2 CASE ABSTRACT David Pace Iaced some major challenges in manuIacturing, marketing, selling, and distributing his product. %hese processes were complicated by a construction industry generally resistant to change, even though traditional home construction methods could not withstand the damage inIlicted by recent hurricanes. Drawing out inIormation about past events Ior the case study helped the employees recognize and understand the importance oI their company's key decision points and how those decisions had to be shaped and deIined. %hey also realized the importance oI identiIying underlying issues and variables that inIluence and impact current decisions, thereby locking in certain paths and policies Ior the Iuture-right or wrong. %hey began to see that their decisions went Iar beyond their immediate environment, and a variety oI stakeholders were usually impacted (directly or indirectly) by a speciIic decision process. %he speciIic area oI past marketing activities Ior the company was especially revealing. %hrough discussions with management, it became evident that they Iirst needed to distinguish between the meaning oI sales and marketing. David's desire to get the industry and customers to recognize the value oI his product was going to eventually require a two- pronged approach: one Iocused on sales with customer contacts and training, and a second Iocused on marketing by convincing the general public and industry that David produced a must-have superior product. A marketing-oriented case study that looked at the marketing initiative oI the company in the past was developed. %his process opened executives' eyes in an unthreatening way and gave them motivation to immediately begin developing Iuture-oriented scenarios. AIter creating these past-experience case studies, the process oI basing the Iuture alternatives and dilemmas on solid corporate precedence was Iairly routine. %here was a natural progression oI activities and events that was "in sync" with logical business operations. %he past became the logical reIerence point Ior identiIying the key Iactors Ior the Iuture scenario planning.
'SON STATEMENT (PROPOSED) Our Vision is simple. 'CELLOX
is committed to Quality, Service and
People.with CELLOX you are building the future one blockat a time.
3 MSSON STATEMENT AND NTRODUCTON (ACTUAL) Cellox
LLC has been in business as an EPS manuIacturer since
1961. With over 49 years in the EPS industry and the only Iully integrated ISO certiIied manuIacturer in the market, we can saIely say we are the leading ICF manuIacturer.
'We strive to bring the highest quality products to Architects, Engineers, General Contractors, Builders and Owners. Here at Cellox, we are proud oI our many successIul partnerships and having played an integral role in the construction Iield as an ICF manuIacturer
Our customers are our top priority and as an ICF manuIacturer we have supplied the ICF industry with solutions, innovative technology, and exceptional customer service Ior over 20 years. We continue to do so. In Iact, each member oI our technical staII has extensive on-site ICF construction experience and is dedicated to improving the ICF construction process while promoting ICF education.
ission Statement
4 SWOT ANALYSS STRENGTH
O GeneraI Eco profiIe O DurabiIity / SustainabiIity O RecycIabiIity O Strong/ Iight materiaI O Economic and competitive
OPPORTUNITIES
O Added by the product shape O Low qty production series / higher varities O Energy efficiency reguIation O Eco IabeIing O PLA materiaI
WEAKNESESS
O Plastic image in general O USE OF VOC`s (Volatile Organic Compound) O Styrene O Fire O Lacking supporting evidence report
%H#EA%S
O Competitors working on weaknesses O #enewable material like PLA O Governmental requirements O Consumer/ retailer pressure O Demand Ior high variety O One component solution
5
SO STRATEGIES
Invest more in ICF`s Market your PoP products Market your recycle friendliness WO STRATEGIES
Open outlets on coastal areas for ICF product promotion Stream line your PoP supply chain buy invest on new plant. Hire or outsource a new advertising team and strategy ST STRATEGIES
