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DANA F. TUCKER 110 Tea-Olive Road * Columbia, South Carolina 29223 (803) 730-3676 * dt1169dde@westpost.

net SENIOR SALES & MARKETING MANAGER Highly motivated strategic leader in diverse enterprises, applying 25 years of experience to exceptional product management, relationship management, and profits. * Demonstrate expertise in business development, operations direction, program and project management, marketing, sales, fiscal oversight, and client satisfaction. * Specialize in health care sector with transferable skill set to higher education sector. * Excel in marketing to health care organizations, hospitals, and physicians. * Provide product management through branding, campaign management, promotions, prospecting, presentations, pricing, contract management, deal closing, account management, channel management, and public relations. * Overcome objections and deliver consistently winning sales numbers in highly competitive markets. * Establish and optimize high-value business relationships. * Recruit, train, and focus teams to outperform corporate targets. * Maximize opportunities to expand volume of business, boost revenue, and maintain competitive edge. KEY COMPETENCIES * * * * * * * * * * * * * * * * * * * * * * * Corporate & Territory Leadership Strategic & Tactical Planning Business Partnering Market & Account Expansions Consultative Sales World-Class Customer Service Creative & Technical Initiatives Needs Assessments Customized Solutions B2B & B2C Revenue Generation Analysis Reporting Goal Setting Performance Management Benchmarking Client Acquisition & Retention Communications Presentations Event Planning Negotiations Consensus Building Problem Solving

PROFESSIONAL EXPERIENCE MINERVA MEDIA & PUBLISHING, INC., City and State? * 2005 - Present Magazine publishing enterprise. Chief Editor Demonstrated entrepreneurial capability through establishment of organization and creation of How We Live Magazine, full-color, glossy quarterly publication of homes, decor, careers, and lifestyles. Drafted high-impact business plan and promoted concept to bankers, advertising agencies, and industry professionals. Execute business, marketing, and sales plans to include recruitment and supervision of editors, writers, photographers, graphics designers, sales representatives, and interns, and perform advertising sales. * Secured distribution in Publix, WalMart, Food Lion, Barnes and Noble, B-A-M, and Hudson News. Public Relations Principal Founded public relations company to act as parent corporation to future media outlets and provide representation to business entities. * Created customized promotions, press, and event planning campaigns to include use of media contacts, wire services, and other media tools. PALMETTO HEALTH BAPTIST, City and State? * 2008 2009 Acute-care facility with 489 beds. Marketing Representative & Project Coordinator Achieved excellence through marketing of Breast Examinations for Life program to community and faithbased organizations in territory. Drafted marketing and communications plan for mobile mammography unit, case-managed patients to include follow-up screening and testing, and managed project statistics for tracking and reporting of breast cancer screening data. * Collaborated with program managers and community stakeholders to ensure program's success and achieve goal of saving lives. Additional career highlights include the following: Director of Marketing from 2007 - 2008 with AmeriGroup Community Care, provider of Medicare, Medicaid, and SCHIP programs. Created and executed marketing plan to increase company's brand identity and boost membership for Medicaid managed care organization. Identified target markets, integrated marketing and promotional programs, and marketed to network providers, as well as community and faith-

based organizations. Generated significant new business, facilitated account expansions, and supported customer retention. Account Executive from 2004 - 2005 with Critical Care Systems, Inc., provider of pharmaceutical products and infusion services to pediatric and adult patients in alternate settings. Realized outstanding performance through territory sales of home IV Infusion drug therapies, injectable drugs, IVIG, blood factors, clinical expertise, and on-site ambulatory IV suite to health care professionals and entities. Delivered 5 payor contracts resulting in combined revenue of $1.5M. Account Manager from 2000 - 2004 with Coram Healthcare, leading provider of home infusion and specialty pharmaceutical distribution services. Delivered breakthrough numbers in sales of home IV infusion drug therapies, IVIG, blood factors, and injectable drugs to physicians, residents, hospital case managers, administrators, and payors. Supported public relations campaigns through collateral development, and created sales representative training course. Ranked No. 1 Sales Representative for antibiotics, pain, Enteral, and TPN. Significantly exceeded quota in 2000, 2001, 2002, and 2004 to include rank of Top 10% in U.S. in 2001. Earned multiple Sales Blitz Awards. Claims Adjuster from 1999 - 2000 with MCA/Consolidated Benefits, Inc., regional employee benefits broker. Provided management and adjustment of complex health care claims for major accounts while delivering outstanding customer service for patients, providers, and employers. EDP Sales Representative & Regional Marketing Manager from 1989 - 1998 with Companion Technologies Corporation, provider of release of information services, health information, and audit management technology to health care industry. Closed sales of electronic claims filing and accounts receivable systems to national health care providers through extensive travel. Controlled 3 national accounts. Significantly outperformed quota from 1990 - 1997 to include attainment of 200% of goal. Received Outstanding Sales Performance Award, and achieved long-term standing in President's Club. Additional positions include Marketing Communications & Special Projects Coordinator, Total Processor & Work Leader, and Claims Analyst with Blue Cross Blue Shield of South Carolina. EDUCATION M.B.A., Webster University, St. Louis Missouri B.A., Journalism: Advertising & Public Relations,

Concentration: Marketing University of South Carolina, Columbia, South Carolina CERTIFICATION CE Approved Speaker: Coram Healthcare & CCS * FastTrac Growth Venture Certification Certified in Interior Decorating & Design PROFESSIONAL TRAINING SPIN Selling * Developing Sales Strategies * Time Management for Professionals * Public Speaking * Freelance Writing Medical Terminology * Toastmasters International: Best-Speaker, Evaluator, Table Topics TECHNICAL SKILLS Microsoft Office * Adobe Photoshop * ACT! * ICD-9, CPT-4, & DSM-III Coding PROFESSIONAL MEMBERSHIPS & COMMUNITY INVOLVEMENT: Society of Boards Emeritus, Palmetto Health Richland & Palmetto Health Baptist * Public Relations Society of America * Carolinas Minority Supplier Development Council, Inc. * Greater Columbia Chamber of Commerce * Board of Directors, Capitol Senior Center * Advisory Board, Cultural Council, Richland & Lexington Counties * Board of Directors, Children's Hospital * Advisory Board, Easter Seals of South Carolina * Festival of Trees Steering Committee, Palmetto Health Richland * Volunteer, Palmetto Health Baptist Women's & Breast Health * Public Relations & Communications Chairperson, Health & Welfare Committee, Francis Burns UMC

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