NICK MELAS th 5640, 37 Avenue Laval Ouest, QC.

H7R 3R5

Tel (Home): 450-627 5312 (Cell): 514-831 7408 nick.melas@hotmail.com

OBJECTIVE Im seeking a challenging, responsible position as a Technical Support /Network administrator

QUALIFICATIONS
Languages: English, Greek, French (usual) Able to work with different types of clients Efficient, dynamic and autonomous Versatile Drivers license: class 5, excellent driving record, no demerit points

TECHNICAL SKILLS
Customer service - Contacts and information with customers during the installation of their high speed Internet services - Delivery service - Customer service Computer Technician - PC building and repair - Router configuration with different protocols (IP, TCP/IP, ACL) - Setup and Administration for Windows, UNIX, Linux - Planning, implementing and maintaining for Network infrastructure - Administration and security for Internet Networks Other - Document Auditor of packages leaving for the United States - Data entry on XP Pro

PROFESSIONAL EXPERIENCE Plasmont International, Quebec, Laval

I work as Technical support /Network Technician and the main duties are - Evaluate the material and ensure its maintenance - Plan the installation of computer hardware - Realize the physical planning and prepare the installation of material - Examine the plans and schedule the implementation of the material - Supervise the installation of data processing material - Elaborate specifications related to the performance of central computers, Terminals and other peripherals - Write documentation relative to the functioning of the computer material - Provide advice in the resolution of technical problems relating to the functioning of the material and give support to users. 2011

Furtive Network Inc., Quebec, Laval

A subcontractor for BELL Sympatico Internet services where I worked as a field computer and internet technician for high speed internet installation and troubleshooting at the clients premises

2008-2009

EDUCATION
Software Development Certificate McGill University (Still in progress) Network Administrator -MCSA Certification Program CDI College Module 1-4 Cisco Networking Program (CCNA) -Dawson College PC Repairs Technician Certificate ICS Montreal PC Repairs Diploma - ICS Management Certificate McGill University 2009 2008 2003 1999 2000 1989

OTHER EXPERIENCE UPS Inc., Quebec, Lachine

An international courier where I worked as a document Auditor inspecting and verifying the data information of the documents for proper processing of packages interacting in an XP Pro environment. 2005-2008

New Milano, Quebec, Montreal

A food industry company where I worked on order processing

2005

Procaps Inc., Quebec, Ville St-Laurent

A paintball company as a production worker La Porte De Ville St-Laurent, Quebec, Ville St-Laurent A restaurant where I worked as general help and delivery guy

2004

2001-2003

Vocalcom, Qubec, Ville St-Laurent

A software company as a customer service

2001

ALP Microsystems, Quebec, Montreal

A computer where completed a 3 months stage mainly as a PC builder, building micro-computers for small and medium companies.

2000

References upon request