Académique Documents
Professionnel Documents
Culture Documents
TABLE OF CONTENTS
Acknowledgement ii
Executive Summary iii
List of Tables vi
List of Annexures vi
List of Figures vii
List of Abbreviations used viii
1. INTRODUCTION.....................................................................................................................1
2. OBJECTIVE..............................................................................................................................1
3. METHODOLOGY....................................................................................................................1
2.1 PRIMARY SOURCES: ....................................................................................................................2
2.2 SECONDARY SOURCES:.................................................................................................................2
3. ORGANIZATION PROFILE...................................................................................................2
3.1 CONTACT DETAILS.......................................................................................................................2
3.2 AREA OF OPERATIONS.................................................................................................................3
3.3 HISTORY...................................................................................................................................4
3.4 GOVERNING BODY.....................................................................................................................4
3.5 CONSTITUTION...........................................................................................................................5
4. PURPOSE...................................................................................................................................6
4.1 AIM..........................................................................................................................................6
4.2 VISION......................................................................................................................................6
4.3 MISSION...................................................................................................................................6
4.4 PHILOSOPHY..............................................................................................................................7
4.5 CORE VALUES.............................................................................................................................7
4.6 APPROACH.................................................................................................................................7
5. ORGANISATION STRUCTURE............................................................................................8
5.1 MINTZBERG MODEL...................................................................................................................9
5.1.1 Information Technology................................................................................................10
5.1.2 Administration..............................................................................................................11
5.1.3 Finance and Accounts...................................................................................................11
5.1.4 Research........................................................................................................................11
5.1.5 Technical ......................................................................................................................12
5.1.6 Communication and Documentation............................................................................12
5.1.7 Social department.........................................................................................................12
5.2 DIMENSIONS............................................................................................................................13
5.2.1 Formalization...............................................................................................................13
5.2.2 Centralization...............................................................................................................14
5.2.3 Complexity....................................................................................................................14
6. CONTEXTUAL DIMENSIONS.............................................................................................15
6.1 STRATEGY...............................................................................................................................15
6.2 ENVIRONMENT.........................................................................................................................16
7. OPERATIONS.........................................................................................................................17
7.1 WATERSHED MANAGEMENT PROGRAMME....................................................................................17
7.1.1 Direct Implementation of the watershed projects.........................................................18
7.1.2 Capacity building of NGOs and CBOs for Natural Resource Management along
watershed lines......................................................................................................................19
7.2 MICRO FINANCE......................................................................................................................20
7.3 WOMEN’S SELF HELP PROMOTION................................................................................................21
7.4 TRAININGS, EXPOSURE ORIENTATION VISITS, WORKSHOPS...............................................................22
7.5 HEALTH PROMOTION..................................................................................................................23
7.6 SUPPORT TO DPAP PROJECTS IN AHMADNAGAR DISTRICT AS “ MOTHER NGO”...............................24
7.7 COMMUNITY ACTION FOR POVERTY ALLEVIATION (CAPA)...........................................................24
8. SAMPADA TRUST..................................................................................................................25
8.1 HISTORY.................................................................................................................................25
8.2 VISION....................................................................................................................................26
8.3 MISSION.................................................................................................................................26
8.4 ORGANIZATION STRUCTURE........................................................................................................26
8.5 ACTIVITY PORTFOLIO.................................................................................................................28
8.5.1 Micro-finance...............................................................................................................28
8.5.2 Micro-Enterprise..........................................................................................................29
8.5.3 Insurance......................................................................................................................29
8.5.4 Women Empowerment..................................................................................................30
9. CULTURE AND MANAGEMENT STYLE.........................................................................30
9.1 ATTITUDE TO WORK.........................................................................................................30
9.2 RULES....................................................................................................................................30
9.3 SOCIAL BEHAVIOR.....................................................................................................................30
9.4 MANAGEMENT STYLE................................................................................................................31
9.5 LEADERSHIP STYLE...................................................................................................................31
10. HUMAN RESOURCES........................................................................................................32
10.1 MANPOWER PLANNING............................................................................................................32
10.2 RECRUITMENT AND SELECTION.................................................................................................33
10.3 INDUCTION TRAINING...............................................................................................................33
10.4 IN-SERVICE TRAINING.............................................................................................................34
10.5 PERFORMANCE APPRAISAL AND EVALUATION..............................................................................34
11. MANAGEMENT INFORMATION SYSTEM...................................................................35
12. FINANCIAL ANALYSIS......................................................................................................36
12.1 INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR 2003-04......................................................36
LIST OF TABLES
LIST OF ANNEXURES
LIST OF FIGURES
2. OBJECTIVE
3. METHODOLOGY
The organization has been studied from various perspectives- purpose, human resources,
financial, activities, structure and its dimensions, culture, environment in which it operates
etc. The Universal Business Model by Howard Dowding and the 7-S framework were studied
to develop our own framework for understanding the organization. The frameworks and the
concepts mentioned in the Organization Theory book by Stephens Robbins have been applied
at relevant places.
