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DH INFORMATION READER BOX Policy HR / Workforce Management Planning / Clinical Document Purpose ROCR Ref: Title Author Publication Date Target Audience Estates Commissioning IM & T Finance Social Care / Partnership Working Best Practice Guidance 0 Gateway Ref: 8681
NHS-Funded Nursing Care Practice Guide 2007 Social Care Policy and Innovation (System Reform) 01 Oct 2007 PCT CEs, NHS Trust CEs, SHA CEs, Care Trust CEs, Directors of Nursing, Directors of Adult SSs
Circulation List
Lead officials for continuing care in SHAs, PCTs and Councils with Social Services Responsibility
Description
This practice guide sets out the process for determing eligibilty for NHSfunded Nursing Care under the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
The National Framework for Continuing Healthcareand NHS-funded Nursing Care 0 NHS Funded Nursing Care Practice Guide and Workbook, 2001 0 n/a 0 n/a Andrew Palethorpe Social Care Policy & Innovation (System Reform) 8E28 Quarry House Quarry Hill LS2 7UE (0113) 254 6468 0 0
Crown copyright 2007 First published date Published to DH website, in electronic PDF format only. http://www.dh.gov.uk/publications
Contents
Background ................................................................................................................................ 6 The National Framework the key principles ............................................................................ 8 Who considers the need for NHS-funded Nursing Care?........................................................... 9 Determining Eligibility ............................................................................................................... 10 Making a decision about NHS-funded Nursing Care ............................................................ 11 Equipment, continence care and other services....................................................................... 13 Equipment ............................................................................................................................ 13 Continence Services............................................................................................................. 13 Chiropody and other therapies ............................................................................................. 14 GP Services.......................................................................................................................... 14 Review and monitoring............................................................................................................. 15 Review of Care Needs.......................................................................................................... 15 Dispute resolution ................................................................................................................. 15 Governance .......................................................................................................................... 15 Special circumstances & changes in circumstances ................................................................ 16 Short periods in residential care, including in emergencies, for respite care and for trial periods.................................................................................................................................. 16 The Multiple Sclerosis Society and Vitalise....................................................................... 16 Admission to hospital, death of a care home resident and retainers .................................... 17 Hospital Admissions.......................................................................................................... 17 Death of a care home resident.......................................................................................... 17 Annex A: Transition from 3-bands to a single band.................................................................. 18 Annex B: Establishing a responsible commissioner ................................................................. 20 General................................................................................................................................. 20 Residency Rules................................................................................................................... 20 Cross-Border Placements..................................................................................................... 20 Out-of-Area placements........................................................................................................ 20 Annex C: The roles of the Care Home Co-ordinator and NHS Lead Nurse ............................. 22 Annex D: Record of nursing care needs .................................................................................. 23 Annex E: MS and Vitalise Care Homes.................................................................................... 25 Annex F: Some special cases .................................................................................................. 26 War Pensioners and Ilford Park............................................................................................ 26 Charitable and voluntary sector organisations...................................................................... 26 Independent hospitals........................................................................................................... 26
Background
1. This document comprises best practice guidance, includes information and links to other guidance, and sets out the process for the consideration of eligibility for NHS-funded Nursing Care under the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care (the National Framework)1 to be implemented from 1 October 2007. It replaces the NHS Funded Nursing Care Practice Guide and Workbook and should be read in conjunction with the other National Framework documents referred to above and included on the website shown in footnote 1. 2. NHS Continuing Healthcare means a package of continuing care arranged and funded solely by the health service for a person aged 18 or over to meet physical or mental health needs which have arisen as a result of illness.. 3. NHS-funded Nursing Care, introduced in October 2001 is the funding provided by the NHS to homes providing nursing, to support the provision of nursing care by a registered nurse for those assessed as eligible. 4. Further important terms are defined in the Glossary in the National Framework.
5. If a person does not qualify for NHS Continuing Healthcare, consideration of the need for care from a registered nurse is appropriate and so whether the persons needs would be most appropriately met in a care home providing nursing care (and, therefore, eligibility for NHS-funded Nursing Care). 6. The registered nurse input is defined in the following terms: services provided by a registered nurse and involving either the provision of care or the planning, supervision or delegation of the provision of care, other than any services which, having regard to their nature and the circumstances in which they are provided, do not need to be provided by a registered nurse 7. This does not include the time spent by non-nursing staff such as care assistants (although it does cover the time spent by the registered nurse in monitoring or supervising care that is delegated to others). Neither does it cover the personal or social care costs or the cost of accommodation to residents. 8. Consideration of eligibility for NHS Continuing Healthcare and NHS-funded Nursing Care is not an alternative to discussions between providers and commissioners about the appropriate level of fees payable to care homes for accommodation and other non-nursing services. These discussions will take place locally, taking account of local circumstances and the general principles set out in Building Capacity and Partnership in Care2, the agreement between the statutory and independent social care, health care and housing sectors.
