Vous êtes sur la page 1sur 20

Restaurant English I.

a workshop by MINERVA English Training Co. Ltd. (Thailand)


In association with www.ThailandHotelier.com

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 1

www.thailandhotelier.com

Restaurant Language sheet 1

1
One person
Would you like a drink, Sir/Ma am?
/
Would you like another drink, Sir/Ma am?
/

2
Two or more people
Would you like some drinks, Sir/Ma am?
/
Would you like some more drinks, Sir/Ma am?
/

One or more people


Would you like something to drink Sir/Ma am?
/

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 2

www.thailandhotelier.com

Restaurant Language sheet 2

The Menu
Would you like to see our menu Sir/Ma am
/
Our menu Sir/Ma am
/
Please call me when you are ready to order.

Checking the order

May I repeat your order please?


//
You ordered a Heineken, a coke and a vodka red bull.
1 1 1 .

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 3

www.thailandhotelier.com

Restaurant Language sheet 3

Staff:

Would you like a drink, Sir/Ma am?


/
Would you like some drinks, Sir/Ma am?
/
Would you like something to drink, Sir/Ma am?
/

Staff:

Would you like another drink, Sir/Ma am?


/
Would you like some more drinks, Sir/Ma am?
/
Would you like something else to drink, Sir/Ma am?
/

Staff:

Would you like another beer, Sir/Ma am?

Would you like some more beers, Sir/Ma am?

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 4

www.thailandhotelier.com

Restaurant Language sheet 4


Staff:

Im very sorry, Sir/Ma am, but there isnt any .left.


/ / ...........
Im very sorry, Sir/Ma am, but there isnt any more .
/ / ...........
May I get you something else instead, some .. perhaps?
/ .

Staff:

Im very sorry Sir, but there isnt any Heineken left.


//
Would you like something else instead?

Before:

Enjoy your coffee/red snapper/breakfast/ Sir/Ma am.


//

During:

Are you enjoying your meal Sir/Ma am?


/

After:

Did you enjoy your steak/fish/dessert Sir/Ma am?


////

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 5

www.thailandhotelier.com

Restaurant Language sheet 5


OFFERING AN ALTERNATIVE

1) Waitress) I am very sorry madam, but we dont have any


Diet Pepsi.


1a) Waitress) Is diet Coke alright for you, madam?

2) Waitress) I am very sorry sir/madam, but we dont have any


XX.
XXXX
2a)
Waitress) Would you like to have some XXXXXXXX
instead?
XXXXX
3) Waitress) I am very sorry sir/madam, but we dont have
any more XX.
XXX
3a)
Waitress) Would you like to have something else
instead?

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 6

www.thailandhotelier.com

Restaurant Language sheet 6


The Buffet is finishing.
Waitress)

Excuse me, sir.


Waitress)

Just to let you know our buffet will be finishing in


ten minutes?
10

Waitress)

If you would like anything else, please help


yourself?

Guest)

No, we are fine thank you.


Waitress)

Thank you very much, sir!

Enjoy your day!

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 7

www.thailandhotelier.com

Restaurant Language sheet 7


The Kitchen is closing.
Waitress)

Excuse me, sir.


Waitress)

Just to let you know, sir

Waitress)

Our kitchen will be closing in ten minutes?


10

Waitress)

Would you like anything else sir?

Guest)

No, we are fine thank you.


Waitress)

If you would like any more drinks, the bar is still


open.


Enjoy the rest of your evening!

Thank you very much!

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 8

www.thailandhotelier.com

Restaurant Language sheet 8


The Bar is closing.
Waitress)

Excuse me, sir.


Waitress)

Just to let you know, sir

Waitress)

Our bar will be closing in ten minutes?


10

Waitress)

Would you like anymore drinks sir?

Guest)

No, we are fine thank you.


Waitress)

Thank you very much!

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 9

www.thailandhotelier.com

Restaurant Language sheet 9


Excuse me sir/madam, would you like anything else
/ ,

(X-QUSE) ( )
as the bar is now closing?

