CHAPTER ONE THE PROBLEM AND ITS BACKGROUND

Introduction With todays technology and due to the volume of responses to many potential customers of furniture products, Furniture Online Ordering System will provide the clients to have an access to view the different kinds of furnitures including specifications and prices. The proposed system is easy and convenient to use and allows customers to place orders anytime by just accessing the online uploaded images of the products. Its proven that electronic transactions improve the total business process while providing significant benefit in increased productivity and immediate access to information. Background of the Study In this age of computers, moving to markets to buy something has gone out of window. . As with many business scenarios, getting rid of paper improves efficiency, reduces human error and allows information to flow to an infrastructure without a time consuming data input process. This is where the e-commerce starts where people are happy to follow the click and order procedure. This applies to the Furniture industry and Online ordering systems has been of great of help. Current System is actually manual; no existing computerized order and sales system. Due to the manual system, the services slow down. In the current system, problems like missing order, loss of data, and wrong order details could possibly occur. . In accordance to this, the proponent proposed the Furniture Online Ordering System. The system provides convenience to both entrepreneurs and their customers.

Customers can easily use the system and automatically view all the information without logging in. Customer can order at any point of the day. Customer need to register before proceeding to the transaction process. Customers have two options for payment. It can be through bank account payment wherein the customer will send the proof or the transaction number via email or fax and the other option is COD or cash on delivery. The customer will receive a call or email for order verification. Statement of the Problem

Receiving the order from the customer took a lot of time in writing the order of the customer. Recording of data in manual process can loss the data. Customers are having hard time viewing the products as well as the prices. Objectives of the Study General Objective To develop an Online Furniture Ordering System that provides convenience to the customers. Specific Objectives 1. To create a wider range of options for the customers by providing a complete information of the products. 2. To make the ordering transactions fast and easy through Online ordering. 3. To replace the current manual system to Online ordering system. 4. To lighten the load for the staff and likewise, enhance customer service

Scope and Limitation of the Study The Furniture Online Ordering System has a user friendly interface. It does not perform the delivery transaction. Customers can select from the uploaded images of the product and automatically check the price. Customers will only register and input orders directly online. The system computes the data more accurate than the manual system. Data redundancy can be avoided to this system.

Significance of the Study Furniture Online Ordering System can lessen the time consume in writing the order of the customer. Customers can choose a design, check the price and order anytime with ease. Educational Significance The system would give the customer a larger framework to work with. The Furniture Online Ordering system provides information about the product, the specifications and prices. Technological Significance The proposed system can benefit the customer needs about the product. Easy access by following the click and order procedures. Economical Significance An Online ordering system can save more time and work. Hypothesis of the study Furniture Online Ordering System will help the customers to view all the information about furniture. It is easy to use system which can handle and manage ordering transactions online.