Annexture I: QUESTIONNAIRE FOR THE CLIMATE SURVEY OF COHESION

FOUNDATION TRUST FOR THE OTS PROJECT

Please encircle your opinion about the following statements

1. Strongly agree 2. Agree 3. Disagree 4. Strongly disagree

1. Every one in the organization has clearly defined job. 12 34

2. The in this organization are logically structured. 12 34

3. It is sometimes unclear who has power to take decisions. 12 34

4. The rules and organization structure of the organization are clear to me. 1 2 3 4

5. There are excessive rules and administrative details in the organization 1 2 3 4

6. I get fair chance to put new and original ideas in the organization. 12 34

7. My efficiency sometimes suffers from lack of organization and planning 1 2 3 4

8. Our management is not concerned about the formalities, it believes in

getting the work done. 1234

9. Sometimes it is not clear to whom I should report. 12 34

10.I do not have to take individual decisions; mostly every thing is to be double-
checked. 12 34

11.The management in this organization does not like checking everything with them,
if I feel that I have the right approach, I can go ahead. 12 34
12. The management of the organization sets the guidelines for the subordinates;
everyone has to take the responsibility of the job. 12 34

13.We get enough reward and recognition in this organization for doing good
work. 1234

14. We have to try hard to get ahead in the organization, one has to stick his/her head
out and try things to get opportunity. 12 34

15. Here, management believes that people should solve their problems on their
own. 1234

16. Decision making in this organization is too cautious for maximum

effectiveness. 12 34

17. We get enough sympathy from higher ups when we make a mistake. 12 34

18. The management does not tolerate the mistakes committed by the
employees. 1234

19. We have a promotion system that helps the best man to rise to the top. 12 34

20. Here, the reward and encouragement generally outweighed the threat and
criticism. 12 34

21. I get enough support and encouragement for trying something new in this
organization. 12 34

22. Here, I get reward in proportion to the excellecence of my job performance1 2 3 4

23.. There is a great deal of criticism in this organization. 12 34

24. We do not get enough reward and reorganization in this organization for doing
good work. 12 34

25. I do not get the credit I deserve for my accomplishments in this

organization. 12 34

26.The organization has a very friendly environment. 12 34

27. I get enough sympathy from higher ups in this organization if I make a
mistake. 12 34

28. The organization has an easy going and relaxed climate. 12 34

29. There is considerable amount of disagreement and even some infighting, among
various people in this organization. 12 34

30. The approach of the management is humanistic and sensitive. 12 34

 AnnextureII:QUESTIONNAIRE TO ASSESS EMPLOYEE SATISFACTION AND
NEED TO IMPROVE COMMUNICATION

Please encircle your opinion about the following statements

1. Strongly agree 2. Agree 3. Disagree 4. Strongly disagree

1. I am satisfied with the communication with Head Office regarding

a) Financial matters 12 34

b) Administrative and HR related matters 12 34

c) Project related matters 1234

2. Head office gives timely response to my communication 1234

3. Relationship of the field office needs improvement 1234

4. The guidance received from the Head Office is

•
a) timely 12 34

b) sufficient 12 34

5. There are some issues, which I cannot discuss openly 1234

6. I can discuss all the issues freely with my Reporting Officer. 1234

7. I am satisfied with my job. 1234

8. I feel good when I get (Please give number according to your priority).

• Monitory benefit
• appreciation for my work
• good relationship with head office
• good relationship with colleagues
• credit for my work

9. I have clarity in matters related to

a. finance 12 34

b. administration and HR 12 34

c. project 12 34

10. HO takes time in decision-making. 1234

11. I regularly read circulars 1234

12. Irregularly read notice board 1234

13. The management should take interest in personal matters of the employees. 1 2 3 4
Annexure iii: Checklist Of Questions Asked In The First And Second Visit:

• Name

• Qualification

• Work Experience

• Date of joining CFT

• Process through which recruited

• Orientation

• Work profile

• Trainings received in CFT, procedure of selection for training

• Environment, relationship at work place

• Reporting system

• Way of communication between FOs and HO

• Exceptions from HO

• Expectation of HO from FO

• Problem faced on job, due to HO

• Future of organization, shelf

• Suggestions to improve the relationship between FO & HO

• What are the differences in the two organization - for the people wish work experience