MasterDoc User Reference Guide

TM
MasterDoc
User Reference Guide
Copyright © DynoPlex, Inc 2002-2007

Version 4.1
MasterDoc User Reference Guide
Table of Content
REQUIREMENTS AND COMPATIBILITY .............................................................................................................................3

DOWNLOAD...............................................................................................................................................................................4
ACTIVATION ..............................................................................................................................................................................6
EFILE .........................................................................................................................................................................................11
MASTERDOC ...........................................................................................................................................................................17
VIEWALL...................................................................................................................................................................................27
EOFFICE ...................................................................................................................................................................................30
ATTACHMENTS PROCESSING IN BLACKBERRY MAIL CLIENT...............................................................................31
EZCASE.....................................................................................................................................................................................33
EZCASE DESKTOP ................................................................................................................................................................37
EFILE DESKTOP .....................................................................................................................................................................43
PRINTERS.................................................................................................................................................................................46
TROUBLESHOOTING ............................................................................................................................................................46
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1. Requirements and compatibility

Dynoplex eOffice is compatible with all BlackBerry devices. According to the number of applications
of the suite you are going to install it requires from 690Kb to 1.5Mb of free memory space (see the
table below to get acquainted with basic requirements):
Products\Bundles Required Memory

Space
eOffice Professional:
eFile
eWord
eCell
eSpell
ViewAll
eZcase
1.95 Mb
PlayAll
Print
Fax
Online File Storage
Attachment Editing
Remote Desktop Access
Opera Mini
MasterDoc
eFile
ViewAll
PlayAll
1.20 Mb
MasterDoc
Online File Storage
Attachment Editing
Remote Desktop Access
eSpell 1.60 Mb
You can check free memory under Options->Status->File free.
Note 1: All bundles and standalone applications require eFile and core applications installed on
the handheld.
Note 2: Applications can be installed on local built-in memory only.
Note 3: For old BlackBerries with RIM OS 4.0 and 4.1, apart from memory requirements there
are also limitations on number of supported modules. It won’t support more than 255 modules.
If the number of installed modules exceeds this value some of applications will stop working.
You can check modules installed on your handheld under Options->Advanced Options-
>Applications->modules.
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2. Download
DynoPlex provides two different ways of loading its applications on the handheld to make this
process more convenient and reliable. You can use any of the methods described below. Please
follow the installation procedure carefully and pay attention to the notes at the end of each section.
This will help you to set up and configure the software correctly and avoid installation issues.
2.1 OTA installation
OTA (Over-the-Air) installation allows you to install Dynoplex applications directly on your
BlackBerry®. This is the most quick and convenient way to load the software. If something doesn’t
go as it is described please go to section 2.4 “Troubleshooting”.
Follow the steps below to install the applications:
1. Open BlackBerry Browser
2. Go to www.dynoplex.com
3. Select Mobile Version
4. Click on “Downloads“ link
5. Select application to download
6. Press Download button
The application will be automatically downloaded and installed on you device.
Note 1: If you wish to have the ability to transfer files from your desktop to the device over-the-
air installation requires some additional steps to be performed – you should also download and
install eFile on your desktop.
Note 2: If you install eSpell or any bundle which includes this application the dictionaries will be
loaded afterwards, when you initially run the application.
Note 3: Some applications are not available for OTA installation.
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2.2 Desktop installation
Desktop Installation is another way to install native BlackBerry software and 3rd party applications.
Though it takes more time than OTA one it automatically loads all necessary files and modules. For
instance it loads eSpell dictionaries alongside with the installation of applications. If something
doesn’t go as it is described please go to section 2.4 “Troubleshooting”.
Before loading Dynoplex applications please check whether handheld software and BlackBerry
Desktop Manager have the same versions. You can check handheld software version under
Options->Status on your device. To check BlackBerry Desktop Manager version please launch it
and press Help->About.
Use the instructions below to load software and install it on the handheld:
A. Download the applications on the computer
1. Go to http://www.dynoplex.com
2. Click on Downloads
3. Download your application
B. Install the applications on your computer
1. Close BlackBerry Desktop Manager

2. Plug your handheld to the desktop
3. Run the installation script downloaded in the step A
4. Follow the prompts to finish the installation.
C. Install Dynoplex applications on your device
1. Plug your handheld to the computer

