COURSE OUTLINE

Subject: General management Course: PGDM No. Of teaching hours : 30hrs. Course Objectives:
Upon successful completion of the course the student will be able to: 1. Identify the steps of problem solving and decision making in organizations. 2. Apply knowledge of managerial practices to case studies. 3. Recognize challenges in the achievement of good managerial performance. 4. Describe human resource planning and staffing processes needed to achieve optimal performance. 5. Prepare a business forecast and budget. 6. Illustrate how business ethics and social responsibility apply to organizations. 7. Define change and stress in organizations and prepare a plan to implement changes using case studies. 8. Describe formal and informal organizational communication processes and how to influence employees.

Faculty: Sanjukta B Srivastava Semester: I

Content: Topics 1 Scope of topic to be covered Management Science ,Theory & Practices, The Evolution of management thought 2 Introduction to management and organizations, why study 3 management Social responsibilities & managerial ethics. What is social responsibility, managers & ethical behaviour Social responsibility & ethical issues in todays world. Discussions, lectures, PPT, A/V mode Discussions, role plays, case studies A/V Mode Discussions, role plays, case studies A/V Mode Discussions, lectures, class room activity Teaching method proposed Discussions, lectures, PPT, A/V mode

Planning: Essentials of Planning, types & steps of planning, Evolution of MBO.

Decision making process, conflicting situations in decision making Strategic planning.

Lectures, case studies, discussions

Organization : Organization structure & design, managing change & innovation in the organization.

Lectures, case studies, discussions

Mid term test

Lectures, case studies, discussions Lectures, case studies, discussions

Managing human resource , issues, opportunities & grievance handling.

10

Leadership : Leadership theories, Big Five Model, Contemporary view of leadership

Lectures, class room activity

11

Motivating employees , Application of motivational theories in contemporary world & current issues in Keeping the workforce morale high.

Lectures, class room activity

12

Organizational communication, methods, issues & function of managerial communication.

Lectures, class room activity

13

Control: Nature & importance of control, control process, Tools to measure organisational performance contemporary issues in control. Managing operations, the role of operations management, current issues in managing operations.

Lectures, class room activity Discussions, lectures, class room activity

14

15

Contemporary Issues in Management in todays perspective.

Discussions, lectures, class room activity

Evaluation Pattern: Sr. No 1 2 3 Evaluation Mode Group Assignment Mid term test End term test Total Percentage of Marks 20 20 60 100

References Books & reading material :

1. Essentials of Management, Koontz and Weirich II, Harold, New York, McGraw Hill Publishing Co, 1990

2. Management, Stephen P. Robbins, Mary Coulter , 8th Edition ,Pearson Education, Asia ,Delhi ,2005
3. Principles & Practice of Management, Dr.L.M.Prasad, Sultanchand And Sons, New Delhi ,2003

Signature of Director

Signature of Faculty