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JAVELIN
NAS Product Manual
Version 1.0
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Table of Contents
Chapter 1: About This Manual ................................................................................. 1 Chapter 2: Installation and Setup ............................................................................ 2 2.1 Task 1: Unpacking the JAVELIN NAS ............................................................. 2 2.2 Task 2: Installing Disk Drives........................................................................... 4 2.3 Task 3: Connecting to the Network ................................................................. 5 2.4 Task 4: Connecting the Power ........................................................................ 5 2.5 Task 5: Installing the JAVELIN Dashboard(Recommend)............................... 5 2.6 Connecting to Web Patriot Advanced Storage Manager ................................ 9 2.7 Shutting Down the JAVELIN ......................................................................... 10 Chapter 3: File and Printer Sharing by the JAVELIN NAS ................................... 12 3.1 Setting up a Network Drive on a Windows PC.............................................. 12 3.2 Setting up a Network Drive on a UNIX or Linux PC ...................................... 15 3.3 Setting up a Network Drive on a Mac ........................................................... 18 3.4 Connecting a USB Printer to JAVELIN ......................................................... 22 3.5 Setting up Windows Printing ......................................................................... 22 3.6 Setting up Linux Printing ............................................................................... 24 3.7 Setting up Mac Printing ................................................................................. 27 3.8 Connecting a USB Drive ............................................................................... 29 3.9 Disconnecting a USB Drive ........................................................................... 31 Chapter 4: JAVELIN Dashboard ............................................................................ 32 4.1 Setting up the JAVELIN ................................................................................. 32 4.2 Managing Backups ........................................................................................ 42 4.3 Managing Share Folders ............................................................................... 59 4.4 Making Management Settings....................................................................... 66 4.5 Using Media Center....................................................................................... 87 4.6 Managing Photo Albums ............................................................................... 92 Chapter 5: WebPASM ........................................................................................... 102 5.1 Choosing a Language ................................................................................. 102 5.2 Navigating in WebPASM ............................................................................. 102 5.3 Logging out of WebPASM ........................................................................... 103 5.4 Managing Monitor and Wizard .................................................................... 103 5.5 Managing Users and Groups ...................................................................... 106 5.6 Managing File & Print Services ................................................................... 113 5.7 Managing RAID Volumes & File System..................................................... 128 5.8 Managing Backups ...................................................................................... 137 5.9 Managing the Network Connection ............................................................. 145 5.10 Making Management Settings................................................................... 148 5.11 Managing the System ................................................................................ 157 5.12 Media Center ............................................................................................. 164
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5.13 Download .................................................................................................. 169 5.14 iTunes Server ............................................................................................ 172 5.15 Web File Manager ..................................................................................... 173 5.16 Database Server ....................................................................................... 175 5.17 Web Server................................................................................................ 175 5.18 Squeeze Center ........................................................................................ 180 Chapter 6: Technology Background ................................................................... 181 6.1 Introduction to RAID .................................................................................... 181 6.2 Choosing a RAID Level ............................................................................... 184 6.3 Spare Drive .................................................................................................. 186 6.4 Automatic Rebuilding................................................................................... 186 6.5 Partition and Format .................................................................................... 186 6.6 RAID Volume Migration ............................................................................... 187 Chapter 7: Troubleshooting ................................................................................. 188 7.1 Responding to an Audible Alarm ................................................................. 188 7.2 Checking the System Status LED ............................................................... 188 7.3 Checking Disk Status LEDs ........................................................................ 188 7.4 Replacing a Failed Disk Drive ..................................................................... 189 7.5 Checking RAID Volume Status in WebPASM ............................................. 189 7.6 Checking File System Status in WebPASM ................................................ 191 7.7 Checking the Event Log in WebPASM ........................................................ 192 7.8 Checking Enclosure Status in WebPASM ................................................... 196 7.9 Solving Network Connection Problems ....................................................... 197 7.10 JAVELIN Lockup ....................................................................................... 200 7.11 Checking Your Email Inbox ....................................................................... 203 7.12 Restoring the Default Password................................................................ 203 7.13 Resolving a Windows Firewall Issue ......................................................... 204 Chapter 8: Support ............................................................................................... 206 8.1 Frequently Asked Questions ....................................................................... 206 8.2 Contacting Technical Support ..................................................................... 209 8.3 Limited Warranty ......................................................................................... 210 8.4 Returning Product For Repair ..................................................................... 211 Appendix A: Important Information..................................................................... 214 GNU General Public License ............................................................................ 214 Battery ............................................................................................................... 214
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JAVELIN Dashboard software that you install and run on your Windows or Mac Web Patriot Advanced Storage Manager (WebPASM) software that runs on the JAVELIN NAS
Also included are four levels of notices: Note A Note provides helpful information such as hints or alternative ways of doing a task.
Important An Important calls attention to an essential step or point required to complete a task. Important items include things often missed.
Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.
Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them.
Caution Rick of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
JAVELIN NAS Unit Quick Start Guide Screws for disk drives (1 package) Ethernet cable Power cord CD with JAVELIN Dashboard software, Product Manual and Quick Start Guide
Warning The electronic components within the JAVELIN are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the JAVELIN or its subassemblies.
Important To configure the JAVELIN, you must install JAVELIN Dashboard. See Installing the JAVELIN Dashboard(Recommend) on page 5.
Disk Drive Drive Carrie Disk Status LED Disk Activity LED System Status LED Ethernet Activity LED One Touch Backup Button Keyhole
Note: This JAVELIN is shown without the front door. Warning Please note that the keyhole of the upper and lower side, to avoid the machine damage or can not be used. Figure 2. JAVELIN 4 Bay Rear View
Power Button
Disk Drive Cooling Fan USB Connections eSATA Connections RJ45 Network Connection
Power Connection
4. Insert the screws through the holes in the drive carrier and into the sides of the disk drive.
Install only the counter-sink screws supplied with the JAVELIN. Install four screws per drive. Snug each screw. Be careful not to over-tighten.
5. Reinstall the drive carrier into the JAVELIN enclosure. Repeat steps 2 through 5 until all of your disk drives are installed. 6. Close the door on the front of the JAVELIN.
The System Status LED turns to normal status color. See Figure 1. The system might take 2 minutes for boot up. After boot up successful, buzzer beeps one time.
OS Support
The following operating systems support JAVELIN Dashboard:
Windows XP 32BIT Professional with SP3 Windows XP 64BIT XP 64 with SP2 Windows Vista 32/64 BIT Enterprise with SP2 Windows Server 2003 R2 32/64 BIT with SP2 Windows Server2008 32/64 BIT enterprise with SP2 Windows 7 32/64 BIT Mac OS 10.4.x and above
Installation: Windows
To install the JAVELIN Dashboard on a Windows PC: 1. Insert the CD into your PCs CD-ROM. 2. Double-click the JAVELIN Dashboard installer icon (right). 3. Click the Next button to begin installation.
The License Agreement screen appears. 4. Click the I accept the terms... option, then click the Next button.
5. Optional. Click the Browse... button to choose a new install location for the software. Click the Next button.
The Ready to install screen appears. 6. Click the Install button to proceed with installation.
7. Click to Finish button to close the installer. With the Online Registration box checked, your browser will open and go directly to the Patriot product registration website. Thank you for taking the time to register.
Installation: Mac
1. Please double-click the JAVELIN Dashboard.dmg file to open and install the disk of JAVELIN Dashboard Image. (Right)
2. Click the JAVELIN Dashboard Image to open the folder. (Right) 3. Drag the JAVELIN Dashboard.app icon to the right side Applications folder.
From browser directly. See page 9. Connect WebPASM form JAVELIN Dashboard. See page 10.
WebPASM uses an HTTP connection ............................................. http:// Enter the JAVELINs IP address ........................................ 203.67.129.38 Add ................................................................................................ /admin/
Your default browser starts and the WebPASM login screen displays.
4. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive. Note: For more information about WebPASM, see Chapter 5: WebPASM on page 130.
The system status LED turns red, then goes dark. To restart the JAVELIN, press the power button again.
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If the Search button is not shown, from the View menu, choose Toolbars, then Standard Buttons.
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3. In the Computer name field, type the IP address of the JAVELIN and click the Search button. The JAVELIN appears in the search results list.
4. Double-click the JAVELIN to show the Public folder and any other folders you have created.
5. Right-click the folder you want and choose Map Network Drive from the dropdown menu.
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The Map Network Drive dialog box appears. 6. In the Map Network Drive dialog box, choose a drive letter and click the Finish button.
7. Double-click the My Computer icon on your Windows desktop. The folder on the JAVELIN appears under My Computer as a network drive.
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You can now copy files to and from the folder on the JAVELIN.
C A B D
4. Optional. To join a NIS Domain, click the UNIX/Linux tab (A), then click the Yes button beside Services. (B) Note: If you join an NIS Domain, you automatically disable your AD Domain settings. See Setting up Windows Access on page 141. 5. Enter the Domain name into the field provided. (C) See your Network Administrator for help with this information.
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6. Click the OK button to save your settings. (D) The setting runs automatically.
A B C D
Step 2. Setting up File Sharing File access from UNIX and Linux PCs is controlled by specifying the IP address of each PC that can access a given folder. You must designate the IP addresses for each folder individually. You can have up to 256 IP addresses for all of your folders. You can use *.*.*.* to allow all IP access. To set up UNIX/Linux file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Sharing Setup icon (B), then click the UNIX/Linux Sharing tab. (C) 3. Choose a volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E)
C A B D E
5. In the New IP Address field, type the IP address of the UNIX or Linux PC from which you will access this folder, then click the Add button. 6. Click the OK button in the confirmation box.
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FILE
JAVELINSETESTPC
4. Double-click the folder you want. If this is the first time you accessed this folder, an Authentication dialog box opens.
5. Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive. Leave the Domain field blank. The folder opens. You can now copy files to and from the folder on the JAVELIN.
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In WebPASM
1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Protocol Control icon (B), then click the Mac tab. (C) 3. In the Services field, click the Enable button (D). 4. Optional. Type a message in the Login Message field. (E) 5. Click the OK button to save your settings. (F) The optional login message appears on the Welcome screen when you log into JAVELIN from a Mac.
C A B E D F
To set up Mac file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/ FTP Sharing tab. (C) 3. Choose a volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E) 5. Check the Mac protocol box. (F) 6. In the User/Group list, group names are preceded by the @ character. (G) 7. Under Permissions, choose a permission level for this user or group: (H) 8. Click the OK button to save your settings. (I)
C A B G H D E F
9. In the confirmation box, click the OK button. You can now access the specified folder from a Mac.
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The Mac file sharing enables Macs to access folders on the JAVELIN. In this case, access is given for the PUBLIC folder.
2. In the Connect to Server dialog box, type afp://JAVELIN NAS IP and click the Connect button. Note that the IP address shown below is only an example. The IP address you type in the dialog box on your Mac will be different. Click the + button to add this IP address to the Favorite Servers list.
3. Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive.
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4. In the JAVELIN NAS dialog box, click the folder you want, then click the OK button.
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A window opens on the Mac desktop to access the folder on the JAVELIN.
You can now copy files to and from the folder on the JAVELIN.
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5. Right-click the usbptr01 icon folder and choose Connect... from the dropdown menu.
6. When the warning message about printer drivers appears, click the OK button to continue.
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7. In the Add Printer Wizard, click the Manufacturer and JAVELIN NAS name of your USB printer, then click the OK button.
