Instruction of Access Control Management System Software

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CONTENTSCONTENTS...........................................................................................................2
PREFACE ...............................................................................................................................................4 CHAPTER 1 INSTALLATION AND UNINSTALLATION OF THE SOFTWARE........................6 1.1 SOFTWARE INSTALLATION .............................................................................................................6 1.2 UNINSTALLATION ...........................................................................................................................6 1.3 MAIN INTERFACE OF THE PROGRAM .............................................................................................8 1.4 USE WIZARD ..................................................................................................................................9 CHAPTER 2 DEVICE MANAGEMENT .......................................................................................... 11 2.1 ADD THE FINGERPRINT ACCESS CONTROL .................................................................................. 11 2.2 INFORMATION OF THE DEVICE.....................................................................................................14 2.3 POWER SUPPLY MANAGEMENT ...................................................................................................14 2.4 OTHER SETTINGS .........................................................................................................................17 CHAPTER 3 DOWNLOADING OF USER INFORMATION.........................................................20 CHAPTER 4 DEPARTMENT MANAGEMENT..............................................................................23 4.1 ADD DEPARTMENTS ......................................................................................................................23 4.2 RECRUITMENT .............................................................................................................................23 4.3 DELETE DEPARTMENTS ................................................................................................................24 4.4 CHECK STAFF INFO. .....................................................................................................................25 4.5 UPLOAD THE DEPARTMENT TO THE DEVICE ................................................................................25 CHAPTER 5 USER MANAGEMENT...............................................................................................26 5.1 EDIT USER INFORMATION ............................................................................................................26 5.2 UPLOAD UPDATED INFORMATION ................................................................................................26 5.3 NEW ADD STAFFS INFO. ................................................................................................................27 5.4 RESIGNATION ...............................................................................................................................27 5.5 IMPORT AND EXPORT ...................................................................................................................28 5.6 OTHER FUNCTIONS ......................................................................................................................28 CHAPTER 6 SETTING OF ATTENDANCE RULES ......................................................................30 6.1 BASIC SETTINGS ...........................................................................................................................30 6.2 CALCULATION RULES ..................................................................................................................30 CHAPTER 7 STAFF SHIFT ............................................................................................................32 7.1 SHIFT SHIFT FREQUENCY MANAGEMENT ....................................................................................32 A. Name of Shift frequency...........................................................................................................32 B. Time period setting....................................................................................................................33 C. Add time period .........................................................................................................................34 7.2 DEPARTMENT SHIFT .....................................................................................................................41 7.3 STAFF SHIFT .................................................................................................................................43 7.4 TIME PERIOD SETTING OF THE SPECIAL OVERTIME ....................................................................45 7.5 TIME PERIOD MODIFICATION OF THE ABNORMAL SHIFT FREQUENCY .......................................46
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CHAPTER 8 HOLIDAY SETTINGS .................................................................................................49 CHAPTER 9 LEAVE SETTINGS ......................................................................................................51 CHAPTER 10 ATTENDANCE MANAGEMENT ............................................................................53 10.1DOWNLOADING OF ATTENDANCE RECORDS ...............................................................................53 10.2 ATTENDANCE REPORT ................................................................................................................53 10.3 OTHER FUNCTIONS ....................................................................................................................54 CHAPTER 11 FAQ............................................................................................................................55

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Preface

Welcome to use the access control management system software, the preparation of this version is 2.01. This software applies to access control device including AT100, AT200/AC200, AT220, AT300/AC300 series, if not specified, the above-mentioned products in this instruction are called by a joint name fingerprint access controls.

Introduction of main functions

A variety of communication modes Software offers Ethernet, USB and serial communication networking with access control device, performing management and downloads of the records with the device instantaneously. Please refer to the various series of hardware parameters of the fingerprint access control device to determine the communications modes of software Unified device management Multi-device management, the software supporting for all products can be unified for device, user information and attendance records management, so as to avoid different products using different management software.
Users information import and export

Supporting EXCEL format for import and export users information, which provides a convenient way of data entry. Offline Attendance import Import attendance records and management records of device into the software system for facilitating the statistics of time attendance information that the online operation can not be performed with the
fingerprint access control.

