Jennifer L. Ford 8710 Blvd of the Generals Spotsylvania VA 22553 (229) 894-4468 jffa363a@we stpost.net Qualifications: St.

Leo University BA degree in Business Management/ Marketing Feb 2011 Villanova University Master PMP certification completion date June 2011 MDS 3000 Experience: 3 Years Project Manager Sullivan's Inc., Fredericksburg VA * Project Manager. Project Manager for all twelve properties, residential and co mmercial. Advertising, marketing and creating profitable solutions to business o bstacles. . Accomplishing the planning, executing, and closing of numerous proje cts with fund allocation 15-23 percent under budget. Signing and upholding lease s month to month and up to three years. Conducting inner office management of em ployee hours, business needs, and payroll deduction. Maintaining of projects, fo recasting of supplies, correlating employees' weekly job duties, and damage cont rol. Providing necessary documentation for paperwork on all permits, pictures of properties, and detailing hourly, daily, weekly, and monthly updates for all pr ojects, accounting information, employee whereabouts, and any other pertinent in formation. Detailing financial analysis over business spending on a daily basis. Organizing market analysis based on economic times and sales versus rent. Atten ding and speaking to city officials as well as coordinating between offices for mandatory face time. Researching on compared city value, prior assessment, and f uture assessment values to determine profitability as well as fund allocation fo r each project. 3 Years Temporary to Permanent Employee At Once Staffing, Fredericksburg V A * Precision Door and Hardware. Duties including prints of architectural plans, p roviding aid in estimates, answering phones, making daily deposits, maintenance of bid proposal amount and bids won, ordering of all inner office supplies, copy , print, and fax numerous office documents, managing and recording time for all employees, and use of Microsoft word, power point, excel, etc. Accomplishing bot h front desk activities and duties while assisting estimators on heavy work load bid proposal completions * At Once Staffing. Duties including weekly payroll, increasing flow of new empl oyees, filling job orders for customers, imputing data entry for new system of a ll previous and current employees over 2 year period, maintaining of files , sch eduling interviews, scheduling inner office meetings, and filling in for job ass ignments when agency could not find anyone for outside jobs. Accomplishing both front desk activities while assisting in back office work functions to include j ob placement and job order filling. * Pirrone's Heating and Cooling, Inc. Front desk. Answering numerous phones line s, receiving work orders for technicians, calling customers to schedule time and dates of availability, scheduling and dispatching appointments to 10 or more em ployees, tracking progress for up to date jobs, ensuring customer satisfaction, filing, receiving invoices from technicians and ensuring proper detail usage, creating PowerPoint presentations, creating new excel documents to track progres s for preventative maintenance customers, Creating a new database to track all p reventative maintenance customers and improving of sales. Promoted to next posit ion. * Preventative Maintenance Manager for Pirrone's Heating and Cooling, Inc. Keepi ng track of all preventative maintenance customers , 300+, scheduling, ordering parts, maintaining accounts for bi annual service, selling preventative maintena nce to new customers, imputing preventative maintenance information into 3 diffe rent programs, excel, ESC ( electronic service control board), and paper files, coordinating schedules for employees as well as customers to meet their time con straints, ensuring customer service, receiving confidential payment information

and processing all preventative maintenance paperwork. Promoted to next position . * Sales and Marketing Director for Pirrone's Heating and Cooling, Inc. Maintaini ng all accounts for residential, commercial, and new construction, overseeing es timate completion dates, proper scheduling of front and back office, coordinatin g fundraisers, chamber of commerce events, and numerous community events of comp any interest, opening insight to new markets to gain, keep, and maximum profits, attending golf outings to advertise business, attending business management cou rses, attending marketing seminars, catering to all clients that were current an d bringing back old clients that were inactive. 5 Years HR Trainer/Department Manager Macy's North, South, East, Clinton T ownship MI * Duties including daily tracking of potential employees, providing employees an d upper management with financials compared to previous and current year, traini ng all employees on customer service, policy and procedure training, register tr aining, benefits training, computer helpdesk awareness training, safety training , diversity training, duties for each job; on the job training, MDS 3000, presen ting weekly 8 hour presentations and creating custom training guidelines for in classroom delivery. Floor layouts, markdowns, inventory, customer service, and p roblem solving. Awards: Rookie of the Year Sales Award with Real Estate Certificate of accomplishment from overseas work in Seoul Korea by United States Government Coordination of Children Enrichment Program at area homeless center on a weekly basis Volunteer work with Habitat for Humanity