Service Bulletin

Issued by Canon Europa N.V.

COPIER

Model :

GP160F

No.: Date:

GP160-001 (FF-T01-E40-000028-01) 04.06.99

Destination :

F13-6751-001 GP160F F13-6721 GP160F F13-6781 GP160F ITA

UK

F13-6751 GP160F F13-6791 GP160F

UK HOL FRN

F13-6752 GP160F

UK GER

F13-6781-001 GP160F F13-6771 GP160F

GER

F13-6771-001 GP160F

FRN

Location : Subject : Reason : Outline :

Feeder left cover unit Parts deletion No problem with regard to strength.

Of the four screws (XA9-1041) used to secure the LEFT COVER to the FEEDER LEFT COVER, the two that are not used for positioning will be deleted.

Refer to Parts Catalogue,p100.

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160F

No.: Date:

GP160-002 (FF-T01-E40-000029-01) 04.06.99

Destination :

F13-6771-001 GP160F F13-6781 GP160F

FRN

F13-6771 GP160F F13-6791 GP160F F13-6751 GP160F

FRN HOL UK

F13-6781-001 GP160F F13-6721 GP160F F13-6752 GP160F ITA UK

GER

GER UK

F13-6751-001 GP160F

Location : Subject : Reason : Outline :

Main unit internal Parts deletion May be removed without ill-effect.

Parts Catalogue p102,No.14, FB4-5451 to be removed. Refer to illustration below.

Caution Parts catalogue p101,No.8,FB4-5451 is necessary,and will remain in use.

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160F

No.: Date:

GP160-003 (FF-T01-E40-000032-01) 04.06.99

Destination :

F13-6771 GP160F F13-6721 GP160F

FRN ITA

F13-6781 GP160F F13-6751 GP160F

GER UK

F13-6791 GP160F F13-6752 GP160F

HOL UK

Location : Subject : Reason :

PAPER PICK-UP ASSEMBLY Shape modification To make the SENSOR HOLDER less prone to sticking.

Outline :

SENSOR HOLDER shape to be modified.

Parts :
Part Name Old New Old New HOLDER,SENSOR HOLDER,SENSOR PAPER PICK-UP ASSEMBLY PAPER PICK-UP ASSEMBLY Part No. FB4-5665-000 FB4-5665-020 FG6-1278-000 FG6-1278-030 Qty 1 1 1 1 NY IC NY

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160F

No.:

GP160-004
(FF-T01-E40-000037-01) 10.08.99

DATE:

Destination :

F13-6771-001 GP160F F13-6781 GP160F

FRN

F13-6771 GP160F F13-6791 GP160F F13-6751 GP160F

FRN HOL UK

F13-6781-001 GP160F F13-6721 GP160F F13-6752 GP160F ITA UK

GER

GER UK

F13-6751-001 GP160F

Location : Subject : Reason :

G3/G4 Kit Parts addition

If the centre of the DIMM is pressed when the DIMM is inserted, some of the IC chip pins may not go in fully. Outline : Seals warning the user to press down on both ends, and not in the middle,will be stuck on at the two locations described below: 1. On the accessory DIMM package. 2. On the service parts FLASH ROM PCB ASSEMBLY package.

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GP160-004

Parts
Part Name Old New FLASH ROM PCB ASSEMBLY FLASH ROM PCB ASSEMBLY Part No. FG2-9736-000 FG2-9736-000 Qty 1 1 IC NY

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model

GP160 Series

No.: DATE:

GP160-005 (FF-T01-E40-000038-01) 10.08.99

Location Subject Reason

: : :

GP160 SERVICE INFORMATION UPDATING THE SERVICE MANUAL This bulletin communicates typographical mistakes found in the GP160 Series Service Manual (FY813G2-000). The corrections will be included in the next revision of the Service Manual.

