Volume 2, Issue 2

April 2011

NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter

NEW JOURNEY FOR KPLA PAST EXECUTIVE BOARD MEMBER
Ms. Rivera suerte as the Chief of Clinical Operations of La Clinica de La Raza!
I am writing with feelings of both sadness and admiration to share the news that Stephanie Rivera is leaving QOS and KP to join the executive team at La Clinica de la Raza as their Chief of Clinical Operations. The sadness is, of course, due to losing the benefit of a passionate and driven colleague; it is balanced by my admiration of both her accomplishments to date and the valuable role she is embarking on to serve an important need in our community. Although Stephanie has been with QOS just a short while, she has had a long and distinguished career with Kaiser Permanente. She joined KP in 2004 as the Director of Radiology at the Richmond Medical Center and later held that same position at both the San Francisco Medical Center and in the Diablo Service Area. In these roles, Stephanie led numerous access and quality improvement initiatives, accomplishing substantial and sustained performance improvements. Stephanie and her physician Director colleague led the Richmond Medical Center Radiology department to receive the 2006 Exemplary Department Award for all of Northern California and in 2008 she was also awarded the KP NCAL Regional Imaging Leader of the Year Award. In addition, Stephanie contributed to organization-wide performance improvement by serving as the Chair of the KP Radiology Peer Group, supporting the group's efforts to learn from one another and improve performance region-wide. Throughout her career at the medical centers and at QOS, Stephanie demonstrated an outstanding commitment to KP's Labor Management Partnership, ensuring that the benefits of the partnership were realized for our members and our organization. Stephanie's commitment to leading in an operational setting and for ensuring the provision of high quality health care to under-served populations have led her to this next phase of her career. Earlier in her career, she served for five years as Associate Director of the Tiburcio Vasquez Health Center, a commmunitybased organization where she led all aspects of a new facility startup, including facility planning, budget development, marketing and hiring personnel as well as oversight of all compliance entities and risk management programs. She has also served on multiple boards, including acting as Treasurer of the KP Latino Association, Chair of the School to Career Partnership Board, and Board Member of the Hispanic Women's Health Association. La Clinica de la Raza is a wonderful community health center with which KP has strong ties via our Community Benefits program. The organization's mission is to improve the quality of life of the diverse communities it serves by providing culturally appropriate, high quality and accessible health care. La Clinica provides the Bay Area's uninsured and underinsured population with a wide array of primary, specialty, ancillary and mental health care services across 25 sites in Alameda, Contra Costa and Solano counties. Stephanie has a long personal association with the organization and we certainly understand their enthusiasm to bring her into their executive leadership team as they prepare for the upcoming changes that are expected with health care reform. She starts her new job with La Clinica on April 11th. In closing, it is an honor to thank Stephanie for her many years of service and her excellent contributions to KP. I'm very proud to have worked with her and expect that her unique skills and commitment will continue to improve health care in her new role with La Clinica de la Raza.

Please join me, Berta Bejarano, in congratulating Stephanie Rivera, KPLA Past Executive Board, on her new journey. KPLA honors and wishes Inside this issue:
2011 KPLA Scholarships Service Awards Banquet Pictures KP Top Honors Big Brothers Big Sisters Spanish Immersion Program CUBA Trip Save the Date
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NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter

Volume 2, Issue 2 APRIL 2011 Page 2

NCAL KPLA 2011 SCHOLARSHIP PROGRAM

The Kaiser Permanente Latino Association of Northern California (KPLA) is pleased to announce our 2011 KPLA Scholarship Program. KPLA scholarships are for students who demonstrate through their activities in school, in the community, or in the face of unusual circumstances that they have the potential to be Latino Health Care Leaders of the future. For 2011, we plan to offer scholarships to current students residing in the Kaiser Permanente Northern CA Service Area and scholarships designated for nursing students. The student should be: graduating from high school in spring 2011, or enrolled and attending an accredited col-

lege or university in fall 2011, or attending an accredited medical school in the Northern California Service Area, or enrolled in an accredited Northern California School of nursing and working to complete an ADN (Associate Degree in Nursing) or a BSN (Bachelors degree in nursing). Students enrolled in ABSN (accelerated BSN programs are eligible)

The scholarship awards will be presented at the KPLA Latino Heritage awards Banquet to be held September 23 , 2011. Because we want to address health disparities in the Latino Community and support the development of Latino Health Care leaders, the person must be of Latino descent/heritage. The Chicana Latina Foundation will be collaborating with KPLA to provide the Nursing scholarships. The following other Kaiser Permanente employee associations also offer scholarships to graduating high school seniors and medical students.

