About red mobile Prepaid What is red mobile red mobile is a mobile network, powered by Smart Communications that

offers unlimited calls and/or texts services. What are the services of red mobile? The red mobile SIM: P29 red mobile SIM Pre-loaded with FREE Unlimited Call & Text red to red + Unlimited text to SMART subscribers + 30 mins. calls to SMART subscribers Valid for 1 day upon SIM activation P19 red mobile SIM Pre-loaded with FREE Unlimited Call & Text red to red + 20 texts to SMART subscribers Valid for 3 days upon SIM activation

How do I activate my red mobile SIM? Insert the SIM on your handset, then, wait for the red mobile operator name to appear. Activate your SIM by making any one of the following: Make a call Send a text Reload regular Call and Text Card Check your balance by texting 999 and sending it to 9939 Where will my red mobile SIM work? You can use your red mobile SIM on any 2G or 3G handset within the SMART network. Your phones network setting should be 2G Loading your SIM How can I load? You can load via Call and Text Cards and E-Load. Call and Text Card Lightly scratch off the protective ink to reveal the 12-digit personal identification number or PIN. On your handset, dial 9929 + 12 digit PIN and Send. A voice prompt will confirm your reload attempt. You only have 5 attempts to key in the correct PIN. E-Load Load electronically in over 1 million SMART retailers nationwide. Checking Your Balance How can I check my balance? To check your balance, text 999 and send it to 9939 Using Red Unlimited How can I avail of red mobile unlimited services? To check your balance, text 999 and send it to 9939 Load a red mobile Call and Text Card Load via E-Load Via Registration How can I make a call when I am subscribed to the unlimited service?

Simply dial the mobile number. ex: dial 09381234567. No prefix number is needed> No need for P1.00 minimum load requirement Can I load regular load and unlimited load at the same time? Yes I load multiple unlimited services? Yes. But to maximize the value of your existing unlimited load, you must wait until your current unlimited service expires until you load another unlimited service. How will my load be consumed if I have both regular load and unlimited load? If you call/text to a red mobile number, this will be charged to your unlimited load. If you call/text another network, this will be charged to your regular load. Calling International Destinations How can I make calls to other countries? Simply dial the country code + area code + number. You will be charged the regular rates below: Econo IDD Rates Destinations P1.50/min. Hong Kong P2.00/min. US, Canada, Singapore, China P5.00/min. Australia, Brunei, Guam, Macau, Malaysia, South Korea, Taiwan, Thailand P8.00/min. Japan, Italy P10.00/min. Saudi Arabia, UAE Available denominations: P20 (valid for 1 day) P50 (valid for 7 days) P100 (valid for 30 days) To subscribe to red Econo IDD, text IDD(denomination) to 9949 (Ex. IDD20 sa 9949) Straight IDD dialing shall apply: +< country code >< area or mobile >< number > Red Mobile's Newest Unlimited Offers How can I avail of the newest Crazy Low Rates Package? Convert your regular load to unlimited load, by simply texting the keyword to 9949 for FREE To choose your offer click here to see our products. Pulse Charging Does pulse charging apply to red mobile subscribers? Yes. Pulse charging only applies to calls using regular load only. If you registered for Red Unlimited and no remaining regular load, you are not eligible for pulse charging. What are the rates for pulse charging? For red to red calls: A flag-down rate of P3 will be charged on the first two pulses (or 12 seconds) and P0.25 on the succeeding pulses of the first minute. For succeeding minutes, P0.50 per pulse will be charged.

For red to other networks: A flag-down rate of P3 will be charged on the first two pulses (or 12 seconds) and P0.43 on the succeeding pulses of the first minute. For succeeding minutes, P0.65 per pulse will be charged. How do I activate pulse charging? To call per-pulse, dial *3152 + cell phone number. Ex. *315209381234567 Red Hot Questions What happens if after registering to any unli or combo package, I accidentally sent it to a wrong access code? The transaction will not be charged to you. Sending a wrong keyword to 9949 is likewise not charged. The subscriber will receive the following SMS notice during the transaction: Sorry, but you entered an invalid keyword. Please text HELP to 9949 for free to know more about reds unli services! Can I register for an unli or combo package even if I have insufficient balance? No, you cant. The transaction will be unsuccessful but you will not be charged for this. Instead, you will receive this SMS response: You have insufficient load balance to register. Please top-up regular load first. Transaction not charged. RC 1234. What do I do if I need more info regarding red mobile services? You can text HELP to 9949 (free of charge) to get details about red mobile offers. You will receive these SMS responses: 1/3 CrazyLowCombo!P6-40min+80 texts to red 1day, send COMBO6 sa 9949. Also available2days & 3days. P30-unlicalltext to red/Smart 1day, send UNLI30 sa 9949. 2/3 CrazyLowRates!P4-unlitext to red 1day, send TU4 sa 9949. P8-unlicalltext to red 1day, send CTU8 sa 9949. P150-unlitextcombo valid 30days, send COMBO150 sa 9949. 3/3 Call abroad=P1.50/min with RedEconoIDD. To subscribe, send IDD20, IDD50, or IDD100 to 9949. Visit www.redmobile.com or red mobile facebook for more details! There is ZERO minimum load requirement in texting HELP to 9949. However, there is a limit in pulling the HELP services. You can only avail of the service up to 3x a day. The succeeding attempts will still be free of charge but you will get no SMS response. The HELP service is available to red PREPAID subscribers only.