Data required was both of qualitative and quantitative nature. Qualitative data covered the
financial details, data about the number of projects undertaken, expenditure incurred, funds
etc. The qualitative data included details about the values of the organization, the work
pattern, the functioning of the departments.
2.1 Primary sources:
Observation: The routine activities of the employees of all categories were observed in order
to understand their present roles. Unobtrusive observation also helped in understanding the
culture as well as the hierarchy within the organisation.
Discussions: Informal discussions were held with the employees on organisational issues like
its structure, human resources and area of operations.
3. ORGANIZATION PROFILE
Figure 1
Area of operations of WOTR
3.3 History
Frequent droughts and resultant despair were a part of life for rural Maharashtra. The
government effort was mostly directed towards the relief operation rather than a permanent
solution to the problem. In 1989, around 100 NGOs met in Aurangabad in an effort to find a
lasting solution to the recurrent droughts of the past decade. The NGOs were keen to start
watershed activities but were resource constrained. Father Herman Bacher took up the
challenge and conceived Indo German Watershed Development Program (IGWDP). In 1989
when IGWDP was launched, the idea was to organize villagers in partnership with NGOs to
regenerate the environment they live in along watershed lines. But soon it was found that the
NGOs operations lacked in technical, managerial and organizational skills for the said
purpose. To address this, WOTR was born in December 1993 with the specific mandate to
undertake capacity building efforts of NGOs and village groups on a large scale. The
mandate for WOTR was to develop pedagogy for assessment, qualifications and capacity
building; link all participating actors with the local institutional developmental network and
impact the policy level. The important milestones in the history of WOTR from 1993-2003
are listed in Annexure- I.
The Governing Body brings together a blend of rich and diverse experience. They have been
known for their dynamism in their respective fields. The brief profile of the trustees is given
in the Table 1.2.
Table 1.2
Profile of the Board of Trustees
WOTR’s purpose is very much in sink with the above quote. The basic purpose of WOTR is
very much ingrained in the staff. Everyone pulls in the same direction and sings from the
same hymn sheet.
4.1 Aim
The aim of WOTR is to organize self-help efforts for poverty eradication through
environment regeneration along the watershed lines. To achieve this objective, it seeks, in
collaboration with its partners (individual and institutions), to mobilize the creative potential
of watershed dwellers. It also aims at assisting other NGOs interested in the watershed
development by providing technical, managerial and financial support.
4.2 Vision
The vision of WOTR as an NGO is:
“People living in rural India particularly in rainfed areas are empowered to secure their
livelihood and quality of life.”
Source: Annual Report 2003-04
4.3 Mission
The mission statement of WOTR reads as:
“WOTR is a committed development support team that motivates and empowers rural men,
women and children and other organizations for integrated watershed development and
enhancement of quality of life on a sustainable basis.”
Source: Annual Report 2003-04
4.4 Philosophy
WOTR works with the following philosophy:
Poverty eradication and sustainable development is possible only when people come
together as a group and decide to work together in a manner, which not only improves
the economic and social condition of the people but also transforms their resource
utilization pattern to a more sustainable one.
The environment provides the platform and the catalyzing impulse that draws people
together, leads them to work together and awakens their creative potential.
Participatory environment regeneration along the watershed lines not only leads to an
improvement in the economic condition of the people but also sets into motion a
development dynamic which catalyses people into an innovative community which
forms the basis for creation of sustainable opportunities.
4.6 Approach
A proper approach is very important for the watershed development programme. WOTR has
developed a unique approach called “Sangamner pattern”. This established the institutional
and organizational arrangements for cross-sectoral collaboration between the public, private
and civil society sectors. WOTR recognizes the people living in the watershed as the center
around which the whole programme revolves. The activities of WOTR are directly and
indirectly organized around their efforts to help themselves out of poverty. Briefly the
approach of WOTR includes:
Awareness generation: Creating awareness of the symbiotic relationship between man
and his environment amongst various groups like NGOs, rural people and others is
achieved through a multiplicity of means such as mass media, audio visuals etc.
