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the National

Safety

the National Safety Psychology Conference 2011 Understanding Risk Factors and Building a Psychological Commitment to

Psychology

Conference 2011

Understanding Risk Factors and Building a Psychological Commitment to Safety to Make Goal Zero a Reality

Liquid Learning is delighted to present the National Safety Psychology Conference 2011 – the premier event for leading professionals who are involved in implementing safety in organisations to achieve zero harm and improve the wellbeing of employees.

FEatUREd SPEakERS

Norman Jennings Chairman Norman Jennings NSW Mine Safety Advisory Council Heather Jackson Manager, Industry Assistance Unit NSW Department of NSW Mine Safety Advisory Council Heather Jackson Manager, Industry Assistance Unit NSW Department of Trade and Investment, Regional Infrastructure and Services

18 & 19 October 2011 Sydney Harbour Marriott at Circular Quay EXPLORE

Professor Beverley Raphael Population Mental Health and disasters University of Western Sydney Population Mental Health and disasters University of Western Sydney

Associate Professor Dr Herbert Biggs Faculty of Health, School of Psychology and Counselling, Centre for Accident Research and Road Associate Professor Dr Herbert Biggs Safety Queensland Queensland University of Technology (QUT) Safety Queensland Queensland University of Technology (QUT)

Kelvin Genn General Manager Safety and wellness Sinclair Knight Merz General Manager Safety and wellness Sinclair Knight Merz
Kelvin Genn General Manager Safety and wellness Sinclair Knight Merz

Dr Rod Gutierrez Principal Psychologist DuPont Sustainable Solutions

Kurt Clark National Health and Safety Executive Manager, Utilities Nigel Davidson National Health and Safety Executive Manager, National Health and Safety Executive Manager, Utilities Nigel Davidson National Health and Safety Executive Manager, Assets and Products
Manager, Utilities Nigel Davidson National Health and Safety Executive Manager, Assets and Products UGL Infrastructure UGL Infrastructure

Kurt Warren Manager Corporate Safety Programs, Corporate Kurt Warren Health and Safety Ausgrid Health and Safety Ausgrid

Martin Smith Group General Manager, Safety Quality and Environment Tenix Group General Manager, Safety Quality and Environment Tenix

Positively Influencing Attitudes, decision Making and Mindfulness in Safety decision Making and Mindfulness in Safety

Enhancing Safety Leadership to Facilitate Cultural ChangeAttitudes, decision Making and Mindfulness in Safety Effectively Managing Mental Health Challenges and wellbeing

Effectively Managing Mental Health Challenges and wellbeing in the workplace Challenges and wellbeing in the workplace

Understanding Psychological determinants of SafetyMental Health Challenges and wellbeing in the workplace PLUS wORkSHOPS Plus Two Separately Bookable, Half-Day

PLUS wORkSHOPS

Plus Two Separately Bookable, Half-Day Workshops on 20 October 2011

Dr Chris Darling director OHS Leadership director OHS Leadership

Michael McGuren State Coordinator, Psychosocial Working Environment Michael McGuren WorkCover New South Wales WorkCover New South Wales

Dr Peter Langford director Voice Project director Voice Project

Mark Lazaroo National Partnerships Manager for the National disability Recruitment Coordinator Mark Lazaroo WorkFocus Australia WorkFocus Australia

Gareth Brown Manager Environment, Safety and Health Bechtel Manager Environment, Safety and Health Bechtel

EaRLY BIRd dISCOUNtS

Book & Pay by 29 July 2011 to receive additional Super Saver Discounts!

Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au

Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au EVENt PaRtNER SUPPORtER MEdIa PaRtNER
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SUPPORtER
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Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au EVENt PaRtNER SUPPORtER MEdIa PaRtNER
Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au EVENt PaRtNER SUPPORtER MEdIa PaRtNER

Understanding the Psychol

Day One 18 October 2011

11.15 - 12.00 EXPERT COMMENTARY

Liveit: Leadership and Cultural Engagement to build a High Reliability Organisation

Catastrophic events in the Gulf of Mexico and San Bruno have challenged our models for the safety management of complex systems. At Sinclair Knight Merz, our Safety Group have been analysing information from catastrophic failures to understand the organisational dynamics behind them. Through reviewing the latest thinking and evidence, SKM has developed a cultural and leadership framework to build High Reliability Organisations in a complex system environment. In this session Kelvin will explore:

8.30 - 8.55 Registration and Morning Coffee 8.55 - 9.00 Official Welcome and Opening Remarks
8.30
- 8.55
Registration and Morning Coffee
8.55
- 9.00
Official Welcome and Opening Remarks
from the Chair
9.00
- 9.45
OPENING CASE STUDY
Insider Research Proposal – What is Essential
for an Organisation to be Described by its
Employees as Having a Positive Safety Culture
• The Liveit Concept and Program
Through Kurt’s current doctoral research, he aims to
establish advanced opportunities for positive safety culture
improvement, through understanding the essence of a first
person lived experience from shop floor to the boardroom,
in an industrial demographic. In this session explore:
• aspects of the psychology that underpin the program
Importance of applying psychology to promote safety
culture to build a High Reliability Organisation
the metrics that support the programs impact
• The essence of the lived experience in a positive safety
culture
Kelvin Genn General Manager Safety and wellness
Sinclair Knight Merz
• Consider if there are differences and commonalities
between the essence of positive safety culture with
Managers, Supervisors and Workers
12.00
- 12.15 Questions and Discussion
12.15
- 1.15
Networking Lunch
• Consider the definition of safety culture
Kurt Warren Manager Corporate Safety Programs,
Corporate Health & Safety
Ausgrid
1.15
- 2.00
EXPERT COMMENTARY
Addressing Organisational Psychology in
Implementing Better Safety and Performance
9.45
- 10.00
Questions and Discussion
10.00
- 10.45 EXPERT COMMENTARY
Beyond Behavioural Based Safety
In this session, Organisational Psychologist Dr Rod
Gutierrez identifies the point at which behavioural based
safety interventions fail to extend performance improvement
and offers the argument that the discipline of psychology
is instrumental to achieving stronger, more sustainable
results. Dr Rod Gutierrez will explore a selection of other
psychological constructs that can be readily applied with
the aim of improving safety performance. Delegates can
expect to gain an understanding of:
Organisational psychology offers a wealth of approaches
and solutions for addressing workplace health and safety.
dr Peter Langford is an Honorary associate of Macquarie
University, and was previously a Senior Lecturer in
Organisational Psychology before moving to a full time
role as Director of Voice Project, a research and consulting
company based at Macquarie University. Dr Peter Langford
will discuss the impact of culture and leadership upon
safety performance. He’ll present data drawn from over
100,000 employees and 3,000 leaders, identifying the
practices and behaviours that drive safety outcomes, and
highlighting the gaps and priorities for action for most
organisations. In this session we explore the following key
topics:
• How we can influence others by accessing attitudes and
beliefs about safety at the thinking and feeling level not
merely through directing their actions
Overview of organisational psychology and its
contribution to safety research
• The role of individual risk perception, decision making
and situational awareness
addressing psychological aspects in building a safety
culture
• The importance of social influence, both between and
within groups of people in the workplace
The role of active leadership and involvement when
implementing safety initiatives
Engaging employees to achieve desired safety outcomes
• How viewing the development of cultures as sets of
shared belief systems at the macro level provides fertile
ground for safety application and intervention
Dr Peter Langford director
Voice Project
• Why do people change? Improved safety is indeed
a change process, so the application of models of
individual and group change provides perhaps the
greatest insight that psychology has to offer to the safety
community
2.00
- 2.15
Questions and Discussion
2.15
- 3.00
EXPERT COMMENTARY
Psychological Determinants of Safety Culture
Dr Rod Gutierrez Principal Psychologist
DuPont Sustainable Solutions
10.45
- 11.00 Questions and Discussion
11.00
- 11.15 Morning Tea

To achieve occupational safety and promote a strong safety culture in the workplace, it is necessary to consider the psychological aspects of safety. In particular, workplace safety can be only achieved if each individual in an organisation is devoted to its implementation on a day- to-day basis. In this session with Associate Professor Dr Herbert Biggs from Queensland University of Technology, we explore the following key topics:

• Safety psychology and workplace safety

PLUS wORkSHOPS!

