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ASIA AMERICAS JAPAN EUROPE, AFRICA and
MIDDLE EAST
Proof-of-Process Laboratories
Elirinateriskandtaketheguessworkoutofyourequiprentinvestrentby
verifyingyourspecificapplicationinoneofourstate-of-the-artlaboratories
aroundtheworld.eterrineproof-of-processusingourreliableequiprentand
technologyalongwithyourraterials,adhesivesandchosenproductionspeeds
forlesscostthanshuttingdownproductionequiprentfortesting.
WORLDWIDE
SERVICE AND
SUPPORT
Fesearch, Testing and New Froduct eveloprent
Foutine and Advanced Analysis
high-Speed Coating and Larinating Stations (up to 2,500 FFM)
various raterials up to 5 cr (22 in) Wide
lnstron Feel Strength Testing/Measuring Equiprent
high-Speed video and Fhotographic Capabilities
Uv Fluorescent Analysis Equiprent
0lobal istributor Network
Fepresentation in 0ver 0 Countries
Copyright lTW ynatec 2010
ionspeeds
0 FFM)
Worldwide Service and Support Network
Markets Served.
Lcrvertir
Ncrwcvers
Fac|air
FrcJuct AsserL|y
ArJ Mcre...
Laboratory Locations.
FerJerscrvi||e, TN
Mettrar, errary
Tc|yc, Japar
lTW ynatec Suthou
Unit , 1 uilding
No. 9 Weixin Foad
SlF, Suthou, China 215122
Telephone. +8.512.289.020
Fax. +8.512.289.021
dynatecsuthou@itwdynatec.cn
www.itwdynatec.cn
lTW ynatec
31 volunteer rive
hendersonville, TN 37075
Telephone. +15.821.331
+1.800.9.358
Fax. +15.21.5218
dynatec@itwdynatec.cor
www.itwdynatec.cor
lTW ynatec K.K.
Tsukirura uilding 5th Floor
2-11, Nishikarata 7-chore
0ta-ku, Tokyo 111-0051, Japan
Telephone. +81.3.5703.5501
Fax. +81.3.5703.5505
info@itwdynatec.co.jp
www.jp.itwdynatec.cor
lTW ynatec 0rbh
lndustriestrasse 28
-10822 Mettran, 0errany
Telephone. +19.2101.915.0
Fax. +19.2101.915.111
info@itwdynatec.de
www.de.itwdynatec.cor
Service Training Seminars

