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Table of Contents

Net Monitor for Employees Professional 1 3 Using the Console ............................................................................................................................................................................... 5 Monitor Remote Computers ........................................................................................................................................................... 7 RemoteControl ..................................................................................................................................................................................... 9 Show Message .................................................................................................................................................................................. 10 Record Desktop Activity ................................................................................................................................................................ 11 Show Your Desktop to Remote Users ..................................................................................................................................... 12 Tools ...................................................................................................................................................................................................... 13 Control Processes ........................................................................................................................................................................... 14 Internet Control ................................................................................................................................................................................. 15 FAQ ............................................................................................................................................................................................................... 17
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Install the Application ........................................................................................................................................................................

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Net Monitor for Employees Professional

Net Monitor for Employees Professional


(c) EduIQ.com, 2004-2011 support@EduIQ.com

Install the Application Using the Console Monitor Remote Computers Remote Control Show Message / Block Remote Computers Show Your Desktop to Remote Users Record Desktop Activity Tools Processes Internet Control FAQ Net Monitor for Employees lets you see what everyone's doing - without leaving your desk. Monitor the activity of all the PCs in your company remotely. Plus you can share your screen with your employees PCs, making demos and presentations much easier. What is it useful for? For monitoring and recording your employees activities on a remote computers For preventing internet browsing on remote computers For starting and stopping applications and processes on remote computers. For monitoring students in the classroom to achieve better discipline or, just to assist them when they are in trouble (by using the remote control feature). For administrating all computers just from one location your computer. For presenting your screen to students. For locking students computers while they are waiting for further instructions or assignments. Helping your students by showing your desktop to them. Turning off, restarting, .... remote computers with one click. What are the major benefits of using Net Monitor for Employees Professional? Installation and use of the application is very easy since all of the functions can be accessed with a few mouse clicks. You have complete control over what remote users are doing. This application provides you with a live picture of the remote computer screens. The live screen (due to some optimizations) does not use a high bandwidth, but even when the lower network bandwidth is required the refresh interval can be enlarged using one mouse click. You can make the presentation by showing your live screen to students Application allows you to take over the remote computer by controlling its mouse and keyboard. The remote computers screens are represented in the table with a customizable number of rows as thumbnails. Using this application, you can always see which user is actually logged on to the remote computer. Schedule remote computers desktop recording to AVI files Execute several actions on all remote computers with on click Block internet access Main Features: Displaying a live picture of a remote computer. You can take control of a remote computer by controlling its mouse and keyboard. More remote screens can be displayed in a table. Computers can be organized in computer groups (e.g. classrooms) A remote screen can be zoomed to an actual size.

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Net Monitor for Employees Professional

The name of the connected user is displayed. Record remote computers screens to AVI files. Show your desktop to students Power off, restart, hibernate, suspend remote computers Log off desktop users Lock workstation Control screensaver Block internet Multi-monitor support Control over running processes You can lock selected remote computers You can display a message on selected remote computers. W hen lower bandwidth is required, the refresh interval can be enlarged. Automatic connection to a remote computer is optional. Settings for the agent are encrypted and password protected. Connection to a remote computer is password protected. Access to monitoring the console is password protected. If more users use the same computer, different profiles and access passwords can be set. More monitoring consoles can be connected to the same remote computer - you can monitor your students from different locations. Application can optionally use encrypted communication. Agent can be remotely installed. Fast users switching is supported.

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Install the Application

Install the Application


The application consists of two modules that must be installed: Net Monitor for Employees Agent Net Monitor for Employees Professional Console

Installing the Net Monitor for Employees Agent


The "Net Monitor for Employees Agent" must be installed on all remote computers that you want to monitor. To do this, you must have administrative privileges. Agent can be manually or remotely installed. Remote agent installation is possible only on NT based operating systems (Windows NT 4.0, Windows 2000, Windows XP and Windows 2003) with administrating privileges. Please note that used port will be automatically open only on Windows Firewall. On all other firewalls you will have to open this port by your self. Remote installation can be done on LAN, WLAN or VPN. The remote installation over the Internet is not possible unless you use VPN network.

Manual Installation
To manually install an agent please go to remote computer and run the installation program. In the first installation window click on second option Install "Net Monitor for Employees Agent". On the end of installation you will have to configure an agent. To do so please read the chapter Agent Configuration.

Remote Installation
To start remote agent installations please click on Remote Agent Installation/Configuration button in the Add

Computer Dialog.
After that this login screen will appear:

You have to enter the information about the user account on the remote computer that has administrator privileges. After successful login please proceed with agent configuration as shown in the next chapter.