TWO Separately Bookable, Half-Day Workshops on 20 October 2011

EaRLY BIRd dISCOUNt

Receive $150 off registration if you register and pay by 9 September 2011

ogical Drivers of Achieving Safety

• Motivational and attitudinal components of safety

Psychological determinants of safety

Psychometrics of safety culture

• Addressing risk-behaviour in safety

Associate Professor Dr Herbert Biggs Faculty of Health, School of Psychology and Counselling, Centre for accident Research and Road Safety Queensland Queensland University of Technology (QUT)

3.00

- 3.15

Questions and Discussion

3.15

- 3.30

Afternoon Tea

3.30

- 4.15

EXPERT COMMENTARY

 

The Path to a High Performing Safety Culture

Dr Chris Darling has over 20 years of experience in OHS. He has worked closely with senior managers to help to achieve high safety outcomes in various organisations, including nine years as Safety, Health and Risk Manager for BlueScope Steel. His work in the area of OHS is highly respected both in Australia and internationally. In this session with Dr Chris Darling, we explore the key elements of a high performing safety culture.

Promoting safety leadership in an organisation

key elements of a high performing safety culture

• Engaging employees and contractors to improve safety behaviour

• Risks and pitfalls of attempting to achieve a high performing safety culture

workplace safety as a personal issue

Dr Chris Darling director OHS Leadership

4.15

- 4.30

Questions and Discussion

4.30

- 5.15

CASE STUDY

 

Psychosocial Issues in Safety

The working environment incorporates many aspects of human interaction in the workplace. Human behaviour and psychology are being increasingly recognised as critical elements influencing occupational health and safety outcomes. In this session, Michael McGuren, State Coordinator of the Psychosocial Unit, WorkCover New South Wales, looks into human behaviour and psychological aspects affecting safety in the workplace.

• Key psychosocial issues affecting workplace safety and future challenges

• Effective, informed decision-making and management in the psychosocial working environment

• Providing a safe workplace for vulnerable workers

• Current and planned WorkCover New South Wales initiatives to help reduce the incidence of psychosocial injuries in the workplace

Michael McGuren State Coordinator, Psychosocial Working Environment WorkCover New South Wales

5.15

- 5.30

Questions and Discussion

5.30

Concluding Remarks from the Chair

5.30

- 6.30

Networking Reception

SUPER SaVER dISCOUNt

Receive $300 off registration if you register and pay by 29 July 2011

Fostering Employee W

Day Two 19 October 2011

8.30

- 8.55

Morning Coffee

8.55

- 9.00

Opening Remarks from the Chair

9.00

- 9.45

OPENING EXPERT COMMENTARY

 

Promoting Mental Health in the Workplace

When a workplace incident occurs, it is common for the incident to also have a psychological impact on individuals within the organisation. If such an incident occurs, it is essential to re-visit policies and strategies and address any issues to prevent further incidents from occurring. In conjunction with this review process, it is also vital to address the psychological aspects for individuals, to ensure their mental health and wellbeing. In this session with Professor Beverley Raphael, a highly recognised expert in mental health, we explore:

• Mental health and wellbeing in the workplace

• Managing stress in the workplace

• Organisational and personal resilience after workplace incidents

Coping psychologically and emotionally during and after incidents

• Promoting mental health and preventing psychological injuries

Professor Beverley Raphael Population Mental Health and disasters University of Western Sydney

9.45

- 10.00

Questions and Discussion

10.00

- 10.45 EXPERT COMMENTARY

 

Mental Health and Workforce Wellbeing

Mental health challenges can impact on a person’s employment experience. Managing mental health challenges in the workplace helps facilitate positive behaviour and attitudes which will lead to better performance at work. In order to sustain and promote safety, employees’ wellbeing is another aspect that needs to be addressed. In this session with Mark Lazaroo, partnerships manager with the National Disability Recruitment Coordinator, we explore:

• The Connection between mental health, wellbeing and safety in the workplace

• Strategies for employees with mental health conditions to assist people with better performance

• Ways to promoting wellbeing at workplace

• Effectively managing stress at work for productivity and safety

• The interaction between employer responsibility and individuals’ wellbeing strategies

Mark Lazaroo National Partnerships Manager for the National disability Recruitment Coordinator WorkFocus Australia

