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How to use Canara Banks CanSecure Internet Banking?

Demo Presentation

Dear Canara Bank Customer, Before you Start


1. Please verify and update your India mobile number in the bank records by visiting your Canara Bank home branch. Ensure that the India mobile number is appended by 91. 2. If you have international mobile number, kindly register the same with your Home Branch appended by 00 and two digit Country Code. E.g. UK Mobile number could be registered as 0044XXXXXXXXXX 3. Please make sure that you are connected to the Internet. 4. You have received the Verification Key and Activation Code on your registered mobile number as SMS

Start your PC or Laptop

Please make sure that you are connected to the Internet

Make sure you have received the Verification Key & the Activation Code on your registered mobile number as SMS

Mobile SMS
1. If you have not received the cansecure activation credentials SMS, please verify and update your registered mobile number by visiting your Canara Bank home branch. 2. Please ensure that you update your mobile number in Canara Bank records every time you change your mobile number.

DOWNLOADING CANSECURE

Download CanSecure a Secure Banking Browser provided by Canara Bank


STEP 1: Go to your Internet Banking Website - https://www.canarabank.in/ And click on the appropriate option Retail/Corporate

Download CanSecure a Secure Banking Browser provided by Canara Bank


STEP 2: Login to your account. Enter you User Name, Password and Click on Submit in order to login to your account. You may enable and use Virtual Keyboard to enter your Credentials.

You shall see the screen as below only if you are enrolled successfully to CanSecure and have received SMS. Sample SMS would be CanSecure Activation Credentials - Verification Key XXXXXX Activation Code XXXXXX.

(XXXXXX may take any alphanumeric value) Click on Yes and you will be taken to the Download page of CanSecure.

Download CanSecure a Secure Banking Browser provided by Canara Bank


Click on Download to download an installable (.msi) version of CanSecure .

Depending on the Browser you are using, you will be prompted to save the installable file on your machine. Save the same on your machine and install CanSecure by invoking the MSI File.

If you are using Windows 2000, then please download the CanSecure available for Windows 2000. The link to the same is provided just below the Download button saying Click here If you are not able to download and install CanSecure , please scroll down to the bottom of the same page and download an Executable version (.exe) of CanSecure in zipped format as shown in the Screenshot. You will need any compression tool such as WinZip, WinRAR, 7z to extract the executable file.
This will create CanSecure icon on your computers Desktop.

ACTIVATING CANSECURE

Activate CanSecure
STEP 1: Double click on the CanSecure icon on your Desktop to start the application When you invoke CanSecure for the first time, it will automatically update itself to latest version 1.1.8-6. Enter your Internet Banking User ID and click on Submit.

CanSecure

Activate CanSecure
STEP 2: Enter your Internet Banking User ID and click on Submit

Enter Internet Banking User Name

Click on Submit

Activate CanSecure
STEP 3: Match the Verification key displayed in the activation window with the Verification key you have received from Canara Bank.

Match the Verification Key shown here

Activate CanSecure
STEP 3.1: If the verification key on the screen is matched with the one that is received in SMS on your mobile number then select the option Verification Key is correct and enter the Activation Code that youve received from Canara Bank and click on Submit

Enter Activation Code here

Activate CanSecure
STEP 3.2: If the verification key is incorrect select the option Verification Key does not match and click on Exit. Call Canara Bank call-centre to resolve the issue.

Call Canara Bank customer support if Verification Key does not match

Activate CanSecure
STEP 4.1: Set Security Question by selecting from dropdown list or by typing a new question and specifying an answer STEP 4.2: Set CanSecure PIN (minimum 4 digits and maximum 10 digits) and click on Submit. You have to always remember the Device PIN and Security Answer.

Select Security Question from drop-down list

Provide Security Answer here

Login after Activation


STEP 5: You will be taken to your Canara Bank Internet Banking login page in a Secure Desktop environment and within a Secure Browser. Enter you Internet Banking Password and continue your net-banking.