In-House Service & Support

At ITW Dynatec we maintain a strong

emphasis on providing unparalleled
service and support for our customers.
From our preventive maintenance pro-
grams that save you money, to our 24/7
customer support network, its easy to see
why so many have trusted their hot melt
services to ITW Dynatec for over 45 years.
On-Site Technical Support Online Service & Support
Preventive Maintenance Programs
Letourexperiencedfieldservicetechniciansprovidethe
routinecareandraintenanceyourhotreltoperation
requires.Savingyouroneyinthelongrun,ourscheduled
servicescanreducedowntire,increaseproductivityand
preventcostlyrepairsandrebuilds.
Needtogetyourtearuptospeedonbasichotreltequiprent
operationandsafety7SignuptodayforacorpleteService
TrainingSerinarwhereyourgroupwillreceivedetailed
instructionfrorourcertifiedtechnicians,whohaveanaverage
fieldexperienceofover20years.Serinarscanbescheduled
onlocationoratoneofourregionalheadquarters.
ironthly, Monthly, 0uarterly, Seri-Annual and Annual Schedules
Save 20% on Scheduled Labor Fates
iscounts on Any Additional Fescheduled hours
Save 5% on All Farts @ Tire of Service
Corprehensive 30-Foint lnspection
Custorited Training Available for Specific Applications
Seri-Annual and Annual Schedules Available
Standard -hour Training Sessions
Freventive Maintenance Training
hot Melt Theory & Safety
Adhesive Training
When you need a skilled technician on site, a certified lTW
ynatec tear rerber is never rore than a phone call
away. Most technicians arrive within 21 hours, sooner for
erergency visits, with a fully-stocked service vehicle
readytosolveanyproblerthatyouhave,largeorsrall.
800.9.358 on usiness ays 8 ar to 5 pr (CT)
21-hour Erergency Fesponse Message Syster
Troubleshooting & Corrective Adjustrents
Fepair/Feplace Farts
Equiprent Audits
The lTW ynatec website contains a wealth of support
toolsandinforrationtoserveourcustorersaroundthe
clock. Fror our live chat feature to FA0's and helpful tips,
you'll find everything you need and rore at
itwdynatec.cor.
Live Chat with Technical Support
(usiness ays 8 ar to 5 pr CT)
Contact an lndustry Specialist
Warranty lnforration
Full Service Manuals
Erail at support@itwdynatec.cor
Factory Rebuild Program
Whenyourhotreltequiprenthasseenbetterdays,
consider a Factory Febuild if a new unit is not an option.
lTW ynatec's rebuild prograr is designed to save our
valuedcustorersroneywhilekeepingtheirequiprent
up-to-date and running sroothly. All rebuilds are perforred
in-house by our qualified factory service technicians and
include all new, genuine lTW ynatec parts.
Tire and Frice 0uoted Frior to Equiprent Feturn
Equiprent Upgraded with Latest esign lrproverents
(0uoted upon Fequest)
isasserbly lncludes Thorough lnspection, Flushing & Cleaning
iagnostic Testing to Ensure Conforrance upon Corpletion
Toll-free access to our experienced Technical Support and
Custorer Service tears are available at no charge on
business days fror 8 ar to 5 pr (CT). 0ur Technical
Supporttechnicianscanassistyouwithtroubleshooting
and equiprent inquiries while our Custorer Service staff
isheretoanswerquestionsregardingorders,parts,
pricingandavailability.
800.538.9510 for Custorer Service
800.51.711 for Technical Support
Technical Support is Also Available 21/7 Through
an Erergency Fesponse Message Syster at
800.51.711
1968 1965 1994 1998 2005 2007 2010
2001
lTW ynatec
purchased Ten Flus in
Cherisy, France, which
specialites in rodules
andapplicators,and
establishedaglobal
productionfacility.
2006
Fatented vector'
reteringplatforr
releasedtorarket,
withaccuracyand
versatilitypreviously
unknowntothe
nonwovensindustry.
2007
0pened new
headquartersand
10,000 sq. ft. rfg.
facility in Suthou,
China to produce
ASU's and applicator
heads.
2010
vector' retering station
nared Most lnnovative and
Successful Equiprent
Technologyinthepastthree
years by industry-leading
corpaniesandthenonwovens
association, lNA, during lEA
tradeshow.
0ur tear of certified and
dedicatedtechniciansare
here to reet your needs 21
hours a day, 7 days a week.
2008
The AS1 ynafill'
adhesivedelivery
systerisreleased,
elirinatingtheneed
toranuallyfillhot
reltadhesivetank
hoppers.
lTW ynatec awarded
vFF Star Certification
for it's outstanding
safety prograr, joining
less than 0.2% of U.S.
ranufacturing
corpanieswhohave
achievedthisstatus.
2005 1968
Mercer Corporation
foundedin
hendersonville, TN.
Market focus on
nonwovens,
convertingand
productasserbly.
1992
lllinois Tool Works
(lTW) in 0lenview, lL
purchased Mercer
Corp. (t2 in USA), LTl
(t3 in USA) and Macon
(t7 in Europe) to forr
lTW ynatecand
establishedheadquar-
ters in hendersonville,
TN and Mettran,
0errany.
1997
lTW ynatec
purchased Air Frint
Cold 0lue in New
Sryrna each, FL
toextendproduct
lineofferingand
includerorecold
glueproducts.
1998
lTW ynatec's
patented UF'
Fiberited Spray
Technologyreleasedto
rarket, revolutioniting
non-contact adhesive
applicationwith
extrereaccuracy.
1998
lTW ynatec
achievedtherankof
lS0 9001 quality
certifiedinternational
ranufacturer
through Nv in
Norway.
1994
lntroduced the
signature M Series
andSSeries
adhesivereltersto
globalrarketplace
aswellasanewline
of F (uilt-in-Filter)
headsforpackaging
applications.
1965
LockwoodTechnical,
lnc. (LTl) founded in
Monterey, California.
Market focus on
packaging,product
asserblyand
converting.
tradeshow.
Nonwovens
Industry 2010
Most
Innovative
& Successful
Equipment Technology
8