Capacity building: This aims at ownership, stake building and sustainability of the
Programme.
Experience sharing: In order to enable the sharing of experiences amongst the various
institutions/groups implementing similar programmes, WOTR tries to build networks
and linkages.
Learning by doing: WOTR recognizes that the best way of learning is by actually
doing and experiencing. Mistakes made become learning occasions for change,
internalization and consensus building.
5. ORGANISATION STRUCTURE
Managing Trustee/
Executive Director
Communications &
documentations
Strategic Apex
Technostructure Support staff
Middle line
Operating core
At the head office level, there are 8 departments in the organization that work in
collaboration with the RRCs and the implementation units. These are Technical, Research,
finance, IT, Social, Micro-finance, Administration and Communication and Documentation.
Of these, Micro-finance comes under the scope of Sampada-sister organization of WOTR
which is dealt later in the report. IT, Administration and Finance play the role of supportive
departments. Besides this, there is a library that has a stock of around 5000 books on a
variety of subjects including forestry, livelihood, agriculture, management etc.
Applying the Mintzberg model to WOTR, the strategic apex comprises of Board of Trustees,
Executive Director and the Director. They are entrusted with the overall responsibility of the
organization.
Administration, Finance and IT departments constitute the support staff that plays a
supportive role to the other departments of the organization.
5.1.2 Administration
The main function of this department is coordination of all the activities. Besides this, it is
also responsible for human resource development. It does all the reporting work,
correspondence etc. The Deputy Manager who has a dual responsibility of looking after the
administrative work of Sampada as well heads it.
Research, Technical, Communication and Documentation and Social department forms the
technostructure of WOTR.
5.1.4 Research
The research department does all the vital groundwork for watershed implementation. There
are 4 people in this department at the head office level with two new recruits. Recently, a new
research wing has been started at Pune. The wide range of activities of the department
include:
Undertaking GIS and remote sensing.
Research studies: Recently 2 research studies have been completed in collaboration
with IIFM, Bhopal.
Providing innovative ideas and guidelines for the implementation to technical
department.
Undertaking water-harvesting
Constant review of data collection techniques to make it more user friendly.
Preparation of case studies for knowledge dissemination
Providing consultancy to other NGOs, Govt departments
Coordinating student internship programs
5.1.5 Technical
This department deals with all the engineering aspects pertaining to the watershed program.
There are two people working in this department at the head office level and 27 employees at
the RRCs as technical officers. The main work of this department includes:
Implementation of the projects
Treatments in cultivable, arable land
Apparently there is no middle line existing in the organization. However, it draws from
different departments where they work as coordinator for different projects and programmes.
The operating core comprises of the RRCs and the implementation units that work directly at
the field level. In order to support the various groups implementing projects in different parts
of Maharashtra and also to coordinate these activities, 7 RRCs have been established.
5.2 Dimensions
The Burns and Stalker’s (Robbins, 2003) view of Organic Structure is prevalent in WOTR
where the structure is relatively flexible and adaptive, with emphasis on lateral rather than on
vertical communication although vertical communication is also adhered to. One gets
recognition in work based on expertise and knowledge rather than on authority or position.
Emphasis is on exchanging information rather than on giving definitions.
5.2.1 Formalization
As far as formalization is concerned, most of the activities/departments have low
formalization where the employees are given ample freedom to innovate and bring their own
working style of working, subject to the approval of management that generally is given.
Standardization is there only in certain activities like accounting procedure and
administrative procedure. This is more to increase the efficiency and avoid confusion. There
are also cross-functional skills encouraged in the organization like micro-finance personnel
looking at the micro-enterprise activity on different occasions. This may be attributed to the
low size of the organization that makes it possible.
5.2.2 Centralization
As the philosophy and approach of WOTR emphasizes on participatory approach, the same is
followed in the decision making inside the organization. Any decision that is taken is done by
active participation of all the concerned departments and employees. Generally the project
heads are given freedom to prepare their own action plan and budget, which is then approved
by the management. The RRCs and the Implementation Units plan their own annual action
plan which is broken into three quarters, and is then monitored through reviewing it in the
meetings at the end of each quarter. They have a relatively high degree of autonomy, taking
many decisions within the overall framework of WOTR’s goals. Similar kind of arrangement
is also followed at the head-office.