2. Launch BlackBerry Desktop Manager
3. Open Application Loader
4. In the new window hit next. The communication will be established.
5. Hit next and you’ll see Application Selection Window
6. Check all Dynoplex Applications
7. Check MemoPad and Tasks
8. Hit Next. The list of the applications to be installed will be presented
9. Hit Finish
2.3 ViewAll converter installation
If you wish to convert files to ViewAll compatible (convert for viewing) format you should install
ViewAll converter on your desktop.
1. Please go to http://www.dynoplex.com/downloads_v41.shtml and download ViewAll converter

on your desktop.
2. Run the installation script
3. Click on yes or OK every time it asks you to install new utility
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2.4 Results
When product is installed new icons appear in

the main screen of your BlackBerry ®. They are
eFile, eOffice and MasterDoc 1 . Please see
detailed information in the corresponding
sections.
3. Activation
3.1 Trial
By default DynoPlex provides 7-days trial for all applications. To sign up for a free trial you should
launch eFile and select “Sign up for a free trial” option to start evaluating the product. During this
period this will be fully fictional copy. When trial expires the application will be blocked and you’ll
have to put an activation key in to unlock it.
3.2 Activation Key
Activation key is automatically provided when purchase is complete. You can find it in one of your
purchase confirmation e-mails. Though notifications from various resellers look different, as a rule
they contain the following information:
• Order ID
• Customer Name and contact information
• Activation key
Each key consists of 15 characters and used during the activation process.
3.3 Product Activation
All activations of Dynoplex products go through network connections and require data plan. If you
are activating the copy for the first time please use the instructions below to activate your copy. In
1
MasterDoc icon appears only in case this application is included in the installation bundle.
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case you have changed devices and need to transfer the license to the new handheld please go to
section 3.3 “Changing Devices”.
Open eFile and select “Activate Commercial License” in the

registration wizard.
Put your activation key in and when it is done click on

“Submit”.
In the new window you should fill in personal info. Click on

“Apply Personal Info” to complete registration.
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3.4 Changing Devices
If you are going to change your handheld you should transfer your license first. To do that please go
to www.dynoplex.com, enter My Account section and log in using your User ID and password which
were included in your registration confirmation e-mail. Then click on Profile Management and
enter your new device PIN. You can find your device PIN number under Options->Status on the
handheld. When it is done your license is ready to be reactivated. Please open eFile and select
Confirm Existing Registration in the registration wizard and click on Submit. You do not need to put
any activation keys in again.
3.5 Buy Now 2
This option allows users to purchase applications right from the handheld. Buy now option comes up
in the registration wizard. If you’ve already registered some applications before and registration
wizard doesn’t pop up on the launch of eFile you can easily invoke it by going to Start->Settings-
>Register.
When you click on Buy Now the screen looks as it is shown on the picture.
2
This option is not available in some releases. All purchase information goes through secure connection and processed by
DynoPlex Inc.
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To learn more about product components click on Details. To get back to Buy Now dialog click on
Cancel.
Click on Continue to purchase a product. The following screen comes up. It shows the list of
selected applications and prices.
Click on Back if you wish to edit your shopping card. Click on Continue to get to next screen. Fill in
personal data. All fields are required.
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Click on Continue to get to next screen. Fill in credit card information in this dialog. All fields are
required. Visa, Master Card and American Express card types are supported.
Click on Purchase to complete. If data is valid eFile shows the following dialog with total price. Click
on OK to close it.
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4. eFile
4.1 eFile Overview
eFile is an advanced free BlackBerry file manager. It provides quick access to all Dynoplex applications
and allows browsing files stored locally on BlackBerry built-in memory, SD cards and online file storage
(see section “Online file storage”). It also includes key functions for updating, registering, adding and
erasing applications. Users can easily create folders, rename files and move them between directories.
File type associations allow immediate application launch from eFile.
4.2 Launching
When you first launch eFile it shows standard

BlackBerry security message. Please check all
boxes in this window and hit allow this connection.
Otherwise you won’t be able to access device built-in
memory and SD-cards from eFile.
4.3 Navigation
eFile user interface looks as it is shown below. It has 5 main elements divided by functionality:
• Date and Time

• Toolbar with buttons to run different
commands
• Start Menu for launching applications,
configuring settings and other options
• Shortcuts for applications
• File management contains tree view
panel (right pane) and list view panel (left
pane) delimited by a vertical line to
browse file and folders
There are several ways to navigate in eFile:
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- Use tree and list items in the toolbar to access left and right panes for files and folders navigation
- Click Start button and select Focus item and choose any of the offered options
- You can also switch between the elements by holding ALT button and pressing the wheel
You can also alter the width of the tree view and list view panels. To do that, highlight one of the
panels, and then start rolling wheel clockwise or counterclockwise (or left and right in case your
BlackBerry ® has trackball) while holding down the ALT button.
Now you can also navigate using mouse cursor by clicking on the icons as you do it on your
desktop. To activate mouse you can type word “mouse” while in the screen of eFile or go to Start -
> Settings -> Interface and check this option to activate.
4.4 Start Menu
Start Menu contains the following items:
• Programs – provides list of installed

applications and allows you to launch
them by clicking on the corresponding
icons
• Recent – shows the list of currently

opened files
• Settings – this submenu contains list of

the items which provide you access to
various settings and configurations of the
system (see section 4.4)
• Focus – shows list of general

components of eFile
• Search – looks for files and folders located in the built in phone memory and extension cards
• About – contains information about current version of eFile
• Exit – closes eFile
4.5 Settings submenu
The settings menu group can be evoked through Start ->