Agent Configuration

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Install the Application

During installation, you need to type the password that protects the configuration and access to the agent. Here, simply select one password and remember it. Note that the default port on which the agent operates is 4495. You can change this port during installation or, later on (Advanced Configuration tab). If you use a firewall, you must open the used port. The installation program also has additional instructions in reference to configuring the agent. If communication security is an issue (e.g. when you use the application over Internet) you can use encrypted communication to protect data streams.

Installing the Net Monitor for Employees Agent on Terminal Services (RDP) Server
Application can monitor individual TS (RDP) sessions. In this case agent has to be installed on Terminal Services Server using the same procedure as described in previous chapter. Each session uses different TCP port starting with 65000. So if you want to monitor e.g. a 100 sessions then TCP ports from 65000 - 65100 has to be open on TS server firewall. You need to add only server to the monitoring console because sessions will appear automatically.

Installing Net Monitor for Employees Professional Console


The "Net Monitor for Employees Professional Console" must be installed on one or more computers from which you want to monitor the remote computers. To do so, you must login to the computer - from where you want to monitor - as the user that uses this computer (or as administrator). Next, install the Net Monitor for Employees Professional Console . Start the console and type the password that you want to use for accessing the console. If more users use the same computer, they must all login to the computer using their accounts and set their own password for the console.

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Using the Console

Using the Console


Install the Application Using the Console Monitor Remote Computers Remote Control Show Message / Block Remote Computers Show Your Desktop to Remote Users Record Desktop Activity Tools Processes Internet Control FAQ

Adding Remote Computers in the Console


To be able to monitor the remote computers, you must first add them to the console. To do so, click on the "Add Computer" button and complete all fields in the dialog that appears.

Add Computer Dialog


The dialog has two tabs:

Basic Options Tab

Advanced Options Tab

Add Computer Dialog's Fields Remote computer (host or IP)


Enter the network hostname or the IP of the remote computer. When using DHCP on the local network you must enter the computer name.

Nickname
Enter the name that you want to be displayed to easily identify the remote computer.

Agent password
In this field, enter the same password used when installing the agent.

Remote Agent Installation/Configuration


You can remotely install and agent on the remote computer. Please see Installation chapter for details.

TCP Port
In this field, enter the same port used when installing the agent. The default port is 5444.

Automatically connect at start


Mark this checkbox if the remote computer should be automatically connected when the Net Monitor for Employees Professional Console starts.

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Automatically connect when disconnected

Using the Console

Mark this checkbox if the remote computer should be automatically connected if the connection was interrupted.

Color Level Number of displayed colors


Specifies how many colors will be displayed on the screen. Higher numbers causes higher network traffic.

Capture alpha-blended areas


Capture also alpha blended areas like semi transparent windows, hints,... Warning: This can cause mouse cursor flickering on the remote computer.

Remote Computers List


The Remote Computers List displays all computers added. The computer icon displays the state of the remote computer as displayed in the legend at the end of the list. The commands above the remote computer can be easily accessed using the Object Menu , which can be invoked using a right mouse click. Install the Application Using the Console Monitor Remote Computers Remote Control Show Message / Block Remote Computers Show Your Desktop to Remote Users Record Desktop Activity Tools Processes Internet Control FAQ

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Monitor Remote Computers

Monitor Remote Computers


Remote Screens Pane
The Remote Screens Pane displays the screens (as thumbnails) of all remote computers.

Toolbar Rows
Sets the number of rows in which the remote screens are displayed.

Refresh interval
Sets the refresh interval used for a screen refresh.

Refresh now
By clicking on this button, the remote screen is immediately refreshed (useful if you use larger refresh intervals to lower the system utilization).

Object Menu

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Monitor Remote Computers

The Object Menu can be invoked in three ways: Right mouse click on the computer name in the Remote Computers List Right mouse click on the remote screen in the Remote Screens Pane Click on the Menu button in the remote screen in the Remote Screens Pane

Object Menu Commands Zoom Remote Screen


Displays the remote screen in a window using the actual screen resolution.

Remote Control
Displays the remote screen in a window and allows the user to interact (use mouse and keyboard) with the remote computer.

Connect
Connects to the remote computer if disconnected.

Disconnect
Disconnects from the remote computer if connected.

Properties
Displays the remote computer properties dialog, identical to the Add Computer Dialog .

Add Computer
Adds a remote computer (see Adding Remote Computers) to the list.

Remove Computer
Removes a remote computer from the list.

Remote Agent Installation/Configuration


You can remotely install and agent on the remote computer. Please see Installation chapter for details.

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RemoteControl

Remote Control
Remote control can be started from tree object menu or from from menu on specific remote screen.