10.45

- 11.00 Questions and Discussion

11.00

- 11.15 Morning Tea

ellness and Key Elements in Achieving Zero Harm in the Workplace

11.15 - 12.00 CASE STUDY • key elements of promoting and implementing a strong safety
11.15
- 12.00 CASE STUDY
• key elements of promoting and implementing a strong
safety culture
Towards World-Leading Health and Safety
Culture and OHS Culture Change in the New
South Wales Mining and Extractives Industry
• Strategies to ensure people think and act responsibly in the
workplace
The NSW Mine Safety Advisory Council (MSAC) has been
developing a strategy working towards world-leading
health and safety. Among other things, the MSAC has been
endeavouring to change current OHS culture for better
OHS practices in the NSW mining industry. In this session,
the MSAC Chairman, Norman Jennings and Manager,
Industry Assistance Unit Heather Jackson will discuss:
Kurt Clark National HSE Manager, Utilities
Nigel Davidson National HSE Manager, Assets and
Products
UGL Infrastructure
3.00
- 3.15
Questions and Discussion
3.15
- 3.30
Afternoon Tea
• MSAC strategies in relation to improving the industry’s
health and safety
3.30
- 4.15
CASE STUDY
• the MSaC OHS culture maturity model
Tenix: Five Guiding Principles of Zero Harm
• Psychological approaches to enhancing workers’ safety
and promoting a positive safety culture
Norman Jennings Chairman
NSW Mine Safety Advisory Council
Heather Jackson Manager, Mining Industry
assistance Unit
NSW Department of Trade and Investment,
Regional Infrastructure and Services
12.00
- 12.15 Questions and Discussion
Tenix is a leading provider of services to owners of electricity,
gas, water and other network, transport and industrial assets
across Australia, New Zealand, the Pacific Islands and the
USA. During 2009/2010, Tenix repositioned its commitment
to safety and launched a new approach to promote zero
harm in the workplace. The development and implementation
of the Tenix Zero Harm vision and Guiding Principles has
had a positive impact on safety performance and employee
engagement levels across the organisation. In this session,
Martin Smith will introduce and present the Five Guiding
Principles of Zero Harm and its vision of ‘Safe People, Safe
Place and Safely Home’.
12.15
- 1.15
Networking Lunch
1.15
- 2.00
CASE STUDY
Striving for Zero Accidents in an Organisation
Martin Smith Group General Manager, Safety Quality
and Environment
Tenix
Bechtel is a global leader in engineering, construction
and project management. Bechtel is also recognised as a
4.15
- 4.30
Questions and Discussion
leader in employee safety. It has an industry-leading record
of zero lost-time incidents on 90 percent of its projects
worldwide. In this session, Gareth will introduce safety
programs initiated by Bechtel and discuss how to promote
an effective safety psychology among employees to ensure
4.30
Concluding Remarks from the Chair
and Conference Close
a strong safety performance in an organisation.
• Innovative safety programs for employee safety
• Implementing and maintaining a strong safety culture
• Effective ways to engage employees and to promote an
effective safety psychology
Gareth Brown Manager Environment, Safety
and Health
Bechtel
2.00
- 2.15
Questions and Discussion
2.15
- 3.00
CASE STUDY

Safety, Your Responsibility

UGL Limited (UGL) is a leading diversified services

company operating in maintenance, facilities management, engineering and construction to blue-chip companies, governments and institutions. UGL has a history of continuous improvement in its safety performance and

a strong safety culture aimed at ensuring a safe work

environment and safe contract delivery. UGL’s Health Safety Security & Environment (HSSE) management is based on proven risk management processes through examination of workplaces, identifying hazards and the potential for injury and damage to equipment and property. This session will explore the following:

• Overview of UGL’s HSSE management and USafe safety culture

Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au

wHO wILL attENd

Safety Managers

• Operations / Site Managers

• Health, Safety and Risk Managers

Industrial Psychologists

Safety Superintendents

General Managers

EHS Managers

OH&S Systems Managers

Psychologists • Safety Superintendents • General Managers • EHS Managers • OH&S Systems Managers
Psychologists • Safety Superintendents • General Managers • EHS Managers • OH&S Systems Managers

