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Print Queue Warning All pending jobs in the print queue must be cleared prior to doing this update. Jobs that are in the Private Print queue prior to the update will have the User Name and File Name modified such that the jobs cannot be printed after the update. Before doing the update, release all jobs in the USB, Hold and Proof queues. Have the job owners release the jobs in the Private queue. The Administrator can delete the jobs in the Private Queue but the Administrator cannot print them. Additional Information Update Instructions We have attached the pages from the Service Handbook describing how to perform the firmware Update. At this time, there are no changes from the information in the Handbook regarding the update. Adjustments Required Please note the additional adjustments required after completing the firmware update as described on page 8-11 mentusb2.o This model uses a mentusb2.o instead of the mentusb.o earlier products. This mentusb2.o must be placed in the root of the USB. If you are sharing the USB device between the e-STUDIO4520 series and machines that use mentusb.o, you should put both files in the USB root. Filesystem You can format the USB as FAT or FAT32. If you format as FAT32, you cannot share the USB key with the prior generation of e-Brdige machines as these MFPs requires a USB formatted as FAT.
8.1
Firmware can be updated by storing update programs and firmware data files in the USB media. Program necessary for updating
Update program Update program loader Data file name mentusb2.o Remarks An error occurs at a time of the [4] + [9] startup, unless this program is stored in the USB media. * Be sure to save this data file to the root directory of the USB media. An error occurs at a time of the [4] + [9] startup, unless this program is stored in the USB media.
dlFirmWare_5520C_6530C
Master data
hdd.bin
System firmware,
UI data PFC firmware
PFC ROM
Paper feeding control board (PFC board) Logic PC board (LGC board) Scanning section control PC board (SLG board)
Store the update program loader (mentusb2.o) in the root directory, and store the model specific update program (dlFirmWare_5520C_6530C) and the data file for updating in the model specific folder.
Model specific folder name 5520C_6530C
Note: Never change the model specific folder name, since it is used for identifying the data file when the data files used for updating multiple models are stored in the USB media.
e-STUDIO5520C/6520C/6530C FIRMWARE UPDATING 2008 TOSHIBA TEC CORPORATION All rights reserved
8-4
Important: Only the USB media which meet the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB media with a flash memory (to be connected directly to the USB port) and its capacity is between 256 MB and 512 MB (or 1 GB). - Operation of the USB media used for updating has been confirmed at the input check of this equipment (Test mode 03). ( P.2-4 "2.1 Input check (Test mode 03)") - USB media which comply with the following standards regulated by USB-IF (USB Implementers Forum) Class number: 8 (=08h) (Mass-storage class) Sub-class number: 6 (=06h) (SCSI transfer command set) Protocol number: 80 (=50h) (Bulk-Only) * Most common USB media comply with the specification above and can be used for updating. However, the operation in all the Multi Functional Digital Color Systems and Multi Functional Digital Systems is not necessarily guaranteed since the most of these devices are developed based on use in a PC environment (Windows or Macintosh). Therefore, check thoroughly that the device is operational in the equipment for which the updating will be performed when purchasing it. The USB media complying with USB1.1 and USB2.0 can be used for updating. Do not update the firmware by any storage device other than a flash memory (such as a USB connection type memory card reader, CD/DVD drive or hard disk), since it is never guaranteed. It is possible to store the model specific update program and the data file for updating directly in the root directory when you store the updating data file for one specific model in the USB media. However, if the model specific folder for the same model as that of the data file stored in the root directory already exists, this will have priority.
8-5
8.1.1
Important: The file system of USB media should be formatted in the FAT or FAT32 format. Be careful since the devices formatted in NTFS format will not be able to be operated. The file system can be confirmed on the properties in applications such as Explorer of Windows. Never shut down the equipment during the update. Firmware data and the following option data (if installed) could be damaged and may not be able to be operated properly. - Data Overwrite Enabler (GP-1070) - Meta Scan Enabler (GS-1010) - External Interface Enabler (GS-1020) - IPSec Enabler (GP-1080) [A] Update procedure
Before starting, record the valuein 08 code 206 (Sleep Mode Timer). The firmware update may reset this value.