8. To verify printer installation, in the Windows Start menu, choose Settings, then Printers and Faxes. The Printers and Faxes screen appears. The usbptr01 is the USB printer on the JAVELIN.
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4. In the Name field, type a name for the printer, such as NAS_printer, a description, and click the Forward button.
5. From the Select a queue type dropdown menu, choose Network Windows (SMB). 6. Scroll the list and click the triangle icon beside JAVELIN NAS. USBPTR01 appears below JAVELIN NAS. USBPTR01 represents the USB printer connected to the JAVELIN.
7. Highlight USBPTR01 and click the Forward button. The Authentication dialog box opens. 8. In the User name and Password fields, type admin, then click the OK button. The user name and password are case sensitive.
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The Printer Model dialog box opens. 9. From the dropdown menu, choose the manufacturer of your printer. From the model list, highlight the model of your computer, then click the Forward button.
10. Click the Finish button. USBPTR01 is added to your printer list.
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6. From the list, highlight the JAVELIN, then click the Choose button.
A user name and password dialog box appears. 7. Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive.
The printer list displays a new panel. 8. Highlight the USBPTR01 in the list.
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\S2\USBTR01
9. In the Printer Model popup menu, choose the make of your printer. 10. In the JAVELIN NAS name list, choose the model of your printer. 11. Click the Add button. USBPTR01 is added to your printer list.
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USB Connection
The USB drive or memory stick appears as a folder called usbdisk when you create your network drive. See the instructions on the following page. JAVELIN supports USB drives and memory sticks formatted to FAT32 and Ext3 file formats. If the JAVELIN does recognize the USB drive or memory stick, the usbdisk folder does not appear. See Formatting an External USB Drive or Memory Stick on page 161.
Windows PC
The USB drive appears as a folder on the JAVELIN when you create a network drive on a Windows PC.
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Follow the procedure Setting up a Network Drive on a Windows PC on page 15, but choose the usbdisk folder instead of the public folder.
Linux PC
The USB drive appears as a folder on the JAVELIN when you create a network drive on a Linux PC. Follow the procedure Setting up a Network Drive on a UNIX or Linux PC on page 18, but choose the USBDISK folder instead of the PUBLIC folder.
Mac
The USB drive appears as a folder on the JAVELIN when you create a network drive on a Mac. Follow the procedure Setting up a Network Drive on a Mac on page 19, but choose the USBDISK folder instead of the PUBLIC folder.
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4. Type admin in the Username, Password, and Confirm fields, then click the Login button.
This action creates a default user and logs the default user into JAVELIN Dashboard. The Main Window opens.
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5.
One Click Setup - Loads a collection of default settings. Recommended for most users. Advanced Setup - Enables you to make your own settings. Recommended for advanced users.
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The NAS reboots. Then your RAID volume is ready. The PUBLIC folder on the RAID Volume appears under My Computer as a network drive. You are finished with the setup. If you chose Advanced Setup, continue under Advanced Setup on page 37.
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Advanced Setup
To configure your NAS system using Advanced Setup: 1. Go to the Main Window. See Opening JAVELIN Dashboard on page 33. 2. Click the Setup Wizard icon. (A) 3. Click the Advanced Setup button. (B) 4. Choose Automatic (DHCP) or Manual network settings. (C) If you chose Manual settings, type entries for each of the following parameters in the fields provided: (D) Click the Next button to continue. (E)
A
C D
E B
5. Choose the following values from their respective dropdown menus: Timezone Year Month Day Time in Hours, Minutes, and Seconds Click the Next button to continue.
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6. Choose Automatic or Manual RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want:
Maximum Capacity and performance - RAID 0, using all disk drives Data Protection - RAID 5, using all disk drives
Click the Next button to continue. 7. Choose a network drive letter from the dropdown menu. This drive will be mapped as a network drive on your PC. The list begins with S and goes in reverse alphabetical order. Click the Next button to continue.
To make changes, click the Previous button. To accept the parameters and configure your NAS system, click the OK button.
10. The NAS reboots. Then your RAID volume is ready. The PUBLIC folder on the RAID Volume appears under My Computer as a network drive. See Figure 4. You are finished with the setup.
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Public on S2 (192.168.50.129)(Z:)
You can now copy files to and from the folder on the JAVELIN. To create additional RAID Volumes and folders, see Chapter 5: WebPASM on page 130.
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Note These users can access the share folders but not JAVELIN Dashboard or WebPASM.
Important If you change to a new default user, the previous default users network drives, backup schedules, username, and password information all will be deleted. To create the default user: 1. Go to the Main Window. 2. Right-click the system in the Device List. 3. Choose Default NAS from the popup menu.
4. Type the default username admin in the field provided. 5. Type the default password admin in the field provided.
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If you do not choose a default user, JAVELIN Dashboard sets the default user after you first log on. To create additional users, see Creating the Default User on page 41.
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JAVELIN Dashboard Main Window JAVELIN Dashboard Device List JAVELIN Dashboard tray icon (Windows PCs only) One Touch Button
Main Window If you do not have a backup schedule for your PC, start your backup from the JAVELIN Dashboard Main Window. 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Backup button. 4. Under Backup your data to, choose:
The JAVELIN NAS or Local drive (your PC or MAC) from the first dropdown menu.
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The letter designation of your PC or MAC drive under the second dropdown menu.
Check the Backup My Data box - Selects the My Documents, Favorites, and Desktop folders with all their contents.
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Click the Add to Backup icon - Opens the My Documents folder. Click a folder you want to backup, and then click the Choose button. Repeat for additional folders.
S2
S2
Drag and drop the folders you want to backup to the Backup your data from window.
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Device List
Before you can do a backup from the JAVELIN Dashboard Main Window, you must create a backup schedule. 1. Go to the Main Window. 2. Right-click the system in the Device List whose backup you want to run. 3. Choose the Backup Now item. The backup begins immediately.
Tray Icon Before you can do a backup from the JAVELIN Dashboard tray icon, you must create a backup schedule and setup default NAS first. This feature applies to Windows Cs only. 1. Right-click the JAVELIN Dashboard icon in the application tray. 2. Choose Backup Now in the popup menu.
The backup begins immediately. The amount of time required depends on the size and number of files being backed up.
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The backed up files will appear on the NAS system (JAVELIN Dashboard) in a folder named BACKUPDATA_your username. You can restore the backup files to your PC at any time. See Restoring Backed-up Files on page 68.
Scheduling a Backup
You can schedule backups by the hour, day, or week. To set a schedule for backing up files from your PC to the NAS system (JAVELIN Dashboard): 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Backup button. 4. Under Backup your data to, choose:
The JAVELIN NAS or Local drive (your PC or MAC) from the first dropdown menu. The letter designation of your PC or MAC drive under the second dropdown menu.
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Check the Backup My Data box - Selects the My Documents, Favorites, and Desktop folders with all their contents.
Click the Add to Backup icon - Opens the My Documents folder. Click a folder you want to backup, and then click the Choose button. Repeat for additional folders.
S2
S2
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Drag and drop the folders you want to backup to the Backup your data from window.
Hour Day Day of the week Number of hours Time of day in hours and minutes Time of day and day of the week
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The backed up files will appear on the NAS in a folder named BACKUPDATA_ your username. You can also click the Start button to run a scheduled backup immediately.
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S2
S2
Hour Day Day of the week Number of hours Time of day in hours and minutes Time of day and day of the week
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The modified schedule appears in the Schedule List. You can also click the Start button to run a scheduled backup immediately.
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3. Click the Schedule List button. (B) 4. Click the schedule you want to delete. (C) 5. Click the Delete button. (D) A C
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The original file structure is maintained during backup and restoration. Caution If you restore to the original folders on your PC, the restore function will overwrite the files in those folders. Be careful which files you restore and where on your PC you direct the backup files. To restore your backed-up files from the NAS system to your PC: 1. Go to the Main Window. 2. Click the SmartSYNC icon. (A) 3. Click the Restore button. (B) 4. Click the folder whose contents you want to restore. (C) Click the arrow icons to expand the tree and narrow your choices. (D) 5. Click an option button for:
Restore to original folder - The backup files will overwrite the files on your PC (E) Restore to a specific folder - No files are overwritten on your PC (E) A
C D
Type the name of an existing folder in the field provided Type the name of an new folder in the field provided Click the Folder icon - Opens the My Documents folder.
Click a folder you want to use for a target, then click the Open button.
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7. Click the Restore button. 8. Click the Yes button in the confirmation box.
The amount of time required depends on the size and number of files being restored.
5. Optional. Click the arrow on the Date/Time header to reverse the chronological order. (D)
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C B
Note For NAS system events, see Viewing the System Event Log on page 93.
Click the arrow on the Date/Time header to reverse the chronological order. To save a copy of the Backup Event Log as a text file: 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Event Log button. 4. Click the Save button.
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5. Optional. Change the file name or save to a different location. 6. Click the Save button in the Save dialog box.
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2. Double-click the folder in the Share Folder List that you want to open. The share folder opens in your PCs file browser.
From the Tray Icon: 1. Right-click the JAVELIN Dashboard icon in the application tray. 2. Choose Share Folder in the popup menu.
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To delete a share folder: 1. Go to the Main Window. 2. Click the Share Folder icon. 3. Click the Delete Share Folder button. 4. Click the share folder you want to delete. The folder name will become highlighted.
5. Click the OK button. 6. Click the Yes button in the first confirmation box.
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7. Type Yes then click the OK button in the second confirmation box.
E B
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The share folder is un-mounted or disconnected but the link remains (Windows).
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On JAVELIN Dashboard To set up a JAVELIN folder for Time Machine backups: 1. Go to the Main Window. 2. Click the Share Folder icon. 3. Click the Mount Share Folder button. 4. Click the share folder you want to use for Time Machine backups. 5. Check the Support TimeMachine box. 6. Click the Mount button. If the process goes correctly, the following message appears: This folder has been set to a network drive. On the Mac Follow this procedure if you have not set up Time Machine. To set up the Mac for backups with JAVELIN: 1. On the desktop, go to the Dock and click the Time Machine icon. A popup message informs you that no storage location is set up. 2. In the popup message, click the Set Up Time Machine button. The Time Machine dialog box appears. 3. In the Time Machine dialog box, click the Choose Backup Disk... button. 4. In the list of external drives, choose the share folder that you mounted on the JAVELIN and click the Use for Backup button. A Name and Password dialog box appears. 5. In the dialog box, enter your username and password of NAS authentication, then click the Connect button. Pre-existing Time Machine Configuration on the Mac Follow this procedure if you currently have a Time Machine configuration. To set up the Mac for backups with JAVELIN: 1. On the desktop, go to the Dock and click the Time Machine icon. The Time Machine dialog box appears. 2. In the Time Machine dialog box, click the Change Disk... button. 3. In the list of external drives, choose the share folder that you mounted on the JAVELIN and click the Use for Backup button. A Name and Password dialog box appears. 4. In the dialog box, enter your username and password, then click the Connect button.
One Click Setup - Loads a collection of default settings. Recommended for most users. Advanced Setup - Enables you to make your own settings. Recommended for advanced users. Caution Do NOT run the Setup Wizard on a NAS system that is already configured! That action will delete your data and network drives!
