Académique Documents
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Communication Skills Sales Training Customer Service Competency Mapping Presentation Skills Personal Effectiveness Business Etiquettes
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GENERAL
Personality Development Spoken English Soft Skills E - Learning Interview Skills General Etiquettes Self Motivation
ACADEMIC
Study Less Learn More Exam Tips and Short Cuts Memory power Fast reading Note Taking tips Study Style Brain mapping Self Motivation
My Focus is to support and assist you in achieving the standards of performance required in your profession; establishing effective and customized training and performance solutions; training best practice from grass roots upwards; fulfilling time & cost effective outcomes and to exceed your expectations!
Equip the employees with the necessary skills though experiential learning. Customized content development to suit specific training needs. On site training to reduce training expenses. Enhanced learning through visual thinking methodology
MATHEW VARGHESE
Soft Skills, Sales and Academic Trainer
TRAINING METHODS AND METHODOLOGY Overview of factors 1. 2. 3. 4. 5. 6. Aim Target Group Frame Sequence Institution Self : Objectives, Intensions and Goals : Number, Age, Preference and Experience : Time and Space : What follows and precedes : Non-formal, Formal and Organizational Culture : My Preferences and Experiences
Methods Based on the above factors, a unique combination of the following methods will be customized to suite to the needs of institution and the learners.
Lecture Energizers Activity Visual and Audio Aids Video Presentations (.ppt) Charts, Boards and Flash cards.
Mock Sessions Teach Back Sessions Case Studies T Scale Learning Full Brain Training Experiential Training E-learning Pre-training Analysis Post-training Analysis Individual Evaluation E-Learning Psychometric Analysis
MATHEW VARGHESE
Soft Skills, Sales and Academic Trainer
Presentation skills Personal effectiveness Competency mapping Content management Sales Training Communication Skills .e-learning Adventures in Attitude Programme Psychometrics Audits Coach the Coach
WORK EXPERIENCE at BHARTI ENTERPRISES April 2008 to March 2011 Sept.2006 to March 2008 : Centum Learning Systems - Group Manager, L&D : Bharti Airtel Limited - Head Training
Tasks Developed interactive learning solutions to meet the customer demands. Created pro-active programs to cater to the needs of the business. Researched for more interventions for constant organizational development . Client liaison, TNI, TNA and TNE. Facilitated training courses and programs. Educated employees on the latest technology and its advantages. WORK EXPERIENCE at ICICI Bank Oct 2003 to Sept 2006 Tasks
Drawing up an overall training plan Managing a training budget Producing materials for in-house training Working with training providers to develop suitable course content Evaluating the success of both individual training and the overall programme
MATHEW VARGHESE
Soft Skills, Sales and Academic Trainer
1993 to 2001 - Worked for WWI. a division of DS max inc. USA. 6th largest direct marketing company in the world. 1996 to 2001 Manager Expansion (Sales) for WWI India. Award winner for developing 58 distribution channels across India. 1994 to 1996. Manager - Sales. Southern region, WWI India. Distribution of products, promotional offers and incentives 1993 to 1994. Sales executive, WWI India. Award winner - Best sales man. 1990 to 1993 - Ranbaxy laboratories Ltd. Diagnostics specialist (Best salesman award winner 1992 and 1993)
Neuro-linguistic program and Human design engineering by DS max Inc. in USA. 1997 Boot Camp for customer service- conducted by Centum Learning Ltd. 2008 Boot Camp for sales- conducted by Centum Learning Ltd. 2008 Boot Camp for complaint handling- conducted by Centum Learning Ltd. 2008
Academic Qualifications M.Sc. : Mahathma Gandhi University. 1989 Diploma in Training and Development: ISTD, Delhi 2005