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Thizuyen Ngo 39 Marden House Bodney road London Hackney E8 1AZ Cheekylinda91@hotmail.co.

uk Mobile 1: 07539276261 Mobile 2: 07932244382

I am a strong team player, with the ability to work on my own initiative, and co mmunicate effectively on all levels, I display good customer service skills and people skills and I am self motivated. Always willing to undertake any task give n with tact and professionalism, able to maintain and value customer service sta ndards. I enjoy participating in a range of sporting activities such as Cycling and Badminton. I like utilizing my time doing different activities and always se ek to improve my skills. I always try to keep up to date with current affairs an d international developments to broaden my knowledge of the world we live in. I also enjoy socializing with friends and family.

2011 Present University of Greenwich BA H Business Management 2009 - 2011 Tower Hamlets College BTEC National Diploma in business studies Level 3 (Distinction Distinction Disti nction) 2007-2008 Tower Hamlets College Certificate in childcare level 2- Merit 12hrs Pediatric first aid courses NCFE level2 certificate in Employment skills Key skills certificate 2002 GCSEs 2007 Clapton Girls Technology College English Language & Lit (CC) (CC) Art (B) Physical Education (B) Religious Education (A)

Mathematics (c) Science (Double Award) Citizenship (C) Technology (C) Media Studies (C)

Job Centre- Dalston (14/05/2004- 28/05/2004) Work Experience Skills/Responsibilities: Meet and greet customers- continually developing my communication skills Expected to use own initiative and have the confidence to carry out indi vidual responsibilities with minimal supervision. - I have the Ability to interact, and socialize to become part of a working team - I have a very optimistic view and positive attitude towards work Enlys Nails Nails Leyton (23/02/2006 04/08 Family Business Assistant Tidying the floor Assisting and serving customers

Dealing with customers Make sure the shop floor is tidied to standards at all times. Assisting customers Making sure shop floor is tided. Use my own initiative when dealing with complaints by customers. Assisting individual customers and advice them on products- improving my multi-tasking skills by working with more than one customer at a time as well a s conducting two or more tasks simultaneously

Able to work under pressure Can achieve deadline, e.g. I am attending university at the moment and achieving deadline is crucial Highly customer focused People skills, e.g. people can easily talk to me because Im friendly and always s miling Able to communicate on all levels A strong and supportive team player, e.g. I work in groups a lot at university a nd this is what build my communication and people skills

Zak Hussain Teacher Tower Hamlets College 112 Poplar High Street London E14 0AF Tel: 07949871618

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