5.2.3 Complexity
Complexity comprises three parts- horizontal differentiation, vertical differentiation and
spatial differentiation. Horizontal differentiation refers to the degree of differentiation
between units based on the orientation of members, the nature of the tasks they perform, and
their education and training. It can be said that the larger number of different occupations
within an organization that require specialized knowledge and skills, the higher is the
horizontal differentiation. Based on the above concept, the horizontal differentiation is high
in the organization. This differentiation is represented by the seven departments (Technical,
Research, Finance and Accounts, IT, Social, Micro-finance, Communication and
Documentation, and Administration), which are more on the basis of functional
specialization. People employed in each department possess a different set of training, skill,
knowledge and experience.
Vertical differentiation refers to the depth in the structure. The organization has more of a flat
structure with only three levels of hierarchy leading to low vertical differentiation.
Spatial differentiation refers to the degree to which the location of an organization’s offices,
plants, and personnel are dispersed geographically. It is high as the WOTR is geographically
spread over three states and within Maharashtra its area of operation is spread over seven
RRCs and four implementation units.
6. CONTEXTUAL DIMENSIONS
6.1 Strategy
If we try to categorize WOTR in accordance with Miles and Snows (Robbins 2003)
categorization, WOTR could come under the Prospectors type of organization. While
studying the history of WOTR and observing its present functioning, the dominant objective
is to find and exploit new areas of operation besides looking for donor agencies for funding.
There is a low degree of routinization and mechanization. There are numerous decentralized
units and the structure are low in formalization, have decentralized control, with lateral as
well as vertical communications. The strategy of WOTR is effective—it can respond to the
demands of tomorrow’s world.
WOTR has developed its own strategy for participatory watershed development. These are:
Participatory operational pedagogy (POP): It’s a 24 step strategy developed through
years of experience, which progressively builds up the capacities of village SHGs and
their accompanying NGOs to implement participatory watershed development along
participatory, efficient and effective lines.
Gender oriented POP: This is a multi-faceted strategy for the effective and
progressive involvement of women of watershed villages in family and village life. It
is an approach that seeks to actively involve men in the development and enablement
of their womenfolk.
Portfolio management: This is a system, which divides different responsibilities and
task for members of the VWC. It is based on the belief that authority without
responsibility lead to misuse of it and vice versa is meaningless.
Participatory Net Planning (PNP): This is a step-by-step planning methodology,
which facilitates a dialogue between the farmer (both men and women), and external
knowledge, developing into mutual learning process.
Qualitative Assessment Matrix (QAM): This is a monitoring and grading system of
the performance of the watershed work, the community and the NGO, so as to
provide feedback at regular intervals for improvement. This is used by WOTR, NGOs
and VWCs.
6.2 Environment
WOTR’s specific environment encompasses those entities that have a direct effect on the
accomplishment of the goals. At any given moment, it is the part of the environment with
which the management will be concerned because it is made up of those critical
constituencies that can positively or negatively influence the organization’s effectiveness.
WOTR’s specific environment is shown in the Figure 4.
Figure 4
WOTR’s Specific Environment
Partner Funding
NGOs agencies
WOTR
Beneficiarie
s Government
Employees
Among the four models proposed by Emery and Tryst (Robbins 2003), WOTR is more close
to operating in the placid-randomized environment. Lying in the area where there is very
scanty rainfall, there is always a need for watershed activities to be taken in the villages of
this area. It receives continuous support from the government and its departments. The
funding agencies are adequately extending their support for different projects. Other
partnering NGOs are adequately supporting them in their development work.
7. OPERATIONS
WOTR works in the states of Maharashtra and Andhra Pradesh. At the invitation of Govt. of
Andhra Pradesh, WOTR ventured into Andhra Pradesh and is presently implementing 17
watershed projects in the Narayanpet Mandal of Mahbubnagar district covering an area of
8500 ha. under the Andhra Pradesh Rural Livelihoods Program (APRLP). It also performs
the role of Resource organization for other organizations under the APRLP in the
Mahbubnagar district of Andhra Pradesh. Recently, it has also expanded its work in the state
of Madhya Pradesh.