Details

Location: Description:

page 12-1, Table 12-201 The part numbers of the No. 3 paper feed roller and the No.5 multi-feeder paper feed roller. Wrong RB2-1821-000 RB2-1820-000 Correct RB1-8865-000 RB2-1795-000

Correction: No. Name No. 3 Paper feed roller No. 5 Multi-feeder paper feed roller

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160

No.:

GP160-006

(FF-T01-E40-000047-01) DATE: 10.08.99

Destination :

F13-6744 GP160 F13-6794 GP160 F13-6741 GP160F

EC HOL EC GER

F13-6774 GP160 F13-6724 GP160

FRN ITA FRN

F13-6784 GP160 F13-6754 GP160 F13-6771 GP160F F13-6791 GP160F F13-6751 GP160F F13-6785 GP160PF F13-6755 GP160PF F13-6792 GP160DF

GER UK FRN HOL UK GER UK HOL

F13-6771-001 GP160F F13-6781 GP160F

F13-6781-001 GP160F F13-6721 GP160F F13-6752 GP160F F13-6795 GP160PF F13-6772 GP160DF F13-6722 GP160DF ITA UK

GER UK FRN ITA GER

F13-6751-001 GP160F F13-6775 GP160PF F13-6725 GP160PF F13-6782 GP160DF

HOL FRN ITA

Location : Subject : Reason :

FLASH ROM PCB ASSEMBLY Processing modification

To improve solder strength. Outline : PCB metal plating thickness changed.

Parts
Part Name Old New FLASH ROM PCB ASSEMBLY FLASH ROM PCB ASSEMBLY Part No. FG2-9736-000 FG2-9736-000 Qty 1 1 IC NY

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160 GP160F

GP160DF GP160PF

No.:

GP160-007

(FF-T01-E40-000050-01) DATE: 10.08.99

Destination :

F13-6744 GP160 F13-6794 GP160 F13-6772 GP160DF F13-6722 GP160DF F13-6771 GP160F F13-6791 GP160F F13-6751 GP160F F13-6785 GP160PF F13-6755 GP160PF

EC HOL FRN ITA FRN HOL UK GER UK

F13-6774 GP160 F13-6724 GP160 F13-6782 GP160DF F13-6741 GP160F

FRN ITA GER EC GER

F13-6784 GP160 F13-6754 GP160 F13-6792 GP160DF

GER UK HOL FRN

F13-6771-001 GP160F F13-6781 GP160F

F13-6781-001 GP160F F13-6721 GP160F F13-6752 GP160F F13-6795 GP160PF ITA UK

GER UK FRN ITA

F13-6751-001 GP160F F13-6775 GP160PF F13-6725 GP160PF

HOL

Location : Subject : Reason :

G4/G3 Kit Parts Addition

If the dead centre of the DIMM is pressed down forcefully,the pins of the IC chip could lift up.

-1/2-

GP160-007

Outline : Seals will be attached at the two points described below,warning not to press down on the middle of the DIMM,but at both ends. 1. Accessory DIMM 2. Service parts FLASH ROM ASSEMBLY

Parts
Part Name Old New FLASH ROM ASSEMBLY FLASH ROM ASSEMBLY Part No. FG2-9736-000 FG2-9736-000 Qty 1 1 IC NY

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SERVICE BULLETIN
Issued by Canon Europa N.V.

COPIER
No.: GP160-008 (99-OIPD0-B0054) Date: 10.09.99

MODEL:

GP160

LOCATION: SUBJECT:

NETWORK PRINTER BOARD-J1 NETWORK PRINTER BOARD-J1 RELEASED

The components of Network Printer Board-J1 are as follows: - PCL Board - Ethernet Board Unit - Printer Driver CD-ROM Unit - NetSpot CD-ROM Unit

REASON New release History of System Versions

Service Bulletin Ver. No. Description Network Printer Board-J1 New Release

DETAILS 1. PCL Board v1.18/v2.00 Here are the modifications in PCL Board v2.00 as compared with v1.18.
No. 1.1 Item An error occurs when Autocontinue functions without correct paper. Description If Autocontinue functions when the correct paper size is not available, a piece of paper loaded in GP160 is forcedly delivered. Then, the status changes into being run out of paper, and printing will not resume if the correct paper size is loaded.

Here are the limitations of PCL v1.18/v2.00.

No. 1.1 Item Printing is impossible after executing Printer Reset on PCL Board. Description PCL Board Reset must be executed after executing Printer Reset. There is the description in the user manual.