One Click Setup To configure your NAS system using One Click Setup: 1. Go to the Main Window. 2. Click the Setup Wizard icon. 3. Click the One Click Setup button. 4. Click the OK button to continue.
The NAS reboots. Then your RAID volume is ready. Advanced Setup To configure your NAS system using Advanced Setup: 1. Go to the Main Window.
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2. Click the Setup Wizard icon. (A) 3. Click the Advanced Setup button. (B) 4. Choose Automatic (DHCP) or Manual network settings. (C) If you chose Manual settings, type entries for each of the following parameters in the fields provided: (D)
Computer (NAS system) Name IP Address Subnet Mask Gateway Primary and Secondary DNS - optional
C D
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6. Choose Automatic or Manual RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want:
Maximum Capacity and performance - RAID 0, using all disk drives Data Protection - RAID 5, using all disk drives (Note: Only for 4 Bay NAS)
Click the Next button to continue. 7. Choose a network drive letter from the dropdown menu. This drive will be mapped as a network drive on your PC. The list begins with S and goes in reverse alphabetical order. Click the Next button to continue.
8. Review your parameters. To make changes, click the Previous button. To accept the parameters and configure your NAS system, click the OK button.
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Computer (NAS system) Name IP Address Subnet Mask Gateway Primary and Secondary DNS - optional
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C D
7. The NAS reboots automatically. 8. Click your system in the Device List. The Main Window reopens.
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The buzzer sounds three times The Status LED blinks RED three times
Wake-on-LAN
This feature allows you to turn on or wake up the JAVELIN by locate a NAS system. To wake up a JAVELIN: 1. Go to the Main Window. 2. Rignt-click the system in the Device List that you want to wake up.
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The System Status LED turns to normal status color. The buzzer beeps one time.
Share Folder: Opening a Share Folder Backup Now: Performing an Immediate Backup Open Advanced Management: Starting the Advanced Storage Manager Event Notice: Enabling Event Notification
If you do not choose a default NAS, JAVELIN Dashboard sets the default NAS after you first log on. To set a default NAS: 1. Go to the Main Window. 2. Right-click the system in the Device List that you want to make the default.
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3. Choose the Default NAS item. The default NAS is highlighted in the Device List.
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Note For backup system events, see Viewing the Backup Event Log on page 72.
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Type the name of the plug-in file Click the folder icon, navigate to the plug-in file, click it, then click the Open button
Warning Do not disconnect the power or shut down the JAVELIN while the plug-in installation is running! 6. Click the Configure Plug-in button. The newly added plug-in appears in the list. Its Service Status is OFF. 7. Click the plug-in to choose it. The plug-in is name will become highlighted. 8. Click the Enable button.
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After a moment, the Service Status changes to ON. The plug-in is now installed JAVELIN.
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2. Choose About from the popup menu. The About window appears. The About window includes a list of installed plug-ins and their version numbers. When you are done with the About window, click the Close button.
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Disabling Plug-ins Disabling a plug-in saves memory space and processing time on the JAVELIN. If you do not use a feature, consider disabling its plug-in. To disable a plug-in: 1. Go to the Main Window. 2. Click the NAS Management icon (A). 3. Click the Configuration Plug-in button (B). 4. Click the Plug-in you want to disable (C). The plug-in is name will become highlighted. 5. Click the Disable button (D). A
D B After a moment, the Service Status changes to OFF. The plug-in is now disabled.
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Removing Plug-ins
There are two reasons to remove a plug-in:
To replace the old plug-in with a new one You know that you will never use the plug-in
Before you remove a plug-in, consider disabling it, instead. See Enabling and Disabling Plug-ins on page 100. To remove a plug-in: 1. Go to the Main Window. 2. Click the NAS Management icon. (A) 3. Click the Configuration Plugin button. (B) 4. Click the Plug-in you want to remove. (C) The plug-in is name will become highlighted. 5. Click the Remove button. (D)
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D B
The plug-in is removed from JAVELIN Dashboard. If you need the plug-in later, you can reinstall it. See Adding Application Plug-ins on page 96.
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The system status LED turns to normal status color The buzzer beeps one time (if the buzzer is nabled)
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Directly To shut down the JAVELIN, press and hold the power button on the back of the JAVELIN enclosure for five seconds. The system status LED turns red, then goes dark. Restarting the JAVELIN To restart the JAVELIN after a shutdown, press the power button on the back of the JAVELIN enclosure . When the JAVELIN is fully booted: The system status LED turns to normal status color The buzzer beeps one time (if the buzzer is enabled) See Enabling and Disabling the Buzzer on page 180.
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Important This feature requires the DLNA plug-in to be installed and enabled on the NAS system. Your music and video files must be saved in the MUSIC and VIDEO folders, respectively, on the NAS system.
Viewing Playlists
To view a Playlist: 1. Go to the Main Window. 2. Click the Media Center icon. The Media Library window appears with List highlighted. A list of playlists appears in the List Window. Playlists are shown by name and the number of files in the playlist.
Creating a Playlist
This function requires a LAN connection to the NAS system. To create a Playlist: 1. Go to the Main Window.
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2. Click the Media Center icon. The Media Library window appears with List highlighted. 3. Click the Create Playlist icon. 4. Type a name for the playlist in the highlighted box and press Enter.
5. Click and drag files from the folder list to the Playlist icon.
Playing a Playlist
To play a Playlist: 1. Go to the Main Window. 2. Click the Media Center icon. The Media Library window appears with List highlighted. 3. Right-click the playlist in the List Tree or the List Window and choose Play from the dropdown menu.
Renaming a Playlist
This function requires a LAN connection to the NAS system. To rename a Playlist: 1. Go to the Main Window. 2. Click the Media Center icon. The Media Library window appears with List highlighted. 3. Right-click the playlist in the List Tree you want to rename and choose Rename from the dropdown menu. 4. Type a name for the playlist in the highlighted box and press Enter.
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5. Right-click the playlist in the Window you want to rename and choose Rename from the dropdown menu.
Deleting a Playlist
This function requires a LAN connection to the NAS system. To delete a Playlist: 1. Go to the Main Window. 2. Click the Media Center icon. The Media Library window appears with List highlighted. 3. Right-click the playlist in the List Tree or the List Window you want to delete and choose Delete from the dropdown menu.
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The Media Library window appears with List highlighted. 3. Click the Music or Video folder icon. 4. Right-click on the file you want to play and choose Play from the dropdown menu.
5. In the Media Library window, click these icons as desired to apply their effects: Icon Function Media Library Media Player Mute
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Volume Play Stop Previous Next No Repeat Shuffle Repeat One Repeat All
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4. In the Open dialog box, navigate to the folder that contains the photo files you want to add to your album and click the Open button. Thumbnails of the photos in the folder appear in the left window. 5. Click and drag the photos to the right window to add them to your album.
Optional:
icon.
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icon and choose a sort method by To sort the photos, click the Sort name, size or data from the dropdown menu.
icon. button.
6. When you finish your selection of photos, click the Next The Album Style Setting screen appears. 7. Type a Title for your album in the Title field. (A) Or accept the default title.
8. Choose the Date with year, month and day in the dropdown menus. (B) 9. Choose a Style from the list. (C) An example of the highlighted Style appears in the Preview window. Your photos do not appear in the Preview window.
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Part 2: Exporting or Uploading your Album You now have the choice of:
Exporting (saving) the album to your PC Uploading (saving) the album to the NAS system Both actions
To export the album to your PC: 1. Click the Export Album icon. 2. In the Final Confirm box:
Type the name of the destination folder where you want the Album to be saved.
Navigate to the place where you want the destination folder created. Click the Confirm button.
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3. When the album success message appears, click the Confirm button.
To upload the album to the NAS system: 1. Click the Upload Album icon. 2. When the album success message appears, click the Confirm button.
The album has been uploaded to the WWW\Album folder on the NAS system.
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Part 3: Viewing your Album To view your album, open its folder and double-click the index.html file.
Viewing an Album
To view an album: 1. Go to the Main Window. 2. Click the Photo Album icon. (A) 3. Click the Manage Album button. (B) The Manage Album screen appears. 4. Choose the location, year, and month in the dropdown menus. (C) Local means on your PC. Other names apply to NAS systems. The albums matching the criteria appear in the Manage Album list. (D) 5. Click the album you want to view and click the View button. (E)
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C D
E B In the View window, click these icons as desired to apply their effects:
- Rotate left - Rotate right - Zoom in - Zoom out - Default size - Color/grayscale toggle
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Editing an Album
The album must be on saved your PC for editing. To edit an album: 1. Go to the Main Window. 2. Click the Photo Album icon. (A) 3. Click the Manage Album button. (B) The Manage Album screen appears. 4. Choose Local, the year and month in the dropdown menus. (C) The albums matching the criteria appear in the Manage Album list. (D) 5. Click the album you want to edit and click the Edit button. (E) A
C D
E B
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Deleting an Album
Caution Deleting an album deletes the photo files saved in the album itself. Deleting an album does not delete the original photo files that you copied when you created the album or later added to it. To delete an album: 1. Go to the Main Window. 2. Click the Photo Album icon. (A) 3. Click the Manage Album button. (B) The Manage Album screen appears. Choose the location, year, and month in the dropdown menus. (C) Local means on your PC. Other names apply to NAS systems. The albums matching the criteria appear in the Manage Album list. (D)
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3. Click the album you want to delete and click the Delete button. (E) A
C D
E B
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5.1 Choosing a Language
To choose a language, click the Language menu in the WebPASM Header and choose the language you prefer.
Icons for specific functions are listed under the categories. Click the icon to show the functions. Click the function icons to display their information on the screen. Each function has one or more tabs in its screen. The Tree expands and contracts in DHTML-capable browsers. If your browser does not support DHTML, the Tree is expanded all of the time. The functions are not affected.
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Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again.
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The Resource Monitor displays information about the hardware and software as following: File System:
Volume Capacity Free Capacity Used Capacity Usage CPU Usage Memory Usage Network Flow: inflow and outflow Up Time System Temperature System Fan Speed
System Information:
Enclosure Information:
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2. In the Tree, click the Setup Wizard icon. 3. Under network setting, enter a name for the JAVELIN in the Computer Name field. Use only letters, numbers, and the underscore character for the name. 4. Click the OK button. 5. In the confirmation box, click the OK button.
Obtain an IP address automatically - Choose this option if your network has a DHCP server with addresses available Specify an IP address - Choose this option if you want to set the IP address and other network setting manually
4. If you chose the Specify an IP address option, type the following information in the fields provided:
IP Address Subnet Mask Default Gateway IP Address Primary DNS Secondary DNS
Contact your Network Administrator for help with these settings. 5. Click the OK button. 6. In the confirmation box, click the OK button. The new network settings are applied.
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Creating a User
You can create up to 512 Users. To create or add a new user: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the User Management icon. (B) 3. Click the Create User tab. (C) 4. Type a user name in the User Name field provided. (D) 5. Type a password into the New Password field provided. (E) 6. Type a password into the Retype Password field provided. (F)
A B
C D E F
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A B
C D E F
8. In the confirmation box, click the OK button. If you forget your new password, you reset the JAVELIN to the default Administrators password. See Restoring the Default Password on page 230.