The coverage of WOTR
No. of People directly touched : WSD - 3,53,000
SHGs - 42,882
MF - 37,403
No. of Partner NGOs - 138
No. of Persons Trained – 109,201
No. of States in which operating - 2
No. of States to which CBP/Training Services provided – 22
International Trainings / EDPs for participants from – 17 countries
50
40
30
20
10
0
March
1996 1997 1998 1999 2000 2001 2002
2003
Area ('000 ha) 7.53 8.06 12.90 12.90 12.90 12.90 29.16 31.21
Total Projects 6 7 12 12 12 12 35 43
7.1.2 Capacity building of NGOs and CBOs for Natural Resource Management along
watershed lines
WOTR was set up with the mandate of building up the capacities of NGOS and CBOs to
undertake watershed development projects and it is the primary focus of WOTR activities. It
has supported a total of 195 watersheds during the period 1993-2004 with 88 NGOS covering
a total area of 196,724 ha and approximately a population of 250,000 in the resource scarce
areas of Maharshtra. The Figures 6 show some statistics relating to the watershed
programmes supported by WOTR.
Figure 6
WOTR supported Watershed Projects in Maharashtra and Andhra Pradesh
Cumulative from 1993-March 2005
240
200
160
120
80
40
0
Year Mar-
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
05
Area ('000 ha) 18.6 44.8 56.2 78.8 93.9 104.2 114.4131.5 141.0 161.6 202.7205.4 205.4
Watershed Projects 12 31 40 62 76 88 101 125 133 173 210 213 213
Figure 7 shows the year wise detail of micro-finance loans disbursed so far.
Figure 7
Yearwise details of micro-finance loans disbursed
20,000 50,000
18,000 45,000
14,000 35,000
12,000 30,000
10,000 25,000
8,000 20,000
6,000 15,000
4,000 10,000
2,000 5,000
- -
Upto 1999- 2000- 2001- 2002-
Total
Mar '99 2000 2001 2002 2003
These objectives have been achieved through the formation of SHGs and providing
assistance to start activities aimed at reducing their drudgery and enhancing their economic
status. Through these groups, women have taken up a wide variety of activities. There have
been socio-development projects like non-formal education, hygiene, kitchen gardens, day-
care centers, toilets, health camps etc benefiting 12516 women. Drudgery reduction activities
like drinking water systems, biogas, cooking gas, hot water stoves etc have also been taken
up. Besides, income generating projects like animal husbandry, dairy, flourmill, nursery
raising, grocery shop, fertilizer shop, gas agency etc have also been implemented.
Trainings and extension programs are also organized for participants from organizations from
all over the country and from abroad as well in the field of participatory watershed
development and self-help promotion. To date, it has conducted 159 such programs involving
5826 participants from different parts of India. Besides, it has also organized 11 international
trainings and exposure dialogues for 140 high level participants. Figure 9 shows the break up
of the participants involved in such training programmes.
Figure 8
Trainings for watershed partners
o Breakup of the participants
Partner
NGOs
CBOs
9%
29%
Watershed
Communit
y
62%
Figure 9
External trainings
o Breakup of Participants
International
3%
Villagers NGO
41% 32%
Govt.
24%
soil&water
conservation measure
Drudgery Reduction
21%
School Development
49%
13%
Trainings
4%
13%
School Environments
and Sanitation
8. SAMPADA TRUST
8.1 History
Sampada Trust- sister organization of WOTR was registered on 21st November, 2002 under
the Bombay Public Trust Act. It was formed with the basic objective of women
empowerment. In its early stages of development, it built upon the already established image
and goodwill of WOTR. WOTR started the process of formation of SHGs in the villages. It
also floated the concept of Samyukta Mahila Samiti (SMS) for every village. SMS is an apex
body of the SHGs in the village and has equal representation of two members from each
SHG. The SMS works on collaborating with other VWCs in various areas like women
empowerment, Micro-finance etc. That is how the seeds of micro-finance were sown. In
1998, micro-finance activity started with small loan amounts. With time per se, the scope and
the need of micro-finance increased. This led to the evolution of Sampada Trust.
8.2 Vision
Sampada Trust has been established with the following vision in mind:
“The poor are empowered to secure sustainable livelihood opportunities and live a life of
dignity”
8.3 Mission
The mission of Sampada Trust is:
“To mobilize the creative potential of groups and individuals by empowering them and
providing financial, entrepreneurial and customized services in order to secure and enhance
quality of life”
Table 1.5
Sampada and its employees
Except the head in-charge of all the departments, all other staff at every layer have cross
functional job looking after working of each department.
Figure 11
Organogram of Sampada Trust
Board of
trustees
Executive
Director
RRCs
Field
Officers
To assist the major functions, there are two-support wings-administration and finance. Mr.