Settings and looks as it is show on the picture.
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It contains the following items:
• Add programs – In case you decide to extend your

Dynoplex package with additional applications this option
allows you to download and install software wirelessly. It
contains the list of all Dynoplex applications. If you wish
to load a new one – just click on add button on the right
to the application label. Remove button completely
erases application. If application is already installed on
the handheld it has only remove option in other case it
has Add button right to its label.
• Interface – launches the main window visual

settings dialogue.
Mouse - turns on mouse in eFile Dynoplex applications
Show toolbar – shows/hides the toolbar
Theme – changes theme interface
• Network – enables to configure network settings
• Printers – this option allows you to manage you network and Bluetooth printers. In order
to use network printer you should have BES (BlackBerry Enterprise Server) and
eFileServer installed. Individual clients can use PDA printers (see section “Printers”).
• Register – launches registration wizard for activating the copy and check applications’
license status. Each application has its registration status as it is show on the picture
below:
• Registry Editor – launches register editing utility
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4.6 Files and folders
All operations in eFile are initiated either through a popup

menu or through the toolbar buttons. To access the menu,
click the roller wheel while standing on any folder or file. The
following are basic folder and file processing operations in
eFile: creating, opening, closing, copying, pasting cutting,
renaming and deleting. The full path to the current folder is
displayed in the program title row. eFile contains two root
folders by default: Local and Network. Local folder contains
files and folders operated by eFile FS. Network folder
provides access to online file storage. These folders are
parent to all user folders and files and cannot be removed or
renamed
If your device runs OS 4.2 or higher you should also have

Internal folder to access both built-in flash memory and
micro-SD cards. Under Internal you can find Device and SD
card folders for internal and card memory respectively.
You can create a new folder using one of the two following
methods:
• Highlight the parent folder, then evoke the menu by

pressing the wheel and choosing the “New Folder” item
• Select the “New Folder” button on the toolbar a popup menu

appears with multiple options. Choose ‘New Folder’. Name
your folder and confirm your action by pressing ‘Create new
folder’ in the dialogue that appears to complete the operation.
Additionally, the tree view folder options menu contains the following items: ‘open’, ‘rename’, and
‘delete’, which allow the corresponding operations. “List view” options give extra functionality to
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folder operations: ‘up’ (to move up the folder hierarchy), ‘cut’, ‘paste’ (appears when ‘cut’ is already
selected) and ‘copy’.
Note: You are not allowed to create any folders on a root level of eFile
4.7 Date and Time
There is a Date and Time option in the right

bottom corner of eFile. If you highlight the option
current date will be displayed.
Click once to see full screen of Date and Time

utility.
4.8 Registry Editor
Registry editor was designed to simplify configuring the application and fixing different issues.
Please do not make any changes yourself in device register this can cause unpredicted issues.
Format is an internal eFile file system command which completely erases eFile internal data and
brings the system to initial conditions. It is used to resolve critical issues when data is corrupted or
something goes wrong during installation process. You can evoke this command by launching
Registry Editor under Start-Settings in eFile and pressing the wheel to evoke application dropdown
menu.
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Note: if format is performed all data stored in eFile will be removed without any
possibility to restore. Please back up all necessary data before calling this command.
You can transfer all valuable files on your desktop using eFile Desktop application (see
section 12).
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5. MasterDoc
5.1 MasterDoc overview
MasterDoc is a perfect bundle for active BlackBerry ® users who need to perform a lot of
the job out of the office. It provides ultimate abilities for document management such as
printing, faxing, wireless desktop connection.MasterDoc comes with the following features:
• View All is an advanced file viewer which allows to browse most of the popular file
formats such as PDF, DOC, TXT, JPEG, PNG, GIF, XLS
• Printing enables to print files right from the handheld via personal Bluethooth printer
or network printer.
• Desktop Access and Search provides you with wireless access to the files located on
your desktop.
• Play All is a media player which supports WAV and MP3 files.
• Online File Storage enables to store files on a remote secure server. It is also
responsible for file conversion 3 .
5.2 Navigation
After launching MasterDoc looks as it is shown

on the picture. It has 8 icons which provide quick
access to its features. To switch focus from icon
to icon just scroll the wheel (trackball).
3
File conversion is used to make documents created on the desktop compatible with BlackBerry devices as file system of
handheld and PC is different. Only JPG and MP3 files come to device without conversion.
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By default it shows first 5 icons and if you wish to