Call on workshops for more awareness for ICF products. Give Construction workers more incentives for ICF products Should also do more R&D on PPM products so company can improvise on new packaging WT STRATEGIES
Run a campaign to show how plastic is environment friendly Increase ICF production by purchasing a new plant. Cost cut the expenses to reduce negative income generation
6 Financial Ratio Analysis
Growth Rates % Cellox SaIes (Qtr vs year ago qtr) (5.00) Net ncome (YTD vs YTD) (37.30) Net ncome (Qtr vs year ago qtr) (52.40) SaIes (5-Year AnnuaI Avg.) 14.86 Net ncome (5-Year AnnuaI Avg.) 7.25 Dividends (5-Year AnnuaI Avg.) 15.37 Price Ratios Current P/E Ratio 22.4 P/E Ratio 5-Year High 83.5 P/E Ratio 5-Year Low 14.8 Price/SaIes Ratio 3.46 Price/Book 'aIue 2.73 Price/Cash FIow Ratio 13.30 Profit Margins Gross Margin 87.6 Pre-Tax Margin 22.2 Net Profit Margin 15.5 5Yr Gross Margin (5-Year Avg.) 87.0 5Yr PreTax Margin (5-Year Avg.) 23.5 5Yr Net Profit Margin (5-Year Avg.) 18.9 FinanciaI Condition Debt/Equity Ratio 0.08 Current Ratio 1.6 Quick Ratio 1.1 nterest Coverage 34.6 Leverage Ratio 1.7 Book 'aIue/Share 9.04 nvestment Returns % Return On Equity 12.3 Return On Assets 7.4 Return On CapitaI 11.3 Return On Equity (5-Year Avg.) 19.4 Return On Assets (5-Year Avg.) 10.1 Return On CapitaI (5-Year Avg.) 16.2 Management Efficiency ncome/EmpIoyee 71,000 Revenue/EmpIoyee 458,000 ReceivabIe Turnover 5.3 nventory Turnover 1.0 Asset Turnover 0.5
7
SPACE MATR
-2 -3 -1 -3 3 -1 5 -5 4 -5
-2 2 -5 1 1 1 -2 2 -4 1
Control over Suppliers and Distributors Profit Potential Market Share Growth Potential Product Quality Financial Stability Environmental Stability (ES) Average Financial Strength (FS) Average Competitive Advantage (CA) Average Industry Strength (IS) Average Customer Loyalty Ease of Entry into Market Technological Know-how Resource Utilization Competitive Advantage (CA) Industry Strength (IS) orking Capital Cash Flow Competitive Pressure Barriers to Entry into Market Environmental Stability (ES) Rate of Inflation Technological Changes Price Elasticity of Demand Financial Strength (FS) Return on Investment Leverage Liquidity
8 y-axis FS ES 3.2 (-4.7) (1.5) x-axis CA IS (-3.5) 1.5 (2) GRAND STRATEGY MATR
Cellox Company lies in the third quadrant because they are somewhat at a weak competitive position and industry growth is also not very rapid. Factors which were considered while making this matrix were 1. Market development 2. Market penetration 3. Product development 4. Forward integration 5. Backward integration 6. Horizontal integration 7. #elated diversiIication
9 FE MATR STRENGTHS Weights Ratings Weighted score General Ecoprofile 0.15 2 0.30 Durability / Sustainability 0.03 4 0.12 Recyclability 0.09 3 0.27 Strong/ light material 0.17 1 0.17 Economic and competitive 0.12 1 0.12
WEAKNESESS !lastic image in general 0.08 3 0.24 USE OF VOC's 0.14 1 0.14 Styrene 0.09 2 0.18 Fire 0.02 3 0.06 Lacking supporting evidence report 0.10 3 0.30 Total 1 1.86
EFE OPPORTUNITIES Weights Ratings Weighted score O Added by the product shape 0.07 2 0.14 O Low qty production series / higher varities 0.15 3 0.45 O Energy efficiency regulation 0.05 1 0.05 O Eco labeling 0.03 3 0.09 O !LA material 0.08 4 0.32
THREATS O Competitors working on weaknesses 0.11 3 0.33
10 O Renewable material like !LA 0.10 1 0.10 O Governmental requirements 0.10 2 0.20 O Consumer/ retailer pressure 0.23 1 0.23 O Demand for high variety 0.08 4 0.32 Total 1 2.26
MEDIUM IV V VI %HE EFE %O%AL WEIGH%ED SCO#E 2.0 %O 2.99
2
LOW VII VIII IX
1.0 %O 1.99
1 Cellox Score 2 Industry Score
1
12 QSPM
Strategic Alternatives
Key Internal Factors Weight Acquire a new manufacturing plant Improve the existing setup by adding new features Strengths AS TAS AS TAS 1. Corporate citizenship should be encouraged to ensure access to even international markets. 0.05 4 0.20 3 0.15
2. Negative income generation can lead to shortage oI working captial 0.04 2 0.08 2 0.08 3. Most oI the sales are generated through POP 0.05 3 0.15 4 0.20 4. Serving the largest economy in the world. 0.08 3 0.24 2 0.16 5. Consolidation taking place in the Plastic industry increases purchasing power and shiIts bargaining power in their Iavor.
