Research Report on Project of Information Technology Services in Indian market

The Indian Information Technology industry accounts for a 5.19% of the country's GDP and export earnings as of 2009, while providing employment to a significant number of its tertiary sector workforce. However, only 2.5 million people are employed in the sector either directly or indirectly. In 2010-11, annual revenues from IT-BPO sector is estimated to have grown over $54.33 billion compared to China with $35.76 billion and Philippines with $8.85 billion.[1] It is expected to touch at US$225 billion by 2020. The most prominent IT hub are Bangalore and Hyderabad. The other emerging destinations are Chennai, Coimbatore, Kolkata, Kochi, Pune, Mumbai, Ahmedabad, NCR. Technically proficient immigrants from India sought jobs in the western world from the 1950s onwards as India's education system produced more engineers than its industry could absorb. India's growing stature in the Information Age enabled it to form close ties with both the United States of America and the European Union. However, the recent global financial crises has deeply impacted the Indian IT companies as well as global companies. As a result hiring has dropped sharply, and employees are looking at different sectors like the financial service, telecommunications, and manufacturing industries,

which have been growing phenomenally over the last few years.[2] India's IT Services industry was born in Mumbai in 1967 with the establishment of Tata Group in partnership with Burroughs.[3] The first software export zone SEEPZ was set up here way back in 1973, the old avatar of the modern day IT park. More than 80 percent of the country's software exports happened out of SEEPZ, Mumbai in 80s.

History :-

The National Informatics Centre was

established in March 1975. The inception of The Computer Maintenance Company (CMC) followed in October 1976. Between 1977-1980 the country's Information Technology companies Tata Infotech, Patni Computer Systems and Wipro had become visible. The 'microchip revolution' of the 1980s had convinced both Indira Gandhi and her successor Rajiv Gandhi that electronics and telecommunications were vital to India's growth and development. MTNL underwent technological improvements. Between 1986-1987, the Indian government embarked upon the creation of three wide-area computer networking schemes: INDONET (intended to serve the IBM mainframes in India), NICNET (the network for India's National Informatics Centre), and the academic research oriented Education and Research Network (ERNET). In 1991 the Department of Electronics broke this impasse, creating a corporation called Software Technology Parks of India (STPI) that, being owned by the government, could

provide VSAT communications without breaching its monopoly. STPI set up software technology parks in different cities, each of which provided satellite links to be used by firms; the local link was a wireless radio link. In 1993 the government began to allow individual companies their own dedicated links, which allowed work done in India to be transmitted abroad directly. Indian firms soon convinced their American customers that a satellite link was as reliable as a team of programmers working in the clients office.

Recent Devlopment :India is now one of the biggest IT capitals in the modern world. The economic effect of the technologically inclined services sector in India accounting for 40% of the country's GDP and 30% of export earnings as of 2006, while employing only 25% of its workforce.

The share of IT (mainly software) in total exports increased from 1 percent in 1990 to 18 percent in 2001. IT-enabled services such as backoffice operations, remote maintenance, accounting, public call centers, medical transcription, insurance claims, and other bulk processing are rapidly expanding. Indian companies such as HCL, TCS, Wipro, and Infosys may yet become household names around the world.

Today, Bangalore is known as the Silicon Valley of India and contributes 33% of Indian IT Exports. India's second and third largest software companies are head-quartered in Bangalore, as are many of the global SEI-CMM Level 5 Companies.

Mumbai too has its share of IT companies that are India's first and largest, like TCS and well established like Reliance[disambiguation needed ], Patni, LnT Infotech, i-Flex, WNS, Shine, Naukri, Jobspert etc. are head-quartered in Mumbai. and these IT and dot com companies are ruling the roost of Mumbai's relatively high octane industry of Information Technology.

Top 10 IT Hubs in India:1 Bangalore :Popularly known as the capital of the Silicon Valley of India is currently leading in Information Technology Industries in India.

2 Chennai :- It is the Second largest exporter of Software

next to Bangalore. It has the largest operations for India's top software company TCS, Infosys ( has worlds largest development center with 25,000 employers in Mahindra world city at Maraimalainagar, and many centers in IT corridor), and other software companies like Wipro, CTS, Patni, L&T infotech and many companies have major

operations in IT corridor, Ambattur and other places in Chennai

3 Hyderabad :- Hyderabad, called Cyberabad, which has

good infrastructure and good government support is also a good technology base in India. The Government of AP has built a separate township for IT Industry called the HITEC City.

4 Pune :- Pune, a major industrial point in India. 5 NCR :- The National Capital Region of India comprising
Delhi, Noida, Greater Noida , Ghaziabad, Gurgaon, Faridabad and Lucknow are having ambitious projects and are trying to do every possible thing for this purpose.

6 Mumbai :-

Popularly known as the commercial,

entertainment, financial capital of India, This is one city that has seen tremendous growth in IT and BPO industry, it recorded 63% growth in 2008.[10] TCS, Patni, LnT Infotech, IFlex WNS and other companies are headquartered here.

7 Kolkata :- Kolkata is a major IT hub in eastern India. All

major IT companies are present here. The city has tremendous potential for growth in this sector with upcoming areas like Rajarhat.

8 Trivandrum :- Trivandrum, the capital of Kerala is a

green metropolis and tier I city. GOK provides a good

platform for IT development in the city with India's largest IT park Technopark and dedicated Technocity SEZs.

9 Bhubaneswar :- Bhubaneshwar largest city of Orissa

exports more than 1500 crores.

10 Jaipur :- This rapidly growing industrial hub houses a

lot of IT/ITES and BPO giants. Genpact, Connexions IT services, Deutsche Bank and EXL BPO, Infosys, Tech Mahindra, and Wipro are here. There are plans to build the largest IT SEZ in India by Mahindra under the Mahindra World City.

Conclusion :In Indian market the Information Technology Services plays a vital role. By using the Information Technology Services India increased the standard of life.

Name :- _______________________ Contact No. :- ___________________________

Q1:- Do you know about the Information Technology Services? Ans:- (a) Yes (b) No

Q2:- Have you used any Information Technology Services ? Ans:- (a) Yes Q3:(b) No