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Agnes Onyango* works in a medium sized tea farm not far outside the Kenyan capital, Nairobi. She is from a province in the far west of Kenya, close to Lake Victoria. Agnes is a casual worker. Every two months we are fired for two weeks, then we are hired again by the same person. The farm provides her with housing even when she is in between jobs. The pay she says, is not good, its Ksh. 4.83 (4 pence) per kilo. I have been here a year and the pay has not gone up. But on other farms, they get Ksh. 6. I came here from another farm. The owner heard we wanted to join a union. He sacked all of us. He brought about five lorries of soldiers who surrounded us and asked us to vacate the houses. So we left. They didnt even pay us our dues, she remembers. She has not heard about Kenyas minimum wage.
John Masinde* travelled from western Kenya to close to Nairobi to look for riziki (sustenance) because after completing primary school there was no more money. He has been working mainly on this farm, as a casual employee, for four years. Like many in his industry he works six days a week from 6am. The only days I dont come are when Im sick. Time off is a real problem because it translates to fewer kilos picked, which means less pay. As he puts it, your strength determines your pay. He is paid Ksh 4.83 (4 pence) per kg of green tea leaf picked and when production is high can pick over 100 kgs per day. This is however countered by the dry seasons. Then you pick as little as 9 kgs. John feels consumers of tea should try paying a good price so that workers are paid enough. Maybe they are paying a good price but we dont know because they are far. We are still oppressed. Thats not a good place to be, he observes. But if they buy at a low price our condition will just get worse. Life will become as hard as a rock. That is all. On a good day Agnes and John earn between Ksh. 386 (2.87) and Ksh. 579 (4.27)). In the low season which can be three and a half months of the year it could be as little as Ksh. 43 (32 pence). An average family needs around 100 Ksh. (73p) per day purely for food. On top of this, there is the cost of cooking fuel, soap, clothing, school books, medical fees, and other essentials.
Plantation/Estate
Producing country
Buying centre
Factory
Factory workers
Brokers/auction
Direct sale
(30% of the worlds tea)
Buying agent
Tea company
Consuming country
Retailer
Consumers
Producers
Factories
Governments in Can shape the tea market in their countries through a range of policies tea producing including VAT on inputs, tariffs, investment policies, auction regulations and countries national labour standards. Governments in Can shape the tea market through taxes or other restrictions on imports, tea consuming regulatory standards, competition policies as well as by holding companies countries accountable for their practices and impacts overseas. Investors Can inuence the practice of major UK companies, especially the large retailers and food service companies.
200 Sri Lanka 150 North India Kenya Average Indonesia South India Malawi
100
50
1996
1997
1998
1999
2000
2001
2002
2003
2004
2000
1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
2005
There are a number of trends in the UK tea market which are posing new challenges for tea company buyers.
Tea trends Declining market UK tea consumption is declining with consumers preferring soft drinks or bottled water. The value of tea sales in the UK declined by 12% between 1999 and 2004.9 Growth in speciality tea Speciality teas (such as single estate) are booming, with a 50% rise between 2002 and 2004. Fair Trade teas continue to grow rapidly in both the in and out of home markets. According to Euromonitor, novel, speciality and premium products are the bright young things of the UK hot drinks market, stealing the limelight from the stalwarts.10 Price pressures led by own-label Supermarket own-label teas have grown rapidly and are often on the shelf at low prices. Supermarket power is growing rapidly as they consolidate, giving each a larger market share. Standards and traceability New and increasingly stringent standards apply to tea including HACCP (hazard control system), ISO 22000 (new Food Safety Management System) and the European Unions new pesticide residue levels. At the same time there is a trend towards standards that encompass social concerns, including the Ethical Tea Partnership and Fair Trade. Buyers challenge The competition between tea companies is increasing.
There is a need to ensure greater product differentiation, to work towards improved traceability and to raise quality.
Tea companies are under pressure to cut costs - one obvious way is by securing the cheapest possible source of tea supply.