COPIER

-2-

GP160-008

2. GP160 PCL Printer Driver The following printer drivers have been released for GP160 Printer Board-J1. - PCL5e Printer Driver v1.00 for Windows3.1 - PCL5e Printer Driver v1.00 for Windows95/98 - PCL XL Printer Driver v1.00 for Windows95/98 - PCL 5e Printer Driver v1.00 for Windows NT4.0 - PCL XL Printer Driver v1.00 for Windows NT4.0 Read the Readme file carefully for instructions detailing how to install the driver. Here are the limitations of the Printer Driver:
No. 2.1 Item Installing Alternate drivers on Windows NT4.0 Server Description The Setup program of Windows95/98 Driver has to be executed with at least NT4.0 in order to install Alternate drivers into Windows NT4.0 or higher. Please see below for the procedure. 1. Install the Windows NT4.0 driver on the Windows NT4.0 Server. 2. Repeat the procedure using the Windows95/98 Setup program on the Windows NT Server. This will install the Alternate driver files. Windows NT users on 1. Specify LPT1: instead of Netware Queue name at Port Setting for Novell Netware network driver installation. 2. From the Windows desktop, double click on Network Neighborhood icon. 3. Browse down the network structure to locate the correct Netware print queue. 4. Double click on the Netware print queue name. 5. Windows will ask whether you want to set up the printer. Press No. 6. Open the Printer Properties, for the installed driver, and view the ports tab, the queue name will appear. 7. Select the Queue name and press OK. Printing malfunction of =PCL5e Driver in particular= Pattern or Texture If the printing of Pattern or Texture is not good, remove the check mark from Reverse Page Order, or change the setting for Layout to 1 Page per Sheet. Collate setting in =All Drivers= applications (MS Word, Print with collate off in applications, because the setting for collate in Word Perfect and so on) drivers overrides the one in applications. Driver module for UK =Printer Drivers for UK English= English is stored in the Driver module for UK English is stored in the USA folder that contains USA folder in Printer Driver English version in Printer Driver CD-ROM for Europe. CD-ROM See the Readme file as well as this folder.

2.2

2.3

2.4

2.5

3. Network Interface Device Unit for GP160 v10.21

No. 3.1 Item Support of MultiSpot Document Distribution System (DDS) Description This version does not support DDS, but Network Printer only. DDS is to be supported in the future version.

COPIER

-3-

GP160-008

Combination of ROMs: IP D-CON PCL Board Network Interface Device PCL5e Printer Driver v1.00 for Windows3.1 PCL5e Printer Driver v1.00 for Windows95/98 PCL XL Printer Driver v1.00 for Windows95/98 PCL 5e Printer Driver v1.00 for Windows NT4.0 PCL XL Printer Driver v1.00 for Windows NT4.0 NetSpot Web NetSpot EC-05-01 4.08 Ver. 1.18/2.00 Ver. 10.21

3.0.3 or later 1.1.0

Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160

No.:

GP160-009 (99-OIPD0-B0071)

DATE:

12.11.99

Location Subject

: :

NETWORK PRINTER BOARD J1

When you install Network Printer Board-J1, a printer extended option for GP160 series, attention for installing Network Interface Device (NID for GP160 will be informed.

[History of System Versions] Service Bulletin Ver. No. Description NID for GP160 Installation

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GP160-009

Details

When you install NID for GP160 in the TCP/IP network, it is necessary to set up an IP address using NetSpot. However, unlike other Network Interface Boards, as default values of Subnet mask are incorrect in case of NID for GP160, it is required to set up Subnet Mask correctly in addition to the IP address setup. This Service Bulletin will notify attention for installing NID for GP160 in the TCP/IP network, using Netspot.

(1) Connecting to the Network Interface Device For connecting to the Network Interface Device, you only need to attach the network cable to the Network Interface Device. (a) Be sure to power off the network printer before connecting to the Network Interface Device. (b) Prepare a twisted pair cable (10 Base-T cable) for connecting to the Network Interface Device. (c) Attach the network cable to the Network Interface Device. (d) You will notice three LEDs near the cable connection hole on the Network Interface Device. LED1 (DLED) Lights red at power on for a few seconds to perform a self test. This LED also lights RED when an error occurs. LED2 (GLINK) Lights when the Network Interface Device is connected to the network properly with 10 Base-T cable. LED3 (RX) Blinks when the Network Interface Device senses received packet data. (2) Configuring the Network Interface Board for TCP/IP When you install NID for GP160, it is necessary to use NetSpot(v3.0.3 or later) As for how to use NetSpot, please refer to Quick Start Guide and Online Help stored in NetSpot CD-ROM. Please see the typical means of the installation using NetSpot explained below. (a) Start NetSpot and enter a Mac address and an IP address.

