Balluff technical services for sensor, networking, and RFID products

More Added Value

Balluff Technical Services More added value Services Scaled to Your Needs
Some automation projects are just too small for your preferred system integrator or machine builder, and would consume too much time from your internal resources. System integrators and original machine builders rely primarily on automation projects as their revenue and typically require medium to large scale automation projects. Internal resources generally have other responsibilities that leave them with little or no time for small automation projects. Now you have an alternative - Balluff Technical Services. With a comprehensive menu of proven services, we can provide you with what you need to improve productivity. And, because Balluff manufactures most of the sensors, accessories, networking, and RFID components, were uniquely positioned to provide greater value for small automation projects. As you browse through our menu of services, think about how these services can add value to your operation. And as always, a quote is just a phone call away!

System Design Assistance

n n n Network architecture layout Proof of concept testing and evaluation Generate functional requirement specifications and documents

Example: Balluff designed a system for a major US airline to display position information from a Profibus transducer. The customer needed to take full advantage of the linear position transducers 5 m resolution throughout a 60-inch stroke.

Installation
n n n General installation of sensors, network systems, and RFID systems Vision sensor (Sharpshooter) installation including lighting and testing Robot base limit systems - install, align, gap, and test

Example: Balluff installed laser and vision sensors to improve a major automotive part suppliers error proofing initiative. Installation included custom brackets, machine mounting, alignment, programming, and wiring back to the control panel.

Training - User Level

n n n General sensors - an introduction for those new to industrial sensors RFID - two parts; introduction and operation Networks - DeviceNet, PROFIBUS, PROFINET, EtherNet/IP, CC-Link, I/O-Link n Vision - three parts; basics, lighting, and application solving n Linear measurement devices: theory of operation, available product and applications n Customized training as requested Example: A leading automotive parts supplier needed training on their CC-Link and Mitsubishi PLC systems. Balluff provided on-site training, while also resolving various logic issues along the way.

Balluff Technical Services More added value Start-up Service

n I/O network performance validation - monitor data communications for 24 hour period, analyze results, and provide report on overall health with recommended improvements Vision sensor (Sharpshooter) analysis of overall inspection reliability On-site standby - on-site during start-up to handle any situation relating to sensors, network, or RFID systems

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Example: Balluff provided a detailed network health report for a major automotive parts supplier. By using this report, suspect nodes were identified and fixed before the start of production.

Process Improvement Services

n n n Error proofing audit - evaluation of each critical assembly operation with report detailing the most reliable error proofing solution Weld audits - evaluation of high consumption areas within welding cells Metal forming audit - evaluation of in-die sensing application for part-out, slug-out, and short/long feed

Example: A building products manufacturer wanted a system to measure the thickness of insulation material. Balluff developed a laser photoelectric system and interfaced the proportional signal to an AB ControlLogix.

Machine-down Services
n n On-site tech support - get the machine up as quick as possible with experienced engineers Root cause analysis - eliminate repeat or reoccuring problems

Example: A leading automotive manufacturer was having problems with their control system that incorporated an Ethernet/IP RFID system. While the Balluff RFID processor indicated a fault (error light), we were able to help the customer diagnose the problem back to faulty system logic which was the root cause of the problem. Once the customer corrected the logic issue, the system hardware performed as expected.

Preventive Maintenance Services

n I/O network performance validation - monitor data communications for 24 hour period, analyze results, and provide report on overall health with recommended improvements Vision sensor (Sharpshooter) analysis of overall inspection reliability Linear position device condition monitoring Firmware upgrades - keep your systems running at optimum performance Retrofits: easily capture the benefits from newer components and systems as they become available

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Example: Balluff analyzed actual inspections from a packaging machine builder. During analysis, reliability issues were identified and lighting changes were recommended.

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Balluff Technical Services More added value Integration Services

n n n n n Interface service - establish data communications with I/O networks, RFID systems, and smart sensors Monitoring/measuring systems Process visualization through HMI and simple panel meters Data Acquisition systems for logging critical parameters Development of drivers, function blocks, and sample code to jump start your own development efforts

Example: A leading manufacturer of automation equipment needed Balluffs RFID quickly integrated into a fast-paced project. Balluff integrated AB ControlLogix Ethernet/IP communication code into their existing project in record time.

Product Modifications and Enhancements

n n n n n n n n n n Custom adapter cables Custom sensor connectors Sensor brackets and bunkers Sensor protection devices Sensor interface modification Kitting components together for simplified delivery Pre-configured products - establish a custom configuration for smart products Tuning Micropulse position transducers for unique magnets Custom screens for RFID handheld units Data carrier programming for RFID systems

Example: A leading automotive manufacturer needed to improve productivity in a robotic work cell. Balluffs Product Modification team modified and installed a Robot Zone Limit System on all three axes of each robot in each of the cells. From design through test, the process was painless and the results were impressive.

Balluff is here to help!

Our Technical Services team offers 24 hour support and is just a phone call away. For more information on any of these services please contact us.

Phone: 1-800-543-8390 E-mail: technicalsupport@balluff.com

USA Balluff Inc. 8125 Holton Drive Florence, KY 41042 Phone: (859) 727-2200 Toll-free: 1-800-543-8390 Fax: (859) 727-4823 E-Mail: balluff@balluff.com
This brochure was printed on FSC Certified Paper made with 50% recycled 25% post consumer fiber. It represents Balluffs commitment to helping the environment.

Online: www.balluff.com/techservices 24/7 on call service

No. 185638 Edition 012010 0827 Product specifications, availability, and pricing are subject to change without notice.