see other 4 press “More” button to view the next
page. Press “Back” button to get back.
5.3 ViewAll
ViewAll option launches ViewAll viewer which enables to view images and converted PDF, DOC,
XLS and PPT files. For details go to “ViewAll” section.
5.4 Store
Store option launches eFile which provides

access both to local and network storages and
configure system settings. For more details go to
“eFile” section.
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5.5 MyPC
Desktop option opens Network/desktop folder

which allows you to connect wirelessly to your
desktop and enables to browse files and folders
located there, download them on the handheld
and even view and edit. To use this service you
should have BlackBerry with data plan and eFile
Desktop launched on your PC with Desktop
Access Service activated (see section “eFile
Desktop”). You can also access your desktop
folder via eFile application under Network folder.
5.6 Print
Print option allows users to print images, documents and spreadsheets right from the handheld via
network or personal Bluetooth printers with PCL (Printer Common Language) support.
When you launch Print feature it up file browser

to select the file location.
Select the file you want to print and click on

“Open” button. Press “Cancel” to close the
dialog.
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Next screen is a print management dialog. It

shows a list of available printers and enables
to edit printer settings and add new printers.
Click on “Add Printer” to add a new printer.
Highlight a required type in the dialog and click

on “Select Printer Type”.
If now Bluetooth printers paired with handheld

the application shows an appropriate message
as it is show on the picture. To pair a Bluetooth
printer with handheld go to Options->Bluetooth->
click on “Add device” and configure your printer.
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If you select a Network printer the application

shows the following dialog. To find you Network
printer fill in the data and click on “Start Search
Printer” button.
Click on “Show All Printers” to view all available

Network printers. Then select a printer and press
“Add Printer” button.
The printer will appear in the list of available

printers. You can remove it from the list by
clicking on “Delete Printer”.
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Click on “Printer Properties” to view your current

printer configuration. To close the dialog press
“Cancel”. Click on “Apply Printer Properties” to
apply changes.
Click on “Close” when you finished configuring

your printer. And then press “Print” button in
next dialog to start printing.
5.7 Fax
Fax launches file browser to select a file. If you want to send a file, highlight it in a file browser and
click on “Open”. The application will ask you to select an available fax machine. This option supports
both network faxes and internet faxing.
5.8 Play All
Play All is a media player which supports the following audio formats: WAV, MP3, MID, MIDI, BMF,
AU, SMF, KAR, AMR, AWB, MP1, MP2.
PlayAll has three basic functions.
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1. Record voice
2. Play Music
3. Play Video
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Play All screen in play music mode looks as it is

shown on the picture. It has the following basic
items:
• Title row with application name and

the opened file
• Play All status screen with prompts

and opened file name and statistics
• Control bar with buttons to control

playback, volume and file open
• File duration information pane
To record a new track click on microphone icon in the main screen of Play All.
Click on stop button to save a record. The select file path and type in file name and click on Save.
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5.9 Send file
Send file option provides quick and user-friendly

interface when sending files as attachments. You
can send files located on your local device
memory, SD-cards and network storages.
When you click on Send File option it shows file

browser screen to select a file. Select the needed
file and press Open.
Contact selection screen will appear. If you have

no contacts the screen will be blank. In this
dialog you can also create and save new contact
(“Create New Contact” option) or enter an e-mail
address to use once without saving (in this case
enter the recipient’s address and click on “Use
once as e-mail”.
When contact is selected the following screen

comes up. You can add unlimited number of
recipients by clicking on “Add Another Contact”
button. If you select contact by mistake you can
easily remove it from the list by clicking on
“Remove Contact”. When recipients’ list is
created press “Continue” button to send the e-
mail.
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Next screen suggests you to fill subject line and

check recipients’ addresses.
Next, the notification will come up saying whether

or not your email sent successfully.
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6. ViewAll
6.1 View All overview
View All is an advanced file viewer which allows to browse most of the popular file formats such as
PDF, DOC, TXT, JPEG, PNG, GIF, XLS. It displays full-size pictures and provides zoom option to
view full image and its details.
6.2 First Launch
On first launch View All shows standard