Click [Continue] to show Device Configuration and set up IPX/SPX and TCP/IP.

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GP160-009 (b) Click [Configure] and initialize NID for GP160. (c) As the device list of NetSpot indicates GP160 thereafter, double-click the [Setup] tab. (d) Select the [TCP/IP] tab, and set Subnet Mask, Gateway Address and so forth correctly.

(e) After the TCP/IP is set up, select [Test Print] of NID for GP160 and check that the network is set up correctly.

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160

No.:

GP160-010
(FF-T01-E40-000055-01) 12.11.99

DATE:

Destination :

F13-6721 GP160F F13-6744 GP160 F13-6754 GP160 F13-6774 GP160 F13-6791 GP160F

ITA EC UK FRN HOL

F13-6724 GP160 F13-6751 GP160F F13-6771 GP160F F13-6781 GP160F F13-6794 GP160

ITA UK FRN GER HOL

F13-6741 GP160F F13-6752 GP160F F13-6772 GP160DF F13-6784 GP160

EC UK FRN GER

Location : Subject : Outline :

IP BOARD ASSY ROM upgraded from EC-03-01 to EC-05-01.

1. A printer control function has been added. 2. The time taken till CNG is output after calling is currently 250ms. As this is too short, the time has been extended to 750ms. 3. When IC-2200 attempts to send a scanned OCR document (A4) to a computer fax, an error is generated. The cause of the problem is that GP160 scans in inches and then sends the data in G3 transmission, with out performing inch/mm conversion, so the receiving side was unable to read the OCR sheet correctly. To correct this, an inch/mm conversion process function has been added. 1) When SSSW #1 SW05 bit 1 = 1, conversion is performed. When bit 1 = 0, conversion is not performed. 2) When SSSW #1 SW05 bit 2 = 0, conversion is performed only when the scanning is text mode. When bit 2 = 1, conversion is performed text, text/photo and photo modes. 3) When SSSW #1 SW14 bit 2 = 0, conversion is performed in the sub-scanning direction only. When bit 2 = 1, conversion is performed in both main and sub-scanning directions. 4) Based on the above conditions, the following settings will apply to all scanned images. When SSSW #1 SW14 bit 3 = 0, conversion will be performed. When bit 3 = 1, conversion will be performed only for OCR transmission. Note that, when OCR transmission is programmed in the one touch/speed dial settings (if not set, there will be no conversion).

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GP160-010

Also, when SSSW #1 SW14 bit 4 = 1, bit 44, which recommends inch resolution, will be set (automatically) to 1 during DIS declaration. During DIS declaration, when an image is transmitted in fine or ultra-fine, if the above conversion is not to be performed, bit 44, which recommends inch resolution, will be set to 1. (automatically) 4. In the Australia setting, the Distinctive Ring feature is now enabled. 5. In the New Zealand setting, the R-key and S-Relay control default value have been set at close to 570ms and 260ms, respectively. 6. In the Spain setting, the copy function display [ZOOM AUTMAT] has been changed to [AUTO ZOOM], for consistency. 7. A defect in the on-hook remote mode has been corrected. 8. A loss of power sometimes causes dummy data to be left in the image memory. This has been corrected by the addition of a process to check the image data upon power on and remove any data files that do not have accompanying file management information. 9. Fine tuning of the printing density is now available in the service mode. #7 PRINTER #1 SSSW SW16 Adjustment value settings. (16 gradations can be set. 00000001 to 00010000) 1 (lightest) to 16 (darkest) 0/8 Default #7 PRINTER #1 SSSW SW01 bit 1 = 0 default value is selected. bit 1 = 1 selected adjustment value is selected.