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Show Message

Show Message / Lock Computers

Using this pane you can show message on remote computers. If you select Block remote computer(s), remote users will not be able to use mouse and keyboard as long the message is displayed.

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Record Desktop Activity

Record Desktop Activity

Recording
You can record remote users screens to AVI files. Recording can be scheduled or started manually.

AVI Files Location


AVI files are located on remote computer in \dr subfolder where agent is installed. Network share for this folder can be created to play those files remotely.

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Show Your Desktop to Remote Users

Show Your Desktop to Remote Users

Using this pane you can broadcast your screen to remote users. This is useful when you want to make the presentation.

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Tools

Tools

Tools can be used to perform various tasks on remote computers e.g. turn off remote computers, open webpage on remote computers...

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Control Processes

Control Processes
Processes Pane
The Processes Pane displays the running processes on selected remote computer.

Toolbar Refresh
Refreshes the list of running processes

Autorefresh
Periodically refreshes the list of running processes

Kill
Stops selected processes on selected computer

Kill all with the same name


Stops all processes that have the same name as selected process. Command can be executed on several computers at once.

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Internet Control

Internet Control

Using this pane you can block or allow specific web pages.

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Internet Control

Using this pane you can block specific outgoing network ports to prevent internet browsing.

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FAQ

Frequently Asked Questions


What should I do if I can't see remote screens? Where recorded AVI files are stored? My Antivirus or Antispyware detected your application as dangerous How to use the application over the Internet? What indicates the "Not authenticated" status? Is the license permanent or it expires?

What should I do if I can't see remote screens? The problem is usually caused by firewall or antivirus software. Windows automatically installs and enables firewall. Make sure that port TCP 4495 is open on remote computer's firewall. You can try to temporary disable a firewall on remote computer to see if this solves the connectivity problem. You can read more about enabling ports on Windows Firewall here:

Windows XP:
http://www.microsoft.com/technet/community/columns/cableguy/cg0204.mspx

Windows Vista, Windows 7:


http://www.microsoft.com/technet/community/columns/cableguy/cg0106.mspx Note that you may have more firewalls installed. Some antivirus programs automatically install the firewall. In this case you have to open port on all firewalls. If you are still facing problems try to use IP instead of hostname when adding computer to the console. If you need help, please contact us using this email address: support@EduIQ.com

Where recorded AVI files are stored? AVI files are located on remote computer in \dr subfolder where agent is installed. Network share for this folder can be created to play those files remotely.

My Antivirus or Antispyware detected your application as dangerous. When our application become more popular, a lot of antispyware and antivirus programs started to recognize it as dangerous. Our application does not open any secret doors or anything similar - it just allows you to monitor other computers and this is enough for antivirus and antispyware production companies to flag it as dangerous. The only way to avoid this is to put the application on exclusion list.

How to use the application over the Internet?

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Setup is highly dependent on your network configuration. If your remote computers have global IP then you can just open used TCP port 4495 on all firewalls and start using the application.

FAQ

If your remote computers are behind the router, then you will need to configure router also (port forwarding, virtual server NAT,... - depends on your network architecture). Agent acts as TCP server. You need to create a new virtual server on your router. Every user needs separate virtual server on different port. All those ports have to be forwarded to different local IP and to port 4495. When this is done you have to add computers to the console. Here you use your global IP or hostname for all computers, but you use different port that is equal to your forwarded port. If you don't have a static IP you can use some free dynamic DNS service like www.no-ip.com where you will receive a domain e.g. your_name.no-ip.biz that can be used instead of IP. A program from www.no-ip.com will automatically update a DNS when your IP is changed. The other more simple solution is to use VPN. Using VPN will solve all problems regarding NAT and dynamic/local IP addresses, since your network will look like a local network even when used over the internet. With Windows XP Professional VPN server is already included. You can read more here: http://www.zdnetasia.com/insight/network/0,39044847,39050037-39000223c-1,00.htm

What indicates the "Not authenticated" status? The "Not authenticated" status indicates that the password entered during agent installation is not the same as password used when adding the computer in the console. We suggest that you choose Properties in the console (for specific computer - click right mouse button) and enter the password again. You can also check the agent's passwords by opening agent configuration utility using your password. If you forgot your agent's password, please uninstall agent using our installation package and install it again. Sometimes problem appear because of console's configuration file corruption. In such case you will have to delete the following folder (and add computers again): {folder where application is installed}\users or (on Windows Vista / Windows 7): C:\ProgramData\Net Monitor for Employees Pro\users

Is the license permanent or it expires? License is permanent. It never expires. You don't need to renew the license.

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