Intelligent staff shift management

It is a flexible and intelligent shift management, which can set out different scheduling rules,

support even the double shift, shift work, substitution etc shift managements and automatically generate scheduling table each month based on different departments and staffs.
Comprehensive report generation

Produce statistical schedules, tables of work hours and abnormal attendance list in accordance with department, date and other different searching ways to search for. All reports can be printed or exported directly into EXCEL files. Attendance exception handling It is easily handle a variety of unusual attendances, such as holiday management, leave / out

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management, forgot sign in / sign out management, late / leave early management, and double shift / substitution management.

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Chapter 1 Installation and uninstallation of the software

1.1 Software installation When installing software, we recommend closing other running applications to avoid program conflicts during the installation process. Run the installer Setup.exe of the Access Control Management System in CD-ROM, follow the installation wizard, you can specify the installation path in the installation process, as shown in Figure 1-1

Program Installation Drawing (Figure1-1)

After complete the installation, the system will create a shortcut When the installation is complete, you can start the process experience.

on the desktop.

1.2 Uninstallation If you do not need to use this software and want to delete it from your computer, you can do as the followings: exit all of software applications of the access control management system,, and enter "Start - Control Panel - Add / Remove Programs", select the software of access control management system and click Delete.

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Uninstalling the software does not remove all the files. For account data security reason, user database files will not be deleted. If you are sure that the database files need to be removed or have good backups, you can go into the software installation directory and delete the catalog file;

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1.3 Main interface of the program The main interface as shown in Figure 1-2, the main interface includes the "system ", "personnel management", " Attendance set", "Attendance Management", "Access Management", "Help".

The main interface (Figure1-2)

If you are a user of prior 2.0 version, you may be familiar with on menu-style interface. The program provides two types of interfaces: WEB-style interface and the classic interface. To switch mode, please run the "System in Figure 1-3. System Maintenance Interface Management" in the menu, shown

Shift of interface styles (Figure1-3)

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The classic interface (Figure1-4)

The instruction is prepared for the WEB-style. The corresponding operation mode has corresponding menu item in the operation of classic mode. 1.4 Use Wizard First-time user can use the software that familiar with the wizard to complete operation steps and the initialization of the system, shown in Figure 1-5.

Use Wizard (Figure1-5)

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Select

"Add

Device",

the

wizard

prompts

Method

of

operation

and

provides

button

to operate.

Add Device Wizard (Figure1-6)

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Chapter 2 Device management

2.1 Add the fingerprint access control In order to establish communication between the fingerprint access control device and the software of access control management system, the first use of the software database of access control management system is empty, it needs to download fingerprint user information from the fingerprint access control. If the software of the access control management system has been storing the user information of the fingerprint database access control, the operation is to establish communication and facilitate the management of user information. Operation steps 1. Run "System Device Management", shown in Figure 2-1. Click the "Add" to add a

fingerprint access control device.

Device Management (Figure2-1)

2. In new device, it requires to select the communication mode, product type, device number, communication password and name etc.

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Setting of connection parameters (Figure2-2)

Communication mode Ethernet, RS232/485, USB. For the choice of means of communication, please follow connections with access attendance hardware. Product type: All products are divided into two categories by software, AT100/200/300 and AT220 series. Please follow the demand to connect different types of hardware. IP address of the devicethe fingerprint access control IP address. (Use in Ethernet communication) PortNetwork communication port, the system defaults to 5005, please do not modify use in Ethernet communication PortCOM1COM8, select a serial communication port to connect with the fingerprint access control device. (Use in RS232/RS485 communication)

Baud rate 115200, system defaults serial port baud rate. (Use in RS232/RS485 communication) Device number Each product has its own device number, it shown as the device number in the settings of the fingerprint access control device. Communication passwordTo prevent the software connect to the unauthorized users, you can set a communications password of the fingerprint access control device. Namethe name of the fingerprint access control device in this software

If the device is connected using the RS232/RS485 mode, and sets of the fingerprint access control devices are connected to the serial communication ports of the same PC, please be sure to set different device numbers, or it can not communicate normally.

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3. Test connection: after the parameter is set up, please run is successful, press would be completely to add.

. When test connection

to add the fingerprint access control device. So this device

If the device is not communicated, please make sure: the fingerprint access control machine is turned on; the connected communication lines are normal; and the communication parameters are consistent with the fingerprint access control machine. When using Ethernet communications,pls make sure the port 5005 is occupied. If you need help, please look for Device Manager.

