Complaint reply letter samples and examples

Replies to letters of complaint Sample reply letter 1 WELLS & SONS 29 SUMMER STREET BOSTON, MASS. August 12, 1922. Mrs. Samuel Sloane, Chelsea, Mass. Dear Madam: We have your letter of August 8th in regard to the damaged perambulator. We are very sorry indeed that it was damaged, evidently through improper crating, so that there does not seem to be any redress against the railway. We shall be glad to make a reasonable allowance to cover the cost of repairs, or if you do not think the perambulator can be repaired, you may return it to us at our expense and we will give your account credit for it. We will send you a new one in exchange if you desire. Very truly yours, Wells & Sons. Sample reply letter 2 WELLS & SONS 29 SUMMER STREET BOSTON, MASS. May 11, 1923. Mrs. Julia Furniss, 29 Oak Street, Somerville, Mass. Dear Madam: We have received your note of May 8th in regard to the bathroom scales on your bill of May 1st. We do not send these scales already assembled as there is considerable danger of breakage, but we shall send a man out to you on Wednesday the twelfth to set them up for you. The missing height More Free Templates & Sample Letters at sample-letters.co.uk

bar will be sent to you. Very truly yours, Wells & Sons. Sample reply letter 3 THE STERLING SILVER CO. 2800 FIFTH AVE. NEW YORK December 17, 1923. Mrs. Daniel Everett, 290 Washington Square, New York. Dear Madam: We regret that it will be impossible to have your tea spoons marked as we promised. Marking orders were placed in such quantities before yours was received that the work cannot be executed before December 28th. We are, therefore, holding the set for your further instructions and hope that this will not cause any disappointment. Very truly yours, The Sterling Silver Co. Sample reply letter 4 REX TYPEWRITER CO. 20 SO. MICHIGAN AVE. CHICAGO, ILL. November 6, 1922. Mr. John Harris, Wayside, Ill. Dear Sir: We are in receipt of the damaged No. 806 typewriter which you returned, and have forwarded a new typewriter which was charged to your account. Please mail us a freight bill properly noted, showing that the typewriter which you returned was received in a damaged condition, so that the cost of repairs can be collected from the transportation company and the proper credit placed to your account. More Free Templates & Sample Letters at sample-letters.co.uk

Very truly yours, Rex Typewriter Co. Sample reply letter 5 WELLS & SONS 29 SUMMER STREET BOSTON, MASS. September 25, 1922. Mr. Louis Wright, Quincy, Mass. Dear Sir: Our warehouse headquarters have just informed us in reply to our telegram, that your order No. 263 of September 6th was shipped on September 14th by express direct. We regret the delay, and hope the goods have already reached you. Very truly yours, Wells & Sons. Sample reply letter 6 WELLS & SONS 29 SUMMER STREET BOSTON, MASS. June 7, 1923. Mrs. Ralph Curtis, 5928 Commonwealth Ave., Boston, Mass. Dear Madam: We are sorry to learn from your letter of June 5th that you found two buttons missing from your suit. We have no more buttons like the one you enclosed and cannot get any, as the suit is an import. But if you will let us know the number of buttons in the entire set, we will send you a complete set of buttons as nearly like the sample as possible. I hope this will be a satisfactory solution. Very truly yours, Wells & Sons.

More Free Templates & Sample Letters at sample-letters.co.uk