Académique Documents
Professionnel Documents
Culture Documents
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Who am I?
Bac. and Phd in Computer Science(Polytechnic University of Madrid) Full Prof. at University Carlos III of Madrid Head of the DEI Lab research group 2007-2010: Scientific Manager of the research programme Services for IST (MICINN) ICT advisor for the Civil Protection Department (Spanish Ministry of Interior) Member of the editorial board of International Journal of Information Systems for Crisis Response and Management Track co-chair of ISCRAM 2010-11? and PC member since 2008
the standard practices of a community of people so that they are more effective at what they do (Dennis Tsichritzis)
To look for technological solutions that might contribute to change the usual practices of a particular community to do whatever they do in a more effective form
What do we do?
Associate/Visiting prof.
Alessio Malizia Elisa Giaccardi Susana Monero Stavros Asimakopoulos Nathan Ryan
Some projects on EM
National grants
ARCE++ (TSI2004-03394)
Improve the development of information system for emergency situations PI: Ignacio Aedo
UIA4SIGE (TSI2007-60388)
New approaches to improve the usability, interoperability and accessibility of IS for emergency management PI: Ignacio Aedo
URThey (TIN2009-09687)
Use of web 2.0 tools to improve citizens preparation to emergencies PI: Paloma Daz
Some projects on EM
CENIT ENERGOS
18 companies involved Main partner: INDRA DEI contribution: HCI techniques to improve situational awareness of operators of energy smart grid networks
Some projects on EM
SIGAME
National project involving 17 Autonomous Communities + 2 Autnomous cities Improve national coordination
ESA6-SIU
Stakeholders are all the fire brigades in Spain + local/regional organisms Provide some standardisation to be able to interchange date on operations and generate common statistics
SICLE
Bilateral project between Spain and Portugal Improve international cooperation
Agenda
Emergency management and ICT Projects on inter-agency cooperation Projects on HCI for emergency management Open Challenges
Information
Information
During the emergency management you have to deal with lots of data coming from different sources
Damages Socio-economic situation of the area Emergency status Cooperators Affected people Infrastructures Needs
Information deluge
Information dearth
Information
In the emergency management:
There are different roles/necessities Each piece of information is only pertinet to some roles There are many different sources of information People takes decisions under pressure and stress
You have to validate, organize and distribute information to provide the right information, in the right way and moment to the right person
Communication
Communication
You have to guarantee that each role will be able to contact whoever he needs/has to from everywhere and at any moment
Coordination
Coordination implies:
Considering each person does different tasks You cant be strict when defining the roles You cant take decisions if you are not trained for You need to know who takes the decisions and the rationale behind them
Paloma Daz. ICT for emergency management MICINN-DST Joint Workshop 2010
Coordination
Summary
INFORMATION
Each person should get the information she needs depending on the task shes doing Information has to be reliable, accesible, verifiable and updated
COMMUNICATION
Access from everywhere and every moment Each role can contact the person she needs
COORDINATION
Each role can perform her tasks in a coordinated way The process can be audited
Agenda
Emergency management and ICT Projects on inter-agency cooperation Projects on HCI for emergency management Open Challenges
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International cooperation
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Latinamerican project involving 21 different organizations RBAC access and information flow policy Multipurpose Distributed management
Paloma Daz. ICT for emergency management MICINN-DST Joint Workshop 2010
INTERNET
WEB SERVICE
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Agenda
Emergency management and ICT Projects on inter-agency cooperation Projects on HCI for emergency management Open Challenges
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The role of IT
ICT can be used to improve emergency management The main challenges are: To deploy useful technologies that respect people and environments To tear down some sociological, political, organizational and personal barriers againts the use of IT
ICT
HCI in emergencies
Usability
Each user can use the system to fulfil her goals efficiently The system is easy to learn and to remember
Accessibility
Each user can access the information she needs in the way she needs it
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ARCE++ (2004-2007)
Supporting multiple devices
Wi-Fi
UIA4SIGE (2007-2010)
Sema4a: Alerts for all
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IUA4SIGE (2007-2010)
URThey (2010-2013)
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INTEGRA:
Agenda
Emergency management and ICT Projects on inter-agency cooperation Projects on HCI for emergency management Open Challenges
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Open challenges
Tecnology Acceptance models and strategies Tecnologies for citizens Rich interaction mechanisms supporting preparation & planning activities
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Papers
P. Diaz, P.Acua, I. Aedo, and A. Malizia. A Design Patterns Catalog for Web-Based Emergency Management Systems. In Management of the Interconnected World, A. DAtri et al. (eds.). Springer-Verlag, 2010. A.Malizia, T. Onorati, P. Diaz, I. Aedo, F. Astorga-Paliza: SEMA4A: An ontology for emergency notification systems accessibility. Expert Syst. Appl. 37(4): 3380-3391 (2010). A. Malizia, P. Acua, T. Onorati, P. Diaz and I. Aedo. CAP-ONES: an emergency notification system for all. Int. J. Emergency Management, Vol. 6, Nos. 3/4,302-316, (2009). A. Bellucci, A. Malizia, P. Daz, I. Aedo: Human-Display Interaction Technology: Emerging Remote Interfaces for Pervasive Display Environments. IEEE Pervasive Computing 9(2): 72-76 (2010) I. Aedo, P. Daz, J. M. Carroll, G. Convertino, M.B. Rosson: End-user oriented strategies to facilitate multi-organizational adoption of emergency management information systems. Inf. Process. Manage. 46(1): 11-21 (2010) T. Zarraonandia, M.R. Ruiz Vargas, P. Daz, I. Aedo: A Virtual Environment for Learning Aiport Emergency Management Protocols. HCI (3) 2009: 228-235. I. Aedo, P. Daz and D. Sanz. An RBAC Model-Based Approach to Specify the Access Policies of Web-Based Emergency Information Systems. International Journal of Intelligent Control and Systems, Special Issue on "Emergency Management Systems, 11(4), 272-283, 2006.
Paloma Daz
DEI Lab Universidad Carlos III de Madrid
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