Académique Documents
Professionnel Documents
Culture Documents
Part 1:
Introduction to 360 degree feedback approach
Part 2:
Lessons learned from the practical application (Pilot)
Part 3:
Building on the lessons learned - new tool design and
development
RightCoutts Management Consultants
Multi-rater tool
Multi-purpose: individual, team and organisational
development
Measures leadership qualities broken down into
detailed behaviours
Rating scales are used to show perception of how
often leadership behaviour occurs; open ended
comments
Individual feedback report discussed with a trained
facilitator
Benefits
Individuals:
Increased self-awareness
Discovering the blind spots
Understanding the strengths
Taking ownership and control for own
development
Team/ Organisation:
Improved communication
More open culture
Improved team working and mutual
understanding
Improved leadership skills/ capabilities
Pitfalls
Poor communication
Lack of clearly defined purpose
Lack of support from the top
Failure to meet increased expectations
Lack of supporting processes to enable continual
development
Poorly delivered feedback session
Lack of alignment with other initiatives
Anthony Owens
Organisational Development
Advisor
Leeds Teaching Hospital
The Future – applying the lessons
Old Version
“Shares information with partner organisations and
resolves conflict through clarifying understanding to
establish common ground”
New Version
“Shares information readily with stakeholders and
partners”
“How might I engage?”