Deleting a User
You cannot delete the Administrator (admin). To delete any other user: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the User Management icon. (B) 3. Click the Delete User tab. (C) 4. Click the option button to the left of the user you want to delete. (D) 5. Click the OK button. (E)
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A B
A B
Creating a Group
Groups are composed of users. You can assign permissions to a group, the same as you would do with individual users. You can create up to 256 groups. To create a group: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the Group Management icon. (B) 3. Click the Create tab. (C) 4. Type a group name in the field provided. (D) 5. Click the OK button. (E)
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A B D
C E
A B D
C E F
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A B D
C E F
Deleting a Group
You must remove all members from the group before you can delete the group. See Removing Members from a Group on page 109. To delete a group: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the Group Management icon. (B) 3. Click the Delete tab. (C) 4. Click the option button next to the group you want to delete. (D) 5. Click the OK button. (E)
A B
C D E
Viewing Quotas
Quotas are portions of storage space that you assign to each user or group. To view a quota: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the Quota icon. (B) 3. Click the Information tab. (C) 4. From the Volume dropdown menu, choose the RAID Volume you want. (D) A list of users and groups, and the following data appear under the Quota Information List. (E)
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A B
C D E
Groups & Users name: User group names are preceded with an @ symbol. RAID Volume Currently assigned quotas Used space Free space Usage
Setting Quotas
Quotas are portions of storage space that you assign to each user or group. Assigning quotas enables you to control how much storage space each user or group can access. By default, each user and group is assigned an unlimited quota, meaning that any one user or group can access the entire storage space. In the Quota screen, the names of groups are preceded with a @ character. To set a quota: 1. Click the Administration topic and choose the Users & Group icon to expand the Tree. (A) 2. In the Tree, click the Quota icon. (B) 3. Click the Settings tab. (C) 4. From the dropdown menu, choose the RAID Volume to which the quota applies. (D) 5. Under the Quota Information List, click one of the following options: (E)
6. If you chose Limited Quota, type a number into the field provided. This number represents how many MB of data the user or group can access. 7. Click the OK button. (F)
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A B D
E F
8. In the confirmation box, click the OK button. Note If you set different size quotas for the user and the group, JAVELIN will use the smaller quota.
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C A B D E
C A B D E F G H
H-1 I
H-2
1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Protocol Control icon (B), then click the Windows tab.
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(C) 3. In the Services field, click the Enable option button. (D) To change the JAVELINs default computer name, go to the Setup wizard or Network Setup. (E) 4. Optional. Type a new Computer Description into the field provided. (F) 5. Optional. Click the Enable option button beside Recycle Bin. (G)
Enabled - Deleted files move the Recycle Bin. You must empty the Recycle Bin to remove them from the JAVELIN. Uses more space. Disabled - Default. Deleted files are immediately removed from the JAVELIN. Saves space but has no chance of file recovery. An Active Directory (AD) Domain A Workgroup
6. Choose the option button to make the JAVELIN a member of: (H)
Note: If you join an AD Domain, you automatically disable your NIS Domain settings. See Setting up UNIX/Linux Access on page 144. 7. Optional. If you chose an AD Domain, enter the following in the fields provided: (H-1)
JAVELIN
Domain or Workgroup Name. This name appears in the Windows Network Neighborhood. Domain Controller Administrator Account Administrator Password
See your Network Administrator for help with this information. 8. Optional. If you chose an Workgroup, enter the Workgroup name into the field provided:(H-1)
This name appears in the Windows Network Neighborhood. See your Network Administrator for help with this information. 9. Click the OK button to save your settings. (I) Setting up File Sharing
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To set up Windows file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/ FTP Sharing tab. (C) 3. Choose a Volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E) 5. Check the Windows protocol box. (F) 6. In the User/Group list, group names are preceded by the @ character. (G) 7. Under Permissions, choose a permission level for this user or group: (H)
Deny Access - Visible only, cannot open Read Only Read and Write - Default
C A B D E F G I H
9. In the confirmation box, click the OK button. You can now access the folder you chose from a Windows PC. Note Windows support is only through SMB and CIFS protocols. JAVELIN supports the Recycle Bin feature. When you delete a file, the file is moved to the Recycle Bin, a hidden folder in the share folder.
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1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. Click the Protocol Control icon (B), then click the UNIX/Linux tab (C). 3. Click the Enable option button (default). (D)
C A B D
4. Optional. To join a NIS Domain, click the UNIX/Linux tab (A), then click the Yes button beside Services. (B) Note: If you join an NIS Domain, you automatically disable your AD Domain settings. See Setting up Windows Access on page 141. 5. Enter the Domain name into the field provided. (C) See your Network Administrator for help with this information. 6. Click the OK button to save your settings. (D) The setting runs automatically.
B C
Setting up File Sharing File access from UNIX and Linux PCs is controlled by specifying the IP address of each PC that can access a given folder. You must designate the IP addresses for each folder individually. You can have up to 256 IP addresses for all of your folders. To set up UNIX/Linux file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A)
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2. Click the Sharing Setup icon (B), then click the UNIX/Linux Sharing tab. (C) 3. Choose a volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E)
C A B D E
5. In the New IP Address field, type the IP address of the UNIX or Linux PC from which you will access this folder, then click the Add button. 6. Click the OK button in the confirmation box.
You can now access the folder you chose from a UNIX or Linux PC.
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C A B D E
Setting up File Sharing To set up Mac file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. Click the Sharing Setup icon (B), then click the Windows/Mac/FTP Sharing tab. (C) 3. Choose a volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E) 5. Check the Mac protocol box. (F) 6. In the User/Group list, group names are preceded by the @ character. (G) 7. Under Permissions, choose a permission level for this user or group: (H)
Deny Access - Visible only, cannot open Read Only Read and Write - Default
C A B D E F G H I
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7. Click the Enable/ Disable option to activate or deactivate the Explicit Encryption. (H)
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C A B D E F G H
8. Click the OK button to save your settings. (I) Setting up File Sharing To set up FTP file sharing: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/FTP Sharing tab. (C) 3. Choose a Volume from the Volume dropdown menu. (D) 4. Choose a folder from the Folder Name dropdown menu. (E) 5. Check the FTP Sharing protocol box. (F) 6. In the User/Group list, group names are preceded by the @ character. (G) 7. Under Permissions, choose a permission level for this user or group: (H)
Deny Access - Visible only, cannot open Read Only Read and Write - Default
C A B D E F G I H
9. In the confirmation box, click the OK button. You can now access the specified folder from your PC using FTP.
JAVELIN. You can connect a network-shared printer to either of the JAVELINs two USB ports. You can only connect one printer at a time. You must activate Windows service (on the Windows tab) before you start the printer server. See Viewing a List of Protocols on page 141. To set up the JAVELIN as a printer server: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. 2. Click the Protocol Control icon, then click the Printer Server tab. 3. Click the Enable option button beside Printer Server. 4. Click the OK button to save your settings.
Note
The Printer Server tab also verifies that your USB printer is
connected and online. If you do not see your printer on the Printer Server tab, take the necessary action to connect and power the printer. See Connecting a USB Printer to JAVELIN on page 26.
The software driver for your printer must be installed on your
PC before you can print from the PC. See the printers Setup Guide or User Manual.
Picture - bmp, gif, jpg, jpeg, png, tif Music - mp3, pcm, wma Video - avi, mpg, mpeg, wmv, tts, vob
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the Tree. (A) 2. In the Tree, click the Protocol Control icon. (B) 3. A list of installed application plug-ins, version numbers and status appear on the Information tab. (C) Many plug-ins have a clickable link that takes you to their management interface.
C A B
C A D B
4. Click the OK button in the confirmation box. After a moment, the Service Status changes to ON. The plug-in is now enabled. Disabling Application Plug-ins Disabling a plug-in saves memory space and processing time on the JAVELIN. If
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you do not use a feature, consider disabling its plug-in. To disable a plug-in: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the Application Plug-in icon. (B) 3. In the Information tab, click the Disable button on the end of the plug-in list you want to disable. (C)
C A B
4. Click the OK button in the confirmation box. After a moment, the Service Status changes to OFF. The plug-in is now disabled.
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C A B D
5. In the confirmation box, click the OK button. If the service you want is OFF, see: Setting up Windows Access on page 141 Setting up UNIX/Linux Access on page 144 Setting up Mac Access on page 146 Setting up FTP Access on page 148
Adding a Folder
A folder is the entity that appears as a Network Drive on your PC. To add a folder: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the File Sharing icon. (B) 3. Click the Create tab. (C) 4. From the Volume dropdown menu, choose the RAID Volume in which you want to create a new folder. (D) 5. In the Folder Name field, type a name for your new folder. (E) 6. Click the types of file systems that you want to associate with the folder. The Service Status column displays ON when a service is activated. 7. Click the OK button. The new folder is created. (G)
C A B D E F G
To access the new folder from a Windows PC, see Setting up Folder
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Sharing: Windows, Mac, FTP on page 155. To access the new folder from a UNIX or Linux PC, see Setting up Folder Sharing: UNIX and Linux on page 156.
Deleting a Folder
Caution When you delete a folder, you delete all the data saved in the folder. Back up any important data before you delete a folder. To delete a folder: 1. Click the Administration topic and choose the File & Print icon to expand the Tree. (A) 2. In the Tree, click the File Sharing icon. (B) 3. Click the Remove tab. (C) 4. Click the option button beside the folder you want to delete. (D) 5. Click the OK button. (E)
C A B D
6. In the confirmation box, click the OK button to confirm. Note: The default folder cannot be removed from the folder list.
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modify. (E) 6. Check the boxes for the protocols you want for this folder: (F)
In the User/Group list, group names are preceded by the @ character. 7. In the Permission list, click the option button for one of the following permissions for each group and user: (G)
Deny Access - Visible only, cannot open Read Only Read and Write - Default
C A B D E F G H
9. In the confirmation box, click the OK button. Be sure the appropriate services are running for this folder. See: Setting up Windows Access on page 141. Setting up Mac Access on page 146. Setting up FTP Access on page 148.
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folder you want to modify. (D) 5. From the Folder Name dropdown menu, choose the folder you want to modify. (E) 6. In the New IP Address field, type the IP address of the UNIX or Linux PC from which you will access this folder. (F) 7. Click the Add button to add the computer to the access list. (G)
C A B F G D E
8. In the confirmation box, click the OK button. Be sure the UNIX/Linux service is running for this folder. See Setting up UNIX/Linux Access on page 144. To remove a computer from the access list: 1. Highlight the IP address of the computer you want to delete. (A) 2. Click the Delete button. (B) 3. Click the OK button in the confirmation box. The computer is removed from the list.
A B
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RAID Name - The name of your RAID, automatically assigned when it was created RAID Level - RAID 0, 1, 5, or 10, specified when it was created Capacity - Data capacity of the RAID Volume in GB RAID Status - Functional is normal. Critical means a disk drive has failed. Offline means you cannot access your data. Critical and offline RAIDs require you to take corrective action. See Replacing a Failed Disk Drive on page 217. Action Status - Idle is normal. Rebuilding means the RAID Volume is being rebuilt after a disk drive failure. Migrating means the RAID Volume is adding a disk drive or changing RAID levels. Background Activity - None is normal. Running means a background activity is in progress.
C A B
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Channel Model Firmware Version Serial Number Capacity Sectors Heads Cylinders Ultra DMA Mode PIO Mode Support Smart Support Smart Enable
A B
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3. Click the Create tab. 4. From the RAID Level dropdown menu, choose the RAID level you prefer for your disk array. See Choosing a RAID Level on page 212 for more information. 5. Highlight disk drives in the Free Disks column and click the >> button to move them to the Disks in RAID column. 6. Click the OK button. 7. In the confirmation box, click the OK button. The RAID Volume is created and formatting begins. Formatting requires several minutes, depending on the size of your disk drives. After formatting is done, you must create folders on your RAID Volume. See Adding a Folder on page 152.