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2.2 Information of the device First, it is an information page of the fingerprint access control device, you can view the information capacity of device, and product name, model number, serial number and other information. Click "Read ", you can see the device information:

Device Information (Figure2-3)

The above information can not be edited, it is only for view.

2.3 Power Supply management To ensure the stability running of device in a long time and easiness of punching card, the device can set regular sleep time, regular time off, regular boot, regular state settings, click Power Supply Management tab:

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Power Supply Management (Figure 2-4) Click Read , the device's spare settings are displayed, and according to need to change the settings, after changes on the page, click writing to device.

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Power Supply Management (Figure 2-5)

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2.4 Other settings Click the Other Settings tab to view the other settings features of the device:

Other settings (Figure 2-6) 1. Clear user data: the system shall clear all data on the device, including the fingerprint information and user information.

Emptying can not restored, please confirm that you have downloaded all the data to the software before clearing. 2. Upgrade firmware: If you need to upgrade the firmware, please click the "Upgrade Firmware" button, the prompts are as follows:

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Other Settings (Figure2-7) Click "Yes" to start to upgrade firmware. Click "No" to cancel upgrading. If you click "Yes", select a

file, it says "

", after upgrading completed, please click

OK, it means that your firmware of the device has been upgraded.

Device Management (Figure2--8)

Users should not upgrade firmware themselves, you should contact with distributor before upgrading or when distributor notifies that you need to upgrade, you just do. Those upgrading problems by your own that may affect your normal use. 3. Initialize device: Click the "Initialization button. It prompts as follows:

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Device Management (Figure2-9) Click "Yes" to initialize the device. Click "No" to cancel initialization.

4. Synchronize time: You can let the device time consistent with that of the computer.

5. Clear management record: Click the "Clear MLog" button. It prompts as follows:

Access Control Management System (Figure2-10) Click "No" to cancel all administrative records of the device, click "Yes" to identify that wanted removal of all administrative records. If set the password of database management, it will prompt as follows:

Device Management (Figure2-11) After enter the correct administrator password, click "OK" that it shall prompt you to complete this operation, and click "OK" to finish clearing of administrative records.

6. Clear attendance data: the operation is same with the 5 Clear GLog".

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Chapter 3 Downloading of user information

It is a window for exchanging data between management software and the device. Through this menu, you can download user information and fingerprint information of the device to the software. When downloading, firstly, you need to connect the device, " Select device", shown as the Figure below:

Downloading of user information (Figure3-1)

After click the "View user in device ", the newly registered users is displayed in the right column, if the user already exists in the software, it will be displayed in the left column, shown in Figure3-2:

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Downloading user information (Figure3-2)

Select "New User", and click "Download " the new user, shown in Figure3-3:

Downloading of user information (Figure3-3)

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If it prompts that downloading of user information is completed, please click OK to complete downloading.

In the process of downloading, the fingerprint access control device shall prompt working.. At this time, the operation has no response.

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Chapter 4 Department management

The chapter facilitates administrative department to manage sub-sector. It mainly can add, delete departments, and hire staffs in departments. After software of access control management system downloads user information and fingerprint information, if there is no department, it would need to add departments, and recruit the downloaded users to the sector, otherwise it can not display the users attendance normally. There is details information to add departments, recruit staff functions as follows.

After staff zoned to corresponding departments, and perform Staff shift, the system can make out attendance statements to staffs according to the staff shif shift frequency.. 4.1 Add departments When adding new departments, orderly click mouse left to select superior department of a new department, then click "Add "Department in the dialog box, shown in Figure 4 - 1: button, enter the new department name and click "Save"

Department Management (Figure4-1)

4.2 Recruitment Select the department for recruiting the staffs, click "hiring staff" button, it shall pop "hiring staff" interface, shown in Figure4-2:

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Department Management (Figure4-2) In the staff box, please select the recruited staff of the department, click the hiring button to add the staffs to the department. In the staff box of the department, select the staff leaved from this department, click remove. In the staff box of the department, you can select all staffs hired, click All employed button. If you want to remove all staffs from the department, click All withdrawal button. Operation is complete, click Close button " " return to department management interface.

4.3 Delete departments Select the department for deleting, click "Delete " department button, it shall prompt "Sure to

delete Current department: [...]"? Click "OK" to delete the department.

After delete the department, if it holds staff information, the staff information shall not be deleted. The staff will be set to not hiring. You can follow "recruitment" approach to entry the staff to other departments.