BlackBerry security screen. Please check all
boxes here and press “Allow this connection”.
Otherwise you won’t be able to access micro SD-
card and built-in flash memory.
6.3 Opening files
When View All is launched it shows file browser for file selection.
It displays only those files which are compatible with View All.
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6.4 Viewing files
When file is opened it shows general structure of the document as a set of pictures. If you wish to
view one of the pages in full-size, you should highlight it and press the wheel.
Dropdown menu will appear with several options

to open the page. Select one of them and the
image will be displayed.
View All window has 3 main elements:
• title row with application name, file name,

zoom settings
• image area with image itself
• and navigation area which show current

position of the screen on the page
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6.5 Dropdown menu
Dropdown menu contains additional options

for image viewing, printing and saving. To
invoke dropdown menu press the wheel or
BlackBerry button in case your device is
trackball operated.
This menu contains the following items:
• Open – launches Open File dialog to

open a new file
• Save As – launches Save As dialog to

save current file
• Thumbnails – switches viewer to thumbnails mode, shows thumbnails of document

pages
• Next Page/Previous Page – opens next/previous page
• Show Magnifier – shows/hides magnifier (see details in “Magnifier” section)
• Zoom In
• Zoom Out
• Fit to Width
• Landscape
• Print
• Options
6.6 Magnifier
When magnifier option is activated it is looks

as it is shown on a picture. It allows you to
zoom any part opened document. You can
move magnifier left and right, up and down
using BlackBerry® trackball.
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7. eOffice
eOffice is an application manager. It contains

quick-launch icons for Dynoplex applications
and shows recently opened files. eOffice
screen looks as it is shown on the picture. It
has two panes. The top pane contains
applications icons and the lower one shows
shortcuts for the recently opened files.
You can collapse/expand panes by clicking

on the collapse/expand option in the menu.
When the top pane is collapsed you are able
to see more file icons.
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8. Attachments Processing in BlackBerry Mail Client
If you are using standard BlackBerry® mail client to send/receive e-mails the attachments
saving procedure is as follows.
Open e-mail with attached file and invoke menu. It

should have two options provided by Dynoplex: View
Attachment and Edit Attachment. If you click on one
of the options your handheld sends request to Dynoplex
server for file conversion.
When you click on any of the options the screen with

the list of attached files comes up. If the files are not
saved yet you’ll see clock icon right to their names and
information that application is retrieving attachment
information.
When attachment processing is finished it shows a

green tick that indicates that files have been
successfully converted.
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Invoke dropdown menu to obtain list of available

commands. Depending to the file the menu will contain
different number of options. For PDF file it looks as it is
shown on the picture.
Preview – shows file’s thumbnails for further opening in

ViewAll
Open with ViewAll – opens file in ViewAll application
Save Native – saves file in native format, so they do not

pass any conversion
Save for ViewAll – saves in a ViewAll compatible format
As Word documents files and Excel spreadsheets

support editing some additional options provided.
Open with eCell/eWord – opens file for editing in an

appropriate application.
Save for eCell/eWord – saves files in eWord (eCell)

compatible format for further editing.
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9. eZcase
9.1 eZcase Overview
eZcase™ is a secure data storage application for BlackBerry. eZcase™ is designed to safely
and securely store all your personal and sensitive data. Simple intuitive interface makes access
and retrieval of information a snap: when the entry is selected, it takes only a glance to see all
the relevant data in the preview pane. eZcase™ is using a strong industry standard encryption
algorithm making it one of the most secure data storage applications for the mobile devices.
When used in conjunction with Wireless Document Delivery service encrypted data files could
be backed up wirelessly and securely stored on the remote server.
eZcase™ key features:
- Convenient templates for multiple record types with customizable fields.
- Secure storage of sensitive information in the encrypted format.
- Multiple file support for storage and profiling.
- Record preview pane.
- Synchronization with PC for backup.
- Wireless backup function with the use of Wireless Document Delivery service.
9.2 Main Window Elements and Navigation
After launching eZcase, Blackberry screen will

look as it is shown on the picture below.
Following are the main elements of the program

window:
• Title row with the name of the current file
• Toolbar with buttons to run different commands
• Filter combo box to filter records by type
• Application data grid.
Operations in Safe are initiated either through a drop down menu or through the toolbar
buttons. To access the menu, click the roller wheel while standing on data grid. The menu has
two sections: the top with plus or minus signs next to the items, and the bottom, with submenu
commands. Clicking on a top item with ‘+’ next to it will expand the submenu commands for that
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item in the bottom section. Clicking on the submenu command will execute the selected action.
To switch between toolbar and data grid, click the wheel while holding <Alt> button.
9.3 File Processing
The following are basic file processing operations in eZcase. Name of the current file is
displayed in the program title row. When launched, eZcase loads last opened document or
creates new file if it’s launched for the first time.
You can create new document using the two

following methods:
• Select File→New
• Select the New button on the toolbar
When you create a new file eZcase shows Enter

password dialog. Later, to open the document
you’ll have to put it again, otherwise it won’t let
you view the content.
There are several ways to open an eZcase

document stored in Blackberry memory:
• Select File→Open
• Select the Open button on the toolbar
Then, you will see the dialog box Open, as it is

shown on the picture. Choose a document you
want to open from the list of all documents and
select Open.
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To save the current document, click on File→Save.
eZcase allows you to open and save files located on a remote server wirelessly.
You can also change current document’s password by selecting File→Change password from the
menu.
9.4 Data Preview
To preview record’s data, go to Record→View from

the menu or select one of the record types in filter
combo box. To return to default record view select
Record→All or just press Escape button.
9.5 Data Entry
To add a new record choose Record→Add New