6. To add disk drives, highlight disk drives in the Free Disks column and click the >> button to move them to the Disks in RAID column. 7. Click the OK button. The RAID Volume is modified as you directed. Migration can take up to two hours, depending on the size of your disk drives. During the modification, your RAID Volume and all of the folders on it are fully accessible. After the Migration is completed, you must extend the file system in order to use the storage space you have added. You can extend the file system immediately or wait until later. 8. Click the File System Management icon. 9. In the File System Status tab, click the Extend File System button.
Note You cannot delete a RAID Volume while a background activity is running, such as Migration or Rebuild. Wait until these activities are completed. To delete a RAID Volume: 1. Click the Administration topic and choose the RAID & File System icon to expand the Tree. (A) 2. In the Tree, click the RAID Management icon. (B) 3. Click the Delete tab. (C) 4. Click the option button beside the RAID Volume you want to delete. (D) 5. Click the OK button. (E)
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C A B D E
6. In the confirmation box, type YES into the field provided, then click the OK button.
After a RAID Volume is deleted, the JAVELIN reboots automatically. When the JAVELIN is fully booted:
The System Status LED turns to normal status color The buzzer beeps one time (if the buzzer is enabled)
Volume Name RAID Level RAID Status Total Capacity Free Capacity Used Capacity Usage Assign Capacity-Type the capacity you want into the Assign Capacity column and click the Extend File System button.
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Note You can assign the reserve storage capacity from iSCSI space to the total RAID capacity, but you cannot convert it back. If the capacity is exhausted, this information of Assign Capacity field will not appear.
C A B
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Caution When you format a USB drive or memory stick, you delete all the data saved on it. Back up any important data before you format. To format a USB drive or memory stick: 1. Attach the USB drive or memory stick to one of the USB ports on the back of the JAVELIN. 2. Click the Administration topic and choose the RAID & File System icon to expand the Tree. 3. In the Tree, click the File System Management icon. 4. On the File System Status tab, highlight the USB drive. 5. From the Format File System Type dropdown menu, choose a file system:
FAT 32 - Use for Windows, Linux, and Macs, and JAVELIN Ext3 - Use for UNIX and Linux PCs, and JAVELIN
6. Click the Format USB Disk button. 7. In the confirmation box, type YES, then click the OK button. Formatting requires several minutes, depending on the size of your USB drive or memory stick.
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Contact your network administrator for help with these settings. 5. Click the OK button. The iSCSI settings are applied. The following list displays the iSCSI Information for the:
iSCSI name Volume (file system) iSCSI Size RAID status Action status
Click the Enable/Disable button in the Action column to activate or deactivate the iSCSI service. To delete the iSCSI volume: 1. Click the Delete button in the Action column. 2. In the confirmation box, type YES in the field provided and click the OK button. The iSCSI volume is deleted.
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There are several levels of iSCSI security available with Storage Manager for SANs. The basic level is based on the CHAP (Challenge Handshake Authentication Protocol). To create the iSCSI type to CHAP: 1. Click the CHAP option. 2. Type your user name into the User Name field. 3. Type your password into the Password field. 4. Retype your password into the Retype Password field. 5. Click the OK button to save your settings.
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Timestamp of the snapshot VOLUME (file system) Status of the file system Capacity of the file system Usage in percent of the file system
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To setup a Snapshot Backup: 1. Click the Administration topic and choose the Backup icon to expand the Tree. 2. In the Tree, click the Snapshot Backup icon. 3. Click the Setup tab. 4. From the Volume dropdown menu, choose the RAID Volume you want to backup. 5. Next to Snapshot Status, click the Enable option. 6. In the Reserve Capacity dropdown menu, choose a portion in GB of the RAID Volume you want to reserve for snapshots. 7. Choose the number of snapshots (1 to 4) you want from the Number of Snapshots drop-down menu.
8. Click the OK button. 9. In the confirmation box, type yes into the filed provided than click the OK button. The snapshot backup settings are applied. The process takes a few moments. Click the Schedule tab for scheduling options.
Disable - No snapshots will be taken. Do it at once - Snapshots will be taken now, one time only. Time interval by hour - Snapshots will be taken at the hourly interval you choose from the dropdown menu. Daily - Snapshots will be taken at the time of day you choose from the dropdown menus. Weekly - Snapshots will be taken on the day of the week, at the time of
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day you choose from the dropdown menus. 5. As needed, make your choices from the dropdown menus. 6. Click the OK button.
7. In the confirmation box, click the OK button. The new backup schedule is applied. If you have not yet made your Snapshot settings, click the Setup tab and make them now.
Use a Snapshot to restore the data volume (VOLUME1 or VOLUMEx) to an earlier point in time. Export a Snapshot to the share folder. The recovered Snapshot volume is read-only.
To recover a Snapshot backup: 1. Click the Administration topic and choose the Backup icon to expand the Tree. 2. In the Tree, click the Snapshot Backup icon. 3. Click the Recovery tab. The Recovery tab lists recovered snapshot backups and the following information about them:
Timestamp of the snapshot VOLUME (file system) Status of the file system Usage in percent of the file system
4. Click the option button beside the Timestamp and Volume that you want to recover or export.
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To restore the data volume using the Snapshot, click the OK button. To export the Snapshot to the share folder, click the Export button.
Role:
Standalone - No backup server was specified Primary Server - This JAVELIN is the primary, the other JAVELIN is the backup Backup Server - This JAVELIN is the backup, the other JAVELIN is the primary Primary or Backup Server - The IP address of the other JAVELIN on the network.
Schedule - Replication schedule in number of hours, daily or weekly. Appears on the primary server.
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Standalone - Use this option when you only have one JAVELIN on your network. This is the default setting and it disables NAS Replication. Primary - This JAVELIN is the primary and the other JAVELIN is the backup server. Backup Server - The other JAVELIN is the primary and this JAVELIN is the backup server.
5. Optional. If you chose Primary or Backup Server, type the IP address of the other JAVELIN on your network. 6. Under Schedule, click the option button for the schedule type you want:
Disable - Disables NAS Replication Do it at once - Performs a NAS Replication when you click the OK button. Daily - Sets the time of day when the NAS Replications happen. Weekly - Sets the time of day and day of the week when the NAS Replications happen.
To enable One Touch Backup: 1. Click the Administration topic and choose the Backup icon to expand the Tree. 2. In the Tree, click the Easy Backup icon. 3. In the One Touch Backup tab, click the Enable option. 4. Click the OK button. 5. In the confirmation box, click the OK button. To disable One Touch Backup, click the Disable option, then click the OK button.
You must create a backup schedule in JAVELIN Dashboard so the One Touch Backup function will know which folders and files to backup.
Backup data from the USB storage device to Share Folder Backup data from Share Folder to the USB storage device Add Directory Copy Synchronize
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If you chose the Backup data from Share Folder to the USB storage device, you can select the folder you want from the Select Folder list.
6. Click the OK button. The above action will set the USB Backup and perform an initial replication (backup) of your data. You can set the schedule under the Schedule list. To set the replication schedule: 1. Choose the replication option you want.
Do it at onceto set schedule immediately and one time only Daily Weekly
2. If you chose Daily, select the time of day from the menus. If you chose Weekly, select the day of the week and time of day from the menus. 3. Click the OK button. Replication will occur automatically as scheduled.
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Computer Name IP Address Subnet Mask Default Gateway IP Address Primary Domain Name Server IP Address Secondary Domain Name Server IP Address
Obtain an IP address automatically - Choose this option to let your DHCP server make the network settings. Specify an IP address - Choose this option if you want to make your network settings manually.
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6. Optional. If you chose Specify an IP address, enter the following settings in the fields provided:
IP Address Subnet Mask Default Gateway IP Address Primary Domain Name Server IP Address Secondary Domain Name Server IP Address
See your Network Administrator for help in making these settings. 7. Click the OK button.
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Provide your own DDNS server Register with an online DDNS service
A free online DDNS service is available at http://www.dyndns.com/. Making DDNS Settings WebPASM requires the DDNS domain name, user name, and password to work with the DDNS server. See your Network Administrator or the online DDNS service for this information. To make DDNS settings: 1. Click the Administration topic and choose the Network icon to expand the Tree. 2. In the Tree, click the Network Setup icon. 3. Click the DDNS tab. 4. Click the Enable option. 5. Type the required information in the fields provided:
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A list of the 50 most recent events displays on the Event Log tab. Events are ranked in severity as Information, Warning, and Error.
See your Network Administrator for help with these settings. To set up SMTP authentication: 1. Click the Administration topic and choose the Management icon to expand the Tree. 2. In the Tree, click the Mail Alert icon. 3. Click the Setup tab. 4. Next to Service, click the Enable option button. 5. In the SMTP Server field, type the IP address or the DNS name of your SMTP server. 6. Optional. Type a new number in the Command Port field. 25 is the default number. 7. In the From field, the senders email address that you want to appear in the alert messages. 8. Next to SMTP Authentication:
Click the Yes option button to enable authentication. Click the No option button to disable authentication.
Note that most SMTP servers require authentication. 9. If you enabled authentication, to the following:
In the User Name field, type the mail server account name. In the Password field, type the password of the mailer server account.
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3. Click the Setup tab. 4. Click the Test button. 5. In the confirmation box, click the OK button.
A test email message is sent to each recipient on the Mail List tab.
The list of recipients displays on the Mail List tab. See Checking Your Email Inbox on page 231 for an example of an email alert message.
3. Click the Add tab. 4. In the E-Mail Address field, type the recipients email address. 5. Click the OK button.
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Click the OK button. The application plug-in installs automatically. The process takes several minutes. Warning Do not disconnect the power or shut down the JAVELIN while the plug-in installation is running! When the installation is done, WebPASM displays a notification dialog box. 7. In the confirmation box, click the OK button.
Removing Plug-ins
There are two reasons to remove a plug-in:
To replace the old plug-in with a new one You know that you will never use the plug-in
Before you remove a plug-in, consider disabling it, instead. See Enabling and Disabling Application Plug-ins on page 150. To remove a plug-in from JAVELIN: 1. In the Tree, click the + beside the Management icon. 2. In the Tree, click the System Upgrade icon, then click the Delete Plug-in tab. 3. Click the option button to the left of the plug-in you want to delete. 4. Click the OK button. 5. In the confirmation box, click the OK button.
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5. In the confirmation box, click the OK button. Click the Enable option button, then click the OK button to enable the buzzer, then click the OK button in the confirmation box.
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Setting up a UPS
This feature enables you to tell the JAVELIN how long to run on UPS battery power and when to shutdown, after a power failure. To set up a UPS: 1. Attach the APC UPS to one of the JAVELINs USB ports. 2. Click the Administration topic and choose the Management icon to expand the Tree. 3. In the Tree, click the APC UPS icon. 4. Click the Setup tab. 5. Click the option button beside the shutdown option you want:
Disable - Run until the UPS battery is depleted Run until the UPS battery reaches a certain percentage Run on the UPS battery for certain period of time
If you chose battery percentage, type a percentage amount in the % field. If you chose running time, type the number of minutes into the Mins. field. 6. Click the OK button.
