KRISTOPHER ALBERTS 915 36th Avenue West West Fargo, ND 58078 701-367-2874 ka11c4a72@westpost.

net TERRITORY SALES MANAGER / MEDICAL DEVICE SALES REPRESENTATIVE Accomplished Territory Sales Manager with 10 years of experience growing account s, generating new revenue streams, managing customer relations, and implementing motivational tools to boost sales. Creative problem solver adept at cultivating high performance teams. Respected business leader with a talent for team buildi ng, training, and presentations. Six Sigma Green Belt. Area of expertise: Business Development Acquisitions Marketing Advertising Merchandising Sales Customer Relationship Management Sales Training Strategic Development Staff M anagement New Business Development Contracts Account / Territory Management Presentatio ns B2B Sales B2C Sales Data Analysis Incentive Programs Risk Assessment PROFESSIONAL EXPERIENCE SEALY MATTRESS COMPANY, Fargo, ND 2005-present A leading manufacturer of mattresses and bed sets. Territory Manager Oversee $5M+ book of business while maintaining one of the highest market shares in the country (30%) with stores in North and South Dakota. Train and develop s ales staff. Identify best products to showcase and educate managers on how to m erchandise them. Develop promotions and advertising campaigns to generate increa sed sales. Visit up to 3 stores daily to optimize merchandise and promotions. Operational Highlights: Achieved and maintained a 30% market share, one of the highest in the country. Delivered $200K annual sales by opening two key accounts. Generated a 36.2% Balance of Sale at the districts largest account with overall sales of 33.2% for that account. Launched 10 new products without disrupting sales. Earned Circle of Excellence Achievement Award for sales (2007). FORD MOTOR CREDIT COMPANY, Fargo, ND 2000-2005 An automotive finance company. Dealer Account Manager (2003-2005) Grew retail and wholesales business culled from Ford dealers within assigned ter ritory. Developed and implemented contests and incentives to increase new and us ed retail contracts. Reviewed contracts and helped sway decisions on offering cr edit to customers. Facilitated closing deals that were originally denied by the credit analysts. Trained managers. Operational Highlights: Increased retail business on new and used retail contracts 12% by creating and implementing dealer contests. Excelled in managing dealer relations in 3 territories after the other Dealer A

ccount Managers left the company. Contd KRISTOPHER ALBERTS page 2 ka11c4a72@westpost.net Received 6 Sigma Green Belt certification. Achieved a total volume goal of $2M and 1,200 retail and lease contracts for th e South Dakota territory through targeted sales efforts and by promoting the ben efits of financing with FMCC vs. the competition. Dealer Service Analyst (2002-2003) Reviewed credit applications with total authority to approve, decline or counter offers. Compiled data to determine dealerships financial risk to the company u tilizing debt ratios, cash, and inventory levels. Increased or decreased credit limits based on risk assessment. Restructured retail offers as needed. Maintaine d consistent purchase policy based on dealer support and liquidation experience. Operational Highlights: Helped grow used retail volume 5% (2002). Completed all dealer credit packages (financial reviews) on time. Sales Support (2002-2003) Assisted account managers and served as branch liaison with smaller dealers in t he territory. Wrote correspondence, reviewed financial statements, and maintaine d files. Identified risk dealership factors. Encouraged dealers to send more bus iness to Ford Credit. Operational Highlights: The position was created for the sole purpose of promoting me as I didnt have e nough time with the company to follow the standard promotion track. Enhanced sales operations by taking on much of the paper work allowing account managers the time to focus on growing the business. Wholesale Auditor / Customer Service Representative (2000-2002) Verified and accounted for all vehicles financed by dealerships through the comp any. Conducted collection calls, transfer of equity, transfers of lease, payment changes, and repossessions. Operational Highlights: The first person in company history to be promoted from customer service repres entative to wholesale auditor while still considered a non-FMCC employees. Minimized risk with dealerships on 2 occasions by mediating and getting the dea lerships to work with a 3rd party to pay FMCC on vehicles that had outstanding b alances but were already sold. Offered a job immediately following company intern program. TECHNICAL SKILLS MS Word PowerPoint

EDUCATION & PROFESSIONAL DEVELOPMENT Bachelor of Science in Business Administration North Dakota State University, Fargo, ND Principles of Wining Account Strategies Sealy Principles of Effective Advertising Sealy