Workshops 20 October 2011

9.00 - 12.30

WORKSHOP A

From Compliance to Commitment

This session will discuss how, with the understanding of some basic psychology, we can sustain safety longer term, so that it becomes part of the culture and part of the way we do everyday business. This cannot be achieved by individuals alone – we need to be able to engage the whole workforce in thinking, talking and acting safely. This can be described in management theory terms as “engagement”. The key to sustainable engagement with safety is to explore our own internal drivers/influences and how staff perceive our safety behaviour. This workshop involves discussion, guided learning and consideration of a case study. By the end, participants will be able to:

• Define motivation

• Describe the difference between internal and external motivation

• Explain the importance of moving from compliance to commitment

• Describe ways to “motivate” self and “engage” others

• Practice giving timely feedback

Expert Facilitator: Dr Rod Gutierrez Principal Psychologist DuPont Sustainable Solutions (DSS)

DuPont Sustainable Solutions (DSS) is a global consulting, training and technology licensing business that helps transform workplaces and cultures to become safer, more efficient and environmentally sustainable. Bringing customers the benefits of an integrated global delivery enterprise, DuPont Sustainable Solutions applies DuPont’s real-world experience, as an owner-operator for over 208 years. Practicing its own safety methodology, effectiveness programs and engineering solutions, along with the discoveries and developments made through its extensive consulting experience, positions DuPont as a leader in the provision of sustainable business solutions to thousands of clients around the world.

12.30 - 1.30 NETWORKING LUNCH
12.30 - 1.30
NETWORKING LUNCH

1.30 - 5.00

WORKSHOP B

Managers and Employees Working Together to Achieve High Performing, Sustainable OHS Culture, Capable of Delivering Superior Outcomes

Achieving and maintaining high safety performance is only possible when the line managers and employees work together, supported by the administrative functions of an organisation. However, implementing the required safety culture in any organisation must start at the top or it will not remain supported and effective. To achieve a high performing, sustainable OHS culture, it is important for the leaders, at all levels of an organisation, to be aware of how they can both support and undermine the desired outcome and the attitude and approach to safety they must demonstrate to be successful. In this workshop session, attendees will have the chance to explore:

• One approach to defining and measuring OHS culture

• Strategies to achieve high performance in OHS culture, from managers to employees

Sustaining OHS culture in the long term

• Influencing skills for OHS professionals for high quality safety outcomes

Expert Facilitator: Dr Chris Darling director OHS Leadership

OHS Leadership Pty Ltd is a focal, dynamic consultancy service which adds value to businesses by working with leaders, from the Chief Executive to front line supervisors to achieve high quality, sustainable OHS outcomes. The Director of OHS Leadership, Dr Chris Darling has over 20 years of experience in OHS. Prior to establishing OHS Leadership Pty Ltd Chris had a senior management role with BlueScope Steel as the Safety, Health & Risk Manager for the Australia and New Zealand Steel Manufacturing Businesses. He has many experiences in assisting and coaching organisations in OHS and his work is highly respected both nationally and internationally.

aBOUt tHE EVENt

All organisations seek to operate in a ‘zero harm’ work environment. It is possible to achieve ‘zero harm’ only when workers and their organisations share the same values and attitudes towards safety. In addition to exploring general aspects of safety in the workplace, this conference looks specifically into the psychological aspects of achieving safety in organisations through case studies and analysis of different organisations’ varying programs, policies, values and attitudes relating to safety in the workplace.

The dynamics of personality, attitude, motivation and mindfulness are among key issues examined. Through developing a well rounded understanding of these critical issues surrounding the psychology of safety, business leaders will be better equipped to manage risk taking and improve overall safety performance in their organisations.

This will also be an ideal opportunity for professionals, managers and employees who are seeking to promote safety culture in the workplace to share their knowledge and successful strategies with other like-minded individuals. Delegates will also the have opportunity to conduct in-depth discussion and develop their working relationships and networks.

SPONSOR tOdaY!

Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 9437 1311 or email:

partnership@liquidlearning.com.au

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the National Safety Psychology Conference 2011 18 & 19 October 2011

Sydney Harbour Marriott at Circular Quay 30 Pitt Street Sydney NSW 2000 Ph: +61 2 9259 7000

SUPER SaVER dISCOUNt

Receive $300 off registration if you register and pay by 29 July 2011

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Conference + 2 Half Day Workshops (3 days) $3995 + GST = ($4394.50) $3845 +

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If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details.

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