New standards put pressure on tea company buyers to ensure a greater level of traceability, right down the supply chain.
Risk and costs passed on to farmers. No bargaining power with factory. Low wages and very poor working conditions and standards of living.
Retailer demands low prices, frequent promotions and offers no security of tenure.
Retailers support their suppliers through a contract specifying a notice period. Pay sustainable price.
Risk shared, farmers have good understanding of the tea trade, enjoy decent living conditions and are productive.
Tea company forced to cut costs and has no security to plan or build relationships - instructs agent to buy from cheapest source. Factory as price taker. No idea where tea goes, the price it makes or where next order coming from. Has to cut costs. Factory has the information necessary to improve their quality and negotiate a reasonable price with buyer.
Tea company willing to pay a good price in return for a high quality product. Instructs agent to buy from known source.
Buyer builds relationship with certain suppliers to ensure a quality product and traceability.
Impact on lives
Despite their importance in determining the quality of tea, farmers are the most vulnerable in the supply chain. Pressures originating higher up are pushed down, translating into increased risk, higher costs and lower returns for farmers. The implications of this are serious as most tea producing regions in the world are poor, so farmers and workers do not have the social security support Farmers/factories in the best position Farmer relationship with factory Farmers either own, manage or are sufciently well organised to be able to negotiate effectively with factory management. to protect them against such shocks and risks. In Kenya more than 52% of the population live below the poverty line and life expectancy is just 47.5 years. In India nearly half of all children under ve are malnourished.15 This table identies key areas where buyers affect the tea factories position and in turn that of the farmers, their workers and their dependents. Farmers/factories in the worst position Farmers and their workers are price takers - they are kept waiting at buying centres, there are delays in collection and the resulting costs not compensated. There is limited support or extension from the factory. Middlemen/collectors (sometimes called leaf agents) take a large slice of the factory price.
Relationship with buyers Factories know who their principal buyers are and what quality and quantity of produce is required, whether the sale is made directly or through an auction. There is an established relationship with buyers which enables factories to plan ahead and invest.
Factories sell their tea through brokers or middlemen at auction. They have no idea who buys it, where it goes next or the price it makes. Factories with cash ow problems make direct distress sales of tea at very low prices.
Support from buyers Factories are provided with market information by their buyers, and are helped to make business improvements - whether to the quality of their tea or through social programmes such as improved water supplies or better safety equipment. Price matters Whether selling through auction or through direct sales, the factory receives a sustainable price in return for a consistent supply of good quality tea. This ensures a living wage to pluckers and factory workers which can provide decent health care and schooling for children. It also covers the costs of meeting quality and traceability standards and of making other business improvements. Helpful standards Standards are jointly agreed between buyers and factories/farmers. The standards are locally appropriate and relate to issues that farmers nd important. The farmers and factories investment in meeting standards is recognised in the price paid.
No support from buyers at all as no relationship exists. Farmers do not understand why the prices they are offered vary so widely, and are not supported to improve quality.
Receive prices below what is needed to survive. This can translate directly into unsafe working conditions such as long hours or inadequate protective equipment. In the worst scenario this means that pluckers and workers have limited medical care, are unable to provide education for their children or eat a sufcient diet.
Standards are imposed from the outside focusing on protecting the buyers reputation, rather than on issues that matter to farmers and workers. Factories have to comply with a multiplicity of confusing, competing and time-consuming standards which add cost and threaten their businesses viability without the guarantee of sales.
Recommendations
The following recommendations seek to identify ways to improve purchasing practices to meet the ultimate goal of ensuring that good working conditions and basic human rights are respected Tea company/own-label buyers throughout the supply chain. This is a discussion document and we would welcome comments on the following recommendations to tea company, own-label, retail and out of home buyers. Retail/out of home buyers Benet to buyer Benet to factory and farmer
Builds trust and commitment Improves transparency and clarity about exactly what product is required
1. Develop a relationship with your supplier Whether buying tea directly or through the auction system, it is important to develop a relationship with the individual factories you buy from. As well as helping with traceability, once you know who your suppliers are you are in a better position to understand their problems and work together towards improvements.