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After 3 minutes - Minimum After X minutes or hours After 5 hours - Maximum Never - Disabled Disk Activity LED
5. In the confirmation box, click the OK button. When the JAVELIN is on standby, the Disk Status and Disk Activity LEDs go dark. The System Status LED remains to normal status color. The Ethernet Activity LED continues to blink blue/green in response to network activity.
Ethernet activity LED
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Power On/Off Automatically The Power On/Off Automatically tab allows you to set the AC power resumes and the power On/Off schedule. 1. Click the Administration topic and choose the Management icon to expand the Tree. 2. In the Tree, Click the Power Options icon. 3. The AC Power Resumes setting enables you to:
4. Click the button beside the option you want and click the OK button. The power On/Off schedule enables you to schedule when the JAVELIN turn on and off. The options are:
Disable--no power turn on and off automatically Daily--at a set time of day Weekly--on a certain day and time
To specify a power on/off schedule: 1. Click the button beside the option you want. 2. If you selected Daily, choose the hour and minute (time of day) from the dropdown menus. If you selected Weekly, choose the day of the week, hour and minute (time
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of day) from the dropdown menus. 3. Click the OK button. The new power on/off schedule is applied.
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4. Check the Adjust clock for daylight saving changes box. 5. From the dropdown menu, choose the increment for daylight saving time in your location. 6. Click the OK button.
Disable - Disables NTP synchronization Do it at once - Performs a synchronization when you click the OK button. Time interval by hour - Set an hourly interval for a synchronization to happen. Daily - Sets the time of day when the synchronization happens. Weekly - Sets the time of day and day of the week when the synchronization happens.
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Last Synchronization Time - Time and date of the last synchronization Last Synchronization Result - OK means success
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5. In the confirmation box, click the OK button. The reboot runs automatically. When the JAVELIN is fully booted:
The system status LED turns to normal status color The buzzer beeps one time (if the buzzer is enabled)
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Directly To shut down the JAVELIN, press and hold the power button for two seconds. The system status LED turns red, then goes dark
The system status LED turns to normal status color (right) The buzzer beeps one time (if the buzzer is enabled)
The JAVELINs buzzer beeps three times and the system status LED blinks RED three times (right).
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Operating System - Embedded Linux Firmware Version - Changes when you upgrade the firmware. CPU model AMCC 431 Network Adapter - Gigabit Ethernet MAC Address - MAC address of the Ethernet card Network Flow - Inflow and Outflow speeds in bits per second
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CPU temperature System Fan Speed Power Status 5V Power Status 12V Power Status 3.3V
If any values are out of specification, see Checking Enclosure Status in WebPASM on page 224.
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WebPASM uses an HTTP connection ........................................... http:// Enter the JAVELINs IP address ...................................... 203.67.129.38 add .............................................................................................. /admin/
Together, your entry looks like this: http://203.67.129.38/admin/ The WebPASM login screen displays.
3. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive.
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4. Click the Media Center icon. The Media Center screen displays.
Music Click the music To play a music file: folder by Browse, Album, Artist, Genre, 1. Choose and click a music Playlist, Tracks or Year to view your music files. 2. Click the music file To download a music file: 1. Choose and click a music to view your music files. 2. Click the download folder by Browse, Artist, Album, or Genre icon or the play icon for the music file. icon to access your music files.
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To make a new Playlist: 1. Choose and click a music to view your music files. 2. Click the add-to-playlist folder by Browse, Artist, Album, or Genre
3. In the Playlist box, click the Save Playlist button. 4. In the Playlist Name box, type the name for the Playlist and click the OK button. 5. In the confirmation box, click the OK button. To add a music file to an existing Playlist: 1. Choose and click a music to view your music files. 2. Click the add-to-playlist folder by Browse, Artist, Album, or Genre
3. In the Playlist box, click the Save button. 4. In the Playlist Name box, type the name of the Playlist to which you want to add the music file, and click the OK button. If the name does not match an existing Playlist, a new Playlist is created with the name that you just typed. 5. In the confirmation box, click the OK button. To play music files from a Playlist: 1. Click the Playlist 2. Click the Playlist 3. Click the play folder icon to view your Playlists. icon to choose a Playlist. icon to play a single music file. Or Click the Play ALL
icon to play all music files in the playlist. To delete a Playlist: 1. Click the Playlist 2. Click the delete Video Click the video icon to access your video files. icon or the play
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video file. To download a video, click the download Picture Click the picture icon to access your picture files. icon or the display icon for icon for the video file.
To display a picture, click the picture the picture file. To download a picture, click the download Configuration
The Configuration tab enables you to change the service status and configuration value and lists Media center information.
Service
To activate/deactivate the DLNA Server service: Click the Stop/Start the Server action button to activate or deactivate the DLNA server. To activate the File Scanner service: Click the Sta rt Full Re-Scan action button to activate the File Scanner service.
Configuration
To set the configurations for skip scanning files: This setting enables you to set the value for skip scanning images, audio or video files smaller than the value you want. 1. Type the value number you want to skip scanning into the Value field. 2. Click the Apply Change action button to activate the skip scanning service.
Information
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5.13 Download
Transfers
The Transfers tab displays a list of download process information as below:
ID Network Filename Size Downloaded Percentage % Sources Speed (kb/s) ETA Priority Action
In the action field, you can click the Pause, Resume or Cancel button to activate or deactivate the download process.
Add Download
The Add Download tab enables you to add the Input Link to download the file you want and load torrent file. Input Link To add the Input Link to download: 1. Type the URL/FTP Link into the input link field. 2. Click the download button to start the download action.
Load Torrent To add the Torrent file to load: 1. Click the Browse button the select the torrent file you want. 2. Click the Load button to load the file.
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Options
The Options tab enables you to set and change the value of download item you want. The option list displays the information as below:
To set and change the value: 1. Type the value into each field. 2. Click the change button to change the value. 3. Click the OK button to the confirmation box.
Search
The Search tab enables you to search the download file and view the result. To search the download files: 1. Type the keyword information in the Keyword field. 2. Click the Search button to start the search action. The search list displays the information as below:
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In the action field, you can click the View Result or Remove Search button to do the next download step. If you click the View Result button, the Results list display. It shows the information as below:
If you click the Remove Search button, click the OK button in the confirmation box.
Servers
The Servers tab enables you to connect servers and add eDonkey and eMule server you want. The Conn Servers list displays the information as below:
To add Server.met: 1. Type the server information into the server field.
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2. Click the Add button to add the server into the servers.
3. Click the Search button to search the songs related your keyword. 4. The Result lists display the search results. 5. Click the + add into playlist button or - remove from playlist button to create your playlist.
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7. Type the playlist name you want and click the Save button.
Playlist
The Playlist displays the information about the Playlist Name. To change the playlist: 1. Click the Edit button. 2. A playlist window appears, click the Save the Playlist button. 3. Type the playlist name you want and click the Save button. 4. Click the OK button. The new playlist setting is applied. Click the Delete button to delete the playlist you want.
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To delete a file: 1. Select a file you want to delete. 2. Click the delete icon.
3. Click the OK button in the confirmation box. To download a file: 1. Select a file you want to download. 2. Click the download icon.
3. Click the Save button and select your destination to save the file. To rename a file: 1. Select a file you want to rename. 2. Click the rename icon.
3. Type the new file name in the New Name field. 4. Click Rename button and the setting is applied. To move or copy a file: 1. Select a file you want to move or copy. 2. Click the move or copy icon.
3. Select the destination folder from the drop-down menu. 4. Click the Move to or Copy to button to move or copy a file to the other folder you want.
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3. Type your user name and password, and click the OK button.
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JAVELIN Dashboard
By mapping the network shares (WWW) on the NAS server to a drive folder in JAVELIN Dashboard and you may refer to the step-by-step guide below. 1. Go to the Main Window. 2. Click the Share Folder icon. 3. Click the Mount Share Folder button. 4. Click the share folder you want to mount or make a network drive. 5. Choose a device name (driver letter) from the dropdown menu. 6. Click the Mount button.
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FTP Upload
1. Connect to the WWW share via any FTP client of your choice and type in the username and password when prompted.
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Higher data transfer rates for increased server performance Increased overall storage capacity for a single Volume Data redundancy/fault tolerance for ensuring continuous system operation in the event of a disk drive failure
Different RAID levels use different organizational models and have varying benefits. Also see Choosing a RAID Level on page 212. The following outline breaks down the properties for each RAID level supported on the JAVELIN: Note: 2 Bay NAS only supports RIAD 0, 1.
RAID 0 - Stripe
When a RAID Volume is striped, the read and write blocks of data are interleaved between the sectors of multiple disk drives. Performance is increased, since the workload is balanced between drives or members that form the RAID Volume. Identical drives are recommended for performance as well as data storage efficiency.
Data Stripe
Disk drives Figure 1. RAID 0 Striping interleaves data across multiple drives The RAID Volumes data capacity equals the capacity of the smallest disk drive times the number of disk drives. For example, one 100 GB and three 120 GB drives will form a 400 GB (4 x 100 GB) RAID Volume instead of 460 GB. If disk drives of different capacities are used, there will also be unused capacity on the larger drives. Because RAID 0 does not offer Fault Tolerance, meaning that you cannot recover your data after a disk drive failure, Patriot does not recommend a RAID
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0 Volume for your JAVELIN. RAID 0 Volumes on JAVELIN consist of one or more disk drives.
RAID 1 - Mirror
When a RAID Volume is mirrored, identical data is written to a pair of disk drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner. Whichever drive is not busy and is positioned closer to the data will be accessed first. With RAID 1, if one disk drive fails or has errors, the other mirrored disk drive continues to function. This is called Fault Tolerance. Moreover, if a spare disk drive is present, the spare drive will be used as the replacement drive and data will begin to be mirrored to it from the remaining good drive. Data Mirror
Disk drives Figure 2. RAID 1 Mirrors identical data to two drives The RAID Volumes data capacity equals the smaller disk drive. For example, a 100 GB disk drive and a 120 GB disk drive have a combined capacity of 100 GB in a mirrored RAID Volume. If disk drives of different capacities are used, there will also be unused capacity on the larger drive. RAID 1 Volumes on JAVELIN consist of two disk drives. If you want a mirrored RAID Volume with more than two disk drives, see RAID 10 - Mirror / Stripe on page 211.
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Distributed Parity
Data Blocks
disk drives
Figure 3. RAID 5 Stripes all drives with data and parity information The capacity of a RAID 5 Volume equals the smallest disk drive times the number of disk drives, minus one. Hence, a RAID 5 Volume with four 100 GB disk drives will have a capacity of 300 GB. A RAID Volume with two 120 GB disk drives and one 100 GB disk drive will have a capacity of 200 GB. RAID 5 is generally considered to be the most versatile RAID level. RAID 5 requires a minimum of three disk drives.
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Data Stripe
Data Mirror
Disk drives
Figure 4. RAID 10 takes a data mirror on one drive pair and stripes it over two drive pairs The data capacity RAID 10 Volume equals the capacity of the smallest disk drive times the number of disk drives, divided by two. In some cases, RAID 10 offers double fault tolerance, depending on which disk drives fail. RAID 10 Volumes on JAVELIN consist of four disk drives. Because all of the available disk drives are used for the RAID Volume, you cannot set up a spare drive with RAID 10.