Kishor Telang, who is the Deputy Administrative Manager, looks after the administrative
works. The Administrative Assistant – Miss Venessa who works under the deputy manager
for administration, looks upon all the day-to-day tasks relating to administration. Her roles
and responsibilities are:
Scrutinizing the loan applications
Scheduling the board meetings and staff meetings
Keeping a track of the staff (training, promotion, leaves, TA, DA etc)
Correspondence with the funding agencies
Dealing and follow up with the field officers
Keeping record of all the applicants for the post of field officers and scheduling all
tests and interviews
Mr. Suprekar looks after the accounting system. While all the data entry is done at Sampada,
all the financial statements are maintained at the WOTR office. Detailed accounts for each
SHG, SMS and micro-enterprise activities are maintained using the tally package.
8.5.1 Micro-finance
Micro-finance wing of the organization has become an important driver of the organization.
This department has three layers- upper layer at the Head Quarter, the middle layer at the
RRCs and the lower layer of Field officers. Apart from this, the organization is also
partnering with other NGOs and societies in the state to carry its Micro-finance activities.
Product portfolio comprises of the SMS loan, Joint Liability Group loan, Individual loan and
Seasonal loan. The duration of loan amount is short term (0 to 12 months) and medium term
(12 to36 months). Currently the SMS loan comprises of the 90% of the product portfolio but
the department is now trying to diversify its portfolio to other products. Loan Disbursement
procedure is depicted in the figure 12.
Figure 12
Loan Disbursement Procedure
Application
Appraisal by Field Officer
Loan Committee at RRC
Loan Committee at HO
Forwarded to the Executive Director
Sanction
Normally the disbursement process takes around 22 days. The loan repayment by the
borrower is done in favour of the head-office directly or channelised through the field
officers. The default rate is around 3%.
8.5.2 Micro-Enterprise
This department works in tandem with other departments to promote on-farm and off-farm
activities among the rural people. It has selected a list of enterprises, which could be
promoted. Prior to promoting any enterprise in any area it carries out detailed analysis to
check the viability of the enterprise in that area. Proper follow up is maintained for each
enterprise. At present this department is promoting micro-enterprise for only women, but it
intends to include men also among the target group. Till date there are around 257micro-
enterprises, which have been promoted comprising of 26 activities. The off-farm activities
are grocery shops, flour mills, dry fish business, tailoring, pottery, bangle business, cane
work etc., while the on farm activities include poultry, goatery and dairy business.
8.5.3 Insurance
Insurance department was started with the objective of improving the lives of rural people by
insuring them against unnatural deaths and accidents. At present they are selling the
insurance products of ICICI Prudential and United Life insurance. Currently around 3000
females have been covered under the insurance coverage. The insurance policy is attached to
the loan format with compulsory taking of both the policies.
8.5.4 Women Empowerment
Sampada Trust was formed with the objective of empowering women through awareness,
training, formation of women SHG and promotion of Micro enterprises.
Special emphasis is on formation of women SHG. A SMS (Sanyukta Mahila Samiti) is
formed in each village having representation of each SHGs in the village. It works as the link
between the Sampada and the SHGs. At present there are around 400 women SHG and 150
SMSs spread in 153 villages. Social development activity is done to reduce the burden of
women.
Culture consists of the shared customs, values, norms, attitudes and behavior that have been
developed over a period of time and make organization unique. The culture of WOTR is
studied with respect to following elements:
9.2 Rules
The rules in place in WOTR include the leave rules; medical and maternity leave rules and
travel rules. The rules are mostly applicable with respect to the matters concerning the
support activities of administration and finance.
Figure 13
Leadership Styles
Use of authority by
Managers Area
Boss centered of freedom Sub Subordinate relationship
for subordinates
As we can see in Figure 12 different types of leadership styles are represented. The
leadership style varies from autocratic to close, general, democratic and finally permissive
with the varying degree of subordinate involvement in decision making by the leader. The
left extreme signifies the organization where all the decisions are taken by the top
management while right extreme describes those organizations where middle level and lower
level staff also have fair share in decision making.
The leadership style of the Director, Dr. Marcella D Souza can be categorized as Democratic.
The employees are given full freedom to plan and undertake the activities. Most of the
proposals if found implemental are accepted by the Director. The progress is duly monitored
and any changes if required are done with the active consultation of the concerned
employees. The philosophy of Learning by Doing is duly practiced.
Human resources are the most crucial assets to any organization. The success of any
organization depends primarily on the abilities, skills and performance of the human
resources.
WOTR focuses on staff development and offers full opportunities for the professional growth
of the employees. It believes that staff development has to be holistic- including not only
training but also opportunities within the organization.