0.03 --- --- --- --- 6. Web site is poorly designed and not useIul. 0.04 --- --- --- --- 7. Workshop Ior ICF products 0.05 --- --- --- --- 8. ICF products are the newest material available Ior construction in market
0.06 2 0.12 1 0.06 9. Market Leader oI POP products 0.06 3 0.18 2 0.12 10. Negative income oI $238,000 0.06 3 0.18 3 0.18 11. Holds 17.1 percent oI market share 0.05 2 0.10 2 0.10
13 Weaknesses 1. Stock price has been losing value over the past Iive 0.06 1 0.06 1 0.06 2. Constantly negative income Ior 5 Years 0.06 3 0.18 2 0.12 3. No #D to improve PPM products 0.05 2 0.10 3 0.15 4. Not serving International markets. 0.04 3 0.12 1 0.04 5. Lack oI interest Ior construction workers Ior ICF Products. 0.05 4 0.20 3 0.15 6. Lack oI organizational structure. 0.02 3 0.06 2 0.04 7. Decreased amount oI advertising. 0.08 3 0.24 2 0.16 SUBTOTAL 1.98 1.42
Key External Factors Weight
Acquire a new manufacturing plant . Improve the existing setup by adding new features Opportunities AS TAS AS TAS 1. Demand Ior PoP is relatively inelastic. 0.05 3 0.15 2 0.10 2. Worldwide Plastic products sales continue to grow Iaster than most segments oI the world economy. 0.06 3 0.18 2 0.12 3. World Packaging sales to exceed $800 billion in 2005, up 6.4 percent. 0.07 3 0.21 2 0.14 4. Advancements in technology. 0.05 2 0.10 1 0.05
14 5. Increase oI natural disasters 0.07 4 0.28 3 0.21 6. Barriers to entry are high. 0.05 --- --- --- --- Threats 1. People have a negative perception about plastic products 0.06 3 0.18 1 0.06 2. #igid Credit policy 0.05 1 0.05 4 0.20
3. Assets located overseas Irom global markets are subject to threat oI expropriation and terrorism.
0.03 --- --- --- --- 4. %hreats oI global business in dealing with varied regulatory environments and currency Iluctuations. 0.07 --- --- --- --- 5. Increasing pricing pressures. 0.03 3 0.03 1 0.03 6. Negative publicity. 0.02 1 0.02 4 0.08 SUBTOTAL 0.88 0.66 TOTAL ATTRACTIVNESS SCORE 2.91 2.07
RECOMMENDATONS AND CONCLUSON %he authors implemented this case study scenario planning strategy by enabling Cellox decision makers and managers to discover things Ior themselves, rather than doing the work Ior them. Managers became reIlective practitioners with access to appropriate inIormation. Not only did Cellox executives have to deal with their Wisconsin location and a reluctant construction industry, but the scenario planning strategy helped them to carve through these Iuture issues: contractor training, regional product manuIacturing versus regional product distribution, lead times required Ior product certiIication and approval in states and counties, job site technical assistance Ior contractors, Iranchising ICF construction crews, production capacity issues associated with a Iirst "super-sized" product order, organizational structure over the next decade, and the qualiIications required Ior Iuture personnel. %his was a signiIicant outcome Ior a small-sized company that thought it was only Iacing a couple oI key issues in the Iuture.