It is important to develop an understanding of the tea supply chain and how your decisions or those of the tea companies you deal with impact on farmers and workers. Agree a contract with the tea companies you buy from specifying the notice period. This will give some security of tenure to the companies and enable them to invest in building positive relationships with their suppliers. Developing a more secure relationship with tea companies and paying a reasonable price can enable those companies to develop more supportive ways of working with their partners further down the supply chain.
2. Be clear about the terms and length of the relationship Develop a contract or memorandum of understanding with the factories you buy from specifying the length of the relationship or notice period required for termination of the relationship. This facilitates trust, loyalty and makes it easier to make positive long term investments.
3. Work together Tea factories, tea farmers and their workers are important partners in delivering a quality tea product. The more you can work together the better. You could develop specic programmes that: support business or management improvements at the factory help improve tea quality, for example through improved agricultural extension work support improved working conditions for farmers and factory workers provide market information or training to enable factories and farmers to understand the supply chain provide clear communications about pricing decisions. help factories to add value to their tea through local blending and packing operations.
Facilitates quality, business and social improvements Reduces the risk of supply chain disruptions Avoids potential reputational problems
Helps farmers improve quality and achieve a higher price for their tea Leads to better run, more efcient factories Improves working conditions for tea pluckers and factory workers
Benet to buyer
4. Pay a sustainable price for your tea Paying a sustainable price reinforces positive trends and allows for real social improvements for farmers and their workers. At the moment some company buyers simply instruct their agents to get the range of teas needed in their blend at the lowest price but this may mean prices and therefore wages below the cost of living. This causes social hardships as well as posing reputational risks. Instead, together with your chosen tea factories: Work out what would be a minimum sustainable price to ensure that the factory meets its costs of production, has sufcient capital for investment and can ensure that farmers receive a living wage Instruct your agent to honour this price in direct contracts or to top up auction price as required. Standards which help rather than hinder Tea producers already receive the lowest share of benets in the supply chain. In a declining tea market, standards which place signicant additional cost on factories and tea farmers may serve to undermine - rather than support - the type of improvements that the standards are designed to bring about. As a buyer there are a number of issues related to standards you should consider: Ensure that the investment made by suppliers in complying with your standards is reected in the price you pay particularly if you are asking them to make major investments of capital Assess the impact of your standards. Are they designed to benet farmers and their workers by addressing real needs or are they designed purely to avoid reputational risk? If you are insisting on social standards, develop and review these in consultation with your suppliers. This will ensure they address issues that are important to them and do not inadvertently disadvantage smaller growers. By working with local actors (such as NGOs or trade unions) you can develop verication methods which are appropriate to local needs Consider working with other companies to rationalise the number of standards required moving towards best practice and those most locally relevant Under pressure to cut costs or source sufcient quantities, buyers sometimes buy from outside the standards they require. This sabotages the whole relationship, undermining trust and condence, leading to mistrust of standards or a temptation to fake compliance. Instead work to maintain and improve the integrity of your standards.
Consider the impacts of your price demands (as well as demands for promotions, loyalty payments etc) on actors further down the supply chain.
If your company has guidelines around responsible sourcing, make sure these are translated into the way buyers actually purchase from tea companies. As a retailer or out of home buyer make sure you are aware of the number and nature of the different food safety and social standards schemes operating, including their impact and credibility.