KP Pride - contact Randy DeBoer at randy.deboer@kp.org KP Asian Association Contact Suzanne Furuya at scholarship@kpaaonline.org

Scholarship applications can be downloaded from the NCAL KPLA intranet site or contact: Antonio Wong directly if you have any questions. Antonio Wong, LCSW KPLA Scholarship Chairperson Antonio.wong@kp.org 707-645-2341

Career goals may be in any Allied Health Care area; including clinical and non-clinical services, such as medicine, nursing, pharmacy, business services, human resources, information technology, marketing, etc. Applications must be postmarked by May 31, 2011.

KP African American Professional Association - contact PJ Ballard at kpaapa@kp.org

BAY AREA LATINO NETWORK

company. Companies represented within BALN include Oracle, HP, Intuit, Apple, IBM, Cisco, Intel, Brocade, Google and many others. The core goal of BALN is to achieve its motto: LEARN, INSPIRE & NETWORK! In BALN events, we first aim to LEARN about best practices from other ERGs, and try to apply what other ERGs are doing or have done to address some specific situations. Then, we want to INSPIRE (or be inspired) by the work ERGs are doing, by understanding what areas the ERGs are involved in, either by giving back to the community, volunteering or supporting their members in areas of interest for them. Finally, we then aim to have the opportunity to NETWORK with liked mind professionals that have similar interests and lead similar organizations in companies around the Bay Area. NCAL Kaiser Permanente Latino Association is a proud member of BALN. If you would like to receive emails to be notified of future events and activities, please email BALN directly at:
info@bayarealatinonetwork.com

The Bay Area Latino Network (BALN) is a network of Bay Area Latino Employee Resource Group (ERG) leaders that put on quarterly events to inspire, learn from and network with each other towards sharing best practices for each ERGs respective

NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter

Volume 2, Issue 2 APRIL 2011 Page 3

FELICIDADES A LOS GANADORES!

NCAL KPLA Executive Board and members congratulated and celebrated the achievements of the 2011 KPLA Service Award Winners at the annual Service Awards Dinner in March. Congratulations to the 2011 KPLA Service Award Winners for their extraordinary contributions and leadership! Cyra Gutierrez Physician HR Generalist Greater Southern Alameda Area Victoria Escalante Member Services Representative San Jose Medical Center Elizabeth (Betty) Pizarro Project Lead-Innovation & Advance Technologies Program Office Angelica Martinez Executive Staff Assistant Greater Southern Alameda Area Rose Carino Assistant Medical Group Administrator South San Francisco/Daly City Medical Center Rose Garcia KPLA Chapter President Santa Rosa Medical Center Dr. John Loftus Physician in Chief Oakland Medical Center Louetta Barron Melendez Expert Nurse Recruiter Fresno Medical Center Dr. Julio Garcia-Bonilla Physician Richmond Medical Center Shira Wight Operations Specialist-Nursing Education San Rafael Medical Center

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NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter

Volume 2, Issue 2 APRIL 2011 Page 4

KAISER PERMANENTE RECEIVES TOP HONOR FROM DIVERSITY MBA MAGAZINE

Diversity MBA Magazine, a quarterly publication that aims to serve the needs of multicultural professionals in corporate America, business students and entrepreneurs, will recognize Kaiser Permanente in its May edition. For the third consecutive year, Kaiser Permanente ranks No. 1 on Diversity MBA Magazine's "50 Out Front for Diversity Leadership: Best Places for Diverse Managers to Work." This achievement is based on research commissioned by Diversity MBA Magazine that studied Kaiser Permanente's ethnic representation, recruitment strategies, retention, succession and accountability. "Kaiser Permanente is absolutely committed to promoting diversity at every level of our organization," said George Halvorson, chairman and chief executive officer of Kaiser Permanente. "Through our diverse employee population, we're better able to collectively understand and respond to needs of communities we serve and those who trust us with the care of their health. We believe our diversity has made Kaiser Permanente a stronger, more robust organization." Kaiser Permanente will also be recognized in the publication's list of "Top 10 Best in Class Categories for: Representation, Board Diversity, Retention & Inclusion, Succession Planning & Accountability." "To win this award three years in a row is a true testament to the culture of Kaiser Permanente," said Pamela McElvane, publisher and CEO of Diversity MBA Magazine. "Kaiser Permanente is not only an industry leader but a marketplace leader. They are

truly the model for setting the standards of institutionalizing diversity and inclusion in the workplace." Kaiser Permanente will accept this award at Diversity MBA Magazine's Fifth Annual Leadership Forum and Awards Gala in Chicago on Sept. 13, 2011.

