AMY STUDENT

Any City, Any Location E-mail: studentsample@gmail.com Cell: 555-555-5555

O BJ E C TI VE
Student seeking a part-time customer service position to contribute strong communication, organization, and multitasking, skills. Dedicated, punctual, resourceful and work well in a fast-paced environment with changing priorities. Pursuing Four-Year Bachelor of Arts Degree at McMaster University. Competencies include: Problem Solving / Resolution Leading / Initiating Organizing / Coordinating Detailed / Deadline Oriented / Punctual Interpersonal / Team Skills Intuitive / Quick Thinking Selling / Promoting Interpreting Information

Strong computer skills including MS Word, PowerPoint, Excel, Outlook, Publisher, RQ4 (POS), and Oracle

E X PE R I EN C E
ABC Mobile, Logistics Coordinator (Contract) August 2010 November 2010 Assisted Senior Logistics Analyst with inventory tracking and reporting. Communicated, and collaborated across department to gather inventory data for reporting. Tracked warehouse inventory and shipments using Oracle. Used RQ4 to create Purchase Orders and track the life cycle of phones (received at warehouse, shipped to store, sold to customer, returned to store, returned to UTI warehouse, and sent back to manufacturer.) Created complex spreadsheets representing daily numbers of phones returned to warehouse, phones being scanned into Oracle for resale, and phones being sent back to the manufacturers. Scanned returned phones into the system, referencing RQ4 to gather information on reasons for returns, comparing warehouse inventory to Oracle data, and scanning into Excel to compare lists. Produced and presented a daily report to Senior Logistics Analyst to track and optimize inventory levels. Identified errors in returns sent in from retail stores for phones with physical damage and gave recommendations and input that contributed to resolving issues. Canvasser, Public Outreach, Toronto, ON June July 2010 Canvassing in downtown Toronto to obtain monthly donations for the Sick Kids Foundation. Exceeded goal on the first day using creative ideas and applying one-day training information. Recognized for achieving the highest fundraising donation commitment in a single day. Organized and coordinated efforts consistently to meet daily goals and completed daily reports accurately. Improved the sales message to successfully promote Sick Kids and win confidence of the public. Babysitter, Various Clients, Toronto, ON 2004 2009 Supervised and managed the care of 1-10 year olds including a low functioning autistic child. Secured complete trust of parents to independently supervise childrenbonus for exceeding expectations. Managed children for extended periods of parents absence including meal preparation. Initiated activities and creatively engaged children in reading and games of imagination. Hostess, Tony Romas Restaurant, Mississauga, ON 2007 Handled telephone reservations and assisted with table set up and takeaway boxes. Welcomed and received patrons in a friendly and professional manner. Multi-tasked to seat patrons while handling telephone reservations and enquiries in professional manner.

E D U C ATI O N / E XT R A C U R RI CU L A R A C TI VI TI ES
Pursuing Four-Year Bachelor of Arts Degree, Religious History Major, McMaster University, 2011-2015 Ontario Secondary School Diploma, 2011 Member of 2010 Cast, GREASE, the Musical, St. Joan of Arc Catholic Secondary School Visual Arts Course, Visual Arts Mississauga, 2007 St. Joan of Arc Girls Flag Football Team, 2006 Canadian Red Cross Babysitter / CPR Certificate, 2004

I N T ER ES T S
Music, dramatic arts, painting, drawing, art history, journaling, languages, and debating.