1 www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_076288 2 www.integratedcarenetwork.gov.uk/betterCommissioning/index.cfm?pid=386
See also Fair Access to Care Services3 . 9. As far as possible, people should be offered a joint NHS/social services assessment before they enter a care home providing nursing care on a long-term basis, although there will be circumstances where people need to be admitted under locally agreed arrangements in emergencies 10. For self-funders in particular, PCTs should work closely with their local providers so that they can refer them to the appropriate person to arrange for an assessment of needs for health and social to be undertaken. It is vital that the criteria for NHS and social services support on entry to care homes are agreed jointly by local health and social services and local care home providers have ready access to that information. 11. This should link in to the Single Assessment Process (SAP)4.
3 www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4009653 4 www.dh.gov.uk/en/Policyandguidance/Healthandsocialcaretopics/Socialcare/Singleassessmentprocess/index.htm
5 www.dh.gov.uk/en/Policyandguidance/Organisationpolicy/IntegratedCare/Continuingcarepolicy/DH_073912
6 www.dh.gov.uk/en/Policyandguidance/Organisationpolicy/IntegratedCare/NHSfundednursingcare/index.htm
Determining Eligibility
23. In any situation where an individual has ongoing health care needs once treatment and rehabilitation have been completed or, when their health care needs are under review, the assessment and care planning process should decide how best to meet those needs. The starting point for decisions about NHS Continuing Healthcare and NHS-funded Nursing Care could therefore be one of a number of different triggers, in a number of different settings. Possible situations include where a person is cared for in the community and their needs change, where they are being discharged from hospital, or where they are resident in a care home and their needs are being reviewed. 24. PCTs should be very clear that the basis of the decision about the need for NHS-funded Nursing Care should be clearly distinct from the basis of the decision about eligibility for NHS Continuing Healthcare. 25. Figure 1 illustrates the process of determining eligibility for NHS Continuing Healthcare and NHS-funded Nursing Care. The National Framework guidance sets out Core Values and Principles, and more detail about the process.
Fast track
Could NHS services enable improvements which could alter the outcome of an eligibility decision in the short term?
Screening: consider possible eligibility for NHS CHC Possible eligibility Full consideration for NHS CHC Establish primary health need: qualify for NHS CHC No eligibility
Care Planning, including determination of requirement for registered nursing care NHS-funded Nursing Care: NHS contribution to services of a registered nurse Other care package NHS and Local Authority contributions
Care planning
Written rationale for decision communicated to individuals, families and carers Care Package provided and funded Review
Figure 1 10
26. Alternative ways of providing care and support, other than admission to a care home providing nursing, should always be considered as part of the care planning process. These types of services are subject to local variation to meet local need and it is important that assessors are fully aware of the services that are available. Relevant options may include: Support in the community with a package of health and/or social care. Intermediate care (usually up to six weeks). These services are designed to facilitate discharge from hospital; or to avoid inappropriate admission to acute in-patient care. Such services will involve active therapy or interventions to maximise independence. Examples are rapid response support; hospital at home; supported discharge; residential and day rehabilitation. Longer term rehabilitation which is likely to continue for more than 6 weeks. Admission to a care home that does not provide nursing care (usually referred to as a residential home) Social Services Care Package. The individual has no nursing needs but may however require social care services. These will be provided on the basis of an assessment of their social care needs in line with the LAs Fair access to care criteria. The PCT will still be responsible for providing healthcare services as necessary as for anyone eligible for NHS services (e.g. access to a GP and community health services). 27. Whatever the outcome of the consideration for NHS Continuing Healthcare, the persons needs will need to be met. Where the decision is that the person is not eligible for NHS Continuing Healthcare, the need for care from a registered nurse should be considered, and the decision made as to whether registered nursing care in a care home providing nursing is the best option.