Level 1
This is conducted at the head office where the new employee is introduced to all the
department people who brief them about the working of their respective department and their
inter relationship with other departments. He is then briefed about the administrative and
accountability structure of the organization. He is then provided with all the printed and
audiovisual materials to go through them.
Level 2
This is at the RRC level where the new employee is detailed about the organizing, planning,
functioning and its relations with the HO at day-to-day level.
Level 3
The new staff is made to stay in a watershed village for at least 10 days and participate in all
the ongoing activities. This is done to sensitize them about the rural realities.
MIS is a decision support system for making managerial decisions. It helps in standardization
of procedure, data storage, retrieval and processing. An MIS is designed in congruence with
the basic problems stated and interrelationship of data flow in the organization.
WOTR, as it has been described already, works in a vast geographical area and on different
programmes through the RRCs and implementation units. Since there is decentralization in
the organization wherein the RRCs and the implementation units are free to decide their
schedule of activities, it becomes necessary for the head office to know about the activities
going on at the village level. It also has to ensure that whether the interventions are going on
as planned. It necessitates the need of a MIS in the organization. Thus the objectives of
WOTR’s MIS are twin-fold. They are:
To give the units and the head office first hand information about what activities are
going on where
To facilitate monitoring mechanism by the respective units and the head office
The IT department has evolved expert systems to achieve the above objectives. The expert
system at WOTR has two parts: Expert system 1 which does all the baseline analysis,
planning, scrutiny, sanction and Expert system 2 which is for monitoring and steering the
program. WOTR uses them as a tool to make faster decisions regarding field activities. It
generates the following reports:
Baseline data: It includes information about the region, village, the socio-economic,
demographic data about the village.
Net plan: It maintains information about the land use- plot wise.
Muster book: It includes various other details like bill book, measurement book at
field level, periodic work report etc. It is useful for the field workers to maintain and
analyze data as and when required.
The data flow at WOTR between the head office, the field units are shown in the Annexure
IV.
The financial analysis part of the organization will consists of the following items:
Summarized income and expenditure account
Brief description of the accounting concepts and conventions used by the organization
Donor agencies
Table 1.6
Sources of Income and Expenditure
2003-04
Expenditure
Project expenditure
Watershed development 46,337,262.50
Micro-finance and SHG promotion 10,623,237
Other small projects
Training 9,160,912.50
Publications 9,407,835
Management expenses
Personnel Cost 10,687,484
Establishment Expenses 2,001,875
Balance c/f 12,859,984.91
Grand total 101,078,590.91
Source: Annual Report, 2003-04
The figure below shows the expenditure profile of WOTR for the year 2003-04.
Figure 14
Expenditure Profile
Management expenses
The organization can be examined on the basis of SWOT analysis. This analysis can give us
insights about the strong and weak points of the organization and can help the organization to
act accordingly to make best out of the opportunities available to it.
13.1 Strength
Frontrunner in watershed management and good recognition in watershed
community.
Adequate availability of funds and financial support from the donor agencies.
Good linkages with research and academic institutes for capacity building.
Skilled and professional staff members at the HO level.
Good leadership by the Director and distinguished board members.
Decentralized and participatory planning.
A major NGO affecting the lives of community in entirety.
13.2 Weakness
Project based attitude of the work.
Post watershed activities not duly addressed.
The values not equally shared at the RRC level.
13.3 Opportunity
Greater opportunity lies in the form of international assignments for watershed work.
WOTR can increase its role in providing consultancy to other NGOs in different
states.
Increased training services provided to professionals coming from different NGOs.
Working in the area, which addresses the main problem of the villages, therefore
offering immense scope.
Through scaling up the effort it can achieve its mission of empowering women and
underprivileged.
13.4 Threat
Changing nature of political support and government policies.
Organization growing in activity, size and operations, therefore issues related to
protecting the values and culture of the organization.
14. CONCLUSIONS
WOTR has an informal set-up where there is freedom for creativity. One example of this is
the autonomy in the functioning of the teams. The organization has in the past shown its
flexibility to change through the exercises like the POP, Learning by Doing etc. It may again
rethink its strategies in future to make its efforts more effective. Continuous learning is the
strength of the organization. The structure of the organization has been designed to cater to
the specific needs of the sector in which it is operating. At the same time WOTR has been
active in bringing about innovative changes to increase the efficiency of the organization.
The continuous growth approach adopted has been instrumental in developing the core-
competence of the organization in the watershed area. Recent thrust on other aspects of
livelihood will help to cover all aspects of rural people in the areas it is working.
