Académique Documents
Professionnel Documents
Culture Documents
LG Channel Partners 14 8.Channel Conflicts And Corporations 18 9.Company Background (Sony) 19 10.Distribution Network 22 11.Sony Channel Partners 23 12.Channel Conflicts And Corporations 25 13.Findings 26 14.Conclusions 37 15. ANNEXURE- 1 38 16. ANNEXURE- 2 41 17.ANNEXURE- 3 44
Videocon -
To get maximum mileage out of established brands that it has acquired To protect the interest of the mother brand
To create internal competition to promote efficiency To increase sales further without sacrificing on profitabil ity
Advantages
Enables to meet the needs of different groups of customers and to react to the specific requirements
To attract and catch brand switchers Can function as S.B.U's which act as profit centers Failed brands do not affect image of other
existing brands Brands are created to protect the parent brand Possibility of entering new product lines
Results in increase in shelf space Higher penetration Avoid dependence on few brands Better economies of scale
Disadvantages
May lead to cannibalization of brands in a given market Investing in different brands results in excessive cash flows
Cost and time for promoting a new brand is high, so needs patience Brands will not be able to capitalize from a strong corporate name
An acquired brand may not fit culturally in the new brand architecture
Situation midNineties
Videocon was the No 1 brand Increasing competition expected from new entrants, especially those who were Globally strong
Ready to invest in Indian market I ncreasingly difficult for Videocon to increase market share
Was the brand strong enough to withstand the onslaught of MNC BRANDS?
To protect mother brand To increase overall market share for the group In-turn result in more efficient utilisation of group
s manufacturing facilities
Helps Videocon group avoid dependence on few brands Helps Videocon group avoid dependence on few dealers
More efficient utilisation of manufacturing capacities Better economies of scale Failed brands in a market do not
affect the image of other existing brands of Videocon group in that market As product holding period reduces, the different brands of Videocon group try
toaddress markets from various angles to attract and maintain the many Replacement customers Career path opportunities across Videocon groupCan help
Videocon group achieve 100% penetration with at least 2 of our brandspresent in each outlet
Economies of scale advantage also flow to Videocon: Media costs Service Logistics
Manufacturing E ngages competition to fight on several fronts Strong competitive challenge within the group motivates
Videocon to keep on growing Investment and focus on mother brand to drive its growth
Brand Basket
Up
Matsushita Electric Washing Machine Technical Collaboration Matsushita Electric Air Conditione r
Design & Drawing Matsushita Electric Refrigerator Design & Drawing Sansui Electric Co. Ltd
Audio Products and Colour TV ODM for Indian Market Techneglas Glass Shell
Technical Collaboration Akai Audio Products and Colour TV ODM for Indian Market
Refrigerator, Air Conditioner andWashing Machine 1. ODM & Indian Market 2. Sourcing of components
VIDEOCON SWOT
STRENGTH
Technolog y:
Global acquisition of Thomson and technological tie ups with majors like Toshiba,Panasonic, Matsushita, Samsung & others
have given access to patents and a strong R&D base Global quality certification like CE, UL, VDE, SASO and IRAM help in better
Market:
Domestic leadership through multi brand strategy.
80% plus penetration at dealer level. Closest to market and for the market - strategic manufacturing locations i.e. Mexico NAFTA, Italy
EU, Oman GCC, Po land East Europe, India SAARC and China. Wide and well established service network providing
Cost:
High degree of backward integration in house production of components critical to
quality and cost. Manufacturing facilities in strategic locations with tax and cost benefits.
Global capacities provide economies of scale. Glass CRT CTV offers unique synergy in global CTV business.
People:
Young and vibrant employees with 70% of the force below the age of 30. Cordial relationship with trade unions No
man days lost due to labour unrest. Multi skilled workforce More than 50% staffs are graduates/post graduates
WEAKNESS
Multi brand strategy is diffused in certain areas. Most product development cycles start from R&D and not from consumer insights.
Long business cycle leads to greater need of working capital. Quality perception not on par with multinationals like Sony
Inadequate MIS due to complexity of the business structure. Multiple factories and brands burden logi stic support.
OPPORTUNIT Y
Technology:
Existing global facilities provide basic infrastructure to expand to FPD
Market:
New global footprints provide
access to large international markets in major product categories. Huge potential considering the present low
domestic penetration levels. Large integrated components and product manufacturing facilities provide huge OEM potential.
Cost:
New facilities in low cost areas with tax benefits .New facilities at international locations with minimal CAPEX due to existing infrastructure.
Rationalizing common services such as logistics, warehouse and after sales services .
People:
Recent M&A activities have led to growth in brand / Corporate image and greater interest of all present and future stake holders globally.
Restructuring of the organization in a professional manner to create a competitive and challenging environment
THREAT
Growth of alternative technologies. Continuous price pressures driven by capacity adjustment time lag.
