period of 1, 3, 7 or 14 days. The Short-term Pass is also valid on the express boat between Stavanger and Byyene. It is an impersonal travel product. In other words, you can share it with your friends and acquaintances, but it is only valid for one person per journey. Please note that the Short-term Pass is not valid on night buses. A Short-term Pass valid for one day is called a One-day Pass. It is valid up until midnight on the day on which you first used it. You will find details of the fares on page 16.

Boat Period Pass

If the express or local boats are your main mode of transport, you can purchase a Period Pass valid for your specific journey. The Boat Period Pass is valid for 30 days at a time. The fare will depend on the distance travelled. Discounts are available for children, students and seniors. You will find a complete list of fares at www.kolumbus.no and at our sales outlets.

Island Hopping
Island Hopping is a special ticket available only during the period 1 June to 31 August. It gives you unlimited travel on all boats running between Stavanger and Finny, including Sjernaryane (the Sjernary islands). The ticket is valid for 2 days. You can purchase your ticket on the boat, or at Fiskepirterminalen (the main ferry terminal) in Stavanger. The Island Hopping ticket is an impersonal product. In other words, you can share it with your friends and acquaintances, but it is only valid for one person per journey. ADULT, NOK 200. CHILD, NOK 100.

Combi Pass
The Combi Pass is ideal for customers who are frequent users of buses and boats. It is valid for 30 days from the day on which you start using it. It is a personal product, and can only be used by the owner of the Kolumbus card on which it is registered. Please note that you must show proof of your identity when you buy a ticket and during ticket inspections. The Combi Pass is available for three geographical areas. COMBI PASS STRAND The Combi Pass Strand is valid for an unlimited number of journeys in the Strandalandet/Ryfylket regions and in North Jren, as well as on boats and ferries between Strand and Stavanger. It is also valid on the Oanes Lauvvik ferry, and on the Pendlerbussen (commuter bus) between Strand and Forus via Oanes/Lauvvik. PRICE: NOK 1.830 COMBI PASS KVITSY The Combi Pass Kvitsy is valid for an unlimited number of bus journeys in North Jren, and on the express boat between Kvitsy and Mekjarvik/Stavanger. PRICE: NOK 1.855 COMBI PASS FINNY The Combi Pass Finny is valid for unlimited bus travel in North Jren, and on boats between Judaberg/Talgje/Fogn and Stavanger. PRICE: NOK 2.220

Bus+Boat
10

Single Tickets
A single ticket is ideal if you are not a regular traveller, or if you prefer to pay for your journeys one at a time. SINGLE TICKETS BUS Single bus tickets can be purchased onboard. If you are travelling across six or more zones, you will automatically be issued with a One-day Pass. See page 8 for more information about the One-day Pass. You can purchase a single ticket with cash or via your Travel Account. The Travel Account gives you 25% discount off the adult single fare. SINGLE TICKETS EXPRESS BOAT You can purchase single tickets onboard the boat or at Fiskepirterminalen in Stavanger. The fare will vary according to the distance you wish to travel. Visit www.kolumbus.no or one of our sales outlets for more detailed information about prices. You can purchase a single ticket with cash or via your Travel Account. The Travel Account gives you 25% discount off the adult single fare. CHILDREN Children under 4 accompanied by an adult always travel free of charge. Children between the ages of 4 and 15 are entitled to a discount on single tickets. Adults using Flexi Pass may take children with them on the bus free of charge on Monday to Friday after 5 p.m., and during the weekends. SENIORS You can purchase a single ticket with seniors discount from the date of your 67th birthday. If you have a disability and hold a welfare card issued by NAV, or if you are blind or deaf-blind/or are married to/in a registered partnership with a person who is entitled to a seniors discount, you will also get the same discount when travelling together. NATIONAL SERVICE PERSONNEL Customers currently completing their military or civil national service are entitled to discounts on single tickets. For bus journeys the discount applies from and including the second zone. To get the discount you must produce your service book.

