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Compe((ve Intel <


Compe&&ve intelligence and how to poach clients

> Short but sharp history


Datalicious was founded in late 2007 Strong Omniture web analy&cs history Ocial Omniture & Google Analy&cs partner Now 360 data agency with specialist team Combina&on of analysts and developers Carefully selected best of breed partners Driving industry best prac&ce (ADMA) Turning data into ac&onable insights Execu&ng smart data driven campaigns
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November 2011

> Smart data driven marke(ng


Using data to widen the funnel

Media A=ribu(on & Modeling


Op(mise channel mix, predict sales

Targeted Direct Marke(ng


Increase relevance, reduce churn

Tes(ng & Op(misa(on


Remove barriers, drive sales

Boos(ng ROI
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> Clients across all industries

November 2011

Datalicious Pty Ltd

Compe((ve intelligence

November 2011

Datalicious Pty Ltd

Qantas mistake = Virgin opportunity


Google: Qantas Grounding Takes O in Social Media
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Spike in Qantas brand searches on the 29th

November 2011

Datalicious Pty Ltd

Iden(fying regional opportunity and search terms

November 2011

Datalicious Pty Ltd

November 2011

Alan Joyces salary a poten(al campaign topic


Datalicious Pty Ltd 9

Salary spike connected to earlier Qantas spike

November 2011

Datalicious Pty Ltd

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November 2011

Frequent yers an important target audience


Datalicious Pty Ltd

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November 2011

Qantas frequent yers already with Velocity?


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> Hitwise/Experian MOSAIC data

Segments C, A and B top candidates for poaching


November 2011 Datalicious Pty Ltd 13

Dont forget rst-hand research over numbers


November 2011 Datalicious Pty Ltd 14

Analyse and rene poten(al campaign audience


November 2011 Datalicious Pty Ltd 15

Analyse and rene poten(al campaign audience


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Australian websites Qantas frequent yers visit


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Visualise data to support analysis and explora(on


November 2011 Datalicious Pty Ltd 18

Sites accep(ng ads and visited by Qantas clients


November 2011 Datalicious Pty Ltd 19

Visualise data to support analysis and explora(on


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Number of search adver(sers increased recently


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Compe(tors already iden(ed the opportunity


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Compe(tors wri(ng search ads for you, literally


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November 2011

Maybe even try to turn key brand inuencers


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> Compe((ve intelligence tools


Google Google Agency Toolkit hYp://www.keywordspy.com/ hYp://www.hitwise.com/ hYp://www.whatrunswhere.com/ hYp://wiki.kenburbary.com/ hYp://twiYersen&ment.appspot.com/ hYp://www.viralheat.com/ hYp://www.klout.com/
Datalicious Pty Ltd

Google Trends, Search Insights, Ad Planner

November 2011

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cbartens@datalicious.com blog.datalicious.com twi=er.com/datalicious


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Data > Insights > Ac(on

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