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4.4 Check staff Info. Select the department for checking staffs, click " View staff " button, you can check the staff information of the department.

4.5 Upload the department to the device Upload the user's department information selected department, click "Upload the department to the device" button, says ", it shall prompt if you want to upload the current department information to the device: [...]"? Click "OK", it shall complete the uploading the department to the device.

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Chapter 5 User management

User management includes add, modify, delete user information, import and export user information, upload the user information and fingerprint to the device and delete it from the device. Method of operation Select Personnel Management and click User Management. 5.1 Edit user information Enter into the "User Management", double-click the "staff number" to edit the staff information. After edited staff information, you should click "save and exit", then select the staff for editing, shown in Figure5-1:

User Management (Figure5-1)

5.2 Upload updated information Double-clicking "Upload" for above selected staffs, or click "Select All" button to select all the staffs. For the selected user, click "Upload and update" button. If you need to upload the fingerprint information, please select "Upload fingerprint Information", the system defaults uploading of user information, shown in Figure5-2:

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User Management (Figure5-2) After upload successfully, click OK

User Management (Figure5-3) After completed the uploading of staffs information, at meanwhile, upload fingerprint information of the staffs.

5.3 New add staffs info. If it required to add staff, click the "Add " add Staff and then edit information of new staff.

5.4 Resignation Select the staffs to leave, click the "Leave Job" button, it shall prompt "Confirm the current staff[]who need to Leaving job"? Click "OK" to complete the resignation. The quitted staffs can be re-employed by Leaved job the staff. You can select "never employed" for complete removal of the user in Leaved job the staff, and completely remove the user.

If the Staff resigns, you can delete both the software database and the device data.
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Please be careful to confirm whether the data you want to remove from the device.

ResignationFigure5-4

5.5 Import and export Import and export functions can exchange between user information (not including the fingerprint data) with the EXCEL file, which is convenient for user batch editing. For import format, please strictly comply with the format shown in Figure5-5.

User Import (Figure5-5)

In the import process, you can select "Delete the old record before importing". Please use it carefully. The users fingerprint is no exists after importing the data, please promptly download from the fingerprint access control device.

5.6 Other functions 1. Print: select the user, click the "Print" button to select the user information, in the preview mode to view format, you can click " " print, shown in Figure5-6:

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Preview (Figure5-6)

2. Search: Enter the user's number or work number, click the "Search" button, shown in Figure5-7:

User Management (Figure5-7)

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Chapter 6 Setting of attendance rules

All attendance statistics are performed according to the attendance rules. 6.1 Basic settings Click attendance rule settings button. The default is the tab of basic settings. The pop-up interface is as following:

Attendance rule settings (Figure6-1) 1.Company FullName: Set the company name 2. ShortName: set the abbreviation of the company 3. Working days of a week: set working days per week 4. One workday marks: set working hours for a working day 5. Am Work Time: from___to ____ 6. Pm Work Time: from_____to____ 7. OT Work Time: from_____to____. It can be set free overtime (OT means Overtime) the settings shown in Figure6-1, and click OK.

6.2 Calculation rules Click the tab of the calculation rules, it will appear the interface of attendance calculation, shown in Figure6-2:

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Settings of attendance rules (Figure6-2) 1. Each late or leave early ___minutes once, it does not record being late / leave early 2. Late or leave early today ___ minutes, it shall record late / leave early 3. Each late or leave early ___minutes, it shall deduce ___ minutes of attendance time 4. Each late or leave early ___minutes once, it shall record as absence 5. Without attendance records for working shall be recorded as late or absence, without attendance records off duty shall be recorded as late or absence 6. Duty off ____ minutes shall be recorded as overtime the settings shown in Figure6-2, and click OK.

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Chapter 7 Staff Shift

If not perform the Staff shift, attendance statistics shall not be completed, if an staff has not shift, the system can not determine his attendance record is working or off duty, nor his attendance statistics. 7.1 Shift Shift frequency management Click Staff Work Scheduling, select Work Shift, shown in Figure7-1:

Staff shift (Figure7-1) Enter shift frequency settings A. Name of Shift frequency In the "Setting of work shift ", click "Add" to increase the name of the shift frequency, set the start

time, end time, number of cycles, cycle unit and whether to implement the long and short week system, shown in Figure7-2:

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Shift frequency settings (Figure7-2) After edit the shift frequency, click Save and add the content of shift frequency, shown in Figure7-3:

Shift frequency settings (Figure7-3) The name of shift frequency, start time, end time, number of cycles, cycle unit, if there is a long week cycle or short week cycle, the first week is a long or short week, if it needs to Edit / delete, select the name of shift frequency to "Edit /Delete."

