Introduction Approach using a Quality Model Limitations References

Introduction to ISO 9126

Master on Free Software Felipe Ortega, Daniel Izquierdo, Pedro Coca
jfelipe@libresoft.es GSyC/Libresoft

17 de noviembre de 2010

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

(cc) 2010 Felipe Ortega, Daniel Izquierdo, Pedro Coca. Some rights reserved. This document is distributed under the Creative Commons Attribution-ShareAlike 3.0 licence, available in http://creativecommons.org/licenses/by-sa/3.0/

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Index

Introduction Approach using a Quality Model Limitations References

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

What is ISO?

ISO: International Organization for Standardization One of the largest organizations in charge of developing and publishing standards There are at least 160 dierent countries http://www.iso.org/iso/home.htm

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

ISO 9126

Full name: ISO 9126-1 Software engineering Product quality Part 1: Quality model This model is based on six main attributes and 27 sub-attributes

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Main attributes

Functionality Reliability Usability Eciency Maintainability Portability

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Functionality sub-attributes

Functionality denition: A set of attributes that bear on the existence of a set of functions and their specied properties. The functions are those that satisfy stated or implied needs.
Suitability Accuracy Interoperability Security Functionality compliance

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Reliability sub-attributes

Reliability denition: A set of attributes that bear on the capability of software to maintain its level of performance under stated conditions for a stated period of time.
Maturity, Fault tolerance Recoverability Reliability compliance

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Usability sub-attributes

Usability denition: A set of attributes that bear on the eort needed for use, and on the individual assessment of such use, by a stated or implied set of users.
Understandability Learnability Operability Attractiveness Usability compliance

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Eciency sub-attributes

Eciency denition: A set of attributes that bear on the relationship between the level of performance of the software and the amount of resources used, under stated conditions.
Time behavior Resource utilization Eciency compliance

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Maintainability sub-attributes

Maintainability denition: A set of attributes that bear on the eort needed to make specied modications.
Analyzability Changeability Stability Testability Maintainability compliance

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Portability sub-attributes

Portability denition: A set of attributes that bear on the ability of software to be transferred from one environment to another.
Adaptability Installability Replaceability Coexistence Portability compliance

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Index

Introduction Approach using a Quality Model Limitations References

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Using a Quality Model

Similar to a G-Q-M approach. There are main attributes Then, each of them is divided by some new quality attributes However, quality is too abstract

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Using a Quality Model: Metrics

What we need to obtain an objective approach is to base the study in objective metrics Examples:
Number of people involved in the core team Number of xed bugs Number of new features added in the last six months ... Others ...

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Top-Down

Similar to a G-Q-M approach. There are main attributes Then, each of them is divided by some others conforming a tree Finally, and this is the most creative part, it is needed to match branches and leafs

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

How to get metrics?

This is part of the automation of this quality models To be continued

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Index

Introduction Approach using a Quality Model Limitations References

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Domain

Quality models are highly dependable of the domain used IDE? ERP? E-mail client?: Requirements are all dierent

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Too abstract Quality Attributes

It is not mandatory to use all of them in an evaluation of a project As we have seen, there are dierent points of view The ISO standard is generic enough to be partially used In fact, new attributes are added, other are modied and others are removed

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Objective Metrics?

Having too many metrics could derive in an unusable quality model. What about an automated quality model? Then we will face problems derived from the empirical software engineering

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Objective Metrics?

Are the tools we are using trustable enough? Several dierent data sources (tool for each one?) Dierent programming languages Others...

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Index

Introduction Approach using a Quality Model Limitations References

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126

Introduction Approach using a Quality Model Limitations References

Objective Metrics?

ISO/IEC. ISO/IEC 9126. Software engineering Product quality. 2001. ISO/IEC. Franch, X. and Carvallo, J. P. Using quality models in software package selection. 2003. Software, IEEE. http://en.wikipedia.org/wiki/ISO/IEC_9126

Felipe Ortega, Daniel Izquierdo, Pedro Coca

Introduction to ISO 9126