11

OPEN TICKET If you are changing modes of transport during your journey, you must pay the entire fare on the first bus or boat in order to get the discount. The ticket entitles you to free transfer within one hour. The time limit will be specified on the ticket. This means that the ticket is valid for a round trip as long as you travel within the specified time limit. If you transfer from a train to a bus, a single train ticket entitles you to a discount on connecting bus routes. No discounts are given for transfers from ferries to buses. You can also purchase an open ticket on night buses. GROUP DISCOUNTS A 60% discount is available to schools, kindergarten and after-school groups, sports clubs affiliated to the Norwegian Confederation of Sports, as well as associations and voluntary organisations/charities of six persons or more. The discount is calculated based on adult single fare prices. In order to get the discount, the group must pay as one and travel together. LOCAL ZONE A local zone is defined as a geographically limited area along a bus route. If you travel within a local zone, the bus fare will be only NOK 13, regardless of whether you are a child, adult or senior. You will find maps of local zones in Rogaland at www.kolumbus.no and in our sales outlets. If you are travelling within a local zone, you must make sure to ask the driver for the local zone ticket. It can sometimes be difficult for the bus driver to know your entitlement if you do not tell him your exact destination. NIGHT BUS The night bus operates with special fares. See page 15 for prices. You can always pay via your Travel Account. That way you will avoid having to carry cash and you will get a 25% discount. SINGLE TICKETS FERRIES Fares on our ferry services are governed by nationwide regulations. For information about prices and fare regulations, visit www.kolumbus.no.

12

Practical information
WHO IS KOLUMBUS? Kolumbus is the brand name for the public transport company Rogaland Kollektivtrafikk FKF. We are a county administration enterprise and our aim is to provide our customers in Rogaland with the best possible public bus and boat services. We are about 40 persons actively carrying out planning and marketing, and providing information about our services. We also develop new travel products and purchase services from other transport service companies. REFUNDS FOR LOST CARDS AND TICKETS If you have set up a Travel Account or registered your personal Kolumbus card with us, we will have all your card details on our database. If you have lost your card, or had it stolen, we will be able to transfer any cash or period credit on your existing Travel Account to a new Kolumbus card. VALID TICKET You must keep your ticket or bus card with you at all times during your journey and present it to ticket inspectors on request. If you use a personal travel product, or have purchased a single ticket with a student, seniors or child discount, you must also be able to produce proof of your identity. If you are travelling without a valid ticket or card, or fail to produce your identification for a personal travel product, the inspector is obliged to impose a fine of NOK 750. Tickets or cards used incorrectly may be confiscated. LOST PROPERTY The various bus and boat companies that operate services for Kolumbus are responsible for looking after any objects that customers may leave behind. If you lose any items onboard, you may call the company in question and ask if anything has been found. You will find contact details for all these companies at www.kolumbus.no, or in the timetables printed in the route flyers.

13

Practical information
BICYCLES If there is enough space, you may bring your bicycle, a pram, your dogs, skis and such like onboard. It costs NOK 25 to take a bicycle on a bus. You may take your bicycle free of charge on express boats and ferries. However, due to safety considerations, we cannot guarantee you space. PRAMS AND WHEELCHAIRS Most of the buses and boats operated by Kolumbus are designed to offer easy access to all our customers. In other words, they are designed in such a way as to make travelling easier for everyone. For example, we provide low level ramps to facilitate entry. Please note that normally there is only space on a bus for one wheelchair at a time. The wheelchair must be no larger than 80x120 cm, and no heavier than 300 kg in weight (customer included). PUBLIC HOLIDAYS AND YELLOW BUS ROUTES Services are restricted on public holidays. In order to find out if your service is running, check the timetable or visit www.kolumbus.no. Some bus services are also restricted during the summer months, and around school Easter and Christmas holidays. These are marked in yellow in the timetables, and with the footnote U on bus stop information notices. Some bus services operate only on schooldays. These are marked with the footnote S in the route flyers. RUSH HOUR DELAYS Please note that buses may be delayed during the rush hour, and that journey times may be somewhat longer than scheduled. We apologise for any inconvenience this may cause.

14 10

Fares 2011
In the table below you will find the fares and prices for Single Bus Tickets, Bus/Train Period Passes, Student Passes (bus and train) and Short-term Passes. SINGLE BUS TICKETS
No. zones 1 2 3 4 5 6 Adult 26 31 41 51 61
Day Pass - 71

Travel Account Children/Senior 19,50 23,25 30,75 38,25 45,75

Day Pass - 71

13 16 21 26 31
Day Pass - 36

SINGLE NIGHT BUS TICKETS

No. zones 1 2 3 4 5 6 Adult 65 70 80 90 100 +10 Travel Account 48,75 52,50 60,00 67,50 75,00 82,50

BUS/TRAIN PERIOD PASS

No. zones 1 2 3 4 5 6 Adult 630 700 840 980 1120 +140 Child 365 405 475 545 615 +70

15

Fares 2011
STUDENT PASS BUS/TRAIN
No. zones Price
350 385 455 525 595 665 7 14

SHORT-TERM PASS
No. days Price
121 221 396

Single ticket fares for express boats and ferries, as well as the prices of express boat Period Passes can be found by visiting www.kolumbus.no or one of our sales outlets.

16