B. Time period setting Click the "Add" button under the "Time Zone" and edit the content of "Input the detail of time zone", shown in Figure7-4:

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Shift frequency settings (Figure7-4) After finished editing click on the "Save" button, if save setting of the time improperly, you can modify, delete, add button to manage. The completed edition shown as Figure7-5:

Shift frequency settings (Figure7-5) After ended time editing, click "Close" button to complete the time setting, then add time to the shift frequency.

C. Add time period Click "add time" button in the "Staff shift" Shift frequency setting, shown in Figure7-6:

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Shift frequency settings (Figure7-6) Select a time period, double click the advanced trace the day for not working, such as Sunday, click the "Add" button, it shall prompt as the followings:

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Shift frequency settings (Figure7-7)

Click "OK" button, the "normal shift" have added "morning shift" in, and then click to add the "Pm shift" time in. After edited the "normal shift", click "Close" button:

Staff shift (Figure7-8) 1. Ordered shifts as shown in Figure7-8 need to delete the name, firstly clear the time, and then remove the shift frequency. The direct deletion is not successful, there will be prompts as the followings:

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Shift frequency settings (Figure7-9) Click "Yes ", it shall prompt the following shown in Figure7-10:

Shift frequency settings (Figure7-10)

2. For the ordered frequencies, you should remove the shift frequency. Firstly, clear the time period, remove the shift frequency, it shall prompt as the followings:

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Shift frequency settings (Figure7-11) Click "Yes ", it shall prompt the following shown in Figure7-12:

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Shift frequency settings (Figure7-12)

3. Remove the shift frequency name: Click "delete", it shall prompt as the following:

Shift frequency settings (Figure7-13) Click "delete", it shall prompt as the following:

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Shift frequency settings (Figure7-14) Click "Yes ", it shall complete to delete shift frequency.

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7.2 Department shift Department Shift on the base of the characteristics of different departments. Select department, click "Dept Schedule" button on the top of left corner, it shall appear the following dialog box:

Staff shift (Figure7-15)

Shift by "Fixed shifts ", "Active shifts", where take a fixed shift frequency as an example, select the "Fixed shifts "and Work Shift name, and then Select predetermined shift frequency under the Work Shift. According to requirement, select the conditions of Setting sign-in " Setting sign-off ", choose the time period that start shift, select condition, click "Save" button, it shall appear the following dialog box:

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Staff shift (Figure7-16) Click "Yes ", it shall prompt the following prompt dialog box:

Staff shift (Figure7-17) Click "OK" button to complete the operation of the staffs shift for all staffs in department, and click "Close" button, it shall appear the following prompt dialog box:

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Staff shift (Figure7-18)

7.3 Staff shift According to the different characteristics between the staffs and departments, it requires to make staff shift to each staff individually. Click staff who required the scheduling needs of the department, click the upper left corner "Staff shift" button, it shall appear the following prompt dialog box:

Staff shift (Figure7-19)

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Shift by "fixed shift frequency", "flexible shift frequency", where take a fixed shift frequency as an example, select the "fixed shift frequency" the name of the shift frequency, Select predetermined shift frequency under the Shift frequency Management. According to requirement, select the conditions of sign-in setting "sign-off setting", choose the time that start shift, select condition, click "Save" button, it shall appear the following dialog box:

Staff shift (Figure7-20) Click "Yes (Y)", it shall prompt the following prompt dialog box. Click "OK" to complete the Staff shift, shown in Figure7-21:

Staff shift (Figure7-21) Complete the Staff shift, shown in Figure7-22

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Staff shift (Figure7-22)

7.4 Time period setting of the special overtime It requires to adjust abnormal shift frequency, select staff, click the "Abnormal adjustment" button. For a special time, set on the "special overtime work setting", click "OK", shown in Figure7-23:

Staff shift (Figure7-23) According to the setting shown in Figure7-23 set "Data" July 3, 2010, , click "OK" button:

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Staff shift (Figure7-24) Click "Yes " button to change the staff shift on June 16, 2010, it shall appear prompt dialog box:

Staff shift (Figure7-25) Click OK, shown in Figure7-26:

Staff shift (Figure7-26)

7.5 Time period modification of the abnormal shift frequency It requires to adjust abnormal shift frequency, select staff, click the "Abnormal adjustment" button. For the time modification of the abnormal shift frequency, set on the "Change shifts setting ", shown as the following Figure:

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Staff shift (Figure7-27) Click OK, it shall appear the following prompt dialog box:

Staff shift (Figure7-28) Click "Yes (Y)" button, it shall appear the following prompt dialog box:

Staff shift (Figure7-29) Click Yes button, after close the window, the result shown in the following Figure:

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Staff shift (Figure7-30)

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Chapter 8 Holiday settings

In the legal holidays, staffs will leave under the relevant regulations, during the leave period, the staff will not be registered to attendance. In accordance with the general situation, if there are no attendance register, the system shall take the registered staffs as absenteeism, and overtime for staffs in the festival can not be effectively shown, under such circumstances that the management system should be set appropriately. Select "Attendance Settings" option, open the "holiday settings" window:

Holiday settings (Figure8-1) Add: Click "Add" button, it shall appear a blank for adding information in the holiday setting module. Fill the holiday name, vacation date, vacation days, paid leave in an empty column. Shown in Figure8-2:

Holiday settings (Figure8-2) After enter the additional information correctly, click the "Save" button, the increased information shall be saved, shown in Figure8-3:

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Holiday settings (Figure8-3) Delete: Click the "delete" button to delete the festival message not for using. Edit: When it needs to adjust the increased holiday time, please click on the " holiday information. Then click on "Save", and modify the information preserved. After increase the holiday, in the staff shifts, the system will not be scheduling in these short days. In the absence of scheduling records, therefore, the set of the holiday in the attendance report, the system will not calculate the attendance at this time. If the staff during the holidays makes an attendance register, in the attendance statistics, it shall show free overtime for the staff. " and modify the

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Chapter 9 Leave settings

When encounter special circumstances, staffs may need to leave for different reasons, and hope that leave can be performed in the system Statistics automatically. The system provides to set leave, select the Attendance Settings option, open the "leave setting", shown in the following Figure:

Leave settings (Figure9-1) Add: Click "Add" button to add new types of leaves. You can define leave name, and if the leave is recorded as paid leave in the report. After fill in this information and click "OK" button to save the above operation, and click "Cancel" button to cancel the current operation. In the process of adding leave types, you need to add the following information: Leave name: a name defined for a type of leave. Record as paid leave: if the leave is credited to paid leave. Delete: it can delete a type of leave. Select a leave name needed to be deleted, click the "delete" button to delete the selected leave. Edit: "Edit" a type of leave. Select a leave name needed to be modified, then click this button on the box to modify the leave types. The following is an impression drawing for the general type of leave:
T

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Leave settings (Figure9-2)

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Chapter 10 Attendance Management

10.1Downloading of attendance records Select "Attendance Settings" option, open the "Download attendance records", select the device name, as required in the "attendance record" or "management record", select the download time conditions (the "Download the latest record", "Download all records" download records within the specified date"). If download "from the device" or "read from file", shown in Figure10-1:

Downloading of attendance records (Figure10-1)

10.2 Attendance report Check all attendance records of all staffs from this chapter. It is an initial records downloaded from the device, all attendance statistics are based on this record. Select Attendance management option, open the "Attendance Tables", select "Date Range", click "calculate attendance", shown in Figure10-2:

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Attendance statistics (Figure10-2)

10.3 Other functions Other functions under the "Attendance management", see access control management software instruction for details.

Others functions that are not described in this instruction, see the software instruction of access control management for details.

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Chapter 11

FAQ

11.1 The fingerprint access control device can not enter the menu mode, what shall we do? Answer: The first methodYou can connect communication between the fingerprint access

control device and PC software. After the communication is successful, please enter to the "User Management" and change the super administrator into a user under the "level", and then upload and update the modified users information. The second methodYou can connect communication between the fingerprint access control device and PC software. After the communication is successful, enter to the "Device Management" "Other Settings", and select the device. If completed, please read the information in other settings, and click clear user data. The method will delete all user information of the fingerprint access control device, it is not recommended to use the second method, but the first method.

