Académique Documents
Professionnel Documents
Culture Documents
Average Handle Time
Average Handle Time
8.34
11.04
8.31
10.81
8.57
8.51
7.63
7.55
10.11
8.54
7.97
9.01
8.39
8.59
8.77
8.91
9.12
6.93
10.53
9.00
9.35
10.16
9.35
9.54
9.39
8.68
8.28
8.11
6.63
9.56
8.23
8.24
8.46
8.47
7.52
8.45
9.54
8.59
8.94
8.26
8.77
9.32
6.67
9.64
8.99
10.50
7.95
9.71
9.36
8.40