32. If the decision about registered nursing care is being reached subsequent to a full consideration of eligibility for NHS Continuing Healthcare, there is a space in the Decision Support Tool to record the outcome of that process: the assessor may want in addition to attach the completed table from Annex D to provide more detail about the care necessary. 33. Using all available evidence, and their professional skill and judgement, the registered nurse should record the level and quantity of nursing need and any specific risk factors against each care domain. The summary box should be used to make a recommendation on the type of care needed and the rationale for that recommendation. 34. Only the needs of the individual should be recorded, and this should not be influenced by the restrictions placed on the delivery of care by the hospital or care home environment. For example, an individual who is competent to self medicate will, in a hospital or care home environment, have their medication dispensed by a registered nurse in order to comply with health and safety requirements. This is therefore not a requirement or need for registered nursing care. 35. The registered nurse involved in this decision should help answer the following questions Does the person have registered nursing needs at a level where they require a care home providing nursing care environment? Do they want to/need to be in residential setting or is another option more appropriate? 36. Once it has been agreed with the individual and/or their carer or representative that a care home providing nursing offers the best environment in which their needs can be met, the next phase is to set goals for the care plan. This process should usually be completed before a permanent admission to a care home takes place. Where a LA is involved the relevant professionals should be working closely together to identify the care required which in turn, will inform the selection of a care homes able to meet those needs. In all cases the individual their carer and/or representative is responsible for making the choice of care home providing nursing care. The guidance issued in 2004 on the National Assistance Act (Choice of Accommodation) Directions7 will be relevant where a LA is involved. Arrangements for moving to a care home providing nursing care should follow the locally agreed protocols. 37. In some cases, although the individual is not eligible for NHS Continuing Healthcare, they may still require additional NHS services over and above the provision of registered nursing care. In such cases, the PCT needs to identify the necessary services and arrange provision and funding of those services.
7 www.dh.gov.uk/en/Consultations/Closedconsultations/DH_4071450
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Equipment
40. Care homes providing nursing care are expected to be fit for purpose, which, in the main, means they will have in place basic handling, mobility, and lifting equipment and adaptations. There may be some situations where they will need to draw on the resources of the local community equipment service. 41. Where the NHS has determined that an individual requires a particular piece of equipment, it should ensure either that the care home provides it; or provide it on a temporary basis until the care home is able to provide it; or provide it to the individual for as long as they need it. It would be unreasonable to expect care homes to provide items of equipment that, by the nature of the design, size, and weight requirements, need to be specifically tailored to meet the individuals needs and would not be capable of being utilised by other care home residents. Further information on community equipment is available8.
Continence Services
42. Residents of care homes, including those providing nursing care, should have access to professional advice about the promotion of continence. See Good Practice in Continence Services.9 43. As well as prevention and advice services, this should also include the provision of continence products, subject to a full assessment of an individuals needs. Continence products should be made available by the NHS to residents of care homes who are also receiving NHS-funded Nursing Care, if required.
8 www.icesdoh.org/doc_cat.asp?ID=16 9 www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4005851
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GP Services
45. Residents of care homes are as entitled to be registered with a local GP as anyone else so that they can have access to the full range of NHS services that are free for patients. Some residents may remain registered with a GP who provided services prior to their admission to the home, 46. A guide for care home managers on the services provided by GPs is available10.
10 www.dh.gov.uk/en/Policyandguidance/Organisationpolicy/IntegratedCare/NHSfundednursingcare/DH_4000392
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Dispute resolution
50. If the person is dissatisfied with the outcome of a decision relating to eligibility for NHS Continuing Healthcare they are entitled to ask for a review of that decision as set out in the National Framework. Challenges to decisions about eligibility for NHS-funded Nursing Care will be dealt with by the PCT according to their local disputes process in the first instance. The individuals rights under the existing NHS Complaints procedure remain unaltered.
Governance
51. In addition to the section on Governance in the National Framework, which refers mainly to NHS Continuing Healthcare eligibility considerations, the PCT will find it helpful to carry out routine analysis of the award of NHS-funded Nursing Care. This should enable the PCT to monitor capacity issues, the consistency of decision making and to inform the commissioning process and take action accordingly.
15
The Multiple Sclerosis Society and Vitalise 57. The Multiple Sclerosis Society and Vitalise (formerly known as the Winged Fellowship) both run care homes specialising in short-term respite care for the severely disabled. Nursing care for periods of short-term respite care in the care homes below will be funded by the PCT where the care home is located rather than the PCT where the client or service user is registered. 58. To ease administrative burdens, allocations to the host PCTs were increased to reflect the additional administrative burden placed on them for making payments and for monitoring care on behalf of other PCTs and, where partnership arrangements are in place, local authorities 59. The care homes and the relevant PCTs are listed in Annex E. 16
Death of a care home resident 64. Similarly, there is no direct nurse input following the death of a resident. In their contracts with providers, LAs often pay a full fee for a certain period following death in recognition that rooms need to be prepared for new residents. PCTs will need to agree a similar payment in these circumstances to cover the period after death in line with any agreements reached with providers and LAs.