CONGRATULATIONS TO NEW GSAA KPLA CHAPTER OFFICERS

PresidentPaz Yvonne Maertz; Administrative Clerk for Health Education/ Pediatrics Vice PresidentNorma GonzalezFront Office Operations Manager SecretaryLuz AcevedoHBS Administrative Services Coordinator II Angelica MartinezExecutive Staff Assistant Felicidades a todos...

MARY H. ADAME WINS THE LA ADELITA RECOGNITION AWARD

Mexican Heritage Center with the La Adelita Recognition Award, which recognizes women who have made contributions to their community and have shown courage, strength and resilience throughout their lives. This award is in honor of the women of the Mexican Revolution, often referred to as Adelitas, who fought and supported the soldiers in rebellion; women who advocated for women rights, leading battles, keeping and publishing journals and caring for the wounded. Mary has been a health care provider for 44 years (having achieved her Masters degree in Nursing). As an Advice Nurse she receives thousands of monthly calls, which entails booking appointments, giving medical advice and translating for other call centers. Her challenges are to translate efficiently, while being sensitive to her patients healthcare beliefs, and to correctly input into the computer system the appropriate information regarding her patients. She is active in the American Legion-Karl Ross Post No. 16, where she assists in helping veterans obtain their benefits, oversees girls in a leadership program and lends her nursing services to community health fairs.

Mary Hope Lopez-Adame, RN, Specialty Call Center and Language Services Advice Nurse from the Stockton Call Center was recently honored by the

NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter

Volume 2, Issue 2 APRIL 2011 Page 5

BIG BROTHERS BIG SISTERS OF THE BAY AREA: CAMBIA UNA VIDA

At the young age of 10, Jesus, has been hit hard by life. He lives in one of the most poverty concentrated areas in the Bay Area with his mother, brother, and sister. With a minimum wage job, his Latina mom can barely provide the basic needs for him. Jesus father is out of his life -- he was incarcerated 2 years ago. Since then, Jesus grades dropped, his behavior changed, and he is in desperate need of a strong Latino male role model. His wish is to have a home and a Big Brother who he can play sports with. Jesus is not the only one facing these challenges. That is a why Big Brothers Big Sisters of the Bay Area (BBBSBA), the oldest mentoring organization in the

Bay Area that connects volunteers in the community with at-risk children to create meaningful mentoring relationships, is looking for Latino mentors. Currently, there are 197 Latino children waiting to be matched in the Bay Area. Sixty percent of the children waiting are boys. More alarming, is that only five Latino volunteers are waiting to be matched in the entire Bay Area, most are women.

flexible and there are no mandatory activities: you can do what you and your mentee enjoy doing together or try something new. Whats most important is that you meet regularly to spend time one-onone with your mentee.

oriented fundraising events, mixers, and volunteer activities. They also help promote Hispanic mentoring in the community. Commitment? Monthly meetings and event attendance. Join their Facebook page for meeting and event updates: http:// www.facebook.com/ bbbsba.amigoslatinos To be a mentor please apply online at www.bbbsba.org or contact Erica Argueta at eargueta@bbbsba.org

Becoming a Big Brother/ Sister is easy. Meet a child 2-4 times a month for a year. The program is

Not everyone can commit to be a mentor, but you can still be involved with Big Brothers Big Sisters. BBBSBA has created the Amigos Latinos Committee. These fun professionals commit their time, talents and energy to support BBBSBAs programs through various Latino

Immerse yourself in the study of Spanish, proven to be the most efficient and effective method of learning a foreign language. This program is designed to teach Spanish, but also to focus on both medical terminology and conversation for medical situations. In addition to course work, field trips are planned to visit local hospitals, and there are lectures about the practice of traditional natural medicine in Antigua Guatemala.