Your User Name is already filled up

Login after Activation


STEP 6: Login to your account and start doing internet banking using CanSecure

Provide your Internet Banking password to login

REGULAR USE OF CANSECURE FROM AN ACTIVATED COMPUTER

Regular Use (Always use CanSecure for Canara Bank Internet Banking)
STEP 1: For subsequent internet banking usage, double click on CanSecure icon with Canara Bank Logo

CanSecure

Regular Use (Always use CanSecure for Canara Bank Internet Banking)
STEP 2: Enter your Internet Banking User ID and CanSecure PIN. (Always remember the CanSecure Pin)

Regular Use (Always use CanSecure for Canara Bank Internet Banking)
STEP 3. When the Secure Browser opens, enter your Internet Banking password to login into Internet banking website. After login you can use the website normally. Here the user ID is pre-populated by CanSecure .

Provide your Internet Banking password to login

USING CANSECURE ON A COMPUTER WHERE CANSECURE IS NOT ACTIVATED

Download CanSecure a Secure Banking Browser provided by Canara Bank


STEP 1: Go to your Internet Banking Website - https://www.canarabank.in/ And click on the appropriate option Retail/Corporate

Download CanSecure a Secure Banking Browser provided by Canara Bank


STEP 2: Login to your account. Enter you User Name, Password and Click on Submit in order to login to your account. You may enable and use Virtual Keyboard to enter your Credentials.

STEP 3: You will be prompted to download CanSecure . After you download CanSecure follow either of the Option 1 OR Option 2 as explained is subsequent slides.

Using CanSecure on a different computer


Option 1: Using SMS One Time Password (OTP)
Step 1. Login into Canara Bank using normal browser and download CanSecure.
2. Run the CanSecure software. The software will detect that youre using a different computer. You will be asked to choose between SMS-OTP and CanSecure OTP options to activate the new computer.

Select the OTP via SMS option to receive a one-time password on you registered mobile number

Using CanSecure on a different computer


3. Select the Send me an OTP via SMS option if you are carrying your registered mobile with you. An OTP will be sent to your registered mobile number.

4. In the next screen provide the answer to your Secret Question and enter the OTP received on SMS after verifying the OTP-ID.

5. If youve given the correct answer and OTP youll be asked for your CanSecure PIN which will activate the new computer. When the Secure Browser opens, enter your Internet Banking password to login into Internet banking website. After login you can use the website normally.

Using CanSecure on a different computer


Option 2: Using CanSecure One Time Password (OTP)
Step A: Generate CanSecure OTP
1. Login to CanSecure on your regular computer. Click on My Secrets and select Activation OTP for New Computer option. 2. Enter the validity period and Click Generate. The default Validity period is 7 days and maximum can be 9. Note the OTPID and OTP and keep it in a safe place. You will need this for using CanSecure on a different computer. 3. On clicking Generate you shall see the below screen from here please note your CanSecure OTP ID and OTP

Using CanSecure on a different computer


Step B: Install CanSecure on a different computer

1. When running CanSecure on new computer, the software will ask to select between SMS-OTP and CanSecure OTP for activation. Select Use my CanSecure OTP.

2. On the next screen provide answer to your secret question and the CanSecure OTP.
3. If youve given the correct answer and OTP youll be asked for your CanSecure PIN which will activate the new computer.

Please Note: Once you Activate CanSecure , you will not be allowed to login to your account through any browser i.e. directly from Internet Banking login page. It will be mandatory for you to access your account through CanSecure. If you try to login directly through browser you will be encouraged to login through CanSecure by displaying the page as shown. This ensures that no one is able to access your account even if s/he gets hold of your Internet Banking login credentials. If you click on Yes you will be taken to Download page of CanSecure . If you click on No, following message will pop-up.

Upon clicking OK you will be taken back to Internet Banking Login Page.

Other CanSecure features


To return to your Windows Desktop

When at your Windows Desktop click the CanSecure button in the taskbar to get back to the CanSecure browser in Secure Desktop

Click on the CanSecure tab on your taskbar to go back to the CanSecure Secure Desktop and Browser

Other CanSecure features


Clicking on Retail Banking button will go back to your internet banking window. For Corporate Customers the corresponding button for Corporate Banking will be shown

To sign-out of Internet banking and exit the CanSecure session, click on Exit CanSecure button as below.

Thank you!
You can reach us in the following ways for queries or issues: Email: cansecuresupport@canarabank.com Call-Center: 1800-425-0018

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