Safety Tips If you have any issues in future in regards to the viruses you can call us on th e Toll Free

Number 1-877-788-4877 and punch in your case id number. If case if y ou have any issue regards to NORTON SOFTWARE you can reach us on 1-800-745-6061. CASE NO :US : 1-877-788-4877 virus removal departments UK : +44-020 7744 0061 AUS : 1800-203-764 NZ : 0800-450-722 Ireland : +353(0)16015800 SA: +27 011-7976711 symantecmanagers@services01.norton.com -->feedback Here are some suggestions to avoid viruses in near future: >> VISIT www.safeweb.norton.com before visiting any websites to check whether th ose websites are safe for your computer or no. >> BEFORE PROVIDING ANY INFORMATION ON ANY WEBSITES CHECK WHETHER THAT WEBSITES START WITH...HTTPS....THAT MEANS HYPER TEXT TRANSFER PROTOCOL SECURED. 1. Run a liveupdate on daily basis so that virus defination would get updated an d no new viruses can harm your system.. 2. Run a full system scan always after 7 days to diagnose the system with new in fections like Spyware and Trojans.. 3. Never open attachments from unknown sources or attachments you are not expect ing. Do not open any unknown or spam emails. 4. Always scan diskettes, CD's and any other removable media before using them. 5. Do not click on any unwanted applications or do not download any free softwar es, musics and movies. 6. Do not install any unapproved software on your computer. 7. Beware of pop up windows on the internet. Many pop ups are false advertising and a gateway to Spyware, viruses and adware. In order to close these popups you can use/press [ ALT + F4 ] to close pop ups or any window which is at the top. 8. Do not visit any unsecured websites. 9. Do not download any videos from youtube.com because they may contain some vir uses. 10. Do not open any URL or Link on Facebook.com coz they can download the virus in the computer and harm your computer. 11. Steps to delete some unwanted files: [ To delete the files permanently from system ( i.e. not to send them in recycle bin) press [SHIFT (press & hold )+ DEL ] key from key board ], 11. Your computer is good but if you will upgrade the RAM of the computer it wil l give you fast speed, as RAM is responsible for speed. 12. Add numbers and symbols (Example - @#$*) to passwords. A strong password is a safe password. 13. Do the disc defragmentaddtion once in a month, but don't do it more frequent ly. PATH: right click on [C: drive], out of all options click on PROPERTIES, click o n TOOLS tab, and click on disc defragment. Then click on defragment now. >>THEN ONCE EVERYTHING IS DONE JUST GO AHEAD AND EMPTY YOUR RECYCLE BIN Tips to keep Email safe. 1. Do not give your email credentials to anyone that you don t trust. When you dec

ide to give your email address to a website, first read the privacy or guest ema il usage to ensure that your email is safe. 2. Don t reply to spam message. When you reply to a spam message, you are confirmi ng your email address to spammer legitimacy. 3. While using your email id for any online transactions, check if there is an a dditional/alternate service. 4. Do not post your email in a website, or in any place that can be known by pub lic like in newsgroup, contact list, Chat room etc. By doing so, you are invitin g a spammer to send spam to your email. 5. Do not open any spam email. It will alert the spam server that your email is being used . 6. When you are asked to type your email ID in an online form, like comment form etc, use fake email address, if you are not comfortable to give your email addr ess. 7. Understanding the nature of the attachment is the first step towards email sa fety. Any executable type attachment has the potential to be infected. This cove rs a wide range of extensions. By default, Windows suppresses file extensions. H ence it is very important to ensure that the file extension viewing is enabled. 8. If you do not need the attachment, don't open it. Delete the email instead. 9. Visit the Windows update site monthly to ensure all necessary patches are ins talled.