Margins in glass/CRT based business may come under pressure if alternative technologies are available at a price factor of 1.5 times.
Strong competition from existing players in China. Building client confidence regarding quality standards may take some time.
Brand Strategies
The year 2006 comes at a time when Videocon is fresh from its acquisition of Thomson scolour picture tube
business worldwide, making it the first truly Indian multinational. Thecompany now has access to the finest technologies in the world, due to the
continuousinnovati on by its R&D centres across the world & stateof the -art manufacturing facilities in
France, Italy, Poland, Mexico, China & India. As a result many innovative new products have been launched, from the Slim&Trim TV which is 42%
slimmer than a normal 21 flat TV; tothe International Series of TVs, to the sleek range of Konzerv washing machines which have a unique water -
saving function. This trend is seen to continue throughout 2006 as well. Videocon s wide range of products has always focused on giving
consumers the very best in stylish and technologically advanced products, from Colour Televisions, DVD Players, Home Theatres, Washing Machines,
Refrigerators and Air Conditioners. The m odern -day consumer is aware of the latest technological advancements in electronics & appliances, and the
optionsavailable to him. With the advent of cable television, a window to the world has opened up in the average Indian s living room, making him more
aware. As a result his expectations havealso increased. Videocon s endeavor is to not only fulfil the needs of the customer but makeavailable to him a wide array of
options and new technologies that are suited to his needs.With international products like Slim TVs, Plasma TVs, the global International Seriesrange and
much more, the company now has more to offer to the discerning consumer who appreciates style & comfort in life. In this era of information technology, when
the entire world is networked, and the concept of a global village exists now much more than ever before, no company can survive on such alarge scale if it does not integrate
its processes. Videocon was one of the first companies torealize the importance of information technology for global scale efficiency. As early
as theyear 2000, it implemented the SAP R3 4.0B System. In 2005, Videocon became the firstcompany in India to implement the mySAP Business Suite, which consists of
variouscomponents like ERP 2004, CRM 4.0 (Consumer Relationship Management), BIW 3.5(Business Information Warehousing), and EP 6.0 (Enterprise
Portal). The implementation of mySAP in Videocon was one of the few implementations that was monitored and supporteddirectly by SAP AG,
Germany. Videocon is rampup customer for SAP, one of the few clients who will receive all updates in the system as and when they happen.
25 The SAP ERP 2004 business solution has resulted in integration of processes to strengthenresource s, networks & infrastructure
within the company. It has enabled Videocon toproactively respond to market dynamics, maintain control over costs, increase productivity,and make the company
more agile and better prepared for the future. The various moduleslike Sales & Distribution, CRM, Logistics, Plant Management, Production Planning,
MaterialManageme nt, Quality Management, Finance, Human Capital, Business InformationWareh ousing and Enterprise Portal have all integrated
Videocon into one cohesive unit, functioning at maximum efficiency, geared t o face the future. As a first step towards reaching out to rural areas,
2005 saw the launch of a nationwideseries of road shows in the B & C class towns of India, called Videocon Lifestyle Expo 2005.
These generated tremendous interest, showcasing Videocon s product range superiority andbringing the Videocon experience close to the consumers
homes. In 2005, the Lifestyle Expowas held in 53 locations across the country, and over 1.2 lakh people visited them to look atthe latest technologies on offer, experience the Videocon
products hands-on, and beentertained in a variety of other ways. The 2006 edition of the Lifestyle Expo has just begun,and is expected to surpass last year s Expo in terms of
popularity; footfall & sales, helping Videocon increase its penetration throughout the country. 2005 was a good year for Videocon in terms of sales. Overall sales in
colour televisions were12, 28,533 units from January to December 2005. In home appliances, Videocon sold 3,13,463 washing machines, 3, 94,784
refrigerators, and around 1.2 lakh air conditioners. TheMultie & Maxie range of washing machines were particularly successful. Besides thenormally good seasons like Onam
in Kerala, Durga Puja in the East & Diwali all over thecountry, Videocon launched several off-season offers like HumTum Offer, Heads YouWin Tails You Win Offer etc.,
which did much to boost the sales and resulted in a good year for the brand In 2005, Videocon s strong corporate campaign in the press and on TV has awoken the
countr y to the fact that Videocon is an emerging global powerhouse in their own backyard.The Gayatri Mantra television commercial, for
example won much acclaim and was loved by all. Even as it looks in the direction of global supremacy, Videocon has always kept its finger onthe pulse
of India. And knowing that Cricket & Bollywood are the two things that never failto arouse the passions of Indians, Videocon maintains a strong
association with these two, 26 and will continue to do so in 2006. With the support of the biggest contemporary star,
Shahrukh Khan, Videocon continues to reach out to the masses. The last 4 years have seen Videocon sponsor the matches played by the Indian cricket team,having
won the exclusive rights from BCCI along with TVS Motors & Pepsi. In 2006, Videocon will continue to make its presence felt in Cricket in a big
way. Videocon is now the sponsor of the West Bengal Ranji team. It has also established the Videocon School of Cricket in Calcutta, in partnership with
Sourav Ganguly, which recognises & grooms talent for the future generations of Indian cricket. But one of the biggest coups Videocon has pulled off in cricket
recently is signing on one of India s hottest young cricketing talents the exciting Mahindra Singh Dhoni, who will no w endorse Videocon products.