RAID 0
Advantages Implements a striped disk RAID Volume, the data is broken down into blocks and each block is written to a separate disk drive I/O performance is greatly improved by spreading the I/O load across many channels and drives No parity calculation overhead is involved Recommended applications for RAID 0:
Disadvantages Not a true RAID because it is not fault tolerant The failure of just one drive will result in all data in an RAID Volume being lost Should not be used in mission critical environments
Image Editing
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RAID 1
Advantages Simplest RAID storage subsystem design Can increase read performance by processing data requests in parallel since the same data resides on two different drives Recommended applications for RAID 1:
Disadvantages Very high disk overhead - uses only 50% of total capacity
RAID 5
Advantages Disadvantages High Read data transaction Disk failure has a medium impact on rateMedium Write data transaction throughput rateGood aggregate transfer rateMost versatile RAID level Recommended applications for RAID 5:
File and Application servers WWW, E-mail, and News servers Intranet servers
RAID 10
Advantages Disadvantages Implemented as a mirrored RAID Very high disk overhead - uses only Volume whose segments are RAID 0 50% of total capacity RAID Volumes High I/O rates are achieved thanks to multiple stripe segments Recommended applications for RAID 10:
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Changing the RAID level Adding disk drives but keeping the same RAID level
In the migration process, the existing RAID Volume is called the Source. The proposed RAID Volume is called the Target. Each target RAID Volume has certain requirements and they are different for each RAID level. You must meet all of the requirements in order to successfully migrate a RAID Volume. In most cases, you must add one or more disk drives during the migration process. You can never reduce the number of disk drives. While the migration is running, you can still access the folders on your RAID Volume and the data they contain. The tables below shows the migration options for a source RAID Volume according to its RAID level. The available target RAID levels are shown with their requirements.
RAID 0
A RAID 0 source Volume can migrate to the following target RAID levels: Target RAID 0 RAID 1 Requirements Add disk drives. 2 disk drives only. Only a 1-drive RAID 0 can migrate to RAID 1. Add 1 disk drive. 3 disk drives minimum. At least 1 more disk drive than the RAID 0 RAID Volume.
RAID 5
RAID 1
A RAID 1 source Volume can migrate to the following target RAID level: Target RAID 5 Requirements 3 disk drives minimum. At least 1 more disk drive than the RAID 0 RAID Volume.
RAID 5
A RAID 5 source Volume can only add a drive. Target RAID 5 Requirements Add a disk drive.
RAID 10
A RAID 10 source Volume cannot migrate or add more disk drives.
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Chapter 7: Troubleshooting
This chapter deals problems you might encounter with your JAVELIN and how to resolve them. Also see Frequently Asked Questions on page 235.
Single beep, not repeated - The JAVELIN is online Two beeps, continuously repeated - The JAVELIN reports a problem
When you boot or reboot the JAVELIN, and the buzzer is enabled, the buzzer sounds one time to indicate that the JAVELIN is online.
Blue(S4)/Green(S2) - Normal Enclosure function Amber - There is a problem with the fan or power supply Red - The fan, power supply, or file system has failed.
The system status LED blinks red three times when you click the Locate NAS icon in JAVELIN Dashboard or the Locate button in WebPASM. If your JAVELIN is configured to work with a UPS, it will continue to run after a power supply failure.
Blue(S4)/Green(S2) - Normal disk drive function Amber - Rebuilding to this disk drive Red - Failed disk drive Dark - No disk drive is installed
The disk status LEDs are also dark when the drives are powered down during system stand-by. See Replacing a Failed Disk Drive on page 217.
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Disk Drive Drive Carrie Disk Status LED Disk Activity LED System Status LED Ethernet Activity LED
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1. Start WebPASM. 2. Click the Administration topic and choose the RAID & File System icon to expand the Tree. 3. In the Tree, click the RAID Management icon. The status is displayed in the RAID Status tab. Figure 2. WebPASM reports a Critical RAID Volume
Rebuild in Progress
For a RAID 1 Volume or a three-drive RAID 5 Volume, if a spare drive is available, the RAID Volume begins rebuilding itself automatically. For RAID 1, 5, and 10 Volumes, when no spare drive is available, you must replace the failed disk drive. The RAID Volume will begin rebuilding itself when you install the new disk drive. See Replacing a Failed Disk Drive on page 217. RAID 0 Volumes go offline after a disk drive failure. A RAID 0 Volume cannot be rebuilt. All data on the Volume is lost.
The Rebuild takes several minutes, depending on the size of your disk drives. During a rebuild, you can access your folders on the JAVELIN. RAID Critical icon. When you replace the failed disk drive with a new disk drive, the new disk drive becomes a Free Drive.
Move the disk drives from one JAVELIN to a different JAVELIN. Remove the disk drives in order to send your JAVELIN for service.
When the JAVELINs memory does not recognize the RAID Volume, so ASM displays the RAID Volume as invalid. See Figure 3. Use the Recover function to validate the RAID Volume. The Recover tab is only active when an invalid RAID Volume is present and can be recovered. Figure 3. An invalid RAID Volume in WebPASM
Important Running the Recover function might erase some or all of your JAVELIN settings. If that condition happens, run the NAS Setup Wizard. See Setting up the JAVELIN on page 33.
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To view File System status: 1. Start WebPASM. 2. Click the Administration topic and choose the RAID & File System icon to expand the Tree. 3. In the Tree, click the File System Management icon. 4. Look for the RAID Volume icon on the File System Status tab.
If the RAID Volume icon is Critical (has a yellow!), the file system contains errors and you must rebuild the file system. See below.
Warning Do not disconnect the power or shut down the JAVELIN while the check/rebuild is running!
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2. Click the Administration topic and choose the Management icon to expand the Tree. 3. In the Tree, click the Event Log icon. The Event Log displays. See Figure 4. Figure 4. The WebPASM Event Log
4. Check the Event Log for reports of disk drive failure or other problems.
Responding to Events
All events are reported in the Event Log. Most events are simply reports that the JAVELIN is responding to your commands. Many events are also reported via email. The JAVELINs buzzer sounds for serious events that require your attention. Reported Event File System File system of volume X content errors! Check the system before continuing. Corrective Action
The file system has a problem. Reboot the JAVELIN and check file system again. If the event appears again, the file system has crashed. Rebuild the file system. See page 219. File system capacity usage of volume Reduce the number or size of the X is over 90%. files or expand the volume size. See File system capacity usage of volume Migrating a RAID Volume on page 158. X is 100%. Rebuilding file system... The file system is being rebuild by user action.
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Reported Event NAS Replication NAS replication is completed. System is busy. NAS replication is abort!
Corrective Action NAS replication has finished. Normal. The RAID Volume is currently formatting, rebuilding, or migrating. Wait until this process is done. Then try the replication again. The JAVELIN is currently doing a replication. Wait until the current replication is done. Then try the second replication again. There is a failed network connection between the two JAVELINs. Correct the problem and try again. See page 195.
Snapshots The snapshot capacity usage which timestamp is [date and time] of volume X is over 90%.
Move the snapshot volume to another storage location. Or delete the snapshot and then create a new one. See page 167. System is busy. Snapshot creation The RAID Volume is currently was aborted! formatting, rebuilding, or migrating. Wait until this process is done. Then try the snapshot again. System is creating another snapshot. The JAVELIN is currently doing a Snapshot creation was aborted! snapshot. Wait until the current snapshot is done. Then try the second snapshot again. System (enclosure) System is starting to work. Normal. Normal. System is rebooting. System is shutting down. System was shut down abnormally. The JAVELIN shut down incorrectly the last time. See Shutting Down the JAVELIN on page 188. CPU temperature is higher than Allow the JAVELIN to cool for several 58C/138F. minutes. Then restart the JAVELIN System will shut down. and check system temperature and fan operation. See page 191. Be sure there is adequate air circulation around the JAVELIN.
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Reported Event System fan speed is lower than 1800 RPM. Check the system before continuing. AC Power failure. System will shut down.
Corrective Action Try enabling or disabling the Smart Fan. See page 191. If the fan still runs below 1800 RPM, contact Technical Support. See page 236. Restore the AC power. Then restart the JAVELIN. See Connecting the Power on page 5. A LBA error. Check the disk drives. See page 217. Check the RAID Volume. See page 217. Replace the disk drive or rebuild the RAID Volume as needed. Check the disk drives. See page 217. Replace the failed drive. See page 217. Bad sector on a disk drive. Check the disk drives. See page 217. Replace the disk drive if it continues to receive BSL updates. Check the disk drives. See page 217. Delete a spare drive. Normal. Create a RAID Volume. Normal. Delete a RAID Volume. Normal. RAID Volume Migration or Rebuild has started. Normal. Progress report on RAID Volume Migration or Rebuild. Normal. RAID Volume Migration or Rebuild was paused temporarily by user action. RAID Volume Migration or Rebuild was paused and then resumed by user action. RAID Volume Migration or Rebuild has finished. Normal.
Disk Drives Task X timeout on disk Y at LBA [address] Task X disk error on disk Y at LBA [address] with status Z S.M.A.R.T threshold exceeded
BSL log disk X at LBA [address] cleared Delete Spare Disk RAID Volumes Create [RAID name, RAID level and X number of disk drives] Delete RAID X Migration or Rebuilding on array X started. Migration or Rebuilding on array X at Y%. Migration or Rebuilding on array X paused at Y% Migration or Rebuilding on array X resumed at Y% Migration or Rebuilding on array X completed.
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Reported Event Migration or Rebuilding on array X aborted at Y% Migration or Rebuilding on array X aborted at Y% because of error.
RAID status: OFFLINE. The JAVELIN NAS X volume Y is offline. RAID status: CRITICAL. The JAVELIN NAS X volume Y is not functioning correctly. RAID X had some errors. Formatting was aborted!
Corrective Action RAID Volume Migration or Rebuild was aborted (stopped) by user action. RAID Volume Migration or Rebuild has aborted (stopped) because of an error. Check the disk drives. See page 217. Check the RAID Volume. See page 217. Check the disk drives. See page 217. Replace the failed drive. See page 217. Create a new RAID Volume. See page 158. Check the disk drives. See page 217. Replace the failed drive. See page 217. The RAID Volume will rebuild automatically. Check the disk drives. See page 217. Replace the failed drive. See page 217.
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The corrective action you take depends on the nature of the problem:
Be sure there is adequate air flow around the JAVELIN. Be sure the ambient temperature is below 35C (95F). Check the fan speed.
If the fan speed is below specification, contact Technical Support. See page 236. If any power status is out-of-specification, contact Technical Support. See page 236.
Blue(S4)/Green(S2) - Network link is properly connected Flashing Blue/green - Network Activity Dark - No Connection
See Figure 6. If your JAVELIN is connected to your network but the Ethernet Activity LED on your JAVELIN is dark, check the following items:
Verify that the switch, hub, or facility network service connection that you are using is operational. Switches and hubs have LEDs that light when there is a connection and flash when there is activity. Network service connections generally do not have LEDs to verify whether they actually are connected to the network. See your Network Administrator for assistance.
Be sure the network cable is firmly attached to the JAVELIN network connector at one end and to the network switch, hub, or facility network connection at the other.
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If the cable connections are good, remove the existing network cable and install a known-good network cable.