Record from the menu. eZcase will display record
type dialog shown on the picture below.
You can use one of three predefined record
templates:
• Credit card
• E-mail account
• Password
Or create a custom record with your own fields
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When the focus is located in the Fields area, the content of the currently selected field can be
modified. To edit the existing field content, press the Enter button while the cursor is on the
value you want to edit. To overwrite the field content, place the cursor on the field and start
typing new data. To leave the field data area without saving the changes press Escape button.
To save the changes, press Enter button or click the roller wheel.
You can copy/cut and paste field with its value. For these operations you can use popup menu
or toolbar buttons. Also you can rename fields, insert your own fields and delete not used
ones.
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10. eZcase Desktop

10.1 eZcase Desktop Overview
eZcase Desktop can be used for quick data input on the computer instead of the device as well as
importing data from other secure data storage applications. eZcase Desktop works on files placed in
special folder on the PC. This folder contains files synced from the device by the eFile Desktop, as well
as files created in eZcase Desktop. Files from this folder are automatically synced to the device by the
eFile Desktop Add-in (you need to configure the Add-In according to instructions in Section 8 of this
document).
10.2 File Processing
The following are basic file processing operations in eZcase Desktop. Name of the current file is
displayed in the program title row. When launched for the first time, eZcase Desktop creates a blank file.
You can open an existing document using the two following methods:
• Select File->Open
• Select the Open button on the tool bar
Then you will see the Open File dialog. Choose a document you want to open from the list of all
documents and select Open.
There are also several ways to create a new document:
• Select File -> New

• Select the New button on the toolbar
To save the current document, select File→Save or use Save button on the toolbar. To save the
document under a different name, select File→Save As… Then, you will see the Save File dialog box.
Choose name and path of the document you want to save and select Save. After that, you will see the
following dialog box:
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In this dialog box you need to enter the password, password must be at least 6 characters long. You can
also change current document’s password by selecting File→Change password from the menu.
There are different visual areas shown on the eZcase Desktop:
1. Record List – Shows a;; records in the file
2. Preview – shows details of the record selected in the Record List
3. Toolbar – includes button for quick access to the most frequently used areas.
4. Status bar
Each component (except for the Record List) can be enabled or disabled using checkboxes located in
the View menu item.
9.3 Data Entry
To add a new record go to Record->Add New Record from the menu or select the Add New Record
button on the toolbar. eZcase Desktop will display record type dialog box shown on the picture below:
You can use one of three predefined record templates:
1. Credit card
2. E-mail account
3. Password
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Or create a custom record with your own fields.
You will see next dialog box. You should give the name to record which has been selected.
When the focus is located in the Fields area, the content of the currently selected field can be modified.
To edit the existing field content, press the Enter button while the cursor is on the value you want to edit
or select Edit value button in the dialog box. To overwrite the field content, position the cursor on the
desired field and start typing new data.
In this dialog box you can rename fields, create your own fields and delete not used once with Add,
Rename and Delete buttons. Context menu is available for these options too. To use context menu click
right-mouse button on the field name.
You can copy, cut and delete field with its value. For these operations you can use context pop-up menu
buttons. Also you can undo the last action in this context menu. To use this context menu right click on
the Value field.
39
To leave the field data area without saving the changes press Escape, or select Cancel button. If you
have done some changes, next dialog box asks you if you want to save them.
You should answer No to accept exit without saving the changes. To save the changes, click on Yes.
To leave the field data area and save the changes, select Save button or press Enter.
10.4 Data Preview
eZcase Desktop allows you to import data from other secure data storage applications, including those
running on handheld platforms other that the BlackBerry.
To import data into eZcase, the data has to be exported from the other application into a file in CSV
format.
40
To start the import process once the file is saved in CSV, you have to select File→Import. You will see
the File Open dialog which will enable you to select the file to be imported.
Once the file is selected, it is parsed by eZcase Desktop and the Data Import Wizard will guide you
through the process of mapping data in the file’s columns and categories into the eZcase’s records.
First, you need to select the column which defines the record type in the imported file.
Once the column is selected, Data Import Wizard will go through each record type from the imported file
and will ask you to define which eZcase’s category the record matches to and also how the columns of
the imported file map into the eZcase’s records.
41
After all records are categorized and mapped, the wizard initiates the import process and all the data
from the imported file is read, mapped and placed in the eZcase’s file it is available for editing.
Once the editing is complete, the new eZcase file has to be saved and it can be synced onto the
BlackBerry by using the eFile Desktop sync (see Section 8 of this document for instructions).
42
11.eFile Desktop
a. Overview
eFile Desktop is a PC solution which enables users to transfer files from desktop to BlackBerry using
USB cable, share desktop folders for wireless access get device screenshots.
eFile Desktop converts files for compatibility with BlackBerry OS as desktop and handheld file
systems are very different. Please notice that after conversion some document formatting can be
lost because of the device limitations.
b. Installation
eFile Desktop appears automatically if you install your applications via your PC using BlackBerry
Desktop Manager, so if this is your case you can easily skip this section and go to the next one. You
can find eFile Deskop under Start-Programs-Dynoplex-eFile on the PC.
In case you used OTA installation you should download the application and install it.
You can find the installer on our website: go to www.dynoplex.com and then click on “Downloads” to
enter application downloads section or use this direct link:
http://www.dynoplex.com/downloads_v41.shtml. Find eFile and click on Download.
When you click on download you will be suggested two options: Run and Save. You should click on
Save option and select the path where to save the installer. When it is loaded connect your
handheld to the PC and run the file. It will be unpacked and installed on the desktop. You’ll be find
new its icon under Start-Programs-Dynoplex-eFile.
c. Navigation
When eFileDesktop is launched it looks as it is shown on the picture below.
The window is divided into two panes. Left pane is your computer and right one is your desktop. The
window is separated by vertical line with right and left directed arrows. These arrows become active
when you highlight files and transfer them from BlackBerry to desktop and back.
There is dropdown menu above each pane with files and folders tree to navigate. Left pane
dropdown menu contains only two choices Wireless Server and Device Files.
43
If you select device files current device file system will be displayed with files and folders. When you
select Wireless Server it comes up with the following screen:
Enter your username and password to connect to the server. This solution allows you to view files
and folders stored in your account on Dynoplex server which are also accessible from your device.
44
d. Transferring Files
eFile Desktop is a powerful tool which enables you to transfer files from BlackBerry® to desktop and
back. Use the instructions below to transfer your files.
1. Launch eFile Desktop. You can find its icon under Start-Programs-Dynoplex-eFile-eFile Desktop
on your PC.
2. Connect the handheld to your computer
3. If you wish to transfer a file from your computer to the handheld locate the needed file in the l
pane, highlight it and use the arrow in the center of the screen to transfer files from left to right.
The following dialog will appear:
• Transfer Without Conversion (Native)