11.2 When connecting by some 232/485 converters, if not connect successfully, what should we do? Answer:RS232 TXD pin head (the third feet) to connect the RS232RXD of the fingerprint access control device, RS232 RXD pin head (the second feet) to connect the RS232TXD of the fingerprint access control device, RS232 head GND pin (the fifth feet ) to connect the GND of the fingerprint access control device. Serial RS485 head D + / B of the access control management system software machine with RS485B of the fingerprint access control device. Serial RS485 head D + / A side of the access control management system machine with the RS485A of the fingerprint access control device. After connect via RS232/RS485, if the interfaces of device RS232/RS485 with access control management system software can normally use, you can connect successfully. 11.3 I have shifted, why the statistics results do not reflect absence, late or leave early? Answer: First of all, view the shift frequency setting in the shift frequency management, in the correct circumstance, the shift frequency name corresponding to the right time frame shall be showing the time period. if there is no problem, enter to staff shift to view the opening date for Staff shift is or not before the statistic time range, if not, please re-schedule and set a new start date.

11.4 How to delete the exist shift frequency? Answer: In Staff shift shift frequency management", clear the time period, and delete the

shift frequency. See "shift frequency setting" in the "Staff shift".

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11.5 I have normal attendance check. Why does it show my absence in the statistics? Answer: Firstly, check your time settings, confirm your attendance records within the time range of the attendance sign-in and sign-out, for example, You set the sign-out time is from 17:30-19:00, and your attendance record is 15:25, the system will determine your absence in the afternoon (set no sign out records in the attendance rules as absences). Secondly, check your attendance record time is correct or not.

11.6 The leaders do not need to sign in and sign out, but for calculating the normal attendance, how to set? Answer: Enter into the "Staff shift", select leader user, click on the "Staff shift" "sign-in set: do no sign in for working," "sign-off setting: do not sign out off duty" select the content, and click on "Save".

11.7 Why the access control management system can not communicated? Answer: possible reasons: 1. Connection is not in a correct way. 2. The wire or serial port is not connected. 3. PC or device communication is error. 4. Make sure the IP address of the fingerprint access control device and the IP address of PC are in the same sub-net.

11.8 When importing the data (xls) under the user management turns wrong, what shall we do? Answer: import data (xls) under the user management, as per the clue to prepare the data (xls) format to keep the data under the same circumstances:

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Figure11-1 Perform strictly data import description according to import instruction, enter a space if not careful and click the Import data, it shall prompt: At least one parameter value is not specified No spaces before the tiltle text under Xls, as spaces may lead to failure.

11.9 Why the user information is not consistent with the fingerprint information? Answer: Possible reasons: There are more than one fingerprint access control devices, some new device entered fingerprint, recruited number starts from number 1. As user information of previous device has already downloaded to the software, at this time, download from the new device to the software, it shall overwrite some repeated numbers and the same fingerprints. Solution: it is suggested that the user input the fingerprints on different devices to ensure entry of numbers in all the fingerprint access control devices are unified, that is, the user ID is not occupied by users of the other devices. 11.10 The user did attendance by fingerprint or card, why the access control management system software show it empty? Answer: possible reasons 1. Whether the user to download software to access control management system. 2. Users download to software of access control management system,make sure that it creates department in a same company and the department recruits the user . 3. Make sure setting the attendance rules is ready. 4. Make the user is scheduling already.

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11.11 If the connection of software of the access control management system is abnormal, what shall we do? Answer: The Location of database is not correct, through the software "System Management maintenance database settings," shown in Figure11-3: system

Figure11-3 Click the "Setting" button, the connection approach to connecting Microsoft Access database shown as Figure11-4:

Figure11-4

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Step 1Select Microsoft Jet 4.0 OLE DB Provider; Step 2Click Next or connection, enter the following interface:

Figure11-5 Click " " button, you can select the database file. Through the pop-up file manager menu to

navigate to the database to be used. The default file path C: \ Program File \ ProbAtt\ PROB2008.MDB. Click Test Connection to check whether it is successful. If the real test connection is successful, it indicates that the software can connect to the database. Users can enter the password on the database to maintain safety, if not, just,mark on the blank password option, shown in Figure11-5, if it needs to enter password, you need to remove the hook on the blank password option, enter a password on password box, save it and press the OK button.

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