Greater consumer trust in standards. Avoids reputational risk Allows companies to show consumers steady, meaningful and veriable improvements for tea farmers and their workers
Standards help rather than hinder real quality and social improvements
Wider recommendations
All the different actors in the tea supply chain have a role to play in making sure that risks and opportunities are more fairly balanced. Individual consumers Ask questions at work or in cafes about how tea is purchased. With enough pressure from consumers, supermarket and tea company practices will start to change. Ask the tea company you buy from to tell you where and who they buy their tea from. Do they chop and change depending on where they can get the cheapest deal or do they commit to a group of suppliers over a longer time period? Demand more information from the tea companies about their pricing policies especially if its cost less than 1p a tea bag! Ask them to publish what they pay and how much tea workers are paid. Demand more information from tea companies and retailers about the impact of their efforts to be more responsible has this just added to the pressures that factories and farmers face or has it brought real benefits? Put pressure on the UK Government to implement the recommendations below. UK Government Support tea farmers to have a stronger voice in international bodies as well as in EU or private sector standards setting. Ensure that aid programming does not contribute to the global oversupply of tea. Support the initiative that African countries have taken at the WTO to improve policies for producers of primary commodities, including mechanisms such as supply management and greater value-addition in-country. Support initiatives which help farmers to organise themselves into groups to help with joint marketing, buying inputs or negotiating prices. Investigate the impact that the concentration of buying power in the hands of a few retailers and a few brands has on competition, consumer choice and on international development targets such as the Millennium Development Goals. Ensure UK companies understand, report on, and are held accountable for, their actions overseas. Investors Understand and take into consideration the impact that the purchasing and pricing practices of the companies you invest in have on the viability and profitability of their supply chain partners on whom they depend for the final product. If you are not happy with their practices, consider moving your investment.
Buying Matters
Traidcraft Exchange is the UKs only development charity specialising in making trade work for the poor. In collaboration with local partners we work to create opportunities for poor people to harness the benefits of trade, helping them to develop sustainable livelihoods and offering them hope for a better future. Traidcraft also aims to use the experience of its sister fair trade company, Traidcraft plc, to improve wider trade practices. This report is part of The Responsible Purchasing Initiatives work to improve the purchasing practices of EU companies so that minimum human rights standards are realised by the workers and farmers in the developing countries involved in producing products. We would welcome your feedback on this report. Please e-mail your comments direct to: responsible-purchasing@traidcraft.org.uk Or visit our website www.responsible-purchasing.org
Acknowledgements
We would like to thank all those businesses, researchers, investors and NGOs who have helped in compiling this report. In Kenya we would particularly like to thank Jacob Omolo of IPAR for the initial research and Ian Gatere of IEC Strategy Ltd for researching and writing the case studies.
Photo credits
Cover photo by Shailan Parker. All other photos by Charles Kamau, IEC Strategy Ltd.
References
* 1 2 Names have been changed and faces blurred to protect the identity of these workers. Throughout this report tea is used to refer to products made from the shrub camellia sinensis, whether green tea or black tea. Tea made from fruit or herbs is not included. The report draws on research conducted for Traidcraft by Jacob Omolo of IPAR in Kenya, Impact of UK Purchasing Practices on Small and Medium Business in Kenya September 2006. International Tea Committee, Annual Bulletin of Statistics 2006 Tea Board of India, Tea Board of Kenya, websites 2007 International Tea Committee, Annual Bulletin of Statistics 2006 Food and Agriculture Organisation The State of Agricultural Commodity Markets 2004 International Tea Committee, Annual Bulletin of Statistics 2006 International Tea Committee, Annual Bulletin of Statistics 2006. Please note these figures are approximate and are based on the assumption that all tea retained in producer countries and all imports into countries have been consumed. Mintel, Tea and Herbal Tea, UK Market report February 2005 Euromonitor Hot Drinks in the UK Executive Summary August 2006. Speciality tea figures from Mintel 2005 as above UK Tea Council website 2007 UK Food and Drink Federation Out of Home Group various, see www.outofhome.org Mintel Tea and Herbal Tea Market report February 2005 UK Competition Commission, Emerging Thinking, January 2007 United Nations Development Programme Human Development Report 2006
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Traidcraft Exchange Unit 306 16 Baldwins Gardens London EC1N 7RJ UK Tel: +44 (0)207 242 3955 Fax: +44 (0)207 242 6173 Email: policy@traidcraft.org.uk www.traidcraft.org.uk
The publication of this report has been funded the Department for International Development