According to Mr. Sunil Tandon, VP Marketing, Videocon, Withhis swashbuckling style & hunger for success, Dhoni epitomises the spirit of Videocon. Hisyouthfulness
and determination will have a positive rub-off on the brand and increase itsappeal among the younger generation.In 2006, Videocon plans to continue its strong focus on flat TVs.
The fast-growing 29inch segment will be an area of focus. Besides, with the Slim&Trim range set to expand into newmodels in the 21 & 29 segment,
and also into Home Theatres & DVD Players, the customer will be offered a wide range of choices in this sleek range. In home appliances, the focus will remain
on the unique water-saving Konzerv range of fullyautomatic washing machines, and Videocon will also concentrate on Frost -
Free Refrigerators, the fastest-growing category in refrigerators. 2006 will also see Videocon launching itsmicrowave ovens in a big way, with a wide range
spreading across all segments. In airconditioners, Videocon, on the strength of the patent for its technology for energy efficiency(40% less energy
consumption), plans to launch a new range, with focus on the split AC market.
Research Methodology
on various advertisements flashed in electronic and print Medias about Videocon International and its brands .in following manner
1. We are going to study the awareness created by these advertisements 2. Recalling patterns of these advertisements
3. Recalling factors (means which content of the advertisement is mostly recalled by the viewer) it also c alled as content study.
4. Its impact on buyer s perception in that particular segment 5. Shift in buying behavior 6. Its impact on overall brand positioning of
Videocon International.
various advertisements of Videocon in sampling area. 2. To study the recalling pattern in the sampling area
about the content of Videocon advertisements. 3. To study the buying behavior shift if exist because of
advertisement content. 4. To gather the information that helps to reduce the uncertainty and risk associated with
Methodology to be followed:
This is typical research where we are going to use some advertising effectiveness measuring
attitude tracking research ) interpreting in 100%. The sample area will be Aurangabad City.
For secondary data some literature study will be For this all simple technique of Questionnaire method will be used and a stratified sampling
method will be used for the sample selection. Sample will of minimum 100 and not more that 200 and will be carried out.
Collected data will be analyzed by help of simple statistical techniques and will be interpreted in graphical explorations.
Sample size we have selected for the research is very less while calculating the advertising effectiveness. 2.
Time limit is major constrain 3. Consumers and Viewers are very reluctant in providing relevant information.
4. Brand positioning studies are having diversified attributes which can not be tested in single short period study
services from those of its competitors. There is plenty of evidence to prove that customers will pay a substantial price premium for
agood brand and remain loyal to that brand. It is important, therefore, to understand whatbrands are and why they are important.
Macdonald sums this up nicely in the following quote emphasizing the importance of brands: it is not factories that make profits, but relationships
with customers, and it is company and brand names which secure those relationships Businesses that invest in and sustain leading brands prosper
whereas those that fail are left tofight for the lower profits available in commodity markets What is a brand? One definition of a brand is as follows:
A name, term, sign, symbol or design, or a combination of these, that is intended to identify the goods and services of one business or group of businesses and
define a brand in this way: A mixture of tangible and intangible attributes symbolised in a trademark, which, i f properly
managed, creates influence and generates value . Three other important terms relating to brands should be defined at this stage: Brand equity
Brand equity refers to the value of a brand. Brand equity is based on the extent to which the brand h as high brand loyalty, name
awareness, perceived quality and strong productassociations . Brand equity also includes other intangible assets such as patents, trademarks
and channel relationships. Brand image Brand image refers to the set of beliefs tha
t customers hold about a particular brand. These are important to develop well since a negative brand image can be very difficult to shake off.
Brand extension Brand extension refers to the use of a successful brand name to launch a new or modifiedprodu ct in a new market. Virgin is perhaps the best example of
how brand extension can beapplied into quite diverse and distinct markets. Brands and products Brands are rarely developed in
isolation. They normally fall within a business product line or produc t group. A product line is a group of brands
that are closely related in terms of their functions and thebenefits they provide. A good example would be the range of desktop and laptop computersmanufact ured by Dell.
A product mix relates to the total set of brands marketed by a business. A product mix could,therefore, contain several or many product lines.
The width of the product mix can bemeasured by the number of product lines that a business offers. For a good example, visit the web site of Hewlett
-Packard ( HP ) . HP has a broad productmix that covers many segments of the personal and business computing market. How many separate product lines can you spot
from their web site? Managing brands is a key part of the product strategy of any business, particularly thoseoperating in