Excuse me sir/madam, would you like anything else


/ ,
(X-QUSE)( )
as the kitchen is now closing?

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 10

www.thailandhotelier.com

Restaurant Language sheet 10


Excuse me sir/madam, would you like anything else
/ ,

(X-QUSE)( )
as the buffet is now finishing?

Excuse me sir/madam, would you like anything else


/ ,

(X-QUSE) ( )
as I am now finishing?
/

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 11

www.thailandhotelier.com

Restaurant Language sheet 11


Interrupting!

Waitress)

Excuse me!
X quse

(Q + use)

I am sorry to interrupt sir/madam,


/

would you like anymore drinks?

I am sorry to interrupt sir/madam,


/

would you like anything else?

I am sorry to interrupt sir/madam,


/

would you like to see our dessert menu?

I am sorry to interrupt sir/madam,


/

would you like some more coffee?

I am sorry to interrupt sir/madam,


/

would you like another bottle of wine?

I am sorry to interrupt sir/madam,


/

would you like another ..?


.........................

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 12

www.thailandhotelier.com

Restaurant Language sheet 12

Show me!

I am sorry sir/madam.
/ /

Could you show me on the menu,


please, sir?
?

Thank you.

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 13

www.thailandhotelier.com

Restaurant Language sheet 13


Excuse me, where is my coffee?
/ /
I am very sorry sir/madam.
/ /
One moment please!
/
Let me check for you.
/

Your coffee sir/madam.
/
I am very sorry for the delay.
/ /
Would you like anything else?

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 14

www.thailandhotelier.com

Restaurant Language sheet 14


Excuse me, where is my steak?
/ /
I am very sorry sir/madam.
/ /
One moment please!
/
Let me check for you.
/

Excuse me sir.
/
We are just preparing it now.
/
It shouldnt be long.

Im very sorry for the delay.
/
Would you like anymore drinks?

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 15

www.thailandhotelier.com

Restaurant Language sheet 15

CAN I TEMPT YOU TO?


/
Excuse me sir/madam!
/
Can I tempt you to a bottle of wine sir/madam?
/
Can I tempt you to a bottle of champagne sir/madam?
/
Can I tempt you to a beer sir/madam?
/
Can I tempt you to a dessert sir/madam?
/
Can I tempt you to a starter sir/madam?
/ ()

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 16

www.thailandhotelier.com

Restaurant Language sheet 16


TASTES
Excuse me, my . tastes .
Bitter

..

Sour

..

Sweet

..

Salty

..

Strong

..

Weak

..

Flat

..

Off

..

Fishy

..

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 17

www.thailandhotelier.com

Restaurant Language sheet 17


TASTES
Excuse me, my is .
Hard

..

Crispy

..

Burnt

../

Spicy

..

Dry

..

Cold

..

Bland

..

Rotten

..

Stale

..

Raw / undercooked..

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 18

www.thailandhotelier.com

Restaurant Language sheet 18


My fork is dirty!

I am very sorry about that, sir/madam.


/ /
Please let me change that for you.
/
/
May I? Thank you.
/
One moment please sir/madam.
/ /
My knife is blunt!

I am very sorry about that, sir/madam.


/ /
Please let me change that for you.
/
/
May I? Thank you.
/
One moment please sir/madam.
/ /

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 19

www.thailandhotelier.com

My glass is cracked!

I am very sorry about that, sir/madam.


/ /
Please let me change that for you.
/
/
May I? Thank you.
/
One moment please sir/madam.
/ /

My plate is chipped
/
I am very sorry about that, sir/madam.
/ /
Please let me change that for you.
/
/
May I? Thank you.
/
One moment please sir/madam.
/ /

MINERVA English Training Co. Ltd. (Thailand)


Corporate Training Specialists
Mobile: +66 81 862 44 39
Office: +66 77 43 0510

Page 20

www.thailandhotelier.com

Vous aimerez peut-être aussi