(1) Connect the USB media to the PC and write the model specific folder in which the data file is stored. Store the update program loader (mentusb2.o) in the root directory, and store the model specific update program (dlFirmWare_5520C_6530C) and the data file for updating in the model specific folder. Press the [ON/OFF] button on the control panel to shut down the equipment. Connect the USB media to the USB port on the right upper cover.
USB port
(2) (3)
USB media
Fig. 8-1
Note: Updating cannot be performed with multiple USB media connected at the same time.
8-6
(4)
Press the [ON/OFF] button while simultaneously holding down the [4] and [9] buttons. Data in the USB media are checked and the checking status is displayed on the screen. The screen for selecting items to be updated is displayed after approx. 1 minute. On this screen, the current firmware version of this equipment and the firmware version of data to be updated are displayed.
Fig. 8-2
Notes: The display of items on this screen varies depending on the types of data written on the USB media. Each item is displayed only when each data file is written on the USB media in the following conditions.
Item 1. OS Update 2. HDD SYS Update 3. PFC Firmware Update 4. Engine Main Firmware Update 5. Scanner Firmware Update hdd.bin is written. T430FWW.xxx is written. (xxx is version.) T430MWW.xxx is written. (xxx is version.) T430SLGWW.xxx is written. (xxx is version.) Condition firmImage0.bin is written.
If the USB media are not recognized properly, "Set Correct USB Storage Device" message is displayed. In this case, disconnect the USB media and connect it again within 3 minutes, or shut down the equipment and connect the device properly. Then repeat the procedure from (4). If any of the error messages below is displayed, confirm if the update program or the data file in the USB media is correct. Then repeat the procedure from (4)
Error number 01 02 03 04 05 Error message There is no mentusb2.o There is no dlFirmWare_5520C_6530C Error Loadmodule Machine Model Get Error Please Change USB Storage or Please Check ROMDATA Other models ROMDATA Vxxxx.xxx x * The version name comes at xxxx.xxx.x. Cause Update program loader (mentusb2.o) is not stored. Model specific update program (dlFirmWare_5520C_6530C) is not stored. Module loading failed. Model information was not downloaded. Checking of data file failed. Master data of other model (hdd.bin) are stored.
8-7
(5)
Select the item with the digital keys. * is displayed next to the selected item. Display or delete the * by pressing the number of the item.
Item 1. OS Update 2. HDD SYS Update 3. PFC Firmware Update 4. Engine Main Firmware Update 5. Scanner Firmware Update Remarks Updating OS data and UI data Updating Master data and System data Updating PFC ROM Updating Engine ROM Updating Scanner ROM
(6)
Press the [START] button. Updating starts and the processing status is displayed on the LCD screen.
Status display during update OS Update...........................FROM write HDD SYS Update ............... Copy file PFC Firm Update ................ Flash Update Engine Firm Update............. Flash Update Scanner Firm Update ..........Flash Update Status display when update is completed OS Update...........................Completed HDD SYS Update ............... Completed PFC Firm Update ................ Completed Engine Firm Update............. Completed Scanner Firm Update ..........Completed
(7)
Update Completed. is displayed at the bottom of the LCD screen after the updating is completed properly.
Fig. 8-3
Notes: Update Failed. is displayed at the bottom of the LCD screen when the updating is not completed properly. Failed appears next to the failed item on the status display. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning. - Do the USB media meet the conditions to be used for updating? - Is the data file written properly on the USB media? - Are the USB media installed properly? - Do the USB media and equipment operate properly?
8-8
When an error occurred and the update failed, "Update Failed" or "Failed" appears on the screen and an error code appears next to the message. The content of each error code is shown below.
