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The following questions have been taken from the Cambridge Checkpoints 2007
– VCE IT Applications – Potts. (Also check out the online quizzes at
www.cambridge.edu.au/checkpoints)
CHAPTER 3
Problem-Solving Methodology
Question 2
For each statement listed below, indicate if it is a solution to an
information problem or a situation in which a problem can be identified. If
your response is a situation involving a problem, state the problem.
a. The local video store decides to use a mail merge facility to create a
special advertising letter to customers.
d. The local sports store needs to ensure that its customer details are
entered accurately into the database.
Question 3
Explain the difference between a procedure and a technique. Use an
example to demonstrate the difference.
a. Two lists of the possible input data items for the information system
associated with the business are set out below. From each list indicate
which is the least essential data item.
b. What other output, apart from the email, would tutors expect to receive on
a regular basis?
a. Identify two items (other than the client’s name and contact details) of
input data that would need to be collected by the staff member to prepare
the quote.
Item 1:
Item 2:
c. Select any two of the steps of the problem solving methodology listed
below. Explain what occurs in each step and provide an example of what
Top Shades would do in the selected steps to implement their quoting
system.
Steps
• Design
• Develop
• Test
Client
Clients
Stock
Template
Top Shades
Using the diagram above, identify the folder into which you would store
each of the following files.
Difficulty two:
Recommendation:
Question 13
Distinguish between the following types of testing:
a. Benchtest
b. Benchmark test
c. Acceptance testing
Question 15
Identify two aims of the evaluation stage of the problem-solving methodology.
1.
2.
Question 16
For each of the following new or updated systems, indicate when an evaluation
of the changes should occur and what information would be sought.