4 SUEN Leakena

Address: Street 371, phum Tropeang Chhuk Sangkat Tek Thla, Russey Keo, Phnom Penh. E-mail: leakena.suen@gmail.com Tel: 092 238 349 SUMA GROUP Address: 3rd floor SOMA TOWER #2C, Street 120, SK Phasr Thmey II, Khan Daun Penh, Phnom Penh. Email: E hr@somagroup.com.kh Tel: 023 722 25 October 12, 2011 Apply for job: IT Maintenance Officer Dear Sir/Madam; By getting the information from my school, I am very extremely interested for IT position. So I would like to apply for this position in your Company. I am a student at Centre for Information System Training (CIST) in the field of Systems and Network Administration (SNA). I have learnt many subjects such as Microsoft, Linux, Maintenance and CISCO (Decovery1, Decovery2, and Decovery3). Beside technical skill, I also have learnt English and Business Life (Business life, Professional life, and General knowledge). At the end of my Study at CIST, I have done an Eight-month internship at WICAM Internet Service Provider, Co, Ltd as IT Support and Customer Service. My tasks are support customer by phone and troubleshooting such as email, wireless, Wimax, Router, Switch by phone or head Office. Moreover, I am an honest person, strong communication, good responsibility, good team working, and I am a hard working person. So I am sure that I can assist some of the busy tasks at Toys & Me. Hopefully, I will soon hear from you and have a chance to discuss about my application with you. I am happily looking forward to hearing from you, and if you have any concern about my qualifications and referees related to my strong knowledge company please kindly find out about me in my enclosed curriculum vitae. Thank for your consideration. I am looking to hearing from you. With my best regards, SUEN Leakena,

SUEN LEAKENA Address: #Street 371, Phum Tropeang Chhuk, Sangkat Tek Thla, Khan Russey Keo, E-mail: leakena.suen@gmail.com Tel: 092 238 349

Personal Information_________________________________________________
Place of birth Date of birth 2009 - Present 2006-2009 : Battam Bang : May 02, 1990 : : Nationality Marital Status : : Cambodian Single

Education Background________________________________________________
Study at Center for Information Systems Training (CIST) in major of Systems and Network Administration (SNA) Completed Diploma Degree, Moung Russey High school, Battam Bang Province.

Computer Skills__________________________________________________
CISCO (CCNA1, CCNA2, and CCNA3) OSI model and TCP/IP troubleshooting Concept of Wireless (wifi) and network devices (Modems, etc...) Configure Static route, Dynamic route(RIP, OSPF, and EIGRP), Static NAT, and Dynamic NAT Concept and configure frame Relay IP Addressing and Cabling Switch Configuration(VLAN, Trunk, STP, and VTP) Backup Router(IOS and Configuration file) LINUX (SuSE Linux Enterprise Edition 10) Samba, LDAP, DNS, DHCP Web Servers (GLPI, Joomla, Moodle, Wordpress, etc) Mail Server(Squirrel and Round cube) IPtables (Prerouting, Postrouting,) Squid ( Share internet, Filtering, Bandwidth management, )

Microsoft (Windows Server 2003)

Install and Configure AD, DNS, DHCP, FTP, etc Mail Server (Mdeomon and Exchange Server 2006) Web Server ( Moodle, Joomla and Helpdesk) Configure VPN server( point to point and site to site) Group Policy(Script and policy setting) Print Server and File Server (Sharing and Permission).

Computer Maintenance Training

Hardware and Software installation Solve problems Hardware and Software

SoftSkills_____________________________________________________________________
English Business Life : Reading, Writing, Grammar, Speaking, and Listening : Company Knowledge, General Knowledge, and Study Visit

Working Experiences_________________________________________________

21/02/10-Present

22/01/11-27/01/11

28/11/10-29/11/10 16/08/10-16/10/10

: Internship as IT support and Customer Service at WICAM (ISP) I am responsible: IT Support at office Customer Service Support all customer that use Service of WICAM company Support Customer by phone and troubleshooting such email, wireless, lease line, delicate line, Fiber, and ADSL. Configure Outlook and Outlook express with SMTP authentication, update profile of customer. Support and troubleshooting all staff such as: Hardware and Software problem Configure router wireless with PPPoE, Static IP, DHCP, Wireless security( Linksys, TPLink) Configure DSLAM Configure Modem Configure Switch Router Mikrotik Mail problem( can not send or receive) Understand base stations Work with customers : Virtual Company (VPN Server, Web Server, mail server, IP tables, File Server, Quota, AD, DNS, DHCP, Configure Switch, Configure Router, IP calculation ) : Maintenance at lap : Internship in Mlup Baitong Organization Solve problem Hardware and software Install Software, and Antivirus server. Solve problem with scanner Cabling Cable Recovery Data Solve problems printers and virus Backup users data : mother- tongue : good at : Reading General English Books and listen to radio. Position: CISCO IT Trainer at CIST Email: leapcheang@cistrain.org Position: IT Administrator at CISST Email: samedy@cistrain.org

Languages___________________________________________________________
Khmer English Interest Mr. HY Leapcheang Tel: 017 939 313 Mr. LENG Samedy Tel: 089 886 044

Extra Activity________________________________________________________ Refferences______________________________________________________________