If you wish to keep your files unconverted select this option. In this case you won’t be able to
view or edit files with ViewAll, eWord or eCell applications as they do not support files in native
format. This option can be used if you simply wish to keep the files on your BlackBerry without
any quality and formatting lost.
• Convert for Editing (eWord/eCell)

In case you wish to edit your documents with eWord or eCell please check “Convert for editing”
box. As BlackBerry has limited calculating resources some extra data like advanced formatting,
images, macros won’t be preserved while conversion in order to make them compatible with
handheld.
• Convert for Viewing (ViewAll)

This option will convert your files to images (.PNG) which are supported with ViewAll. Please
note that images do not support any editing, so this option is only for viewing.
e. Configuring BlackBerry-Desktop connection
Using eFile Desktop yiou can share your folders to be accessible from your handheld. In this case
you should have BlackBerry phone with data plan, Desktop Access service by Dynoplex and internet
connected PC.
To configure your system for this service select “Wireless” in the right dropdown menu and login
using your user ID and password. This formation is provided automatically by Dynoplex Server after
activating the copy from the device.
45
Then press Remote-Desktop Access Service-Start to start the communication client.
When it is done you can access your desktop files and folders via your BlackBerry®. To do that
open eFile application and open Network/desktop folder. If you wish to have any of the files on your
BlackBerry® you can copy/paste it to you Local or Internal folder.
12. Printers
eOffice allows you to print files right from your BlackBerry®. Currently this application supports all
Bluetooth printers which support PCL (Printer Command Language). As usual these are HP (Hewlett
Packard) printers and some others. Please note that device and printer (print server) BT versions
must coincide for stable functioning. Contact you device and printer manufacturer for more
information. This feature will work without any pre-installed drivers.
13. Troubleshooting
13.1 Desktop installation troubleshooting
• Invalid digital signatures
This message appears when your company doesn’t allow to install 3rd party applications on the
handheld. Please contact your IT department to clarify the situation or Dynoplex customer care
service for assistance.
• No MemoPad or Tasks in the list or application loader says that I do not have some
applications installed
That means that you do not have handheld software installed on your desktop (check in Desktop
Manager -> Help -> About Desktop Manager -> Device Software: your handheld software version
46
should be listed there). This software is used to install 3rd party applications on the handheld and
provides ability to control core BlackBerry features. Go to http://www.dynoplex.com/rimos.shtml to
download this software.
Open the page – Select your carrier – Follow the prompts and download Wireless Handheld
Software for your device
If you do not see your carrier in the list please contact it directly and ask for Handheld Software for
your BlackBerry.
• I’ve installed Dynoplex applications but cannot see any of them in Application
Selection Wizard under Application Loader
There are two reasons which could cause the issue.
1. You do not have Handheld software installed on your desktop (check in Desktop Manager -> Help
-> About Desktop Manager -> Device Software: your handheld software version should be listed
there). This software is used to install 3rd party applications on the handheld and provides ability to
control core BlackBerry features. Go to http://www.dynoplex.com/rimos.shtml to download this
software.
2. If your handheld software seems to be OK you can add Dynoplex applications manually by
pressing “Add” button. Dynoplex modules can be found here:
C:\Program Files\Research In Motion\BlackBerry\Loader Files
Add all .alx files one by one by pressing “Open” in the dialog window.
13.2 OTA installation troubleshooting
• Error 907: invalid code file
This error means that browser you are using doesn’t support applications download service. You
should use standard BlackBerry browser which provides this ability. WAP browsers are not
compatible.