Disk Drive Drive Carrie Disk Status LED Disk Activity LED System Status LED Ethernet Activity LED
If you know your network devices are working properly and you know that your network cable is good, but the Ethernet Activity LED remains dark, see Contacting Technical Support on page 236. The JAVELIN Dashboard application is designed to detect the JAVELIN on your network. If JAVELIN Dashboard does not detect your JAVELIN, check the following items:
Be sure the JAVELIN is powered up and fully booted. The System Status LED should be blue/green. See Figure 6. Be sure the JAVELIN is properly connected to your network. The Ethernet Activity LED should be blue/green or blinking blue/green. See Figure 6. If the Ethernet Activity LED is dark, see Solving Network Connection Problems on page 195. Be sure that JAVELIN Dashboard is looking on the same network where you connected the JAVELIN. If you are running a personal firewall on your Windows PC, the firewall might prevent you from accessing folders on the JAVELIN. You must do one of the following actions:
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If your JAVELIN does not appear in the JAVELIN Dashboard Main window, JAVELIN Dashboard does not detect the JAVELIN on your network. If you have verified all other functions, then you might have JAVELIN Dashboard and JAVELIN on different networks.
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If the JAVELIN used to appear in the JAVELIN Dashboard Main window previously but is no longer there, the JAVELIN is probably locked up or frozen and requires a hard reboot.
Caution This action is appropriate only when there are no data transfers or installations in progress. Do not disconnect the power to reboot the JAVELIN unless the proper shutdown procedure does not work. Keep the JAVELIN Dashboard Main window open during this procedure. To hard reboot the JAVELIN: 1. Press and hold the Power button for two seconds. During a proper shutdown, the System Status LED turns RED, then goes dark. If the System Status LED stays the normal status color, the JAVELIN is locked up. See Figure 8.
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Power Button
2. Disconnect the power cable from the JAVELIN. 3. Wait 10 seconds, then reconnect the power cable. 4. Press the Power button. It takes about a minute to boot the JAVELIN. When fully booted:
The System Status LED turns the normal status color. The buzzer beeps one time.
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5. Verify that the JAVELIN now appears in JAVELIN Dashboard Main window. The JAVELIN automatically runs a File System Check due to the abnormal shutdown. During the File System Check, the System Status LED blinks amber and the Disk Activity LEDs blink blue/green. See page 219 for more information.
See Adding an Email Alert Recipient on page 178 for more information about email alerts.
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Power Button
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The Network Connections window opens. 2. Right-click Local Area Connection and choose Properties from the popup menu. The local Area Connection properties dialog box opens. 3. Click the Advanced tab. 4. Click the Settings button. The Windows Firewall dialog box opens. 5. Click the Advanced tab. 6. Under Network Connection Setting, click the Settings button. The Advanced Settings dialog box opens. 7. Click the Add button. The Service Settings dialog box opens. 8. In the Description of service field, type Patriot NAS utility. 9. In the Name or IP address field, type the IP address of the JAVELIN. 10. In the External Port field, type 49152. 11. Click the UDP option button. 12. In the Internal Port field, type 49152. 13. Click the OK button. Figure 11. Windows Firewall Advanced Service Settings
JAVELIN _ utility
14. Click the OK buttons in the Advanced Settings, Windows Firewall, and Local Area Connection Properties dialog boxes.
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Chapter 8: Support
8.1 Frequently Asked Questions
Also see Chapter 7: Troubleshooting on page 216. The JAVELIN worked OK until I turned it off. When I turned it on again, my Windows network drive connection no longer works. When you powered up the JAVELIN, the DHCP server assigned a different IP address to the JAVELIN. Here are two possible solutions:
You may be able to reset the JAVELINs IP address manually. See Mounting a Share Folder / Creating a Network Drive on page 53 or Changing Network Settings on page 90. Note that changing the JAVELINs IP address may cause an IP address conflict on your network. Check with your Network Administrator before taking this action. If you cannot restore the previous IP address, you must create new network drives and printer connections.
When I start Windows, a message displays that says, Could not reconnect all network drives. The JAVELIN reconnects to your PC shortly after Windows starts. In most cases, the JAVELIN network drives will be available by the time you click them. The JAVELIN Dashboard application cannot access the JAVELIN over the network. If you a running a personal firewall on your Windows PC, the firewall might prevent you from accessing folders on the JAVELIN. You must do one of the following actions:
See Resolving a Windows Firewall Issue on page 231. I tried to connect my JAVELIN as a network drive using SmartSYNC, but Windows displayed an error message. There might be an IP address conflict between the JAVELIN and another device on your network. See your Network Administrator for assistance. I cannot log into the JAVELIN with through the AD Domain. Be sure you use a domain name\user name when you log into the JAVELIN using SMB, FTP, or AFP. You must use the \ character. Many FTP clients do not support a space in the domain name or user name.
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Also, the JAVELIN does not support a user home directory. How does the JAVELIN integrate into an NIS Domain? If the NIS domain account or group name is the same as the JAVELIN, the JAVELIN will apply them to its account or group. If the JAVELIN joins a NIS Domain, joining only affects the NFS service and Quota settings. The other services are not affected. How are non-ASCII folder file names displayed? The JAVELIN supports Unicode, so you can use non-ASCII characters in your folder names. Windows 98 and ME do not support Unicode, so they cannot display your folder names properly. But you can still access your folders. I tried to copy a Windows shortcut to my network drive, but an error message says there is not enough free disk space. Normally, you can copy a Windows shortcut to a network drive. However, if the network drive is a USB drive or memory stick with FAT32 file format, the JAVELIN might not recognize the shortcut and prevent you from copying it. If this situation occurs, choose a different folder in which to copy the shortcut. Does JAVELIN support a USB drive or memory stick with FAT16 file format? No. If you attach the FAT16 USB drive or memory stick to JAVELIN, you can see the files on it. But if you attempt to copy files to the drive or memory stick, Windows might display a disk full message. How do I remove a USB drive or memory stick from the JAVELIN? Be sure that no files on the USB drive or memory stick are still open. Then unplug the USB drive or memory stick from the JAVELIN. The JAVELIN automatically unmounts the USB drive or memory stick. Can I do a One Touch Backup or a regular Backup on a protected folder or file on my Windows PC? No. Windows does not allow SmartSYNC to access protected folders and files. If you want to perform a backup, you must first disable protection on your folders and files.
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I enabled One Touch Backup and pressed the button on the JAVELIN but no files were backed up. What happened? You must create a backup schedule using JAVELIN Dashboard. The backup schedule tells One Touch Backup which folders and files to backup from your PC onto the JAVELIN. Which FTP clients are compatible with the JAVELINs FTP server? Patriot recommends FTP clients that support Unicode, such as Filezilla or Smart FTP for Windows, Filezilla for Linux, and Transmit v3.5.5 for Mac. If your FTP client does not support Unicode, you have two choices:
Use only ASCII characters to name your shared folders. Set your JAVELIN for double-byte character encoding. See page 148.
Can I move the disk drives from one JAVELIN to a different JAVELIN? Yes. However, to access the RAID Volume on the new JAVELIN, you must run the Recover function. When JAVELINs memory does not match the RAID Volume on the disk drives, the RAID Volume is considered invalid and the Recover function becomes available. See Responding to an Invalid RAID Volume on page 218. I set up email alert recipients but they never receive any messages. In most cases, you must setup SMTP authentication in order for your alert messages to pass your SMTP server. See Setting up SMTP Authentication on page 176. Can JAVELIN handle jumbo frames? Yes. But you must set the maximum frame size in WebPASM. See Working with Jumbo Frames on page 174. I tried to create a share folder called Admin but the WebPASM software would not let me. The Admin name is a reserved folder name. Choose another folder name. I created a share folder and gave it the same name as a local user. This action caused a conflict. The system does not check share folder names against user names, therefore it is possible to create two folders with the same name. If this happens, delete the share folder, so that only the users home folder remains.
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Is there a Windows browser that supports the Bonjour service? Yes. Apples Safari browser supports Bonjour and is available for Windows. And a Bonjour for Windows plug-in is available for Internet Explorer. Why do my drives fill up when I regularly delete unused files? If you are running a Windows OS with the Recycle Bin enabled, you must periodically empty Recycle Bin. Deleted files move to the Recycle Bin, the same as on a Windows PC. They are not deleted from the JAVELIN until you empty the Recycle Bin. Where can I find a list of plug-ins installed on my JAVELIN? You can view a list of installed plug-ins using NAS Management in the JAVELIN Dashboard Main Window or under File & Print, Protocol Control in WebPASM. On a Windows PC, you can also right-click the JAVELIN Dashboard tray icon and choose About. On a Mac, you can also click the Help dropdown menu and choose About. Where can I find a list of plug-ins available for my JAVELIN? Check for the latest plug-ins on the Patriot Memory Support Website. Plug-in file names end with a .ppg extension. How do I make the JAVELIN quieter? The loudest component on JAVELIN is the cooling fan. But the fan can run at low speed part of the time and sometimes not at all. Be sure the Smart Fan feature is enabled in WebPASM under System Management, Enclosure Management. Does the JAVELIN have a power-saving feature? Yes. The System Standby feature powers down the disk drives after a selected period of inactivity. To enable System Standby, go to Management, Power Options in WebPASM.
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BIOS, firmware, and driver version numbers A description of the problem / situation System configuration information, including: motherboard and CPU type, hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other controllers.
Link: www.patriotmemory.com
Patriot DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly. No other document, statement or representation may be relied on to vary the terms of this limited warranty. Patriot s sole responsibility with respect to any product is to do one of the following: a) replace the product with a conforming unit of the same or superior product; b) repair the product. Patriot shall not be liable for the cost of procuring substitute goods, services, lost profits, unrealized savings, equipment damage, costs of recovering, reprogramming, or reproducing of programs or data stored in or used with the products, or for any other general, special, consequential, indirect, incidental, or punitive damages, whether in contract, tort, or otherwise, notwithstanding the failure of the essential purpose of the foregoing remedy and regardless of whether Patriot has been advised of the possibility of such damages. Patriot is not an insurer. If you desire insurance against such damage, you must obtain insurance from another party. Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products, so the above limitation may not apply to you. This warranty gives specific legal rights, and you may also have other rights that vary from state to state. This limited warranty is governed by the State of California.
Your Responsibilities
You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage. You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product. Patriot is not liable for any damage to equipment or data loss resulting from the use of any product.
Product model and serial number (required) Return shipping address Daytime phone number Description of the problem
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The technician will assist you in determining whether the product requires repair. If the product needs repair, the Technical Support Department will issue an RMA (Return Merchandise Authorization) number.
Important Obtain an RMA number from Technical Support before you return the product and write the RMA number on the label. The RMA number is essential for tracking your product and providing the proper service. Return ONLY the specific product covered by the warranty (do not ship cables, manuals, diskettes, etc.), with a copy of your proof of purchase to:
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Other Countries:
Return the product to your dealer or retailer. Contact them for instructions before shipping the product.
Use the original shipping carton and packaging Include a summary of the products problem(s) Write an attention line on the box with the RMA number Include a copy of proof of purchase
You are responsible for the cost of insurance and shipment of the product to Patriot. Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty. When repairing returned product(s), Patriot may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit. In the event of a replacement, the replacement unit will be under warranty for the remainder of the original warranty term from purchase date, or 30 days, whichever is longer. Patriot will pay for standard return shipping charges only. You will be required to pay for any additional shipping options (such as express shipping).
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Battery
Caution Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
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