By staying in the home of a carefully selected host family, you continue to use your Spanish. Also enjoy organized excursions in and around Antigua and there is free time to explore the city on your own with suggestions and advice from the staff. General Information One Week Program: July 30Aughtst 6 (single occupancy) $2075. Two Week Program: July 30August 13 (single occupancy $2585 $250 Deposit (non Refund-

able) Final payment May 27, 2011 Price Includes:

except on Sunday

Roundtrip air transportation from Northern California Coordinated group airport transfers in Guatemala Accommodations with a local family based on single occupancy Three meals a day provided by host family,

Comprehensive beginner, intermediate or advanced Spanish classes A city tour of Antigua A full-day excursion to Lake Atitlan and Chichicastenango A day at the beach

For information visit: www.goworldpass.com/ international or Call: 916.939.6805 ext. 115 (MonFri 8:30 am to 5:00 pm PST)

NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter

Volume 2, Issue 2 APRIL 2011 Page 6

A Professional Research Delegation Trip for Healthcare Professionals

Travel to Cuba: Health, Healing and Community Development November 5 -13, 2011
The objective of the Health, Healing and Community Development delegation seeks to provide an educational experience on Cuba's health system and its commitment to universal access and equity in health care. What can we learn from Cuba's health model, policies, best practices, and research regarding issues that are of mutual concern such as addressing health care disparities, providing community based care, and serving the underserved? This trip is open to full time healthcare professionals (or almost full time) in any field. Costs The cost from Cancun, Mexico is $2550 per person Deposit of $500 to reserve your spot by June 1st Single rooms are available for an additional $400 for the tour a) The price includes: All confirmations in the program. Airfare from Cancun, Mexico to Havana, Cuba (RT is budgeted at $350) Travelers Health Insurance in Cuba (required by state at $3 a day) Double room accommodations in a 3 Star hotels. Transportation by private, air-conditioned motor coach as well as transfers for group as appropriate. Global Exchange trip representative to accompany the group from Havana through the whole touring period and/or English speaking, tourguide(s) to accompany the group throughout the touring period Preparatory reading materials. Admission and fees to museums and program activities. Honoraria for speakers and donations to organizations Global Exchange annual membership fee of $35 this amount is tax deduction Luggage transfer (at owner's risk throughout). Baggage allowance is two checked baggage with linear dimensions totaling 55'' (the sum of the three dimensions), providing all pieces do not exceed 44 pounds. 1 hand luggage piece is allowed and is the responsibility of the passenger throughout. in excess of weight allowance. Conveyance fees used for private purposes. Gratuities to the bellboys and waiters, and your guide and driver Cuban airport taxes ( $25 CUC) Travel Insurance (We strongly advise that each participant arrange for their own travel insurance). Gratuities for the guides and drivers (we suggest $2030 per person). Extra Beverages and one meal a day Some of the planned activities include: mothers

Visit with local neighborhood organization, CDR, Committee for the Defense of the Revolution Visit Tarara medical facility for victims of Chernobyl nuclear accident Return to La Habana Day-long excursion to Las Terrazas. Visit to this community development project. Enjoy a hike in the bioreserve. Visit to the local hospital, school, artist studio Visit Green Pharmacy Literacy Museum Community Health Care visit Convento de Belen Meeting with Cuban health practitioners Visit to Regla Mental Health Clinic. Also visit to the Municipal Museum and Church of Regla to learn a bit about the history of Regla and Santeria. Health Ministry Specialists will talk on the Cuban Health Care System and care taken during natural disaster

Guided visit of the Scale Model of Havana and City Tour Meeting with the Cuban Institute for Friendship with the Peoples Meeting with Cuban Health Professionals Discussion of Integrative care Meeting with Health Ministry: Overview of trends and challenges of Health Care in Cuba Visit Natural Medicine Clinic Visit Nurses School Visit Provincial Hospital, visit home for pregnant

Two meals a day (excluding arrival and departure days).

b) The price does not include the following:(these must be covered by the participant) Expenses of a purely personal nature. Room service charges. Transportation of luggage

For more information: please contact Berta.A.Bejarano@kp.org

NCAL Kaiser Permanente Latino AssociationIntercambio Newsletter Volume 2, Issue 2 APRIL 2011

Page 7 Newsletter Editor: Shira Wight Phone: 8-441-3139 (tie line) Phone: 415-444-3139 KP San Rafael Medical Center

KPLA Newsletter articles may be submitted electronically by email to: Shira Wight@kp.org.

NCAL Kaiser Permanente Latino Association

2011HispanicHeritageAwards andScholarshipCelebration
Save the date! September 23, 2011 KPLAs 20th Anniversary Celebration

20thYearAnniversary Celebrationof

NCALKaiserPermanente LatinoAssociation "CelebrandoLoNuestro" "Past,Present&Future"

Billy Hustace Photography

DoloresHuerta President,DoloresHuertaFoundation Friday,September23,2011 CranewayPavilion Richmond,CA. www.craneway.com