17
The same procedure should be followed at all subsequent reviews. The legal basis for these arrangements are set out in The National Health Service (Nursing Care in Residential Accommodation) (England) Directions 2007(11)
11 www.dh.gov.uk/en/Publicationsandstatistics/Legislation/DH_078061
18
For the foreseeable future, the NHS-Funded Nursing Care Practice Guide and Workbook 200112 will remain available, to enable this decision to be reached. Other guidance, published in HSC2001/17 / LAC2001(18), and HSC2003/006 / LAC(2003)7 will also remain available on the Departments website for reference purposes.
12 www.dh.gov.uk/en/Policyandguidance/Organisationpolicy/IntegratedCare/NHSfundednursingcare/index.htm
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Residency Rules
The residence rules for NHS Continuing Healthcare and NHS-funded Nursing care are included in the guidance on Establishing a Responsible Commissioner that is available at
www.doh.gov.uk/pricare/responsiblecommissioner/index.htm
Local authorities placing residents in care homes will need to apply the rules for ordinary residence set out in LAC (93) 7 and relevant case-law.
Cross-Border Placements
A protocol governing placements between English and Welsh NHS bodies and LAs either side of the border to care homes that provide nursing care is available at
www.dh.gov.uk/en/Policyandguidance/Organisationpolicy/IntegratedCare/NHSfundednursingcare/DH_4000400
Out-of-Area placements
There may be partnership arrangements in place between the area in which the person is placed and their local PCT which provide for the delegation of the nursing care function to the LA, either under a pooled budget or a lead commissioner arrangement. These partnership arrangements may also be used where the LA is providing residential care for persons placed by another LA. The LA in which the home is situated would contract with the care home for the provision of social care services with the consent and agreement of the placing authority. It is also able to contract for the provision of nursing care because this function has been delegated to it under the partnership arrangements. Thus, it is possible to have one set of contractual arrangements for the provision of the total care package. The function of conducting the assessment to determine whether the person is in need of nursing care would be conducted by the responsible PCT. Otherwise LA, having assessed a person as being in need of care and attention, may make arrangements under section 21 of the National Assistance Act to place a person in a 20
residential care home situated within the area of a different LA. It may be that some LAs have regular arrangements for placing large numbers of people in the area of another LA. Alternatively, they may have needed to make ad hoc arrangements, for example where care homes within their area are full, or where people are placed in an area some distance away where the person has family ties.
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Annex C: The roles of the Care Home Co-ordinator and NHS Lead Nurse
A care home co-ordinator (the budget manager) to: Manage, on behalf of the NHS, the budget for NHS funded nursing care, including responsibility for agreement that the NHS funded nursing care budget will fund individuals registered nursing care, and day-to-day budget management Monitor spending on nursing care against the allocated budget to ensure that spend stays within budget Liaise closely with nurses carrying out determinations of care by a registered nurse for existing and future care home residents, approving the funding of all nursing determinations that are carried out by nurses Manage, in conjunction with nurses, the reviews of determinations of care by a registered nurse Act as the lead manager for NHS funded nursing care within the PCT Liaise with PCTs and local LAs on placements in local care homes out of area Act as a focal point for any complaints about NHS funded nursing care in as far as these might relate to the provision of NHS services and channel for complaints elsewhere (in the SHA, Councils with Social Services Responsibilities, Ombudsman, etc) as necessary.
A lead nurse for NHS-funded Nursing Care to: Provide professional nursing advice to care homes, LAs and the care home co-ordinator about the carrying out of determinations and use of NHS-funded Nursing Care Monitor the quality and consistency determinations carried out by registered nurses within the PCT Ensure that a sufficient number of nurses receive appropriate training.
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DOB ID No Current Location Date Completed Name & Address of care home Placement Registration Category of home Relevant dates
Placement Reviews
First review
Subsequent
23
Care Domains
Date
Behaviour
Cognition
Mobility
Skin
24
25
Independent hospitals
Some care homes mainly providing care for those with mental health problems that used be registered as a care home providing nursing care under the Registered Homes Act have opted to register as independent hospitals under the Care Standards Act. Residents are entitled to NHS-funded Nursing Care and so should first be considered for NHS Continuing Healthcare.
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