• Error 406: Not acceptable. The page you are trying to load is not supported by the
browser. Please try loading a different page
This error means that browser you are using doesn’t support PHP and JavaScript (most of WAP
browsers are not compatible). You should use standard BlackBerry browser which provides this
ability. Please check the address and use BlackBerry browser to open the page.
• Error 404: page not found
You’ve entered incorrect address. Please check it and try to open the page once again. If problem
persists please contact support.
• I’ve installed some applications but cannot find their shortcuts on the bottom line or
under Start-Programs in eFile…
To resolve this issue perform hard reset on your handheld, i.e. unplug it from desktop and do not
switch it off – just take the battery out, wait for 10 seconds and put it back. Please contact support if
it doesn’t help.
47
Note: If your handheld has special folder for applications eFile and other icons are placed there by
default. You can also check whether applications are installed or not under Options-Advanced
Options-Applications. If you see Dynoplex records there that means that applications are
successfully installed and you need to perform hard reset to get the icons in the screen.
13.3 eFileDesktop conversion troubleshooting
• Error converting files, when moving files from desktop to BlackBerry with conversion
for viewing
This error message means that you do not have ViewAll converter installed on your desktop. Please
go to http://www.dynoplex.com/downloads_v41.shtml and download ViewAll Converter on your desktop
and then run the installation script.
48

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Copyright © DynoPlex, Inc 2002-2007

REQUIREMENTS AND COMPATIBILITY .............................................................................................................................3

1. Requirements and compatibility

Products\Bundles Required Memory

You can check free memory under Options->Status->File free.

Note 2: Applications can be installed on local built-in memory only.

2.1 OTA installation

Follow the steps below to install the applications:

1. Open BlackBerry Browser

3. Select Mobile Version

4. Click on “Downloads“ link

5. Select application to download

6. Press Download button

The application will be automatically downloaded and installed on you device.

Note 3: Some applications are not available for OTA installation.

2.2 Desktop installation

A. Download the applications on the computer

B. Install the applications on your computer

1. Close BlackBerry Desktop Manager

C. Install Dynoplex applications on your device

1. Plug your handheld to the computer

2.3 ViewAll converter installation

1. Please go to http://www.dynoplex.com/downloads_v41.shtml and download ViewAll converter

When product is installed new icons appear in

3.2 Activation Key

3.3 Product Activation

Open eFile and select “Activate Commercial License” in the

Put your activation key in and when it is done click on

In the new window you should fill in personal info. Click on

3.4 Changing Devices

3.5 Buy Now 2

4.1 eFile Overview

When you first launch eFile it shows standard

• Date and Time

There are several ways to navigate in eFile:

4.4 Start Menu

Start Menu contains the following items:

• Programs – provides list of installed

• Recent – shows the list of currently

• Settings – this submenu contains list of

• Focus – shows list of general

• About – contains information about current version of eFile

• Exit – closes eFile

4.5 Settings submenu

The settings menu group can be evoked through Start ->

It contains the following items:

• Add programs – In case you decide to extend your

• Interface – launches the main window visual

Mouse - turns on mouse in eFile Dynoplex applications

Show toolbar – shows/hides the toolbar

Theme – changes theme interface

• Network – enables to configure network settings

• Registry Editor – launches register editing utility

4.6 Files and folders

All operations in eFile are initiated either through a popup

If your device runs OS 4.2 or higher you should also have

• Highlight the parent folder, then evoke the menu by

• Select the “New Folder” button on the toolbar a popup menu

4.7 Date and Time

There is a Date and Time option in the right

Click once to see full screen of Date and Time

4.8 Registry Editor