REFERENCES
Robbins, Stephen P. 2001, “Organisation Theory: Structure, Design and Applications”, third
edition, Prentice Hall of India Private Limited, New Delhi
www.howarddowding.com
Sharma, Amrita and Rahul Singh (OTS 2003) “Organizational Understanding of Deepak
Charitable Trust” pg. 24
Annexure-I
Major Events from 1993-2003
Year 1993
Establishment of WOTR.
GTZ Pilot phase sanctioned.
Became the Coordination Unit of the IGWDP.
Year 1994
Forest Deptt. gave permission to the IGWDP for treatment of forestland.
4 Regional Resource Centers (RRCs) of WOTR started.
Year 1995
Women promotion wing of WOTR started.
2 more RRCs started.
Implementation of the DPAP Program for construction of check dams.
Year 1996
WOTR started direct implementation of watershed development projects.
First issue of WOTR’s Marathi newsletter “Panlot Pariwar” started.
Year 1997
Training of non-partner organization started.
Year 1998
Watershed training support to other states initiated.
Construction of the “Watershed Training Center” started in Darewadi watershed
project.
WOTR publishes its first English newsletter called “Watershed Family”.
Micro-Finance Unit started.
Year 1999
WOTR involved in the initiation of the National Watershed Development Fund set up
by GOI.
In-house Development of Geographic Information System (GIS) for watershed
management started.
Year 2000
SHG promotion in non-watershed villages started.
Darewadi Watershed Training Center operationalized.
Deputation arrangement ends, WOTR’s own staff takes over as heads of RRCs.
Year 2001
Publication of the first issue of a newsletter “Watershed Voices” which reflects the
experiences of completed watershed project.
WOTR was awarded the “Vasantrao Naik Award” for outstanding work in water
conservation.
WOTR participates in the International Conference on Freshwater at Bonn.
Year 2002
Publication of “Sampada Forum” a newsletter on micro-credit started.
WOTR assumes the responsibility of “Mother NGO” to support the Govt of
Maharashtra’s watershed development programmes in Ahmednagar district.
WOTR sets up operations in Mehboobnagar District of Andhra Pradesh.
RRCs reorganized. A new RRC at Nandurbar and a sub-RRC at Pathardi.
Short Term project “ Community Action for Poverty Alleviation” taken up.
A separate organization for Micro finance is registered as “Sampada Trust”.
Year 2003
WOTR participates in the 3rd World Water Forum held at Kyoto.
Technical /
Engineering 11 8 1 2 1 23
MSW MBA/ MA M.Sc B.Tech BA SSC MA M.Com
Social 16 1 1 1 1 5 1 1 27
Documentation & M. Sc. B.Com
Communication
1 1 2
D.C.M M.C.M S.S.C B.Com
IT 1 1 1 1 4
B.Com
PGDBM
Microfinance 1 1
GNM
Health 1 1
M.Com B.Com SSC
Accounts 1 2 1 4
MSW BA B.Com S.S.C. Vern. final
Administration &
Support 1 3 1 3 4 12
Total 86
Household records
Drainage line survey Training/exposure records.
records Landholding records
Schedules of meeting.
Community
Technical officer
Organizer MSS
Staff records.
TEAM LEADER Visitors register.
Staff plans.
Suggestion register
Expenditure Break up.
1 7-12 registers.
1
Quarterly reports:
-Work done report.
MUSTER -Physical and financial progress
Net planning report.
report. -Social development reports.
-Training reports
Socio-Economic
Analysis reports.
Annual report:
-For physical and financial progress
-Socio –Economic Analysis.
-Training /Melawa/Exposure
-Meeting reports.
-Maintenance funds record.
2
At RRC Level
2
Data received at RRC
Muster.
Monthly reports.
Quarterly reports.
Annual Reports.
Training reports.
Data collection Net planning. Data collection
and feeding and feeding in
in software software
officer
Social
3 Development
officer at RRC
3
Muster.
Annual budget.
Monthly reports.
For health.
Quarterly reports.
For Social development.
Annual Reports.
Training reports.
Net planning.
Physical and
Financial progress
Report.
Shramdan report.
RRC INCHARGE
Quarterly report
Exposure Report
Activity profile of Health
project officer. 4
Women development
programme proposal
QAM
Accounts records
Administration and vehicle
expense records
Monthly staff reports
At Head Office Level
-Proceedings.
-Minutes of village
institutions’ meetings.
-Follow-ups.
5
5
User
requirement. Store
Database