OS update Error Error number O01 O02 O03 O04 O05 O06 FROM writing failed FROM verification error File operation error SRAM flag set error Electronic key data backup error Device error Error content
HDD update Error Error number H01 H02 H03 H00 File creation error File decompression error Partition mount error Other errors Error content
8
Engine Update Error
Error number M01 M02 M03 M04 M05 M06 M07 M08 M09 M10 M00
Error message Time out (When the download is requested) Time out (When the download is written) Time out (When the download is finished) Reception failed (When the download is requested) Deletion error (When the download is written) Writing error (When the download is written) Checksum error (When the download is finished) Reception status code abnormality (When the download is requested) Reception status code abnormality (When the download is written) Reception status code abnormality (When the download is finished) Other error
Error content Communication timeout (When the download is requested) Communication timeout (When the download is written) Communication timeout (When the download is finished) Downloading request was denied. (When the download is requested) Deletion error (When the download is written) Writing error (When the download is written) Checksum error (When the download is finished) Reception status code abnormality (When the download is requested) Reception status code abnormality (When the download is written) Reception status code abnormality (When the download is finished) Other error
8-9
PFC Update Error Error number F01 F02 F03 F04 F05 F06 F07 F08 F09 F10 F00 Error message Time out (When the download is requested) Time out (When the download is written) Time out (When the download is finished) Reception failed (When the download is requested) Deletion error (When the download is written) Writing error (When the download is written) Checksum error (When the download is finished) Reception status code abnormality (When the download is requested) Reception status code abnormality (When the download is written) Reception status code abnormality (When the download is finished) Other error Error content Communication timeout (When the download is requested) Communication timeout (When the download is written) Communication timeout (When the download is finished) Downloading request was denied. (When the download is requested) Deletion error (When the download is written) Writing error (When the download is written) Checksum error (When the download is finished) Reception status code abnormality (When the download is requested) Reception status code abnormality (When the download is written) Reception status code abnormality (When the download is finished) Other error Scanner Update Error Error number S01 S02 S03 S05 S06 S08 S09 S10 S00 Error message Time out (When the download is requested) Time out (When the download is written) Time out (When the download is finished) Deletion error (When the download is written) Writing error (When the download is written) Reception status code abnormality (When the download is requested) Reception status code abnormality (When the download is written) Reception status code abnormality (When the download is finished) Other error Error content Communication timeout (When the download is requested) Communication timeout (When the download is written) Communication timeout (When the download is finished) Deletion error (When the download is written) Writing error (When the download is written) Reception status code abnormality (When the download is requested) Reception status code abnormality (When the download is written) Reception status code abnormality (When the download is finished) Other error
(8) (9)
Press the [ON/OFF] button to shut down the equipment, and then remove the USB media. Perform the initialization of the updating data. Turn ON the power while [0] button and [8] button are pressed simultaneously. Key in 947, and then press the [START] button. Press the [INITIALIZE] button. Check the value in 08 code 206 and restore the original value if necessary.
2008 TOSHIBA TEC CORPORATION All rights reserved
8 - 10
[B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data were overwritten properly. P.8-44 "8.4 Confirmation of the updated data" [C] Adjustment Perform the adjustment of the equipment. Performing Image Quality Control (05-396): P.3-5 "3.1.3 Performing Image Quality Control" Adjustment of Color Registration Control (05-4719): P.3-7 "3.1.4 Adjustment of Color Registration Control" Automatic gamma adjustment <PPC> (05-1642) (using [4][FAX] test pattern): P.3-32 "3.2.1 Automatic gamma adjustment" Automatic gamma adjustment < PRT > (05-1008) (using [70][FAX] test pattern): P.3-47 "3.3.1 Automatic gamma adjustment"
8
[D] Display during the update Update is performed in parallel as shown in the transition diagram below.
Item Selection Screen for Update
[Master data]
Update Completed
8 - 11
Below is an example of the changes of the LCD screen during update. System ROM
Fig. 8-4
8 - 12
Master data
Fig. 8-5
8 - 13
Scanner ROM
Fig. 8-6
8 - 14
Fig. 8-7
8 - 15