Service Parts Part Name FLASH ROM PCB ASSEMBLY FLASH ROM PCB ASSEMBLY Part No. FG2-9736-000 FG2-9736-020 Qty 1 1 IC NY P.Cat

Old New

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GP160-010 Serial No. Product Code F13-6721 GP1 F13-6724 GP1 F13-6741 GP1 F13-6744 GP1 F13-6751 GP1 F13-6752 GP1 F13-6754 GP1 F13-6771 GP1 F13-6772 GP1 F13-6774 GP1 F13-6781 GP1 F13-6784 GP1 F13-6791 GP1 F13-6794 GP1 Model GP160F GP160 GP160F GP160 GP160F GP160F GP160 GP160F GP160DF GP160 GP160F GP160 GP160F GP160 Rev No. 03 03 03 03 04 04 04 03 04 03 03 03 04 04 Starting Serial No. PHY-00601 PNS-01021 PHM-00061 PHX-00151 QCM-00361 QCL-00706 QCT-00646 SBS-00499 SBR-00551 SBT-00361 TBR-00491 TBT-00575 UEG-01311 UEH-02371

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Service Bulletin
Issued by Canon Europa N.V.

COPIER

Model :

GP160 GP160F

GP160DF GP160PF

No.:

GP160-011

(FF-T01-E40-000056-01)
DATE: 10.12.99

Destination :

F13-6741 GP160F F13-6772 GP160DF F13-6784 GP160 F13-6794 GP160 F13-6724 GP160 F13-6752 GP160F

EC FRN GER HOL ITA UK

F13-6744 GP160 F13-6774 GP160 F13-6791 GP160F F13-6795 GP160PF F13-6725 GP160PF F13-6754 GP160

EC FRN HOL HOL ITA UK

F13-6771 GP160F F13-6781 GP160F F13-6792 GP160DF F13-6721 GP160F F13-6751 GP160F F13-6755 GP160PF

FRN GER HOL ITA UK UK

Location :

IP BOARD ASSY

Subject :

ROM has been upgraded from EC-05-01 to EC-08-01.

Outline :

1. Modifications for the option shift tray have been incorporated. 2. A function counter has been added which will display the usage frequency of each function. 3. Some French language messages have been changed. Old [PARAM. TOUCHE R] Old [DEMI-TONS] --> --> New [TYPE DE RESEAU]

New [PHOTO] New [ANNULATION TX/RX ? ]

Old [EFFACE DURANT TX/RX? ] -->

4. At local request, in the FRANCE setting, the following switch defaults have been changed. Dial method Transmission results report output: pulse dial --> tone dial

Output upon error only --> always output

5. In the FRANCE setting, the variable range of the T0 timer has been extended to 0 to 65535 (0 to 65 sec.). 6. In the SPAIN setting, the dial pulse output relay control method has been changed in accordance with regulations.

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GP160-011

7. In the SPAIN setting, the carrier detection method in image reception has been changed, making the line release much smoother. 8. In the Germany setting, though the programme key is registered with(tone), even when the programme key is pressed, (tone) is not displayed. This has been corrected. 9. A defect in the transaction management number process meant that the most recent item did not appear at the top of the facsimile status window. This has been corrected. 10. When outputting a 5 in 1 memory reception image with orientation rotation, blank pages were output and memory erased. This has been corrected. 11. If there is no option printer board mounted, in registration mode, the STOP key sometimes does not work. This has been corrected. Service Parts:
Part Name Old New FLASH ROM PCB ASSEMBLY FLASH ROM PCB ASSEMBLY Part No. FG2-9736-020 FG2-9736-030 Qty 1 1 IC NY Location

Serial No. Product Code F13-6721 GP1 F13-6724 GP1 F13-6725 GP1 F13-6741 GP1 F13-6744 GP1 F13-6751 GP1 F13-6752 GP1 F13-6754 GP1 F13-6755 GP1 F13-6771 GP1 F13-6772 GP1 F13-6774 GP1 F13-6781 GP1 F13-6784 GP1 F13-6791 GP1 F13-6792 GP1 F13-6794 GP1 F13-6795 GP1 Model GP160F GP160 GP160PF GP160F GP160 GP160F GP160F GP160 GP160PF GP160F GP160DF GP160 GP160F GP160 GP160F GP160DF GP160 GP160PF Rev No. 05 05 04 05 05 06 06 06 04 05 06 05 05 05 06 04 06 04 Starting Serial No. PHY-00631 PNS-01991 PNT-00227 PHM-00451 PHX-00666 QCM-00511 QCL-00996 QCT-01641 QCU-00496 SBS-00916 SBR-00898 SBT-01106 TBR-00886 TBT-01839 UEG-02531 Suspended UEH-04607 UEJ-00756

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